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Engel
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http://www.microsoft.com/communities...p=1&sloc=en-us
"DS" wrote: > Anybody have some hint how to solve this? > Thanks > > Here is the log: > > 2007-12-09 17:11:53:914 1168 12c8 AU Triggering AU detection through > DetectNow API > 2007-12-09 17:11:53:914 1168 12c8 AU Triggering Online detection (interactive) > 2007-12-09 17:11:53:914 1168 146c AU ############# > 2007-12-09 17:11:53:914 1168 146c AU ## START ## AU: Search for updates > 2007-12-09 17:11:53:914 1168 146c AU ######### > 2007-12-09 17:11:53:914 1168 146c AU <<## SUBMITTED ## AU: Search for > updates [CallId = {4B127B4A-866A-4309-B985-C29EDEB570B0}] > 2007-12-09 17:11:53:945 1168 14f4 Agent ************* > 2007-12-09 17:11:53:945 1168 14f4 Agent ** START ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-12-09 17:11:53:945 1168 14f4 Agent ********* > 2007-12-09 17:11:53:945 1168 14f4 Agent * Online = Yes; Ignore download > priority = No > 2007-12-09 17:11:53:945 1168 14f4 Agent * Criteria = "IsInstalled=0 and > DeploymentAction='Installation' or IsPresent=1 and > DeploymentAction='Uninstallation' or IsInstalled=1 and > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and > DeploymentAction='Uninstallation' and RebootRequired=1" > 2007-12-09 17:11:53:945 1168 14f4 Agent * ServiceID = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-12-09 17:11:53:945 1168 14f4 Setup Checking for agent SelfUpdate > 2007-12-09 17:11:53:945 1168 14f4 Setup Client version: Core: 7.0.6000.381 > Aux: 7.0.6000.381 > 2007-12-09 17:11:54:211 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-12-09 17:11:54:226 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:54:413 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-12-09 17:11:54:429 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:54:429 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > 2007-12-09 17:11:54:476 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:54:959 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > 2007-12-09 17:11:54:959 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:54:959 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > 2007-12-09 17:11:54:975 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:55:037 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > 2007-12-09 17:11:55:053 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:55:100 1168 14f4 Setup Determining whether a new setup > handler needs to be downloaded > 2007-12-09 17:11:55:100 1168 14f4 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe: > 2007-12-09 17:11:55:147 1168 14f4 Misc Microsoft signed: Yes > 2007-12-09 17:11:55:147 1168 14f4 Setup SelfUpdate handler update NOT > required: Current version: 7.0.6000.381, required version: 7.0.6000.381 > 2007-12-09 17:11:55:178 1168 14f4 Setup Evaluating applicability of setup > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" > 2007-12-09 17:12:01:449 1168 14f4 Handler FATAL: UH: 0x8000ffff: > EvaluateApplicability failed in CCbs::EvaluateApplicability > 2007-12-09 17:12:01:449 1168 14f4 Setup WARNING: CBS EvaluateApplicability > returned error, error = 0x8000FFFF > 2007-12-09 17:12:01:449 1168 14f4 Setup FATAL: Applicability evaluation for > setup package > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, > error = 0x8000FFFF > 2007-12-09 17:12:01:449 1168 14f4 Setup FATAL: SelfUpdate check failed, err > = 0x8000FFFF > 2007-12-09 17:12:01:449 1168 14f4 Agent * WARNING: Skipping scan, > self-update check returned 0x8000FFFF > 2007-12-09 17:12:01:683 1168 14f4 Agent * WARNING: Exit code = 0x8000FFFF > 2007-12-09 17:12:01:683 1168 14f4 Agent ********* > 2007-12-09 17:12:01:683 1168 14f4 Agent ** END ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-12-09 17:12:01:683 1168 14f4 Agent ************* > 2007-12-09 17:12:01:699 1168 14f4 Agent WARNING: WU client failed Searching > for update with error 0x8000ffff > 2007-12-09 17:12:01:699 1168 10d8 AU >>## RESUMED ## AU: Search for > updates [CallId = {4B127B4A-866A-4309-B985-C29EDEB570B0}] > 2007-12-09 17:12:01:699 1168 10d8 AU # WARNING: Search callback failed, > result = 0x8000FFFF > 2007-12-09 17:12:01:699 1168 10d8 AU # WARNING: Failed to find updates > with error code 8000FFFF > 2007-12-09 17:12:01:699 1168 10d8 AU ######### > 2007-12-09 17:12:01:699 1168 10d8 AU ## END ## AU: Search for updates > [CallId = {4B127B4A-866A-4309-B985-C29EDEB570B0}] > 2007-12-09 17:12:01:699 1168 10d8 AU ############# > 2007-12-09 17:12:01:714 1168 10d8 AU Need to show Unable to Detect > notification > 2007-12-09 17:12:01:714 1168 10d8 AU AU setting next detection timeout to > 2007-12-09 21:12:01 > 2007-12-09 17:12:01:714 1168 10d8 AU Setting AU scheduled install time to > 2007-12-10 02:00:00 > 2007-12-09 17:12:06:457 1168 14f4 Report REPORT EVENT: > {2870E7AA-7E61-4CE7-9EC1-03C46000D83E} 2007-12-09 > 17:12:01:449+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software > Synchronization Windows Update Client failed to detect with error 0x8000ffff. > |
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DS
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Posts: n/a
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I tried that but it didnt work for me.
