Error 1058 Windows Update Service Disabled

I have a laptop with XP Pro SP2 and the Windows Update service is disabled
and will not start. When I try to start it I receive error 1058. I have
already tried reinstalling Windows Update Client. I re-registered the WU
dll's. And I checked to make sure that the Profiel is enabled in the service
properties. Any other ideas???

Thanks.

Tom wrote:

> I have a laptop with XP Pro SP2 and the Windows Update service is disabled
> and will not start. When I try to start it I receive error 1058. I have
> already tried reinstalling Windows Update Client. I re-registered the WU
> dll's. And I checked to make sure that the Profiel is enabled in the service
> properties. Any other ideas???
>
> Thanks.

The symptoms you describe indicate that a malware known as
Vundo\Virtumonde is resident. Using Internet Explorer, have the system
scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm

Several posters in this newsgroup have reported that the malware was
successfully removed using the above scanner.
Others have used Superantispyware to remove the malware.
You can use google to find it if the OneCare scan doesn't remove it.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

"MowGreen [MVP]" wrote:

> Tom wrote:
>
> > I have a laptop with XP Pro SP2 and the Windows Update service is disabled
> > and will not start. When I try to start it I receive error 1058. I have
> > already tried reinstalling Windows Update Client. I re-registered the WU
> > dll's. And I checked to make sure that the Profiel is enabled in the service
> > properties. Any other ideas???
> >
> > Thanks.
>
> The symptoms you describe indicate that a malware known as
> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>
> Several posters in this newsgroup have reported that the malware was
> successfully removed using the above scanner.
> Others have used Superantispyware to remove the malware.
> You can use google to find it if the OneCare scan doesn't remove it.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>

I ran scans of both, one care live and also superantispyware for Error 1058.
Both were unsuccessful. However I also get Error number 0x80070 when I
attempt to "Review update history" through Dell Support. Microsoft support
pages will not open for me. "Automatic updates" simply will not enable
manually. What shall I next try?? Thank you anyone who can help. Jimbo

"MowGreen [MVP]" wrote:

> Tom wrote:
>
> > I have a laptop with XP Pro SP2 and the Windows Update service is disabled
> > and will not start. When I try to start it I receive error 1058. I have
> > already tried reinstalling Windows Update Client. I re-registered the WU
> > dll's. And I checked to make sure that the Profiel is enabled in the service
> > properties. Any other ideas???
> >
> > Thanks.
>
> The symptoms you describe indicate that a malware known as
> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>
> Several posters in this newsgroup have reported that the malware was
> successfully removed using the above scanner.
> Others have used Superantispyware to remove the malware.
> You can use google to find it if the OneCare scan doesn't remove it.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


jimbo wrote:
> I ran scans of both, one care live and also superantispyware for Error
> 1058.
> Both were unsuccessful. However I also get Error number 0x80070 when I
> attempt to "Review update history" through Dell Support. Microsoft
> support
> pages will not open for me. "Automatic updates" simply will not enable
> manually. What shall I next try?? Thank you anyone who can help. Jimbo
>
> "MowGreen [MVP]" wrote:
>
>> Tom wrote:
>>
>>> I have a laptop with XP Pro SP2 and the Windows Update service is
>>> disabled
>>> and will not start. When I try to start it I receive error 1058. I
>>> have
>>> already tried reinstalling Windows Update Client. I re-registered the
>>> WU
>>> dll's. And I checked to make sure that the Profiel is enabled in the
>>> service properties. Any other ideas???
>>>
>>> Thanks.
>>
>> The symptoms you describe indicate that a malware known as
>> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
>> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>>
>> Several posters in this newsgroup have reported that the malware was
>> successfully removed using the above scanner.
>> Others have used Superantispyware to remove the malware.
>> You can use google to find it if the OneCare scan doesn't remove it.
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============

Problem Description: Windows Update service is disabled and will not start.

When I try to start it I receive error 1058, the service cannot be started,
either becaue it is disabled or because it has no enabled devices associated
with it.

I did have a malware known as Vundo\Virtumonde, but removed it using
XoftSpySE. I also now get the following error when I start my pc:
Error loading C:\windows\system32\qkbvvbcv.dll

I have the feeling this was associated to the malware

Can you help me get my pc working correctly?
Operating System: WindowsXP

Jim Y

"PA Bear [MS MVP]" wrote:

