Error 0x80244018

Hello everyone,

I've been searching everywhere for some help on this and have come up
empty. I have the above error message on a single XP Pro machine. It
is on a domain and behind a router and the windows xp built in
firewall. However, it is NOT behind a proxy, nor am I running ISA
server.

I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
and added the update site as added in IE7. The thing that is driving
me crazy is all the postings on my error refer to ISA and Proxy...But
I have neither!

Any help would be great! Thanks in advance!

Brad

Hello Brad,

Have a look at this thread. It may be relevant to your prºblem. Just follow
the (links)yellow brick road

John Dough posted:
"I ran proxycfg and it showed I was still setup for a proxy - even though in
IE it showed I wasn't using one.
Running "proxycfg -d" fixed it all up."
http://www.microsoft.com/communities...5-c11e128faa66

Another user reported that clearing all cookies and temporary internet files
solved his problem and he was then able to install the update.

Clearing Temporary Internet files, cookies and history in Internet Explorer

Tools>Internet Options>General
You’ll see Delete Cookies, Delete files, Delete History

Reboot and try Windows Update again.
- --


Please let us know what fixes the problem or if the problem remains

I,m sure more knowledgeable people will be along soon.

I hope this post is helpful.

Let us know how it works ºut.
- -- --



"Brad Arnold" wrote:

> Hello everyone,
>
> I've been searching everywhere for some help on this and have come up
> empty. I have the above error message on a single XP Pro machine. It
> is on a domain and behind a router and the windows xp built in
> firewall. However, it is NOT behind a proxy, nor am I running ISA
> server.
>
> I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> and added the update site as added in IE7. The thing that is driving
> me crazy is all the postings on my error refer to ISA and Proxy...But
> I have neither!
>
> Any help would be great! Thanks in advance!
>
> Brad
>

> I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> and added the update site as added in IE7.

Try disabling Spybot Tea Timer resident, if enabled.

Read *all* of this KB article, including the More Information section:
http://support.microsoft.com/kb/896226

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Brad Arnold wrote:
> I've been searching everywhere for some help on this and have come up
> empty. I have the above error message on a single XP Pro machine. It
> is on a domain and behind a router and the windows xp built in
> firewall. However, it is NOT behind a proxy, nor am I running ISA
> server.
>
> I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> and added the update site as added in IE7. The thing that is driving
> me crazy is all the postings on my error refer to ISA and Proxy...But
> I have neither!
>
> Any help would be great! Thanks in advance!
>
> Brad

On Jan 30, 4:51 pm, Engel <En...@discussions.microsoft.com> wrote:
> Hello Brad,
>
> Have a look at this thread. It may be relevant to your prºblem. Just follow
> the (links)yellow brick road
>
> John Dough posted:
> "I ran proxycfg and it showed I was still setup for a proxy - even though in
> IE it showed I wasn't using one.
> Running "proxycfg -d" fixed it all up."http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&q...
>
> Another user reported that clearing all cookies and temporary internet files
> solved his problem and he was then able to install the update.
>
> Clearing Temporary Internet files, cookies and history in Internet Explorer
>
> Tools>Internet Options>General
> You'll see Delete Cookies, Delete files, Delete History
>
> Reboot and try Windows Update again.
> - --
>
> Please let us know what fixes the problem or if the problem remains
>
> I,m sure more knowledgeable people will be along soon.
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
> - -- --
>
> "Brad Arnold" wrote:
> > Hello everyone,
>
> > I've been searching everywhere for some help on this and have come up
> > empty. I have the above error message on a single XP Pro machine. It
> > is on a domain and behind a router and the windows xp built in
> > firewall. However, it is NOT behind a proxy, nor am I running ISA
> > server.
>
> > I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> > and added the update site as added in IE7. The thing that is driving
> > me crazy is all the postings on my error refer to ISA and Proxy...But
> > I have neither!
>
> > Any help would be great! Thanks in advance!
>
> > Brad

I opened comand prompt and ran proxycfg -d
It shows "Direct access <no proxy server>.

I went to Start->control pannel->Internet options->Browsing History
then I said "delete all.." (Temorary Internet Files, Cookies, History,
Form Data, and Passowrds). {Note: also had it delete files and
settings stored by add-ons}
Restarted the PC
Tried a High Priority Update, it failed!

Here is a weird thing I had not tried before...The 2 of the optional
updates and the hardware updates WORK! So, it's ALL the high priority
updates and two of the optional.

Thanks everyone!