When i try to download and install Windows Update Agent, it tells me that it is already installed. When i delete the three registers in HKLM/COMPONENTS and reboot I got some other error during searching for updates : 80073712 "Engel" wrote: > http://www.microsoft.com/communities...p=1&sloc=en-us > > "DS" wrote: > > > Anybody have some hint how to solve this? > > Thanks > > > > Here is the log: > > ... |
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Engel
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Hi DS,
The "Windows Features" dialog box is empty in Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712" Try this <http://support.microsoft.com/kb/931712> - -- -- No joy? Next step - free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 Please report back so it may assist others who have the same problem as you. -- "DS" wrote: > I tried that but it didnt work for me. > > When i try to download and install Windows Update Agent, it tells me that it > is already installed. > > When i delete the three registers in HKLM/COMPONENTS and reboot I got some > other error during searching for updates : 80073712 > > "Engel" wrote: > > > http://www.microsoft.com/communities...p=1&sloc=en-us > > > > "DS" wrote: > > > > > Anybody have some hint how to solve this? > > > Thanks > > > > > > Here is the log: > > > ... > |
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DS
Guest
Posts: n/a
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Hi Engel,
I tried this fix, but when i run the commantd, it writes "No such key in registry". This command probably deletes the three registrers with garbage located in HKLM/COMPONENTS. But i deleted them already manualy. Updates dont work since 13.10.2007 i looked at installed programs and the only one installed 13.10.2007 is MSXML 4.0 SP2(KB941833) as you can see here: http://img239.imageshack.us/img239/3...board03ov6.jpg No more updates after that date in list. I dont know if this update can make some conflicts... In history of actualizations, there are three failed actualizations: KB939653, KB941202, KB933729 all with the error code 800F0826 Image: http://img404.imageshack.us/img404/5...board02si6.jpg WindowsUpdate.log: 2007-12-09 19:26:52:968 3864 c3c Misc = Process: c:\a262cfcf96c0f5754f6b99\wusetup.exe 2007-12-09 19:26:52:968 3864 c3c Setup Windows Update Client standalone setup : resource dll path is c:\a262cfcf96c0f5754f6b99\cs\wusetup.exe.mui 2007-12-09 19:26:52:983 3864 c3c Setup Evaluating CBS package "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Core-TopLevel.cab" 2007-12-09 19:26:53:311 3864 c3c Setup Package is not applicable 2007-12-09 19:26:53:311 3864 c3c Setup Evaluating CBS package "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-ActiveX.cab" 2007-12-09 19:26:53:389 3864 c3c Setup Package is not applicable 2007-12-09 19:26:53:389 3864 c3c Setup Evaluating CBS package "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Aux-TopLevel.cab" 2007-12-09 19:26:53:576 3864 c3c Setup Package is not applicable 2007-12-09 19:26:53:576 3864 c3c Setup No packages to install 2007-12-09 19:26:53:592 3864 c3c Setup Windows Update Client standalone setup : eula file path is c:\a262cfcf96c0f5754f6b99\cs\eula.rtf 2007-12-09 19:27:03:404 3864 c3c Setup wusetup has finished. Exit code is 0. Reboot is NOT needed 2007-12-09 20:30:22:359 1212 139c AU Triggering AU detection through DetectNow API 2007-12-09 20:30:22:360 1212 139c AU Triggering Online detection (interactive) 2007-12-09 20:30:22:362 1212 14e4 AU ############# 2007-12-09 20:30:22:371 1212 14e4 AU ## START ## AU: Search for updates 2007-12-09 20:30:22:371 1212 14e4 AU ######### 2007-12-09 20:30:22:394 1212 14e4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] 2007-12-09 20:30:22:403 1212 13c8 Agent ************* 2007-12-09 20:30:22:403 1212 13c8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-12-09 20:30:22:403 1212 13c8 Agent ********* 2007-12-09 20:30:22:403 1212 13c8 Agent * Online = Yes; Ignore download priority = No 2007-12-09 20:30:22:403 1212 13c8 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2007-12-09 20:30:22:403 1212 13c8 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2007-12-09 20:30:22:403 1212 13c8 Setup Checking for agent SelfUpdate 2007-12-09 20:30:22:404 1212 13c8 Setup Client version: Core: 7.0.6000.381 Aux: 7.0.6000.381 2007-12-09 20:30:22:544 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-12-09 20:30:22:641 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:018 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-12-09 20:30:23:025 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:037 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: 2007-12-09 20:30:23:057 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:553 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: 2007-12-09 20:30:23:560 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:603 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: 2007-12-09 20:30:23:633 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:673 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: 2007-12-09 20:30:23:680 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:721 1212 13c8 Setup Determining whether a new setup handler needs to be downloaded 2007-12-09 20:30:23:753 1212 13c8 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe: 2007-12-09 20:30:23:777 1212 13c8 Misc Microsoft signed: Yes 2007-12-09 20:30:23:777 1212 13c8 Setup SelfUpdate handler update NOT required: Current version: 7.0.6000.381, required version: 7.0.6000.381 2007-12-09 20:30:23:778 1212 13c8 