Error 0x800A 1391

Cant get updates from Microsoft web site. This error message keep coming
up??????

An error occurs when Windows Update is unable to download and install the
Windows Update ActiveX component.
Can also be caused when a firewall blocks the download of the component.

Try adding the following sites to the IE Trusted Sites zone

http://update.microsoft.com
http://download.windowsupdate.microsoft.com

You may need to uncheck "Require Server Verification (https for all sites
in this zone to add these sites.
Recheck when finished.

You receive an "Initialization error 0x800A1391" error message and the
Windows Update Web site does not appear
http://support.microsoft.com/?scid=kb;en-us;836961

If you're running Zone Alarm -
Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com under
the site list tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows Update to
run successfully.

Posted by SueH
I fixed it!! Nothing suggested seemed to work. I kept at it and figured it
out finally! I use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware
protection. I opened the application main menu and clicked 'Privacy' on left
menu. On the upper right there are 3 Tabs named Main, Site List & Cache
Cleaner. Click on Main tab and go down to 3rd option at bottom of window
called Mobile Code Control. Click 'Custom' button. In 'Custom Privacy
Settings' window click tab called 'Mobile Code'. Click button named 'Reset
to Default'. Click 'Apply' then 'OK'. That should do it. The ActiveX
embedded objects had been blocked causing Windows Update to be blocked as a
result. Hope this helps anyone who needs it. If using other security
software check the settings to be sure this isn't what is preventing updates
from running.
Good luck!!


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


"jsmith2" <> wrote in message
news:34DB7FE1-005B-4446-9BAA-...
| Cant get updates from Microsoft web site. This error message keep coming
| up??????