On Jan 30, 5:30 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> > I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> > and added the update site as added in IE7.
>
> Try disabling Spybot Tea Timer resident, if enabled.
>
> Read *all* of this KB article, including the More Information section:http://support.microsoft.com/kb/896226
>
> ==============================
>
> Start a free Windows Update support incident request:https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site:http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> Brad Arnold wrote:
> > I've been searching everywhere for some help on this and have come up
> > empty. I have the above error message on a single XP Pro machine. It
> > is on a domain and behind a router and the windows xp built in
> > firewall. However, it is NOT behind a proxy, nor am I running ISA
> > server.
>
> > I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> > and added the update site as added in IE7. The thing that is driving
> > me crazy is all the postings on my error refer to ISA and Proxy...But
> > I have neither!
>
> > Any help would be great! Thanks in advance!
>
> > Brad

I've uninstalled Spybot & TeaTimer completely. I also read that entire
KB. The thing is, I am not behind a proxy and the only firewall is my
router and windows xp built in. I tried disabling the Winxp built in
with no help. And nothing changed on router, plus other PC's on the
same network are updating fine.

Brad

> Brad Arnold wrote:
>> > I've been searching everywhere for some help on this and have come up
>> > empty. I have the above error message on a single XP Pro machine. It
>> > is on a domain and behind a router and the windows xp built in
>> > firewall. However, it is NOT behind a proxy, nor am I running ISA
>> > server.
>>
>> > I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
>> > and added the update site as added in IE7. The thing that is driving
>> > me crazy is all the postings on my error refer to ISA and Proxy...But
>> > I have neither!
>>
>> > Any help would be great! Thanks in advance!
>>
>> Try disabling Spybot Tea Timer resident, if enabled.
>>
>> Read *all* of this KB article, including the More Information
>> section:http://support.microsoft.com/kb/896226
>>
>> ==============================
>>
>> Start a free Windows Update support incident
>> request:https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related
>> to a Security Update and cite the update's KB number (e.g., KB123456).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site:http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>>
> I've uninstalled Spybot & TeaTimer completely. I also read that entire
> KB. The thing is, I am not behind a proxy and the only firewall is my
> router and windows xp built in. I tried disabling the Winxp built in
> with no help. And nothing changed on router, plus other PC's on the
> same network are updating fine.

See if tweaking your MTU settings (i.e., to 1492) help at all:
http://www.broadbandreports.com/tweaks

See the free support options I posted in my last reply. Good luck.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

On Jan 30, 6:31 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> > Brad Arnold wrote:
> >> > I've been searching everywhere for some help on this and have come up
> >> > empty. I have the above error message on a single XP Pro machine. It
> >> > is on a domain and behind a router and the windows xp built in
> >> > firewall. However, it is NOT behind a proxy, nor am I running ISA
> >> > server.
>
> >> > I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
> >> > and added the update site as added in IE7. The thing that is driving
> >> > me crazy is all the postings on my error refer to ISA and Proxy...But
> >> > I have neither!
>
> >> > Any help would be great! Thanks in advance!
>
> >> Try disabling Spybot Tea Timer resident, if enabled.
>
> >> Read *all* of this KB article, including the More Information
> >> section:http://support.microsoft.com/kb/896226
>
> >> ==============================
>
> >> Start a free Windows Update support incident
> >> request:https://support.microsoft.com/oas/de...spx?gprid=6527
>
> >> Support for Windows Update:http://support.microsoft.com/gp/wusupport
>
> >> For home users, no-charge support is available by calling 1-866-PCSAFETY
> >> in
> >> the United States and in Canada or by contacting your local Microsoft
> >> subsidiary. There is no-charge for support calls that are associated
> >> with
> >> security updates. When you call, clearly state that your problem is
> >> related
> >> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> >> For more information about how to contact your local Microsoft subsidiary
> >> for security update support issues, visit the International Support Web
> >> site:http://support.microsoft.com/common/international.aspx
>
> >> For enterprise customers, support for security updates is available
> >> through
> >> your usual support contacts.
>
> > I've uninstalled Spybot & TeaTimer completely. I also read that entire
> > KB. The thing is, I am not behind a proxy and the only firewall is my
> > router and windows xp built in. I tried disabling the Winxp built in
> > with no help. And nothing changed on router, plus other PC's on the
> > same network are updating fine.
>
> See if tweaking your MTU settings (i.e., to 1492) help at all:http://www.broadbandreports.com/tweaks
>
> See the free support options I posted in my last reply. Good luck.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.net/

Thanks for the quick reply. I tried the MTU tweak, Changed my MTU to
1492...It wanted me to lower my RWIN to 4096-8192 so i set it to 4096.
Rebooted the PC
Tried Updating
Failed...
Same error.

Re the free support, this is a business computer. Microsoft transfered
me to a support person who then told me it was 295.00 to fix this.
It's an old pc we're using for Remote Desktop purposes...Before I
spend 3 bills on support I'll spend 425 on a brand new PC...

Thanks!

