error 0x8007F0F4 when installing update KB944338

Repeated attempts to install this update from MS updates result in error code
0x8007F0F4. I have not tried through WSUS yet.
KB944338.log:
C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)
1.109: Hotfix started with following command line: /si
/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Greater or Equal To 7.0.0.0
1.109: Condition Check for Line 1 of PreRequisite returned FALSE
1.109: KB944338 Setup encountered an error: The version of Internet
Explorer you have installed does not match the update you are trying to
install.
1.109: The version of Internet Explorer you have installed does not match
the update you are trying to install.
1.109: Update.exe extended error code = 0xf0f4

It appears browser detection has a problem. OS xpsp2, browser 7.0
I have opened ticket with support. Anybody else seeing this?

Hi,

What version of vbscript.DLL and Jscript.dll do you have?

THank you

Eric


"shawnr" wrote:

> Repeated attempts to install this update from MS updates result in error code
> 0x8007F0F4. I have not tried through WSUS yet.
> KB944338.log:
> C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)
> 1.109: Hotfix started with following command line: /si
> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Greater or Equal To 7.0.0.0
> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> 1.109: KB944338 Setup encountered an error: The version of Internet
> Explorer you have installed does not match the update you are trying to
> install.
> 1.109: The version of Internet Explorer you have installed does not match
> the update you are trying to install.
> 1.109: Update.exe extended error code = 0xf0f4
>
> It appears browser detection has a problem. OS xpsp2, browser 7.0
> I have opened ticket with support. Anybody else seeing this?

both are ver 5.6.

"Eric" wrote:

> Hi,
>
> What version of vbscript.DLL and Jscript.dll do you have?
>
> THank you
>
> Eric
>
>
> "shawnr" wrote:
>
> > Repeated attempts to install this update from MS updates result in error code
> > 0x8007F0F4. I have not tried through WSUS yet.
> > KB944338.log:
> > C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)
> > 1.109: Hotfix started with following command line: /si
> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Greater or Equal To 7.0.0.0
> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> > 1.109: KB944338 Setup encountered an error: The version of Internet
> > Explorer you have installed does not match the update you are trying to
> > install.
> > 1.109: The version of Internet Explorer you have installed does not match
> > the update you are trying to install.
> > 1.109: Update.exe extended error code = 0xf0f4
> >
> > It appears browser detection has a problem. OS xpsp2, browser 7.0
> > I have opened ticket with support. Anybody else seeing this?

I am having the same problem with this update

"shawnr" wrote:

> Repeated attempts to install this update from MS updates result in error code
> 0x8007F0F4. I have not tried through WSUS yet.
> KB944338.log:
> C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\update\update.exe (version 6.2.29.0)
> 1.109: Hotfix started with following command line: /si
> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Greater or Equal To 7.0.0.0
> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> 1.109: KB944338 Setup encountered an error: The version of Internet
> Explorer you have installed does not match the update you are trying to
> install.
> 1.109: The version of Internet Explorer you have installed does not match
> the update you are trying to install.
> 1.109: Update.exe extended error code = 0xf0f4
>
> It appears browser detection has a problem. OS xpsp2, browser 7.0
> I have opened ticket with support. Anybody else seeing this?

> It appears browser detection has a problem. OS xpsp2, browser 7.0
> I have opened ticket with support. Anybody else seeing this?

Please keep us posted on what PSS might have to say, Shawn.
--
~PA Bear

On Apr 8, 4:10*pm, shawnr <sha...@discussions.microsoft.com> wrote:
> Repeated attempts to install this update from MS updates result in error code
> 0x8007F0F4. I have not tried through WSUS yet.
> KB944338.log:
> C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\u*pdate\update.exe (version 6.2.29.0)
> 1.109: Hotfix started with following command line: /si
> /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Greater or Equal To 7.0.0.0
> 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> 1.109: KB944338 Setup encountered an error: *The version of Internet
> Explorer you have installed does not match the update you are trying to
> install.
> 1.109: The version of Internet Explorer you have installed does not match
> the update you are trying to install.
> 1.109: Update.exe extended error code = 0xf0f4
>
> It appears browser detection has a problem. OS xpsp2, browser 7.0
> I have opened ticket with support. Anybody else seeing this?

am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for
HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,


"PA Bear [MS-MVP]" wrote:

> > It appears browser detection has a problem. OS xpsp2, browser 7.0
> > I have opened ticket with support. Anybody else seeing this?
>
> Please keep us posted on what PSS might have to say, Shawn.
> --
> ~PA Bear
>
> On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:
> > Repeated attempts to install this update from MS updates result in error code
> > 0x8007F0F4. I have not tried through WSUS yet.
> > KB944338.log:
> > C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\uÂ*pdate\update.exe (version 6.2.29.0)
> > 1.109: Hotfix started with following command line: /si
> > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > Greater or Equal To 7.0.0.0
> > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> > 1.109: KB944338 Setup encountered an error: The version of Internet
> > Explorer you have installed does not match the update you are trying to
> > install.
> > 1.109: The version of Internet Explorer you have installed does not match
> > the update you are trying to install.
> > 1.109: Update.exe extended error code = 0xf0f4
> >
> > It appears browser detection has a problem. OS xpsp2, browser 7.0
> > I have opened ticket with support. Anybody else seeing this?
>

Attach %windir%/windowsupdate.log <=this file to an email message to
.

