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Error 0x80072EE7 Help, Windows update not working.

 
 
Jason C
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      02-16-2008
Hi, Im having trouble downloading windows update. The Error 0x80072EE7
constantly pop-up, I've even tried the Trouble shoot solution, and it still
doesnt work. Anyone have any idea?

Thanks in advance =D
 
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PA Bear [MS MVP]
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      02-16-2008
You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you try to use the Windows Update Web site or the Microsoft Update Web site:
http://support.microsoft.com/kb/836941
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jason C wrote:
> Hi, Im having trouble downloading windows update. The Error 0x80072EE7
> constantly pop-up, I've even tried the Trouble shoot solution, and it
> still
> doesnt work. Anyone have any idea?
>
> Thanks in advance =D


 
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joeriswa
Guest
Posts: n/a

 
      02-16-2008

"Jason C" <Jason > schreef in bericht
news:A75CB6D9-4AFC-454E-A2EF-...
> Hi, Im having trouble downloading windows update. The Error 0x80072EE7
> constantly pop-up, I've even tried the Trouble shoot solution, and it
> still
> doesnt work. Anyone have any idea?
>
> Thanks in advance =D


It is scamware that changes the DNS server details from automatically
> obtaining to using there own ip.
> Solution: Get to your Local Area Connection and click properties.
> Click TCP/IP then properties. Click "Obtain DNS Automatically



 
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Jason C
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      02-17-2008
cool! thanks =D

"joeriswa" wrote:

>
> "Jason C" <Jason > schreef in bericht
> news:A75CB6D9-4AFC-454E-A2EF-...
> > Hi, Im having trouble downloading windows update. The Error 0x80072EE7
> > constantly pop-up, I've even tried the Trouble shoot solution, and it
> > still
> > doesnt work. Anyone have any idea?
> >
> > Thanks in advance =D

>
> It is scamware that changes the DNS server details from automatically
> > obtaining to using there own ip.
> > Solution: Get to your Local Area Connection and click properties.
> > Click TCP/IP then properties. Click "Obtain DNS Automatically

>
>
>

 
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Calven
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      02-18-2008

This error is most likely caused by one of the following conditions:

1. Some third party programs affect the Windows Update service.
2. DNS was improperly configured.
3. The Windows Update Temporary folder is corrupted.

Let us refer to following steps to troubleshoot the issue.

Some third party programs can affect the Windows Update service. If you are
running any third party applications such as Spyblocker, Internet or web
accelerators (programs designed to boost the speed of the Internet
connection), security or anti-virus programs (Norton, McAfee, etc.), I
recommend we temporarily disable or shut them down and then try accessing the
Windows Update site later. Please be sure to enable them again after
completing the update process.

Step 1: Configure the connection to obtain an IP address automatically
================================================== ===
1. Click "Start", click "Run", input "NCPA.CPL" (without quotations) and
press "Enter".
2. Right-click the network connection and click "Properties".
3. Click to highlight "Internet Protocol (TCP/IP)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address
automatically".
5. Click "OK".

Step 2: Rename the SoftwareDistribution folder
====================================
One possible cause is that the temporary folder for Windows Update contains
corrupted files. This step will help us clear the Windows Update Temporary
folder “SoftwareDistribution”, which contains Windows Update History data
(DataStore.edb file), downloaded updates’ installation files, and other
Windows Update components' files. After renaming this folder, it will be
re-created automatically with most files, except the Windows Update History
data and downloaded updates’ installation files.

1. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter".
Please run the following command in the open window.

Net stop WuAuServ

2. Click "Start", "Run", type: "%windir%" (without quotations) and press
"Enter".
3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
4. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter".
Please run the following command in the open window.

Net start WuAuServ

Note: After resolving this Windows Update issue, please feel free to delete
the Sdold file. However, if you would like to keep the Windows Update History
data, please copy the DataStore.edb file under C:\Windows\Sdold\DataStore,
and paste it to C:\Windows\SoftwareDistribution\DataStore.



 
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