Error 80040154 - still having problems

Getting an 80040154 error code. Have re-registered the Msxml3.dll file and
reinstalled the XML parser. Twice. Still getting the same error code.

Live Messenger 2009 14.0.8064.206
Windows XP, fully patched.

Any suggestions gratefully received - as I'm tearing my hair out.

Greetings David,

The error code means that it's trying to reference something that isn't there/registered, the
XML library (v3 and v6) is just one of the possible (but common) products this could be
happening.

That said, does this appear when you start the application or when you try to sign in?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"David Steven" <David > wrote in message
news:1CA0D3DE-53E1-4C1C-88CF-...
> Getting an 80040154 error code. Have re-registered the Msxml3.dll file and
> reinstalled the XML parser. Twice. Still getting the same error code.
>
> Live Messenger 2009 14.0.8064.206
> Windows XP, fully patched.
>
> Any suggestions gratefully received - as I'm tearing my hair out.

I get a "we can't sign you into Live Messenger" dialogue box - "service is
temporarily unavailable."

Hi David,

Gotcha. I've put together a little application which will re-register all registerable COM
objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
your particular problem.

Before you get started, I'd suggest you create a System Restore point, just to be safe. In
XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
System Restore.

You can then download the tool here:
http://messenger.jonathankay.com/dow...gister-0.5.zip

Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
required for it to run, but since you have an up-to-date installation, you should already
have it. If not, you can install it from the following link rather quickly:
http://microsoft.com/downloads/detai...D-AAB15C5E04F5

After it's done registering, restart Messenger if it's running, and try signing in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"David Steven" <> wrote in message
news:E813D89F-7991-48A1-996D-...
> I get a "we can't sign you into Live Messenger" dialogue box - "service is
> temporarily unavailable."

"Jonathan Kay [MVP]" wrote:

> Hi David,
>
> Gotcha. I've put together a little application which will re-register all registerable COM
> objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
> your particular problem.
>
> Before you get started, I'd suggest you create a System Restore point, just to be safe. In
> XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
> System Restore.
>
> You can then download the tool here:
> http://messenger.jonathankay.com/dow...gister-0.5.zip
>
> Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
> required for it to run, but since you have an up-to-date installation, you should already
> have it. If not, you can install it from the following link rather quickly:
> http://microsoft.com/downloads/detai...D-AAB15C5E04F5
>
> After it's done registering, restart Messenger if it's running, and try signing in again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "David Steven" <> wrote in message
> news:E813D89F-7991-48A1-996D-...
> > I get a "we can't sign you into Live Messenger" dialogue box - "service is
> > temporarily unavailable."
>
>
>

Jonathan - thanks for all the support that you provide the community here.

I've followed several of your instructions on how to resolve the "We can't
sign you in Windows Live Messenger" problem, but none have worked. I've even
downloaded your re-registry tool, and even tried to force install Messenger
2009, but to no avail.

This problem began after I was forced to update my Live Messenger. The
installer was unsuccessful at downloading the newer version, and I wasn't
able to uninstall Messenger, I used "Perfect Uninstaller" and uninstalled
everything associated with Windows Live. I then re-downloaded Windows Live,
including Messenger. Now, I can't log into Messenger on my desktop, but can
do on my Blackberry Windows Messenger (so my username and password are
correct).

I'm the only employee in our office that can't IM, and it's affecting my
productivity. What do you suggest that I do?


"Jonathan Kay [MVP]" wrote:

> Hi David,
>
> Gotcha. I've put together a little application which will re-register all registerable COM
> objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
> your particular problem.
>
> Before you get started, I'd suggest you create a System Restore point, just to be safe. In
> XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
> System Restore.
>
> You can then download the tool here:
> http://messenger.jonathankay.com/dow...gister-0.5.zip
>
> Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
> required for it to run, but since you have an up-to-date installation, you should already
> have it. If not, you can install it from the following link rather quickly:
> http://microsoft.com/downloads/detai...D-AAB15C5E04F5
>
> After it's done registering, restart Messenger if it's running, and try signing in again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "David Steven" <> wrote in message
> news:E813D89F-7991-48A1-996D-...
> > I get a "we can't sign you into Live Messenger" dialogue box - "service is
> > temporarily unavailable."
>
>
>

Hi Jonathan.