Give the email the following subject: "error 0x8007F0F4 when installing
update KB944338"

=================================

Otherwise...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB944338).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Cj wrote:
> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,,
> for
> HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,
<snip>

will stop trying other attempts until I receive an answer to the problem, it
seems to be a Microsoft issue,,,, please send an email when it is resolved,,
thank you,, Cj

"Cj" wrote:

> am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for
> HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,
>
>
> "PA Bear [MS-MVP]" wrote:
>
> > > It appears browser detection has a problem. OS xpsp2, browser 7.0
> > > I have opened ticket with support. Anybody else seeing this?
> >
> > Please keep us posted on what PSS might have to say, Shawn.
> > --
> > ~PA Bear
> >
> > On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:
> > > Repeated attempts to install this update from MS updates result in error code
> > > 0x8007F0F4. I have not tried through WSUS yet.
> > > KB944338.log:
> > > C:\WINDOWS\SoftwareDistribution\Download\77a3382ed fdc03e5fb59ec5858f5073e\uÂ*pdate\update.exe (version 6.2.29.0)
> > > 1.109: Hotfix started with following command line: /si
> > > /ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
> > > 1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> > > Greater or Equal To 7.0.0.0
> > > 1.109: Condition Check for Line 1 of PreRequisite returned FALSE
> > > 1.109: KB944338 Setup encountered an error: The version of Internet
> > > Explorer you have installed does not match the update you are trying to
> > > install.
> > > 1.109: The version of Internet Explorer you have installed does not match
> > > the update you are trying to install.
> > > 1.109: Update.exe extended error code = 0xf0f4
> > >
> > > It appears browser detection has a problem. OS xpsp2, browser 7.0
> > > I have opened ticket with support. Anybody else seeing this?
> >

shawnr wrote:

> both are ver 5.6.

Did you check the version of the actual DLL files, or just the installed version
of VBScript/Javascript? (Normally you'd expect them to be the same, but that
isn't true in this case.)

You can check the file version by navigating to c:\windows\system32, selecting
jscript.dll, right-clicking, selecting Properties, and going to the Version tab.
Please let us know the full version number, and also the modification date and
file size in bytes.

The reason I ask is that IE7 includes version 5.7.0.5730 of jscript.dll and
vbscript.dll, so it shouldn't be possible to have version 5.6 if IE7 is installed.

Harry.

Cj,

Please comply with PABear's request. A resolution to this issue will be
posted in this newsgroup, not by private emails to individuals :

> Attach %windir%/windowsupdate.log <=this file to an email message to .
>
> Give the email the following subject: "error 0x8007F0F4 when installing update KB944338"

To open the WindowsUpdate.log go to Start > Run > copy and paste the
below into the Open: line and then click OK or press Enter

%windir%\windowsupdate.log

Thanks !

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Cj wrote:

> will stop trying other attempts until I receive an answer to the problem, it
> seems to be a Microsoft issue,,,, please send an email when it is resolved,,
> thank you,, Cj
>
> "Cj" wrote:
>
>
>>am having the same issues,,,, IE7, and 5.6 for JScript and VBScript,, for
>>HOT FIX for KB944338,,,, have tried 3+ times,, all same results,,
>>
>>
>>"PA Bear [MS-MVP]" wrote:
>>
>>
>>>>It appears browser detection has a problem. OS xpsp2, browser 7.0
>>>>I have opened ticket with support. Anybody else seeing this?
>>>
>>>Please keep us posted on what PSS might have to say, Shawn.
>>>--
>>>~PA Bear
>>>
>>>On Apr 8, 4:10 pm, shawnr <sha...@discussions.microsoft.com> wrote:
>>>
>>>>Repeated attempts to install this update from MS updates result in error code
>>>>0x8007F0F4. I have not tried through WSUS yet.
>>>>KB944338.log:
>>>>C:\WINDOWS\SoftwareDistribution\Download\77a33 82edfdc03e5fb59ec5858f5073e\uÂ*pdate\update.exe (version 6.2.29.0)
>>>>1.109: Hotfix started with following command line: /si
>>>>/ParentInfo:bb999d44bb8b9647ae1f5a977943f5ed
>>>>1.109: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
>>>>Greater or Equal To 7.0.0.0
>>>>1.109: Condition Check for Line 1 of PreRequisite returned FALSE
>>>>1.109: KB944338 Setup encountered an error: The version of Internet
>>>>Explorer you have installed does not match the update you are trying to
>>>>install.
>>>>1.109: The version of Internet Explorer you have installed does not match
>>>>the update you are trying to install.
>>>>1.109: Update.exe extended error code = 0xf0f4
>>>>
>>>>It appears browser detection has a problem. OS xpsp2, browser 7.0
>>>>I have opened ticket with support. Anybody else seeing this?
>>>