> Judging from similar posts here in the past month or so, the behavior may be
> due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.
>
> Run a thorough check for hijackware, including posting your hijackthis log
> to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://aumha.net/viewforum.php?f=30,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://castlecops.com/forum67.html, or other appropriate forums for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>
> ==========================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> jimbo wrote:
> > I ran scans of both, one care live and also superantispyware for Error
> > 1058.
> > Both were unsuccessful. However I also get Error number 0x80070 when I
> > attempt to "Review update history" through Dell Support. Microsoft
> > support
> > pages will not open for me. "Automatic updates" simply will not enable
> > manually. What shall I next try?? Thank you anyone who can help. Jimbo
> >
> > "MowGreen [MVP]" wrote:
> >
> >> Tom wrote:
> >>
> >>> I have a laptop with XP Pro SP2 and the Windows Update service is
> >>> disabled
> >>> and will not start. When I try to start it I receive error 1058. I
> >>> have
> >>> already tried reinstalling Windows Update Client. I re-registered the
> >>> WU
> >>> dll's. And I checked to make sure that the Profiel is enabled in the
> >>> service properties. Any other ideas???
> >>>
> >>> Thanks.
> >>
> >> The symptoms you describe indicate that a malware known as
> >> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
> >> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
> >>
> >> Several posters in this newsgroup have reported that the malware was
> >> successfully removed using the above scanner.
> >> Others have used Superantispyware to remove the malware.
> >> You can use google to find it if the OneCare scan doesn't remove it.
> >>
> >>
> >> MowGreen [MVP 2003-2008]
> >> ===============
> >> *-343-* FDNY
> >> Never Forgotten
> >> ===============
>
>

"jimbo" <> wrote in message
news:7DFB5DF0-3C32-433E-A6BC-...
>I ran scans of both, one care live and also superantispyware for Error 1058.
> Both were unsuccessful. However

> I also get Error number 0x80070 when I attempt
> to "Review update history" through Dell Support.


This is an incomplete code. Hex codes should have 8 nibbles.
E.g. if it was a code to represent your 1058 it might be 0x80070422

In any case here's what those codes would mean

<cmd_output OS="XPsp2">
E:\>net helpmsg 1058

The service cannot be started, either because it is disabled
or because it has no enabled devices associated with it.
</cmd_output>

Does Dell have their own service? Otherwise it looks as if
you need to find more details about *which* service "cannot be
started". ; }


> Microsoft support pages will not open for me.
> "Automatic updates" simply will not enable manually.


Need better symptom descriptions. Remember, your words
have to substitute for what our eyes might notice.

However, you're jumping into someone else's incident and without
specific confirmation about your details we really should not
assume anything about your other details, such as OS,
browser version, etc. Note that last month there was a jimbo
who was asking about Vista. If that was you and this latest
incident is on the same machine any suggestions you might
be given here could confuse readers who happened to have
the identical symptoms of the OP, including the same OS.


> What shall I next try?? Thank you anyone who can help.


Try starting your own thread with your own details.

And, if you don't mind please explain why you post
your empty messages. My guess yesterday was that
you did it while voting. To repeat: you can vote without
posting an empty post. ; )


HTH

Robert Aldwinckle
---


Jimbo
>
> "MowGreen [MVP]" wrote:
>
>> Tom wrote:
>>
>> > I have a laptop with XP Pro SP2 and the Windows Update service is disabled
>> > and will not start. When I try to start it I receive error 1058. I have
>> > already tried reinstalling Windows Update Client. I re-registered the WU
>> > dll's. And I checked to make sure that the Profiel is enabled in the service
>> > properties. Any other ideas???
>> >
>> > Thanks.
>>
>> The symptoms you describe indicate that a malware known as
>> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
>> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>>
>> Several posters in this newsgroup have reported that the malware was
>> successfully removed using the above scanner.
>> Others have used Superantispyware to remove the malware.
>> You can use google to find it if the OneCare scan doesn't remove it.
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>

Follow PABear's advice, please. *If* the issue is not be caused by Vundo
or another malware, then see this:

You cannot manually start the Automatic Updates service and you receive
an "Error 1058" error message on a computer that is running Windows XP
or Windows XP Tablet PC Edition 2005
http://support.microsoft.com/kb/896224

"Could not start the Remote Procedure Call (RPC) Service. Error 1058"
error message when you manually start the Remote Procedure Call service
http://support.microsoft.com/kb/838428

The final step, if the AU service still can not be started, is to
reinstall it: http://support.microsoft.com/kb/883614

See Method 2: One or both services do not appear in Services Control Manager

*If* the system still can not update, run the AU Reset Tool:
http://www.codeplex.com/aureset/Rele...eleaseId=13656


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============




jimbo wrote:

