Error 0X8DDD0009 and inability to install updates

SInce loading SP2 on my computer, I have been unable to do a windows update
scan. I opened a microsoft support case (SRZ050109002923) but the response
has been less than timely. I have not heard from "clyde" for more than a
week. So far, per his instructions, I have cleaned the third party programs
from the boot and disabled them all from running....no effect.

I also am having problems with windows installer. When attempting to use it,
I get an error that it is already running, and the installation must complete
before continuing.

The automatic update feature is turned on, and seems to be working,
post-SP2. However, I cannot check on non-critical updates due to the 0x8dd...
problem.

Any help will be greatly appreciated

"Leew",

I have reopened your case and taken responsibility for it. I'll be sending
you an email shortly.

Sincerely,

Pat Walters [MSFT]

"Leew" <> wrote in message
news:50289EDD-D9FD-471B-BFA3-...
> SInce loading SP2 on my computer, I have been unable to do a windows
update
> scan. I opened a microsoft support case (SRZ050109002923) but the response
> has been less than timely. I have not heard from "clyde" for more than a
> week. So far, per his instructions, I have cleaned the third party
programs
> from the boot and disabled them all from running....no effect.
>
> I also am having problems with windows installer. When attempting to use
it,
> I get an error that it is already running, and the installation must
complete
> before continuing.
>
> The automatic update feature is turned on, and seems to be working,
> post-SP2. However, I cannot check on non-critical updates due to the
0x8dd...
> problem.
>
> Any help will be greatly appreciated

I am having the same EXACT problem. What can I do to fix this? The
auto-updates is on, but it hasn't given me any updates post-SP2, and when I
try to manually update, I get the Error 0X8DDD0009.


"Pat Walters [MSFT]" wrote:

> "Leew",
>
> I have reopened your case and taken responsibility for it. I'll be sending
> you an email shortly.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "Leew" <> wrote in message
> news:50289EDD-D9FD-471B-BFA3-...
> > SInce loading SP2 on my computer, I have been unable to do a windows
> update
> > scan. I opened a microsoft support case (SRZ050109002923) but the response
> > has been less than timely. I have not heard from "clyde" for more than a
> > week. So far, per his instructions, I have cleaned the third party
> programs
> > from the boot and disabled them all from running....no effect.
> >
> > I also am having problems with windows installer. When attempting to use
> it,
> > I get an error that it is already running, and the installation must
> complete
> > before continuing.
> >
> > The automatic update feature is turned on, and seems to be working,
> > post-SP2. However, I cannot check on non-critical updates due to the
> 0x8dd...
> > problem.
> >
> > Any help will be greatly appreciated
>
>
>

I just wanted to say thanks - finally someone that had the same problems as I
am experiencing. I will try this out today. I found the same issues with
the dll (it wasn't registered) and also had the same problem with the windows
installer dealing with Money 2002.

"bhi_don" wrote:

> I ran into this error on a friend\'s system and after banging my head
> against the wall, noticed that there were warnings in the application
> event log indicating that MsiInstaller could not find msxml3.dll. I
> downloaded and installed (with a little trouble described below) the MS
> XML Parser SP4 from
> http://www.microsoft.com/downloads/d...8-66bfc12f32b0
> , rebooted and the problem was resolved.
>
> When I first attempted to install the MSXML SP4, a message was displayed
> saying that another install was already in progress. I did little
> experimenting with the MS Installer Cleanup Utility (msicuu2.exe which can
> be downloaded from
> http://support.microsoft.com/default...b;en-us;290301) where I
> removed the installer configuration information for an apparently failing
> MS Money installation. After this the MSXML SP4 install ran fine and
> Windows Update ran normally.
>
> I hope this helps.
>
>

Thanks! I will try this out. I've seen some sort of warning pop up from MS
Money awhile ago, but I never use the program so I ignored it.

"bhi_don" wrote:

> I ran into this error on a friend\'s system and after banging my head
> against the wall, noticed that there were warnings in the application
> event log indicating that MsiInstaller could not find msxml3.dll. I
> downloaded and installed (with a little trouble described below) the MS
> XML Parser SP4 from
> http://www.microsoft.com/downloads/d...8-66bfc12f32b0
> , rebooted and the problem was resolved.
>
> When I first attempted to install the MSXML SP4, a message was displayed
> saying that another install was already in progress. I did little
> experimenting with the MS Installer Cleanup Utility (msicuu2.exe which can
> be downloaded from
> http://support.microsoft.com/default...b;en-us;290301) where I
> removed the installer configuration information for an apparently failing
> MS Money installation. After this the MSXML SP4 install ran fine and
> Windows Update ran normally.
>
> I hope this helps.
>
>