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Error 0x8024000c on Windows Update

 
 
Michael Paniak
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      11-10-2004
Running XPSP2 and trying to run an update from the Windows Update
Site. It finds the files I need and begins to download. When it gets
to the install, it fails.

Here is my Windows Update log file:

2004-11-10 15:42:01-0600 776 3b8 WU client succeeds
CClientCallRecorder::BeginFindUpdates from WindowsUpdate with call id
{A11B7E7D-83FD-46D7-BA3D-692A59B39E47}
2004-11-10 15:42:01-0600 776 88 WU client executing call
{A11B7E7D-83FD-46D7-BA3D-692A59B39E47} of type Search Call
2004-11-10 15:42:02-0600 776 88 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-11-10 15:42:02-0600 776 88 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-11-10 15:42:02-0600 776 88 Add header for accept-encoding:
xpress succeeded
2004-11-10 15:42:07-0600 776 f48 start delayed initialization of WU
client
2004-11-10 15:42:07-0600 776 f48 AU finished delayed initialization
2004-11-10 15:42:15-0600 776 88 DetectCompressionType returning type
1, hr=0x0
2004-11-10 15:42:16-0600 776 88 Add header for accept-encoding:
xpress succeeded
2004-11-10 15:42:16-0600 776 88 DetectCompressionType returning type
1, hr=0x0
2004-11-10 15:42:16-0600 776 88 PT: Using serverID
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-11-10 15:42:16-0600 776 88 PT: Using server URL
https://v5.windowsupdate.microsoft.c...ce/client.asmx
2004-11-10 15:42:16-0600 776 88 Add header for accept-encoding:
xpress succeeded
2004-11-10 15:42:18-0600 776 88 DetectCompressionType returning type
1, hr=0x0
2004-11-10 15:42:18-0600 776 88 WU client add update
{76BAACDD-634F-487D-AC52-33CD061B49E7}.100 to search result
2004-11-10 15:42:18-0600 776 88 WU client add update
{B4B9471C-1A5E-4D9C-94EF-84B00592946A}.100 to search result
2004-11-10 15:42:18-0600 776 88 WU client add update
{AC94DB3B-E1A8-4E92-9FD0-E86F355E6A44}.100 to search result
2004-11-10 15:42:18-0600 776 88 WU client add update
{F6EE8217-38C2-4490-ADD5-EF9E514544BF}.102 to search result
2004-11-10 15:42:18-0600 776 88 DeviceStatus: 0x180200a,
DeviceProblemNumber: 00000000
2004-11-10 15:42:18-0600 776 88 WU client add update
{014A42C0-321E-4D39-8E11-CDB7DD402291}.100 to search result
2004-11-10 15:42:18-0600 776 88 WU client found 5 updates and 10
categories in search
2004-11-10 15:42:18-0600 776 88 OS Version = 5.1.2600.2.0.65792
2004-11-10 15:42:18-0600 776 88 Computer Brand = Micro-Star Inc.
2004-11-10 15:42:18-0600 776 88 Computer Model = MS-6566
2004-11-10 15:42:18-0600 776 88 Bios Revision = V1.0
2004-11-10 15:42:18-0600 776 88 Bios Name = Version 1.00
2004-11-10 15:42:18-0600 776 88 Bios Release Date =
2002-01-11T00:00:00
2004-11-10 15:42:18-0600 776 88 Locale ID = 1033
2004-11-10 15:42:18-0600 776 88 ClientVersion: iuengine.dll =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuapi.dll =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuauclt.exe =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuauclt1.exe =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuaucpl.cpl =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuaueng.dll =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuaueng1.dll =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 ClientVersion: wuauserv.dll =
5.4.3790.2180
2004-11-10 15:42:18-0600 776 88 ClientVersion: wucltui.dll =
5.4.3790.2182
2004-11-10 15:42:18-0600 776 88 WU client finished Searching for
update
2004-11-10 15:42:18-0600 776 88 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2004-11-10 15:42:18-0600 776 88 WU client completed and deleted call
{A11B7E7D-83FD-46D7-BA3D-692A59B39E47}
2004-11-10 15:42:23-0600 776 88 REPORT EVENT:
{6B9D9A0D-91A4-4939-B602-C931E1E28283} 47 2004-11-10
15:42:18-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software
Synchronization Agent has finished detecting items.
2004-11-10 15:42:23-0600 776 88 Reopened existing event cache file