> I ran scans of both, one care live and also superantispyware for Error 1058.
> Both were unsuccessful. However I also get Error number 0x80070 when I
> attempt to "Review update history" through Dell Support. Microsoft support
> pages will not open for me. "Automatic updates" simply will not enable
> manually. What shall I next try?? Thank you anyone who can help. Jimbo
>
> "MowGreen [MVP]" wrote:
>
>
>>Tom wrote:
>>
>>
>>>I have a laptop with XP Pro SP2 and the Windows Update service is disabled
>>>and will not start. When I try to start it I receive error 1058. I have
>>>already tried reinstalling Windows Update Client. I re-registered the WU
>>>dll's. And I checked to make sure that the Profiel is enabled in the service
>>>properties. Any other ideas???
>>>
>>>Thanks.
>>
>>The symptoms you describe indicate that a malware known as
>>Vundo\Virtumonde is resident. Using Internet Explorer, have the system
>>scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>>
>>Several posters in this newsgroup have reported that the malware was
>>successfully removed using the above scanner.
>>Others have used Superantispyware to remove the malware.
>>You can use google to find it if the OneCare scan doesn't remove it.
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>

JiminiY wrote:

> Problem Description: Windows Update service is disabled and will not start.
>
> When I try to start it I receive error 1058, the service cannot be started,
> either becaue it is disabled or because it has no enabled devices associated
> with it.
>
> I did have a malware known as Vundo\Virtumonde, but removed it using
> XoftSpySE. I also now get the following error when I start my pc:
> Error loading C:\windows\system32\qkbvvbcv.dll
>
> I have the feeling this was associated to the malware
>
> Can you help me get my pc working correctly?
> Operating System: WindowsXP
>
> Jim Y
>

Yes, that file is malware-related. The message indicates that the system
is looking for it on boot but since it's been deleted, the error message
appears. Actually, that's a good thing and nothing to be concerned with
right now.
If the AU service is still disabled, using Internet Explorer, have the
system scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm

Or, use google to locate a download link for Superantispyware. Some
posters in this newsgroup have had success removing Vund\Virtumonde with it.

If nothing you do resolves the issue, then post to a reputable
anti-malware forum for further assistance. Please read the guidelines of
the forum of your choice prior to registering and posting there:

http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.geekstogo.com/forum/Malwa..._Here-f37.html
http://gladiator-antivirus.com/forum...?showforum=170
http://spywarewarrior.com/viewforum.php?f=5

MowGreen [MVP 2003-2008]
================
*-343-* FDNY
Never Forgotten
===============

See previous reply.

JiminiY wrote:
> Problem Description: Windows Update service is disabled and will not
> start.
>
> When I try to start it I receive error 1058, the service cannot be
> started,
> either becaue it is disabled or because it has no enabled devices
> associated
> with it.
>
> I did have a malware known as Vundo\Virtumonde, but removed it using
> XoftSpySE. I also now get the following error when I start my pc:
> Error loading C:\windows\system32\qkbvvbcv.dll
>
> I have the feeling this was associated to the malware
>
> Can you help me get my pc working correctly?
> Operating System: WindowsXP
>
> Jim Y
>
> "PA Bear [MS MVP]" wrote:
>
>> Judging from similar posts here in the past month or so, the behavior may
>> be due to a Vundo-ZLOB-SDBot infection, all of which is protected by a
>> rootkit.
>>
>> Run a thorough check for hijackware, including posting your hijackthis
>> log
>> to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_R...:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://aumha.net/viewforum.php?f=30,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://castlecops.com/forum67.html, or other appropriate forums for
>> review
>> by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>
>> ==========================================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> jimbo wrote:
>>> I ran scans of both, one care live and also superantispyware for Error
>>> 1058.
>>> Both were unsuccessful. However I also get Error number 0x80070 when I
>>> attempt to "Review update history" through Dell Support. Microsoft
>>> support
>>> pages will not open for me. "Automatic updates" simply will not enable
>>> manually. What shall I next try?? Thank you anyone who can help. Jimbo
>>>
>>> "MowGreen [MVP]" wrote:
>>>
>>>> Tom wrote:
>>>>
>>>>> I have a laptop with XP Pro SP2 and the Windows Update service is
>>>>> disabled
>>>>> and will not start. When I try to start it I receive error 1058. I
>>>>> have
>>>>> already tried reinstalling Windows Update Client. I re-registered the
>>>>> WU
>>>>> dll's. And I checked to make sure that the Profiel is enabled in the
>>>>> service properties. Any other ideas???
>>>>>
>>>>> Thanks.
>>>>
>>>> The symptoms you describe indicate that a malware known as
>>>> Vundo\Virtumonde is resident. Using Internet Explorer, have the system
>>>> scanned here: http://onecare.live.com/site/en-au/center/howsafe.htm
>>>>
>>>> Several posters in this newsgroup have reported that the malware was
>>>> successfully removed using the above scanner.
>>>> Others have used Superantispyware to remove the malware.
>>>> You can use google to find it if the OneCare scan doesn't remove it.
>>>>
>>>>
>>>> MowGreen [MVP 2003-2008]
>>>> ===============
>>>> *-343-* FDNY
>>>> Never Forgotten
>>>> ===============