error 0X8024502D

have tried the fix on this error but when I try to access Windos Update it
still comes up with this error. Any help gratefully received

Thanks Rich for the info. Have already tried step 1, but to no avail. Don't
know where how to add the new exceptions. I have broadband, on the advance
tab I have no exceptions or a proxy server. Any guidance very welcome
--
Lizzy


"Rich Barry" wrote:

> Lizzy, check out this for a possible solution
> http://www.updatexp.com/0x8024502d.html
>
> "Lizzy" <> wrote in message
> news:07CD5C11-6326-4516-859A-...
> > have tried the fix on this error but when I try to access Windos Update it
> > still comes up with this error. Any help gratefully received
>
>
>

Hi Rich
Yes have SP2 installed all been running well for months with auto update
then this error just appeared. Have reset windows firewall, ie turned off
then on retried this am and no error and managed to downloaded 3.1 update.
Had already tried your suggestion below but didn't work. But many thanks you
help to a novice is brill

Lizzy
--
Lizzy


"Rich Barry" wrote:

> Lizzy, do you have SP2 installed? Have you tried this
>
>
> 0x8024402C or 0x8024502d error codes
> To resolve these errors, remove characters from the proxy exception list,
> and then clear the proxy cache. To do this, follow these steps: 1. Open
> Internet Explorer.
> 2. On the Tools menu, click Internet Options.
> 3. Click the Connections tab, click LAN Settings, and then click
> Advance.
> 4. Delete any entry in the Exceptions section.
> 5. Quit Internet Explorer.
> 6. Click Start, click Run, type cmd, and then click OK.
> 7. Type the following commands. Press ENTER after each command..
> proxycfg -d
> . net stop wuauserv
> . net start wuauserv
>
>
>
>
>
>
>
> "Lizzy" <> wrote in message
> news:07CD5C11-6326-4516-859A-...
> > have tried the fix on this error but when I try to access Windos Update it
> > still comes up with this error. Any help gratefully received
>
>
>

Make sure the "BITS" (Background Intelligent Transfer Service) is running.
I got this error code several times 'cause I have it on Manual instead of
Automatic.

To check:
Start -> [Settings ->] Control Panel -> Administrative Tools -> Services
In the list, click on "Background Intelligent Transfer Service (BITS)".
At the left you may have a link that says "Start". Click on it.
However, if you have "Stop", "Pause" and "Restart", however, it is already
running and this is not the problem.

Yeah, I went to that web page and the clue was with the Firewall. I am using
Norton, which was a real dog to configure. I was able to download updates if
I disabled the firewall. But you shouldn't have to do that. You are supposed
to be able to configure the firewall in order to keep it running and allow
certain things to continue working. So my problem was with Norton Internet
Security. You seem to have to be an IT professional to work that program.
Thanks
John

"Rich Barry" wrote:

> Lizzy, check out this for a possible solution
> http://www.updatexp.com/0x8024502d.html
>
> "Lizzy" <> wrote in message
> news:07CD5C11-6326-4516-859A-...
> > have tried the fix on this error but when I try to access Windos Update it
> > still comes up with this error. Any help gratefully received
>
>
>

It turns out that Norton was my problem.
It is simple enough to test, right click the norton icon and disable the
firewall. Try the update process again.
In my case I tried all other options from proxycfg, registering wuaueng.dll,
and enabling the bits service (mine was set to manual)

I did find the location in Norton Personal Firewall to authorize the website:
in Norton Personal Firewall click "Personal Firewall"
on the right side a bubble appears, click configure.
a window pops up, on the "networking" tab in the trusted section, click add
and add the rule:
update.microsoft.com
download.microsoft.com

that fixed my problems! now I don't have to disable norton each time I want
to perform a windows update!

"Spider" wrote:

> Yeah, I went to that web page and the clue was with the Firewall. I am using
> Norton, which was a real dog to configure. I was able to download updates if
> I disabled the firewall. But you shouldn't have to do that. You are supposed
> to be able to configure the firewall in order to keep it running and allow
> certain things to continue working. So my problem was with Norton Internet
> Security. You seem to have to be an IT professional to work that program.
> Thanks
> John
>
> "Rich Barry" wrote:
>
> > Lizzy, check out this for a possible solution
> > http://www.updatexp.com/0x8024502d.html
> >
> > "Lizzy" <> wrote in message
> > news:07CD5C11-6326-4516-859A-...
> > > have tried the fix on this error but when I try to access Windos Update it
> > > still comes up with this error. Any help gratefully received
> >
> >
> >

"Lizzy" wrote:

> have tried the fix on this error but when I try to access Windos Update it
> still comes up with this error. Any help gratefully received