error 0x8024D00C / I Cannot update Windows(previous SP incomplete)

I am unable to update windows as a previous windows xp service pack update is
incomplete.
I have attemped to download service pack 1 before trying to download SP2 but
I still recieve the same promblem.

Has anyone encountered this promblem before.

Any Idea's?

Thanks in advance.

Hi,
First try to install service pack 2 from the link below:
Windows XP Service Pack 2 Network Installation Package for IT Professionals
and Developers
http://www.microsoft.com/downloads/d...displaylang=en
If the problem still persists take a look at the following article:
Error message when you try to install updates from the Windows Update Web
site on a Windows XP-based computer: "Windows Update has encountered an
error and cannot display the requested page"
http://support.microsoft.com/kb/914226
Regards,
Anton Pegan
"Please help!!!!" <Please help!!!!@discussions.microsoft.com> wrote in
message news:24BA9ED5-A4F2-4599-8E22-...
>I am unable to update windows as a previous windows xp service pack update
>is
> incomplete.
> I have attemped to download service pack 1 before trying to download SP2
> but
> I still recieve the same promblem.
>
> Has anyone encountered this promblem before.
>
> Any Idea's?
>
> Thanks in advance.

Thank you! but it didn't manage to solve the problem it said the window
product key used to intall windows was incorrect or invalid?

any suggestions?

Thanks in advance.

"Anton Pegan" wrote:

> Hi,
> First try to install service pack 2 from the link below:
> Windows XP Service Pack 2 Network Installation Package for IT Professionals
> and Developers
> http://www.microsoft.com/downloads/d...displaylang=en
> If the problem still persists take a look at the following article:
> Error message when you try to install updates from the Windows Update Web
> site on a Windows XP-based computer: "Windows Update has encountered an
> error and cannot display the requested page"
> http://support.microsoft.com/kb/914226
> Regards,
> Anton Pegan
> "Please help!!!!" <Please help!!!!@discussions.microsoft.com> wrote in
> message news:24BA9ED5-A4F2-4599-8E22-...
> >I am unable to update windows as a previous windows xp service pack update
> >is
> > incomplete.
> > I have attemped to download service pack 1 before trying to download SP2
> > but
> > I still recieve the same promblem.
> >
> > Has anyone encountered this promblem before.
> >
> > Any Idea's?
> >
> > Thanks in advance.
>

Hi,
Are you sure that you used the right product key? Here is an article
describing this issue:
You receive a "The product key used to install Windows is invalid" error
message
http://support.microsoft.com/?kbid=326904
If you used a wrong product key try changing it, following the article
below:
How to change the Volume Licensing product key on a computer that is running
Windows XP SP1 and later versions of Windows XP
http://support.microsoft.com/kb/328874/
Windows Product Key Update Tool
http://catalog.microsoft.com/genuine...tructions.aspx
If the above articles do not help the you have to perform an in-place
upgrade:
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341
Regards,
Anton Pegan
"Please help!!!!" <> wrote in message
news:540DA8F7-F2D5-45EC-A6E2-...
> Thank you! but it didn't manage to solve the problem it said the window
> product key used to intall windows was incorrect or invalid?
>
> any suggestions?
>
> Thanks in advance.
>
> "Anton Pegan" wrote:
>
>> Hi,
>> First try to install service pack 2 from the link below:
>> Windows XP Service Pack 2 Network Installation Package for IT
>> Professionals
>> and Developers
>> http://www.microsoft.com/downloads/d...displaylang=en
>> If the problem still persists take a look at the following article:
>> Error message when you try to install updates from the Windows Update Web
>> site on a Windows XP-based computer: "Windows Update has encountered an
>> error and cannot display the requested page"
>> http://support.microsoft.com/kb/914226
>> Regards,
>> Anton Pegan
>> "Please help!!!!" <Please help!!!!@discussions.microsoft.com> wrote in
>> message news:24BA9ED5-A4F2-4599-8E22-...
>> >I am unable to update windows as a previous windows xp service pack
>> >update
>> >is
>> > incomplete.
>> > I have attemped to download service pack 1 before trying to download
>> > SP2
>> > but
>> > I still recieve the same promblem.
>> >
>> > Has anyone encountered this promblem before.
>> >
>> > Any Idea's?
>> >
>> > Thanks in advance.
>>

I'm having sort of the same issue here. I recently rebuilt a pc XP SP2 ran
Windows Update (approximately 68 updates) and everything was fine. Rebooted.
I added some applications including MS Office so I wanted to run Microsoft
Updates. Installed MS Updates and did a Custom and now cannot get anymore
updates. Page cannot be displayed. The error code is 0x8DDD0009. I did a
search at MS Support and got no hits. Am curious if you have seen this one
before or can suggest anything else. thanks.