YW & thank you for your feedback.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Brad Arnold wrote:
> On Jan 30, 6:31 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
>>> Brad Arnold wrote:
>>>>> I've been searching everywhere for some help on this and have come up
>>>>> empty. I have the above error message on a single XP Pro machine. It
>>>>> is on a domain and behind a router and the windows xp built in
>>>>> firewall. However, it is NOT behind a proxy, nor am I running ISA
>>>>> server.
>>
>>>>> I have tried disabling AntiVirus (Avast), Spybot, Windows Firewall,
>>>>> and added the update site as added in IE7. The thing that is driving
>>>>> me crazy is all the postings on my error refer to ISA and Proxy...But
>>>>> I have neither!
>>
>>>>> Any help would be great! Thanks in advance!
>>
>>>> Try disabling Spybot Tea Timer resident, if enabled.
>>
>>>> Read *all* of this KB article, including the More Information
>>>> section:http://support.microsoft.com/kb/896226
>>
>>>> ==============================
>>
>>>> Start a free Windows Update support incident
>>>> request:https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>>>> Support for Windows Update:http://support.microsoft.com/gp/wusupport
>>
>>>> For home users, no-charge support is available by calling
>>>> 1-866-PCSAFETY
>>>> in
>>>> the United States and in Canada or by contacting your local Microsoft
>>>> subsidiary. There is no-charge for support calls that are associated
>>>> with
>>>> security updates. When you call, clearly state that your problem is
>>>> related
>>>> to a Security Update and cite the update's KB number (e.g., KB123456).
>>
>>>> For more information about how to contact your local Microsoft
>>>> subsidiary
>>>> for security update support issues, visit the International Support Web
>>>> site:http://support.microsoft.com/common/international.aspx
>>
>>>> For enterprise customers, support for security updates is available
>>>> through
>>>> your usual support contacts.
>>
>>> I've uninstalled Spybot & TeaTimer completely. I also read that entire
>>> KB. The thing is, I am not behind a proxy and the only firewall is my
>>> router and windows xp built in. I tried disabling the Winxp built in
>>> with no help. And nothing changed on router, plus other PC's on the
>>> same network are updating fine.
>>
>> See if tweaking your MTU settings (i.e., to 1492) help at
>> all:http://www.broadbandreports.com/tweaks
>>
>> See the free support options I posted in my last reply. Good luck.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Adminhttp://aumha.net
>> DTS-Lhttp://dts-l.net/
>
> Thanks for the quick reply. I tried the MTU tweak, Changed my MTU to
> 1492...It wanted me to lower my RWIN to 4096-8192 so i set it to 4096.
> Rebooted the PC
> Tried Updating
> Failed...
> Same error.
>
> Re the free support, this is a business computer. Microsoft transfered
> me to a support person who then told me it was 295.00 to fix this.
> It's an old pc we're using for Remote Desktop purposes...Before I
> spend 3 bills on support I'll spend 425 on a brand new PC...
>
> Thanks!

"Brad Arnold" <> wrote in message
news:a0dd823d-36e9-481c-8296-...

>>>>> [Subject: Error 0x80244018]

http://msdn2.microsoft.com/en-us/library/aa387293.aspx
(Live Search for
0x80244018 update site:microsoft.com
)

<quote>
WU_E_PT_HTTP_STATUS_FORBIDDEN 0x80244018
Same as HTTP status 403 – server understood the request, but declines to fulfill it.
</quote>


> Re the free support, this is a business computer. Microsoft transfered
> me to a support person who then told me it was 295.00 to fix this.
> It's an old pc we're using for Remote Desktop purposes...Before I
> spend 3 bills on support I'll spend 425 on a brand new PC...


Try some diagnosis? ; )

Try using Fiddler2 to find out what the request was and where it was going.
Another HTTP 403 symptom was recently diagnosed as being a problem
with proxy being specified inappropriately. However, the same symptom
could occur if you are getting a bad lookup for the server you are connecting to.
E.g. DNS is out of date, server has been taken out of service, etc.
Provided the protocol isn't https an alternative to using Fiddler would be to take
a packet trace, e.g. using netcap and then formatting the .cap file with Ethereal.

Depending on when the request is being issued in the connection sequence
and how it is being handled it could also be a symptom of a problem with
a caching server. Long ago a common suggestion which was made for
a related symptom was to try using https: as the protocol from the start.
since HTTPS would defeat the use of caching. Things have changed a lot
since then (e.g. that was WUv4) but it would be something simple to test.

For more general diagnosis you could try running ProcMon
to supplement the messages in the logs.

Also, it's possible that the error code is bogus but related to BITS
as the article mentions. In that case since you have XP Pro you could
try using bitsadmin /util to both check the proxy settings in more detail
and check or even reinitialize the BITS service.


>
> Thanks!


Good luck

Robert Aldwinckle
---

I just debugged an instance of this problem with Wireshark.

The problem is a WatchGuard firewall that "helpfully" returns a 403 when it
detects what it considers to be dangerous incoming content, in this case a
MIME type of "multipart/byteranges". All MSUpdate would have to have done to
save MS a ton of support money is display whatever text was included in the
403. This would have made it obvious where the problem was.