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" 2007-12-09 20:30:31:564 1212 13c8 Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability 2007-12-09 20:30:31:565 1212 13c8 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80073712 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, error = 0x80073712 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: SelfUpdate check failed, err = 0x80073712 2007-12-09 20:30:31:648 1212 13c8 Agent * WARNING: Skipping scan, self-update check returned 0x80073712 2007-12-09 20:30:31:720 1212 13c8 Agent * WARNING: Exit code = 0x80073712 2007-12-09 20:30:31:720 1212 13c8 Agent ********* 2007-12-09 20:30:31:720 1212 13c8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-12-09 20:30:31:720 1212 13c8 Agent ************* 2007-12-09 20:30:31:720 1212 13c8 Agent WARNING: WU client failed Searching for update with error 0x80073712 2007-12-09 20:30:31:721 1212 db4 AU >>## RESUMED ## AU: Search for updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Search callback failed, result = 0x80073712 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Failed to find updates with error code 80073712 2007-12-09 20:30:31:721 1212 db4 AU ######### 2007-12-09 20:30:31:721 1212 db4 AU ## END ## AU: Search for updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] 2007-12-09 20:30:31:721 1212 db4 AU ############# 2007-12-09 20:30:31:721 1212 db4 AU Need to show Unable to Detect notification 2007-12-09 20:30:31:722 1212 db4 AU AU setting next detection timeout to 2007-12-10 00:30:31 2007-12-09 20:30:31:770 1212 db4 AU Setting AU scheduled install time to 2007-12-10 02:00:00 2007-12-09 20:30:36:689 1212 13c8 Report REPORT EVENT: {1ECC555E-1A13-4724-BDD8-9228EA0C7389} 2007-12-09 20:30:31:612+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80073712 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80073712. "Engel" wrote: > Hi DS, > > > The "Windows Features" dialog box is empty in Windows Vista, or you receive > an error message that includes the following code when you try to use Windows > Update: "0x80073712" > > Try this > > <http://support.microsoft.com/kb/931712> > - -- -- > No joy? > Next step - free Windows Update support incident request: > https://support.microsoft.com/oas/de...spx?gprid=6527 > Please report back so it may assist others who have the same problem as you. > -- > > > "DS" wrote: > > > I tried that but it didnt work for me. > > > > When i try to download and install Windows Update Agent, it tells me that it > > is already installed. > > > > When i delete the three registers in HKLM/COMPONENTS and reboot I got some > > other error during searching for updates : 80073712 > > > > "Engel" wrote: > > > > > http://www.microsoft.com/communities...p=1&sloc=en-us > > > > > > "DS" wrote: > > > > > > > Anybody have some hint how to solve this? > > > > Thanks > > > > > > > > Here is the log: > > > > ... > > |
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MowGreen [MVP]
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Posts: n/a
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800F0826 CBS_E_PENDING_VICTIM
This is because another update within the same install transaction failed to install In plain English ... an update that is contained within the update package failed to install. Well, duh, no kidding. What's with the 'Pending_Victim' reference ? 80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT CSI does not support multple concurrent writes by design OK, now we've at least have a log to check out. CSI is related to Component Based Servicing. If you dare, open the CBS.log located in %windir%\logs\CBS\cbs.log I haven't seen that many logs of this type but the ones I have seen can grow sizeably when there are repeated update installation failures. One, to 15 MBs in 2 days. [ easy to say, hard to type <w> ] As in Win XP, there appears to be corrupted data in the %windir%\SxS subfolders that is preventing the update from installing. Perhaps running the System File Checker might alleviate this issue ? : http://support.microsoft.com/kb/929833 >> In history of actualizations, there are three failed actualizations: >> KB939653, KB941202, KB933729 all with the error code 800F0826 Since all 3 updates are Security updates, you can obtain no charge support from a 'local Microsoft subsidiary ': > International customers can receive support from their local Microsoft subsidiaries. > There is no charge for support that is associated with security updates. For more > information about how to contact Microsoft for support issues, visit the International > Support Web site. > http://go.microsoft.com/fwlink/?LinkId=21155 Tell 'em Mow sent ya <w> MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== DS wrote: > Hi Engel, > > I tried this fix, but when i run the commantd, it writes "No such key in > registry". This command probably deletes the three registrers with garbage > located in HKLM/COMPONENTS. But i deleted them already manualy. > > Updates dont work since 13.10.2007 i looked at installed programs and the > only one installed 13.10.2007 is MSXML 4.0 SP2(KB941833) as you can see here: > http://img239.imageshack.us/img239/3...board03ov6.jpg > No more updates after that date in list. I dont know if this update can make > some conflicts... > > In history of actualizations, there are three failed actualizations: > KB939653, KB941202, KB933729 all with the error code 800F0826 > Image: http://img404.imageshack.us/img404/5...board02si6.jpg > > > WindowsUpdate.log: > > 2007-12-09 19:26:52:968 3864 c3c Misc = Process: > c:\a262cfcf96c0f5754f6b99\wusetup.exe > 2007-12-09 19:26:52:968 3864 c3c Setup Windows Update Client standalone > setup : resource dll path is c:\a262cfcf96c0f5754f6b99\cs\wusetup.exe.mui > 2007-12-09 19:26:52:983 3864 c3c Setup Evaluating CBS package > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Core-TopLevel.cab" > 2007-12-09 19:26:53:311 3864 c3c Setup Package is not applicable > 2007-12-09 19:26:53:311 3864 c3c Setup Evaluating CBS package > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-ActiveX.cab" > 2007-12-09 19:26:53:389 3864 c3c Setup Package is not applicable > 2007-12-09 19:26:53:389 3864 c3c Setup Evaluating CBS package > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Aux-TopLevel.cab" > 2007-12-09 19:26:53:576 3864 c3c Setup Package is not applicable > 2007-12-09 19:26:53:576 3864 c3c Setup No packages to install > 2007-12-09 19:26:53:592 3864 c3c Setup Windows Update Client standalone > setup : eula file path is c:\a262cfcf96c0f5754f6b99\cs\eula.rtf > 2007-12-09 19:27:03:404 3864 c3c Setup wusetup has finished. Exit code is > 0. Reboot is NOT needed > 2007-12-09 20:30:22:359 1212 139c AU Triggering AU detection through > DetectNow API > 2007-12-09 20:30:22:360 1212 139c AU Triggering Online detection (interactive) > 2007-12-09 20:30:22:362 1212 14e4 AU ############# > 2007-12-09 20:30:22:371 1212 14e4 AU ## START ## AU: Search for updates > 2007-12-09 20:30:22:371 1212 14e4 AU ######### > 2007-12-09 20:30:22:394 1212 14e4 AU <<## SUBMITTED ## AU: Search for > updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > 2007-12-09 20:30:22:403 1212 13c8 Agent ************* > 2007-12-09 20:30:22:403 1212 13c8 Agent ** START ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-12-09 20:30:22:403 1212 13c8 Agent ********* > 2007-12-09 20:30:22:403 1212 13c8 Agent * Online = Yes; Ignore download > priority = No > 2007-12-09 20:30:22:403 1212 13c8 Agent * Criteria = "IsInstalled=0 and > DeploymentAction='Installation' or IsPresent=1 and > DeploymentAction='Uninstallation' or IsInstalled=1 and > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and > DeploymentAction='Uninstallation' and RebootRequired=1" > 2007-12-09 20:30:22:403 1212 13c8 Agent * ServiceID = > {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-12-09 20:30:22:403 1212 13c8 Setup Checking for agent SelfUpdate > 2007-12-09 20:30:22:404 1212 13c8 Setup Client version: Core: 7.0.6000.381 > Aux: 7.0.6000.381 > 2007-12-09 20:30:22:544 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-12-09 20:30:22:641 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:018 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-12-09 20:30:23:025 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:037 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > 2007-12-09 20:30:23:057 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:553 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > 2007-12-09 20:30:23:560 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:603 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > 2007-12-09 20:30:23:633 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:673 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > 2007-12-09 20:30:23:680 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:721 1212 13c8 Setup Determining whether a new setup > handler needs to be downloaded > 2007-12-09 20:30:23:753 1212 13c8 Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe: > 2007-12-09 20:30:23:777 1212 13c8 Misc Microsoft signed: Yes > 2007-12-09 20:30:23:777 1212 13c8 Setup SelfUpdate handler update NOT > required: Current version: 7.0.6000.381, required version: 7.0.6000.381 > 2007-12-09 20:30:23:778 1212 13c8 Setup Evaluating applicability of setup > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" > 2007-12-09 20:30:31:564 1212 13c8 Handler FATAL: UH: 0x80073712: > EvaluateApplicability failed in CCbs::EvaluateApplicability > 2007-12-09 20:30:31:565 1212 13c8 Setup WARNING: CBS EvaluateApplicability > returned error, error = 0x80073712 > 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: Applicability evaluation for > setup package > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, > error = 0x80073712 > 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: SelfUpdate check failed, err > = 0x80073712 > 2007-12-09 20:30:31:648 1212 13c8 Agent * WARNING: Skipping scan, > self-update check returned 0x80073712 > 2007-12-09 20:30:31:720 1212 13c8 Agent * WARNING: Exit code = 0x80073712 > 2007-12-09 20:30:31:720 1212 13c8 Agent ********* > 2007-12-09 20:30:31:720 1212 13c8 Agent ** END ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-12-09 20:30:31:720 1212 13c8 Agent ************* > 2007-12-09 20:30:31:720 1212 13c8 Agent WARNING: WU client failed Searching > for update with error 0x80073712 > 2007-12-09 20:30:31:721 1212 db4 AU >>## RESUMED ## AU: Search for updates > [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Search callback failed, > result = 0x80073712 > 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Failed to find updates with > error code 80073712 > 2007-12-09 20:30:31:721 1212 db4 AU ######### > 2007-12-09 20:30:31:721 1212 db4 AU ## END ## AU: Search for updates > [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > 2007-12-09 20:30:31:721 1212 db4 AU ############# > 2007-12-09 20:30:31:721 1212 db4 AU Need to show Unable to Detect notification > 2007-12-09 20:30:31:722 1212 db4 AU AU setting next detection timeout to > 2007-12-10 00:30:31 > 2007-12-09 20:30:31:770 1212 db4 AU Setting AU scheduled install time to > 2007-12-10 02:00:00 > 2007-12-09 