Error 0x80072efd

Hi ,

I am getting the below error messages on couple of WSUS clients. Out of
these machines, for some of them status in the WSUS console is showing as
pending and the remaining are showing as failed. But I can find the same
error on all the desktops. Further to add my WSUS is behind the proxy (ISA
2006) and all the option "Donot store update files locally;computers install
from Microsoft update" has been selected due to lack of disk space on the
server. WSUS is acting as a downstream server.



2009-07-14 02:25:35:701 1036 de0 DnldMgr Error 0x80072efd occurred while
downloading update; notifying dependent calls.
2009-07-14 02:25:41:936 1036 de0 DnldMgr Error 0x80072efd occurred while
downloading update; notifying dependent calls.
2009-07-14 02:25:47:936 1036 ca0 DnldMgr Error 0x80072efd occurred while
downloading update; notifying dependent calls.
2009-07-14 02:25:47:936 1036 448 AU AU checked download status and it
changed: Downloading is paused
2009-07-14 02:25:47:951 3740 a68 CltUI AU client got new directive =
'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return =
0x00000000
2009-07-14 02:25:47:983 1036 518 AU AU received handle event

Hi, have you tried the microsoft.public.windows.server.update_services
newsgroup.
-=-



"chvgms" wrote:

> Hi ,
>
> I am getting the below error messages on couple of WSUS clients. Out of
> these machines, for some of them status in the WSUS console is showing as
> pending and the remaining are showing as failed. But I can find the same
> error on all the desktops. Further to add my WSUS is behind the proxy (ISA
> 2006) and all the option "Donot store update files locally;computers install
> from Microsoft update" has been selected due to lack of disk space on the
> server. WSUS is acting as a downstream server.
>
>
>
> 2009-07-14 02:25:35:701 1036 de0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:41:936 1036 de0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:47:936 1036 ca0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:47:936 1036 448 AU AU checked download status and it
> changed: Downloading is paused
> 2009-07-14 02:25:47:951 3740 a68 CltUI AU client got new directive =
> 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return =
> 0x00000000
> 2009-07-14 02:25:47:983 1036 518 AU AU received handle event
>

[[ Right pew, wrong church. Forwarded to WSUS newsgroup
(microsoft.public.windows.server.update_services) via crosspost as a
convenience to OP.

On the web:
http://www.microsoft.com/communities...pdate_services

In your newsreader:
news://msnews.microsoft.com/microsof...pdate_services
]]


chvgms wrote:
> I am getting the below error messages on couple of WSUS clients. Out of
> these machines, for some of them status in the WSUS console is showing as
> pending and the remaining are showing as failed. But I can find the same
> error on all the desktops. Further to add my WSUS is behind the proxy (ISA
> 2006) and all the option "Donot store update files locally;computers
> install
> from Microsoft update" has been selected due to lack of disk space on the
> server. WSUS is acting as a downstream server.
>
>
>
> 2009-07-14 02:25:35:701 1036 de0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:41:936 1036 de0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:47:936 1036 ca0 DnldMgr Error 0x80072efd occurred while
> downloading update; notifying dependent calls.
> 2009-07-14 02:25:47:936 1036 448 AU AU checked download status and it
> changed: Downloading is paused
> 2009-07-14 02:25:47:951 3740 a68 CltUI AU client got new directive =
> 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return =
> 0x00000000
> 2009-07-14 02:25:47:983 1036 518 AU AU received handle event

"PA Bear [MS MVP]" <> wrote in message
news:...

> chvgms wrote:

>> I am getting the below error messages on couple of WSUS clients. Out of
>> these machines, for some of them status in the WSUS console is showing as
>> pending and the remaining are showing as failed.

>> But I can find the same error on all the desktops.

This is the key diagnostic point here -- the error occurs on ALL machines.

>> Further to add my WSUS is behind the proxy (ISA 2006) and all the option
>> "Do not store update files locally;computers install from Microsoft
>> update"
>> has been selected due to lack of disk space on the server.

>> WSUS is acting as a downstream server.

Where is the Upstream Server?



>> 2009-07-14 02:25:35:701 1036 de0 DnldMgr Error 0x80072efd occurred while
>> downloading update; notifying dependent calls.

Sounds like the ISAServer is blocking access to the Internet for those
client machines, or access to the http protocol, or maybe those clients do
not have WinHTTP properly configured to use the ISA2006 proxy server.

0x80072efd is an error code that means the destination machine is not
responding. Either it's not there, or it's not configured to listen on the
destination port, or the URLs are incorrect, or DNS is not working, or a
router is dropping the packets, or a proxy server is blocking the packets
(and not responding with an appropriate 403 error code) ,or -- the one that
does seem most likely in this case -- the clients aren't sending the
download request to the proxy server for handling.

Providing the *complete* set of log entries for the entire detection event
from the start of the detection through the end of the reporting event, as
well as the output from the Client Diagnostic Tool, would also be helpful to
provide a more relevant response.

--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin