Error 0x80248009 :Anyone help with windows update

Can anyone help?

Steve R wrote:

> Can anyone help?
Hi

Please rename the SoftwareDistribution folder and see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Thank you renaming the softwaredistribution folder & starting the service
worked

Thanks again

"Torgeir Bakken (MVP)" wrote:

> Steve R wrote:
>
> > Can anyone help?
> Hi
>
> Please rename the SoftwareDistribution folder and see if it helps.
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

The help is not blank. No steps are provided and the Yes/No links for "Did
this help..." don't work either... could you paste the text of the fix here?

(It's a new install of windows, so please don't tell me it's broken and to
re-install everything)

Chipper02

"Torgeir Bakken (MVP)" wrote:

> Steve R wrote:
>
> > Can anyone help?
> Hi
>
> Please rename the SoftwareDistribution folder and see if it helps.
>
> You can use the procedure described here:
>
> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Hi Chipper,
Here's the link that Torgeir Bakken (MVP) referred to:-


http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
When searching for available updates on the Windows Update site, you receive the 0x80248011 error.

Problem description

This error can occur due to an issue with the Internet cache or corruption in the Data store.

Applicable operating systems


a.. Windows 2000

b.. Windows XP

c.. Windows Server 2003




Resolutions
1. Delete the datastore and allow it to rebuild itself. First stop the Automatic Update
Service
1.. Click Start.
2.. Choose Run.
3.. In the Run box, type services.msc.
4.. Click OK.
5.. Right-click the Automatic Updates Service.
6.. Click Stop.
After Stopping the Service please rename the folder c:\Windows\SoftwareDistribution
1.. Open Windows Explorer
2.. Navigate to the Windows folder
3.. Click on the + next to the Windows folder
4.. Navigate to SoftwareDistribution folder
5.. Right Click on the SoftwareDistribution folder
6.. Select rename from the Menu
7.. Rename the folder to SoftwareDistribution.old and click Enter
Now restart the Automatic Update Service
1.. Click Start.
2.. Choose Run.
3.. In the Run box, type services.msc.
4.. Click OK.
5.. Right-click the Automatic Updates Service.
6.. Click Start.

Starting the service will take a moment.

Retry Windows Update again

Did this resolve your problem?




2. Clear the Internet Explorer cache
1.. Start Internet Explorer.
2.. On the Tools menu, click Internet Options.
3.. Click the General tab.
4.. In the Temporary Internet files section, click Delete Cookies.
5.. Click OK in the Delete Cookies box.
6.. In the Temporary Internet Files section, click Delete Files.
7.. Select the Delete all offline content check box in the Delete Files dialog box.
8.. Click OK.
9.. In the History section, click the Clear History button.
10.. Click Yes.
11.. Click OK.


Did this resolve your problem?







For more information about When searching for available updates on the Windows Update site, you
receive the 0x80248011 error., see article 883821 in the Microsoft Knowledge Base.



--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"Chipper02" <> wrote in message
news:3CBAE639-59D5-4057-B0A0-...
> The help is not blank. No steps are provided and the Yes/No links for "Did
> this help..." don't work either... could you paste the text of the fix here?
>
> (It's a new install of windows, so please don't tell me it's broken and to
> re-install everything)
>
> Chipper02
>
> "Torgeir Bakken (MVP)" wrote:
>
>> Steve R wrote:
>>
>> > Can anyone help?
>> Hi
>>
>> Please rename the SoftwareDistribution folder and see if it helps.
>>
>> You can use the procedure described here:
>>
>> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
>>
>>
>> --
>> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
>> Administration scripting examples and an ONLINE version of
>> the 1328 page Scripting Guide:
>> http://www.microsoft.com/technet/scr...r/default.mspx
>>

"Chipper02" <> wrote in message
news:3CBAE639-59D5-4057-B0A0-
....
>> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

> The help is not blank. No steps are provided and the Yes/No links for "Did
> this help..." don't work either... could you paste the text of the fix here?
>
> (It's a new install of windows, so please don't tell me it's broken and to
> re-install everything)


Are you by any chance using IE7b2p to try to see that page?

FYI spoofing the IE6 User-Agent helps make the article readable.

I did it using the FiddlerTool proxy itself (using its Rules menu)
but you can get a reg hack here instead if you prefer:

http://www.fiddlertool.com/useragent.aspx


HTH

Robert Aldwinckle
---

Thanks! I havr been pulling my hair out trying to fix this issue. I
followed you instructions....Windows Update now works perfectly. Cheers!
Willext :-)

"TaurArian [MS-MVP]" wrote:

> Hi Chipper,
> Here's the link that Torgeir Bakken (MVP) referred to:-
>
>
> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
> When searching for available updates on the Windows Update site, you receive the 0x80248011 error.
>
> Problem description
>
> This error can occur due to an issue with the Internet cache or corruption in the Data store.
>
> Applicable operating systems
>
>
> a.. Windows 2000
>
> b.. Windows XP
>
> c.. Windows Server 2003
>
>
>
>
> Resolutions
> 1. Delete the datastore and allow it to rebuild itself. First stop the Automatic Update
> Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Stop.
> After Stopping the Service please rename the folder c:\Windows\SoftwareDistribution
> 1.. Open Windows Explorer
> 2.. Navigate to the Windows folder
> 3.. Click on the + next to the Windows folder
> 4.. Navigate to SoftwareDistribution folder
> 5.. Right Click on the SoftwareDistribution folder
> 6.. Select rename from the Menu
> 7.. Rename the folder to SoftwareDistribution.old and click Enter
> Now restart the Automatic Update Service
> 1.. Click Start.
> 2.. Choose Run.
> 3.. In the Run box, type services.msc.
> 4.. Click OK.
> 5.. Right-click the Automatic Updates Service.
> 6.. Click Start.
>
> Starting the service will take a moment.
>
> Retry Windows Update again
>
> Did this resolve your problem?
>
>
>
>
> 2. Clear the Internet Explorer cache
> 1.. Start Internet Explorer.
> 2.. On the Tools menu, click Internet Options.
> 3.. Click the General tab.
> 4.. In the Temporary Internet files section, click Delete Cookies.
> 5.. Click OK in the Delete Cookies box.
> 6.. In the Temporary Internet Files section, click Delete Files.
> 7.. Select the Delete all offline content check box in the Delete Files dialog box.
> 8.. Click OK.
> 9.. In the History section, click the Clear History button.
> 10.. Click Yes.
> 11.. Click OK.
>
>
> Did this resolve your problem?
>
>
>
>
>
>
>
> For more information about When searching for available updates on the Windows Update site, you
> receive the 0x80248011 error., see article 883821 in the Microsoft Knowledge Base.
>
>
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>
>
>
>
> "Chipper02" <> wrote in message
> news:3CBAE639-59D5-4057-B0A0-...
> > The help is not blank. No steps are provided and the Yes/No links for "Did
> > this help..." don't work either... could you paste the text of the fix here?
> >
> > (It's a new install of windows, so please don't tell me it's broken and to
> > re-install everything)
> >
> > Chipper02
> >
> > "Torgeir Bakken (MVP)" wrote:
> >
> >> Steve R wrote:
> >>
> >> > Can anyone help?
> >> Hi
> >>
> >> Please rename the SoftwareDistribution folder and see if it helps.
> >>
> >> You can use the procedure described here:
> >>
> >> http://v5.windowsupdate.microsoft.co...cleid=21&ln=en
> >>
> >>
> >> --
> >> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> >> Administration scripting examples and an ONLINE version of
> >> the 1328 page Scripting Guide:
> >> http://www.microsoft.com/technet/scr...r/default.mspx
> >>
>
>