20:30:36:689 1212 13c8 Report REPORT EVENT: > {1ECC555E-1A13-4724-BDD8-9228EA0C7389} 2007-12-09 > 20:30:31:612+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80073712 SelfUpdate Failure Software > Synchronization Windows Update Client failed to detect with error 0x80073712. > > > "Engel" wrote: > > >>Hi DS, >> >> >>The "Windows Features" dialog box is empty in Windows Vista, or you receive >>an error message that includes the following code when you try to use Windows >>Update: "0x80073712" >> >>Try this >> >><http://support.microsoft.com/kb/931712> >>- -- -- >> No joy? >> Next step - free Windows Update support incident request: >>https://support.microsoft.com/oas/de...spx?gprid=6527 >>Please report back so it may assist others who have the same problem as you. >>-- >> >> >>"DS" wrote: >> >> >>>I tried that but it didnt work for me. >>> >>>When i try to download and install Windows Update Agent, it tells me that it >>>is already installed. >>> >>>When i delete the three registers in HKLM/COMPONENTS and reboot I got some >>>other error during searching for updates : 80073712 >>> >>>"Engel" wrote: >>> >>> >>>>http://www.microsoft.com/communities...p=1&sloc=en-us >>>> >>>>"DS" wrote: >>>> >>>> >>>>>Anybody have some hint how to solve this? >>>>>Thanks >>>>> >>>>>Here is the log: >>>>>... >>> |
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DS
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Hi, MowGreen
I tried System File Checker, but when i run sfc /scannow i got this message after few second (i have not EN version of Windows, so i ll try to translate): "Starting system check. This may take a while. There is a waiting reparation of system which need new system start to be finished. Restart the system and run sfc again." So i restarted, run it again and got same message. I did it three times always with same result. I dont think this is the way how sfc works. In cbs.log there are no lines maked with [SR] cbs.log and cbs.persist.log are quite big (52MB) so i ll paste few lines before and after error lines. First three blocks are from that day WU stop worked. Last two are from today. 2007-10-13 03:12:59, Info CSI 00000017 Performing 1 operations; 1 are not lock/unlock and follow: Install (5): flags: 0 tlc: [fc2cb899faf103d89ea48f93a95b7dab, Version = 6.0.6000.16525, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:154{77}]"Package_1_for_KB933729~31bf3856ad364e35~x86~~6.0. 1.1.933729-1_RTM_neutral_GDR" ncdata: [l:2{1}]"2") thumbprint: (null) 2007-10-13 03:13:02, Info CSI 00000018 Creating NT transaction (seq 3), objectname [6]"(null)" 2007-10-13 03:13:02, Info CSI 00000019 Created NT transaction (seq 3) result 0x00000000, handle @0x430 2007-10-13 03:13:05, Error CSI 0000001a (F) STATUS_CANNOT_DELETE #16690# from Windows::Rtl::SystemImplementation: irectFileSyst emProvider::SysSetInformationFile(flags= 0, h = 448 ("\Device\HarddiskVolume2\Windows\System32\rpcrt4. dll"), iosb = @0x11bf338, buff = @0x11bf36f, bufflen = 1, ic = 13 (0x0000000d), disp = Invalid) 2007-10-13 03:13:05, Error CSI 0000001b@2007/10/13:01:13:05.06 (F) d:\vistartm\base\wcp\sil\merged\ntu\ntsystem.cpp(1 831): Error STATUS_CANNOT_DELETE originated in function Windows::Rtl::SystemImplementation: irectFileSyst emProvider::SysSetInformationFile expression: (null)[gle=0x80004005] 2007-10-13 03:13:26, Error CSI 0000001c (F) STATUS_CANNOT_DELETE #16685# from Windows::Rtl::SystemImplementation::CDirectory: e leteExistingFile(...)2007-10-13 03:13:26, Error CSI 0000001d (F) STATUS_CANNOT_DELETE #16684# from Windows::Rtl::SystemImplementation::CDirectory_IRt lDirectoryTearoff: eleteExistingFile(flags= (MissingFileIsOk|MarkDeletePending|OpenForBackup|D eleteIfReadOnly), oa = @0x11bf44c->SIL_OBJECT_ATTRIBUTES {s:20; on:"rpcrt4.dll"; a OBJ_CASE_INSENSITIVE)}, disp = (null))2007-10-13 03:13:29, Info CBS Exec: Failed to commit CSI transaction due to file in use or Component reboot required, package changes need to be pended. 2007-10-13 03:13:29, Info CSI 0000001e Performing 1 operations; 1 are not lock/unlock and follow: Install (5): flags: 0 tlc: [fc2cb899faf103d89ea48f93a95b7dab, Version = 6.0.6000.16525, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:154{77}]"Package_1_for_KB933729~31bf3856ad364e35~x86~~6.0. 1.1.933729-1_RTM_neutral_GDR" ncdata: [l:2{1}]"2") thumbprint: (null) .... .... .... .... .... 2007-10-13 03:18:23, Info CBS Plan: Package: Package_2_for_KB941651~31bf3856ad364e35~x86~~6.0.1 .0, Update: 941651-6_RTM_neutral_LDR, current: Resolved, pending: Default, start: Resolved, intended: Staged, targeted: Staged, limit: Installed, selected: Default 2007-10-13 03:18:23, Info CSI 000000a0@2007/10/13:01:18:23.796 CSI Transaction @0x1c3b8b8 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [76]"TI1.29887798:3995677792:2/Package_for_KB941651~31bf3856ad364e35~x86~~6.0.1.0 " 2007-10-13 03:18:25, Info CSI 000000a1 Creating NT transaction (seq 13), objectname [6]"(null)" 2007-10-13 03:18:25, Info CSI 000000a2 Created NT transaction (seq 13) result 0x00000000, handle @0x25ac 2007-10-13 03:20:53, Info CSI 00000001@2007/10/13:01:20:52.930 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x71e9f745 @0x721fd1e6 @0x721de83c @0xc1203b @0xc11ec3 @0xc11939) 2007-10-13 03:20:53, Info CSI 00000002@2007/10/13:01:20:53.102 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x71e9f745 @0x7222acc4 @0x72212c5c @0xc1203b @0xc11ec3 @0xc11939) 2007-10-13 03:20:53, Info CBS Loaded Servicing Stack v6.0.6000.16386 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_non e_07289f4cca5f6990\cbscore.dll 2007-10-13 03:20:53, Info CSI 00000003@2007/10/13:01:20:53.117 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x71e9f745 @0x72601a0d @0x72601794 @0xc13357 @0xc129ba @0xc11939) 2007-10-13 03:20:53, Info CBS Startup: Begin processing, registering for winlogon notification. 