"Anton Pegan" <> wrote in message
news:6C8FDF38-A9DE-4333-BB3B-...
> Hi,
> Are you sure that you used the right product key? Here is an article
> describing this issue:
> You receive a "The product key used to install Windows is invalid" error
> message
> http://support.microsoft.com/?kbid=326904
> If you used a wrong product key try changing it, following the article
> below:
> How to change the Volume Licensing product key on a computer that is
> running Windows XP SP1 and later versions of Windows XP
> http://support.microsoft.com/kb/328874/
> Windows Product Key Update Tool
> http://catalog.microsoft.com/genuine...tructions.aspx
> If the above articles do not help the you have to perform an in-place
> upgrade:
> How to perform an in-place upgrade (reinstallation) of Windows XP
> http://support.microsoft.com/kb/315341
> Regards,
> Anton Pegan
> "Please help!!!!" <> wrote in message
> news:540DA8F7-F2D5-45EC-A6E2-...
>> Thank you! but it didn't manage to solve the problem it said the window
>> product key used to intall windows was incorrect or invalid?
>>
>> any suggestions?
>>
>> Thanks in advance.
>>
>> "Anton Pegan" wrote:
>>
>>> Hi,
>>> First try to install service pack 2 from the link below:
>>> Windows XP Service Pack 2 Network Installation Package for IT
>>> Professionals
>>> and Developers
>>> http://www.microsoft.com/downloads/d...displaylang=en
>>> If the problem still persists take a look at the following article:
>>> Error message when you try to install updates from the Windows Update
>>> Web
>>> site on a Windows XP-based computer: "Windows Update has encountered an
>>> error and cannot display the requested page"
>>> http://support.microsoft.com/kb/914226
>>> Regards,
>>> Anton Pegan
>>> "Please help!!!!" <Please help!!!!@discussions.microsoft.com> wrote in
>>> message news:24BA9ED5-A4F2-4599-8E22-...
>>> >I am unable to update windows as a previous windows xp service pack
>>> >update
>>> >is
>>> > incomplete.
>>> > I have attemped to download service pack 1 before trying to download
>>> > SP2
>>> > but
>>> > I still recieve the same promblem.
>>> >
>>> > Has anyone encountered this promblem before.
>>> >
>>> > Any Idea's?
>>> >
>>> > Thanks in advance.
>>>
>

"SBS in Silicon Valley" <> wrote in message
news:...
> I'm having sort of the same issue here. I recently rebuilt a pc XP SP2 ran
> Windows Update (approximately 68 updates) and everything was fine. Rebooted.
> I added some applications including MS Office so I wanted to run Microsoft
> Updates. Installed MS Updates and did a Custom and now cannot get anymore
> updates. Page cannot be displayed.


> The error code is 0x8DDD0009. I did a search at MS Support and got no hits.


What is the context of that code in WindowsUpdate.log?
It seems to have been reported often enough that I guess I have to believe
that you are reading it correctly but it is not listed in any of the standard
resources. By interpolation in the same code space it could be anything
from a warning, a post install information message, or a transport error.

http://inetexplorer.mvps.org/archive/wuc.htm

Hint: Open in IE and do a Ctrl-f find for 8ddd000


However, did you also do a search of this newsgroup?
E.g. there have been numerous other reports of similar incidents
over the years, with suggestions given and no feedback.
That is usually interpreted as a good sign, that the suggestion
might have worked or the incident resolved but that the poster
didn't want to bother writing to say so.

http://groups.google.com/groups/sear...t=0&scoring=d&

(Google Groups search result for
(0x8ddd0009 OR 8DDD0009) (MSFT OR MVP) group:microsoft.*
- sorted by Date to try to capture current thinking
)


HTH

Robert Aldwinckle
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