Error: 643- KB976098- need help please!

First of all, I have Vista Ultimate 32bit service pack 2.

I have been stumped the last several days trying to fix this problem.

I have searched various threads and have tried using .Net Cleanup
Utility ( reinstall all NET frameworks) but to no avail. If keeps
saying the cleanup failed. This is happening to all .net frameworks.

Here are the folders in *%systemroot%\Microsoft.NET\Framework*:

V1.0.3705[/B]: ONLY 4 OBJECTS IN THAT FOLDER
*V1.1.4322*: ONLY 2 OBJECTS \" \"
*V2.0.50727*: LOOKS TO BE COMPLETE
*V3.0*: 3 FOLDERS- MIGHT BE COMPLETE
*V3.5*: LOOKS COMPLETE





HERE IS THE LOG FROM THAT ATTEMPT:

[B] START OF LOG
>
>
> ================================================== ====================
> [11/27/09,10:08:23] Beginning of new cleanup utility session
> [11/27/09,10:08:23] Build created on October 29, 2009
> [11/27/09,10:08:23] Detected operating system: Windows Vista (x86)
> [11/27/09,10:08:23] Install state for .NET Framework 1.0: not
> installed.
> [11/27/09,10:08:23] Install state for .NET Framework 1.1: not
> installed.
> [11/27/09,10:08:23] Install state for .NET Framework 2.0: installed
> with service pack 2.
> [11/27/09,10:08:23] Install state for .NET Framework 3.0: installed
> with service pack 2.
> [11/27/09,10:08:23] Install state for .NET Framework 3.5: installed
> with service pack 1.
> [11/27/09,10:08:23] Install state for .NET Framework 4 Client: not
> installed.
> [11/27/09,10:08:23] Install state for .NET Framework 4 Full: not
> installed.
> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions'
> because the OS condition does not match
> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
> (Tablet PC and Media Center)' because the OS condition does not match
> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
> (Windows Server 2003)' because the OS condition does not match
> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
> (Windows 7)' because the OS condition does not match
> [11/27/09,10:08:23] Not adding product '.NET Framework 2.0' because the
> OS condition does not match
> [11/27/09,10:08:23] Not adding product '.NET Framework 3.0' because the
> OS condition does not match

END OF LOG

> [11/27/09,11:15:16] Found entry %10%\SysWow64\mscoree.dll, performing
> action now
> [11/27/09,11:15:16] Found entry %11%\netfxperf.dll, performing action
> now
> [11/27/09,11:15:18] ****ERROR**** MoveFileEx failed for
> 'C:\Windows\system32\netfxperf.dll' with error code 5 - Access is
> denied.
>
> [11/27/09,11:15:18] Found entry %10%\SysWow64\netfxperf.dll, performing
> action now
> [11/27/09,11:15:18] Section [Files - mscoree and netfxperf] - stop
> parsing entries
> [11/27/09,11:15:18] ****ERROR**** Cleanup failed for product .NET
> Framework 1.0
>

I really don't know what to do next. I am assuming the 1.1 .NET is
causing this problem but I don't want to do something that might cause
more harm.

Please help!


--
libjoe67
Posted via http://www.vistaheads.com

libjoe67 wrote:

> First of all, I have Vista Ultimate 32bit service pack 2.
>
> I have been stumped the last several days trying to fix this problem.
>
> I have searched various threads and have tried using .Net Cleanup
> Utility ( reinstall all NET frameworks) but to no avail. If keeps
> saying the cleanup failed. This is happening to all .net frameworks.

Have you tried running the Cleanup Utility while booted to Safe Mode?

Harry.


>
> Here are the folders in *%systemroot%\Microsoft.NET\Framework*:
>
> V1.0.3705[/B]: ONLY 4 OBJECTS IN THAT FOLDER
> *V1.1.4322*: ONLY 2 OBJECTS \" \"
> *V2.0.50727*: LOOKS TO BE COMPLETE
> *V3.0*: 3 FOLDERS- MIGHT BE COMPLETE
> *V3.5*: LOOKS COMPLETE
>
>
>
>
>
> HERE IS THE LOG FROM THAT ATTEMPT:
>
> [B] START OF LOG
>>
>> ================================================== ====================
>> [11/27/09,10:08:23] Beginning of new cleanup utility session
>> [11/27/09,10:08:23] Build created on October 29, 2009
>> [11/27/09,10:08:23] Detected operating system: Windows Vista (x86)
>> [11/27/09,10:08:23] Install state for .NET Framework 1.0: not
>> installed.
>> [11/27/09,10:08:23] Install state for .NET Framework 1.1: not
>> installed.
>> [11/27/09,10:08:23] Install state for .NET Framework 2.0: installed
>> with service pack 2.
>> [11/27/09,10:08:23] Install state for .NET Framework 3.0: installed
>> with service pack 2.
>> [11/27/09,10:08:23] Install state for .NET Framework 3.5: installed
>> with service pack 1.
>> [11/27/09,10:08:23] Install state for .NET Framework 4 Client: not
>> installed.
>> [11/27/09,10:08:23] Install state for .NET Framework 4 Full: not
>> installed.
>> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions'
>> because the OS condition does not match
>> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
>> (Tablet PC and Media Center)' because the OS condition does not match
>> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
>> (Windows Server 2003)' because the OS condition does not match
>> [11/27/09,10:08:23] Not adding product '.NET Framework - All Versions
>> (Windows 7)' because the OS condition does not match
>> [11/27/09,10:08:23] Not adding product '.NET Framework 2.0' because the
>> OS condition does not match
>> [11/27/09,10:08:23] Not adding product '.NET Framework 3.0' because the
>> OS condition does not match
>
> END OF LOG
>
>> [11/27/09,11:15:16] Found entry %10%\SysWow64\mscoree.dll, performing
>> action now
>> [11/27/09,11:15:16] Found entry %11%\netfxperf.dll, performing action
>> now
>> [11/27/09,11:15:18] ****ERROR**** MoveFileEx failed for
>> 'C:\Windows\system32\netfxperf.dll' with error code 5 - Access is
>> denied.
>>
>> [11/27/09,11:15:18] Found entry %10%\SysWow64\netfxperf.dll, performing
>> action now
>> [11/27/09,11:15:18] Section [Files - mscoree and netfxperf] - stop
>> parsing entries
>> [11/27/09,11:15:18] ****ERROR**** Cleanup failed for product .NET
>> Framework 1.0
>>
>
> I really don't know what to do next. I am assuming the 1.1 .NET is
> causing this problem but I don't want to do something that might cause
> more harm.
>
> Please help!
>
>