2007-10-13 03:20:53, Info CBS Startup: Initializing driver operations queue. 2007-10-13 03:20:53, Info CBS Startup: Initializing advanced operation queue. 2007-10-13 03:20:53, Info CSI 00000004 CSI Store 3215664 (0x00311130) initialized 2007-10-13 03:20:53, Info CBS Startup: Processing advanced operation queue, startupPhase: 0 2007-10-13 03:20:53, Info CSI 00000005 IAdvancedInstallerAwareStore_ResolvePendingTransac tions (call 1) (flags = 00000003, progress = NULL, phase = 0, pdwDisposition = disp 2007-10-13 03:20:53, Info CSI 00000006 Mismatched pending xml and registry identifiers In registry [l:64{32}]"60ba42f4360dc8015a01000070101011" In pending.xml [ml:32,l32]"c0fe6aeb360dc801580100007010d81c" 2007-10-13 03:20:53, Error CSI 00000007@2007/10/13:01:20:53.804 (F) d:\vistartm\base\wcp\componentstore\com\transactio n.cpp(2647): Error c015001a [Error,Facility=FACILITY_SXS_ERROR_CODE,Code=26 (0x001a)] originated in function ComStoreImpl::VerifyPendingXmlSequenceIdAgainstSto reKey expression: (null) [gle=0x80004005] 2007-10-13 03:22:02, Error CSI 00000008 (F) HRESULT_FROM_WIN32(14098) #55# from Windows::COM::CComponentStore_IAdvancedInstallerAw areStore::ResolvePendingTransactions(dwFlags = (RollbackOnFailure|0x00000002), Progress = NULL, Phase = 0, Disposition = (unknown enumerant 0)[3]" | "0) 2007-10-13 03:22:02, Info CSI 00000009 Mismatched pending xml and registry identifiers In registry [l:64{32}]"60ba42f4360dc8015a01000070101011" In pending.xml [ml:32,l32]"c0fe6aeb360dc801580100007010d81c" 2007-10-13 03:22:02, Error CSI 0000000a@2007/10/13:01:22:02.709 (F) d:\vistartm\base\wcp\componentstore\com\transactio n.cpp(2647): Error c015001a [Error,Facility=FACILITY_SXS_ERROR_CODE,Code=26 (0x001a)] originated in function ComStoreImpl::VerifyPendingXmlSequenceIdAgainstSto reKey expression: (null) [gle=0x80004005] 2007-10-13 03:23:05, Error CSI 0000000b (F) HRESULT_FROM_WIN32(14098) #88# from Windows::ServicingAPI::CCSIStore_ICSIStore::EnumPe ndingTransactions(dwFlags = 0, riid = {43b8b5de-a793-46b8-8636-5500b910f265}), ppEnum = enum) 2007-10-13 03:23:05, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. hr: 0x80073712 .... .... .... .... .... 2007-10-13 03:25:27, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB939159~31bf3856ad364e35~x86~~6.0.1 .0, applicable state: 7 2007-10-13 03:25:27, Info CSI 0000000c@2007/10/13:01:25:27.646 CSI Transaction @0x14af408 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.29887799:4021731535:1/" 2007-10-13 03:25:27, Info CSI 0000000d Pending transaction content must be resolved, cannot begin another transaction yet 2007-10-13 03:25:27, Error CSI 0000000e (F) E_UNEXPECTED #161# from Windows::COM::CComponentStore::InternalTransact(.. .) 2007-10-13 03:25:27, Error CSI 0000000f@2007/10/13:01:25:27.677 (F) d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL) [gle=0x80004005] 2007-10-13 03:25:43, Error CSI 00000010 (F) E_UNEXPECTED #159# from Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL 2007-10-13 03:25:43, Error CSI 00000011 (F) E_UNEXPECTED #158# from Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta) 2007-10-13 03:25:43, Info CSI 00000012@2007/10/13:01:25:43.012 CSI Transaction @0x14af408 destroyed 2007-10-13 03:25:43, Info CBS Session: 29887799:4021731535 finalized. Reboot required: no .... .... .... .... .... And here is the log from today: 2007-12-09 21:03:44, Info CBS Appl: Evaluating package applicability for package Package_1_for_KB933729~31bf3856ad364e35~x86~~6.0.1 .1, applicable state: 7 2007-12-09 21:03:44, Info CSI 00000014@2007/12/9:20:03:44.213 CSI Transaction @0x2076780 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.29899422:2582515815:1/" 2007-12-09 21:03:44, Info CSI 00000015 Mismatched pending xml and registry identifiers In registry [l:0]"" In pending.xml [ml:32,l32]"c0fe6aeb360dc801580100007010d81c" 2007-12-09 21:03:44, Error CSI 00000016@2007/12/9:20:03:44.431 (F) d:\vistartm\base\wcp\componentstore\com\transactio n.cpp(2647): Error c015001a [Error,Facility=FACILITY_SXS_ERROR_CODE,Code=26 (0x001a)] originated in function ComStoreImpl::VerifyPendingXmlSequenceIdAgainstSto reKey expression: (null) [gle=0x80004005] 2007-12-09 21:03:50, Error CSI 00000017 (F) HRESULT_FROM_WIN32(14098) #314# from Windows::COM::CComponentStore::InternalTransact(.. .) 2007-12-09 21:03:50, Error CSI 00000018 (F) HRESULT_FROM_WIN32(14098) #312# from Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL 2007-12-09 21:03:50, Error CSI 00000019 (F) HRESULT_FROM_WIN32(14098) #311# from Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta) .... .... .... .... .... 2007-12-10 10:36:13, Info CBS Session: 29899536:438469344 initialized. 2007-12-10 10:36:15, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386, Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1, DistributionComp: 1, RevisionComp: 1, Exist: 1 2007-12-10 10:36:15, Info CBS Appl: detectParent (exact match): package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386, parent state: 7 2007-12-10 10:36:15, Info CBS Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381, disposition state from detectParent: 7 2007-12-10 10:36:15, Info CBS Appl: Evaluating package applicability for package WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381, applicable state: 7 2007-12-10 10:36:15, Info CSI 00000029@2007/12/10:09:36:15.805 CSI Transaction @0x2076780 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [25]"TI5.29899536:438469344:1/" 2007-12-10 10:36:18, Info CSI 0000002a Pending transaction content must be resolved, cannot begin another transaction yet 2007-12-10 10:36:18, Error CSI 0000002b (F) E_UNEXPECTED #557# from Windows::COM::CComponentStore::InternalTransact(.. .) 