at C:\WINDOWS\SoftwareDistribution\EventCache\{B5E8FA D7-26B6-4165-9264-D783E9A4D181}.bin
for writing.
2004-11-10 15:42:34-0600 776 88 WU client executing call
{71BD045F-B188-4CBF-BA39-7CDFFAA167E9} of type Download Call
2004-11-10 15:42:34-0600 776 a58 WU client persisted 1 download calls
2004-11-10 15:42:34-0600 776 a58 WU client succeeds
CClientCallRecorder::BeginDownloadUpdates from WindowsUpdate with call
id {71BD045F-B188-4CBF-BA39-7CDFFAA167E9}
2004-11-10 15:42:34-0600 776 88 Dumping out update 1 of 1
2004-11-10 15:42:34-0600 776 88 title = Intel Corporation -
Networking - Intel(R) PRO/100 S Desktop Adapter
2004-11-10 15:42:34-0600 776 88 dumping updateId
{014A42C0-321E-4D39-8E11-CDB7DD402291}.100 bundling 0 updates
2004-11-10 15:42:34-0600 776 a1c Download job for update
014A42C0-321E-4D39-8E11-CDB7DD402291, revision 100 hit a transient
error 801901f6.
2004-11-10 15:42:34-0600 776 a1c 1 attempt to resume the job
2004-11-10 15:42:34-0600 776 a1c Download job for update
014A42C0-321E-4D39-8E11-CDB7DD402291, revision 100 hit a transient
error 801901f6.
2004-11-10 15:42:34-0600 776 a1c 2 attempt to resume the job
2004-11-10 15:42:34-0600 776 a1c Download job for update
014A42C0-321E-4D39-8E11-CDB7DD402291, revision 100 hit a transient
error 801901f6.
2004-11-10 15:42:34-0600 776 a1c 3 attempt to resume the job
2004-11-10 15:42:34-0600 776 a1c Download job for update
014A42C0-321E-4D39-8E11-CDB7DD402291, revision 100 hit a transient
error 801901f6.
2004-11-10 15:42:34-0600 776 a1c Will not attempt to resume the job
as it has reached the maximum number of attempts.
2004-11-10 15:42:34-0600 776 a1c Error 80244021 occurred while
downloading update; notifying dependent calls.
2004-11-10 15:42:34-0600 776 a1c WU client persisted 1 download calls
2004-11-10 15:42:35-0600 776 a1c WU client persisted 1 download calls
2004-11-10 15:42:35-0600 776 88 WU client calls back to download
call {71BD045F-B188-4CBF-BA39-7CDFFAA167E9} with code Call complete
and error 0
2004-11-10 15:42:35-0600 776 88 WU client completed and deleted call
{71BD045F-B188-4CBF-BA39-7CDFFAA167E9}
2004-11-10 15:42:35-0600 776 88 WU client persisted 0 download calls
2004-11-10 15:42:35-0600 776 3b8 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2004-11-10 15:42:35-0600 3936 f5c ISusInternal:isconnectCall failed,
hr=8024000C
2004-11-10 15:42:39-0600 776 88 REPORT EVENT:
{311BC36C-FC81-43D9-80B9-7189153C678E} 48 2004-11-10
15:42:34-0600 1 161 101 {014A42C0-321E-4D39-8E11-CDB7DD402291} 100 80244021 WindowsUpdate Failure Content
Download Error: Download failed.



Any help would be apprecaited.

Thanks,

Michael Paniak
 
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jim riverman
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Posts: n/a

 
      11-11-2004
0x8024000c -No operation needed.
You have these errors:
error 801901f6
HTTP_ERROR_502 The server, while acting as a gateway or proxy to fulfill
the request, received an invalid response from the upstream server it
accessed.

Error 80244021
SUS_E_PT_HTTP_STATUS_BAD_GATEWAY
Http status 502 - error response received from gateway.






 
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Michael Paniak
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      11-11-2004
OK, I appreciat the help.

I decided to remove the PC completely off the ntwork and try a
dial-up. Sure enough it works ok.

SO the issue has to be internal. We don't use a proxy, so I am going
to have to research the firewall some.

Odd that v4 works but v5 doesn't.
 
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Michael Paniak
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      11-17-2004
OK, researched the errors some more. Researched the 801901f6 error as
well as the 0x8024000c error. Since we aren't connected to a proxy I
am unsure what is causing the problem. I wasn't able to get help with
our firewall.

Has anyone gotten these errors and not been behind a proxy server or
tried to get these updates from their SUS?
 
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