'Harry Johnston [MVP Wrote:
> ;1611993']libjoe67 wrote:
>
> > First of all, I have Vista Ultimate 32bit service pack 2.
> >
> > I have been stumped the last several days trying to fix this
> problem.
> >
> > I have searched various threads and have tried using .Net Cleanup
> > Utility ( reinstall all NET frameworks) but to no avail. If keeps
> > saying the cleanup failed. This is happening to all .net frameworks.
>
> Have you tried running the Cleanup Utility while booted to Safe Mode?
>
> Harry.
>
>
> >
> > Here are the folders in *%systemroot%\Microsoft.NET\Framework*:
> >
> > V1.0.3705[/B]: ONLY 4 OBJECTS IN THAT FOLDER
> > *V1.1.4322*: ONLY 2 OBJECTS \" \"
> > *V2.0.50727*: LOOKS TO BE COMPLETE
> > *V3.0*: 3 FOLDERS- MIGHT BE COMPLETE
> > *V3.5*: LOOKS COMPLETE
> >
> >
> >
> >
> >
> > HERE IS THE LOG FROM THAT ATTEMPT:
> >
> > [B] START OF LOG
> >>
> >>
> ================================================== ====================
> >> [11/27/09,10:08:23] Beginning of new cleanup utility session
> >> [11/27/09,10:08:23] Build created on October 29, 2009
> >> [11/27/09,10:08:23] Detected operating system: Windows Vista (x86)
> >> [11/27/09,10:08:23] Install state for .NET Framework 1.0: not
> >> installed.
> >> [11/27/09,10:08:23] Install state for .NET Framework 1.1: not
> >> installed.
> >> [11/27/09,10:08:23] Install state for .NET Framework 2.0: installed
> >> with service pack 2.
> >> [11/27/09,10:08:23] Install state for .NET Framework 3.0: installed
> >> with service pack 2.
> >> [11/27/09,10:08:23] Install state for .NET Framework 3.5: installed
> >> with service pack 1.
> >> [11/27/09,10:08:23] Install state for .NET Framework 4 Client: not
> >> installed.
> >> [11/27/09,10:08:23] Install state for .NET Framework 4 Full: not
> >> installed.
> >> [11/27/09,10:08:23] Not adding product '.NET Framework - All
> Versions'
> >> because the OS condition does not match
> >> [11/27/09,10:08:23] Not adding product '.NET Framework - All
> Versions
> >> (Tablet PC and Media Center)' because the OS condition does not
> match
> >> [11/27/09,10:08:23] Not adding product '.NET Framework - All
> Versions
> >> (Windows Server 2003)' because the OS condition does not match
> >> [11/27/09,10:08:23] Not adding product '.NET Framework - All
> Versions
> >> (Windows 7)' because the OS condition does not match
> >> [11/27/09,10:08:23] Not adding product '.NET Framework 2.0' because
> the
> >> OS condition does not match
> >> [11/27/09,10:08:23] Not adding product '.NET Framework 3.0' because
> the
> >> OS condition does not match
> >
> > END OF LOG
> >
> >> [11/27/09,11:15:16] Found entry %10%\SysWow64\mscoree.dll,
> performing
> >> action now
> >> [11/27/09,11:15:16] Found entry %11%\netfxperf.dll, performing
> action
> >> now
> >> [11/27/09,11:15:18] ****ERROR**** MoveFileEx failed for
> >> 'C:\Windows\system32\netfxperf.dll' with error code 5 - Access is
> >> denied.
> >>
> >> [11/27/09,11:15:18] Found entry %10%\SysWow64\netfxperf.dll,
> performing
> >> action now
> >> [11/27/09,11:15:18] Section [Files - mscoree and netfxperf] - stop
> >> parsing entries
> >> [11/27/09,11:15:18] ****ERROR**** Cleanup failed for product .NET
> >> Framework 1.0
> >>
> >
> > I really don't know what to do next. I am assuming the 1.1 .NET is
> > causing this problem but I don't want to do something that might
> cause
> > more harm.
> >
> > Please help!
> >
> >

Actually, I just ended up reformatting my PC. And yeah, I tried that
but to no avail.

Thanks for your reply, though.


--
libjoe67
Posted via http://www.vistaheads.com