2007-12-10 10:36:18, Error CSI 0000002c@2007/12/10:09:36:18.753 (F) d:\vistartm\base\wcp\componentstore\com\store.cpp( 3458): Error E_UNEXPECTED originated in function Windows::COM::CComponentStore::InternalTransact expression: ((HRESULT)0x8000FFFFL) [gle=0x80004005] 2007-12-10 10:36:41, Error CSI 0000002d (F) E_UNEXPECTED #555# from Windows::ServicingAPI::CCSITransaction::ICSITransa ction_Analyze(Flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL 2007-12-10 10:36:41, Error CSI 0000002e (F) E_UNEXPECTED #554# from Windows::ServicingAPI::CCSITransaction_ICSITransac tion::Analyze(flags = 0, riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta) 2007-12-10 10:36:41, Info CSI 0000002f@2007/12/10:09:36:41.670 CSI Transaction @0x2076780 destroyed 2007-12-10 10:36:41, Info CBS Session: 29899536:438469344 finalized. Reboot required: yes "MowGreen [MVP]" wrote: > 800F0826 CBS_E_PENDING_VICTIM > This is because another update within the same install transaction > failed to install > > In plain English ... an update that is contained within the update > package failed to install. Well, duh, no kidding. What's with the > 'Pending_Victim' reference ? > > 80073712 ERROR_SXS_COMPONENT_STORE_CORRUPT > CSI does not support multple concurrent writes by design > > OK, now we've at least have a log to check out. CSI is related to > Component Based Servicing. If you dare, open the CBS.log located in > %windir%\logs\CBS\cbs.log > I haven't seen that many logs of this type but the ones I have seen can > grow sizeably when there are repeated update installation failures. > One, to 15 MBs in 2 days. [ easy to say, hard to type <w> ] > > As in Win XP, there appears to be corrupted data in the %windir%\SxS > subfolders that is preventing the update from installing. > > Perhaps running the System File Checker might alleviate this issue ? : > http://support.microsoft.com/kb/929833 > > >> In history of actualizations, there are three failed actualizations: > >> KB939653, KB941202, KB933729 all with the error code 800F0826 > > Since all 3 updates are Security updates, you can obtain no charge support > from a 'local Microsoft subsidiary ': > > > International customers can receive support from their local Microsoft subsidiaries. > > There is no charge for support that is associated with security updates. For more > > information about how to contact Microsoft for support issues, visit the International > > Support Web site. > > http://go.microsoft.com/fwlink/?LinkId=21155 > > Tell 'em Mow sent ya <w> > > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > > DS wrote: > > > Hi Engel, > > > > I tried this fix, but when i run the commantd, it writes "No such key in > > registry". This command probably deletes the three registrers with garbage > > located in HKLM/COMPONENTS. But i deleted them already manualy. > > > > Updates dont work since 13.10.2007 i looked at installed programs and the > > only one installed 13.10.2007 is MSXML 4.0 SP2(KB941833) as you can see here: > > http://img239.imageshack.us/img239/3...board03ov6.jpg > > No more updates after that date in list. I dont know if this update can make > > some conflicts... > > > > In history of actualizations, there are three failed actualizations: > > KB939653, KB941202, KB933729 all with the error code 800F0826 > > Image: http://img404.imageshack.us/img404/5...board02si6.jpg > > > > > > WindowsUpdate.log: > > > > 2007-12-09 19:26:52:968 3864 c3c Misc = Process: > > c:\a262cfcf96c0f5754f6b99\wusetup.exe > > 2007-12-09 19:26:52:968 3864 c3c Setup Windows Update Client standalone > > setup : resource dll path is c:\a262cfcf96c0f5754f6b99\cs\wusetup.exe.mui > > 2007-12-09 19:26:52:983 3864 c3c Setup Evaluating CBS package > > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Core-TopLevel.cab" > > 2007-12-09 19:26:53:311 3864 c3c Setup Package is not applicable > > 2007-12-09 19:26:53:311 3864 c3c Setup Evaluating CBS package > > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-ActiveX.cab" > > 2007-12-09 19:26:53:389 3864 c3c Setup Package is not applicable > > 2007-12-09 19:26:53:389 3864 c3c Setup Evaluating CBS package > > "c:\a262cfcf96c0f5754f6b99\WUClient-SelfUpdate-Aux-TopLevel.cab" > > 2007-12-09 19:26:53:576 3864 c3c Setup Package is not applicable > > 2007-12-09 19:26:53:576 3864 c3c Setup No packages to install > > 2007-12-09 19:26:53:592 3864 c3c Setup Windows Update Client standalone > > setup : eula file path is c:\a262cfcf96c0f5754f6b99\cs\eula.rtf > > 2007-12-09 19:27:03:404 3864 c3c Setup wusetup has finished. Exit code is > > 0. Reboot is NOT needed > > 2007-12-09 20:30:22:359 1212 139c AU Triggering AU detection through > > DetectNow API > > 2007-12-09 20:30:22:360 1212 139c AU Triggering Online detection (interactive) > > 2007-12-09 20:30:22:362 1212 14e4 AU ############# > > 2007-12-09 20:30:22:371 1212 14e4 AU ## START ## AU: Search for updates > > 2007-12-09 20:30:22:371 1212 14e4 AU ######### > > 2007-12-09 20:30:22:394 1212 14e4 AU <<## SUBMITTED ## AU: Search for > > updates [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > > 2007-12-09 20:30:22:403 1212 13c8 Agent ************* > > 2007-12-09 20:30:22:403 1212 13c8 Agent ** START ** Agent: Finding updates > > [CallerId = AutomaticUpdates] > > 2007-12-09 20:30:22:403 1212 13c8 Agent ********* > > 2007-12-09 20:30:22:403 1212 13c8 Agent * Online = Yes; Ignore download > > priority = No > > 2007-12-09 20:30:22:403 1212 13c8 Agent * Criteria = "IsInstalled=0 and > > DeploymentAction='Installation' or IsPresent=1 and > > DeploymentAction='Uninstallation' or IsInstalled=1 and > > DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and > > DeploymentAction='Uninstallation' and RebootRequired=1" > > 2007-12-09 20:30:22:403 1212 13c8 Agent * ServiceID = > > {9482F4B4-E343-43B6-B170-9A65BC822C77} > > 2007-12-09 20:30:22:403 1212 13c8 Setup Checking for agent SelfUpdate > > 2007-12-09 20:30:22:404 1212 13c8 Setup Client version: Core: 7.0.6000.381 > > Aux: 7.0.6000.381 > > 2007-12-09 20:30:22:544 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > > 2007-12-09 20:30:22:641 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:018 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > > 2007-12-09 20:30:23:025 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:037 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > > 2007-12-09 20:30:23:057 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:553 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab: > > 2007-12-09 20:30:23:560 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:603 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > > 2007-12-09 20:30:23:633 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:673 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab: > > 2007-12-09 20:30:23:680 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:721 1212 13c8 Setup Determining whether a new setup > > handler needs to be downloaded > > 2007-12-09 20:30:23:753 1212 13c8 Misc Validating signature for > > C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe: > > 2007-12-09 20:30:23:777 1212 13c8 Misc Microsoft signed: Yes > > 2007-12-09 20:30:23:777 1212 13c8 Setup SelfUpdate handler update NOT > > required: Current version: 7.0.6000.381, required version: 7.0.6000.381 > > 2007-12-09 20:30:23:778 1212 13c8 Setup Evaluating applicability of setup > > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" > > 2007-12-09 20:30:31:564 1212 13c8 Handler FATAL: UH: 0x80073712: > > EvaluateApplicability failed in CCbs::EvaluateApplicability > > 2007-12-09 20:30:31:565 1212 13c8 Setup WARNING: CBS EvaluateApplicability > > returned error, error = 0x80073712 > > 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: Applicability evaluation for > > setup package > > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed, > > error = 0x80073712 > > 2007-12-09 20:30:31:565 1212 13c8 Setup FATAL: SelfUpdate check failed, err > > = 0x80073712 > > 2007-12-09 20:30:31:648 1212 13c8 Agent * WARNING: Skipping scan, > > self-update check returned 0x80073712 > > 2007-12-09 20:30:31:720 1212 13c8 Agent * WARNING: Exit code = 0x80073712 > > 2007-12-09 20:30:31:720 1212 13c8 Agent ********* > > 2007-12-09 20:30:31:720 1212 13c8 Agent ** END ** Agent: Finding updates > > [CallerId = AutomaticUpdates] > > 2007-12-09 20:30:31:720 1212 13c8 Agent ************* > > 2007-12-09 20:30:31:720 1212 13c8 Agent WARNING: WU client failed Searching > > for update with error 0x80073712 > > 2007-12-09 20:30:31:721 1212 db4 AU >>## RESUMED ## AU: Search for updates > > [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > > 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Search callback failed, > > result = 0x80073712 > > 2007-12-09 20:30:31:721 1212 db4 AU # WARNING: Failed to find updates with > > error code 80073712 > > 2007-12-09 20:30:31:721 1212 db4 AU ######### > > 2007-12-09 20:30:31:721 1212 db4 AU ## END ## AU: Search for updates > > [CallId = {EF019D7D-DF80-419A-9D48-FF0042A6C2E2}] > > 2007-12-09 20:30:31:721 1212 db4 AU ############# > > 2007-12-09 20:30:31:721 1212 db4 AU Need to show Unable to Detect notification > > 2007-12-09 20:30:31:722 1212 db4 AU AU setting next detection timeout to > > 2007-12-10 00:30:31 > > 2007-12-09 20:30:31:770 1212 db4 AU Setting AU scheduled install time to > > 2007-12-10 02:00:00 > > 2007-12-09 20:30:36:689 1212 13c8 Report REPORT EVENT: > > {1ECC555E-1A13-4724-BDD8-9228EA0C7389} 2007-12-09 > > 20:30:31:612+0100 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 80073712 SelfUpdate Failure Software > > Synchronization Windows Update Client failed to detect with error 0x80073712. > > > > > > "Engel" wrote: > > > > > >>Hi DS, > >> > >> > >>The "Windows Features" dialog box is empty in Windows Vista, or you receive > >>an error message that includes the following code when you try to use Windows > >>Update: "0x80073712" > >> > >>Try this > >> > >><http://support.microsoft.com/kb/931712> > >>- -- -- > >> No joy? > >> Next step - free Windows Update support incident request: > >>https://support.microsoft.com/oas/de...spx?gprid=6527 > >>Please report back so it may assist others who have the same problem as you. > >>-- > >> > >> > >>"DS" wrote: > >> > >> > >>>I tried that but it didnt work for me. > >>> > >>>When i try to download and install Windows Update Agent, it tells me that it > >>>is already installed. > >>> > >>>When i delete the three registers in HKLM/COMPONENTS and reboot I got some > >>>other error during searching for updates : 80073712 > >>> > >>>"Engel" wrote: > >>> > >>> > >>>>http://www.microsoft.com/communities...p=1&sloc=en-us > >>>> > >>>>"DS" wrote: > >>>> > >>>> > >>>>>Anybody have some hint how to solve this? > >>>>>Thanks > >>>>> > >>>>>Here is the log: > >>>>>... > >>> > |
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