I've the same problem as eveyone else with not being able to sign in and
have posted here...

http://www.microsoft.com/communities...4-74196a710fe2

Please can you kindly help out. I've just tried your re-reg app, but no dice.

Thanks in advance, really want to get this working.

Ash

"Jonathan Kay [MVP]" wrote:

> Hi David,
>
> Gotcha. I've put together a little application which will re-register all registerable COM
> objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
> your particular problem.
>
> Before you get started, I'd suggest you create a System Restore point, just to be safe. In
> XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
> System Restore.
>
> You can then download the tool here:
> http://messenger.jonathankay.com/dow...gister-0.5.zip
>
> Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
> required for it to run, but since you have an up-to-date installation, you should already
> have it. If not, you can install it from the following link rather quickly:
> http://microsoft.com/downloads/detai...D-AAB15C5E04F5
>
> After it's done registering, restart Messenger if it's running, and try signing in again.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "David Steven" <> wrote in message
> news:E813D89F-7991-48A1-996D-...
> > I get a "we can't sign you into Live Messenger" dialogue box - "service is
> > temporarily unavailable."
>
>
>

Bump!! Please someone reply.

(

"Ashley Smith" wrote:

> Hi Jonathan.
>
> I've the same problem as eveyone else with not being able to sign in and
> have posted here...
>
> http://www.microsoft.com/communities...4-74196a710fe2
>
> Please can you kindly help out. I've just tried your re-reg app, but no dice.
>
> Thanks in advance, really want to get this working.
>
> Ash
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi David,
> >
> > Gotcha. I've put together a little application which will re-register all registerable COM
> > objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
> > your particular problem.
> >
> > Before you get started, I'd suggest you create a System Restore point, just to be safe. In
> > XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
> > System Restore.
> >
> > You can then download the tool here:
> > http://messenger.jonathankay.com/dow...gister-0.5.zip
> >
> > Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
> > required for it to run, but since you have an up-to-date installation, you should already
> > have it. If not, you can install it from the following link rather quickly:
> > http://microsoft.com/downloads/detai...D-AAB15C5E04F5
> >
> > After it's done registering, restart Messenger if it's running, and try signing in again.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> > "David Steven" <> wrote in message
> > news:E813D89F-7991-48A1-996D-...
> > > I get a "we can't sign you into Live Messenger" dialogue box - "service is
> > > temporarily unavailable."
> >
> >
> >

Jonathan,
I've been battling the same problems for days now. Did everything suggested
in this post - still no joy!
Any further suggestions?
Cheers,
Dariusz

"Dr. Mizani" wrote:

> Jonathan - thanks for all the support that you provide the community here.
>
> I've followed several of your instructions on how to resolve the "We can't
> sign you in Windows Live Messenger" problem, but none have worked. I've even
> downloaded your re-registry tool, and even tried to force install Messenger
> 2009, but to no avail.
>
> This problem began after I was forced to update my Live Messenger. The
> installer was unsuccessful at downloading the newer version, and I wasn't
> able to uninstall Messenger, I used "Perfect Uninstaller" and uninstalled
> everything associated with Windows Live. I then re-downloaded Windows Live,
> including Messenger. Now, I can't log into Messenger on my desktop, but can
> do on my Blackberry Windows Messenger (so my username and password are
> correct).
>
> I'm the only employee in our office that can't IM, and it's affecting my
> productivity. What do you suggest that I do?
>
>
> "Jonathan Kay [MVP]" wrote:
>
> > Hi David,
> >
> > Gotcha. I've put together a little application which will re-register all registerable COM
> > objects for Messenger. I've tested it a bit, but obviously I can't guarantee it will fix
> > your particular problem.
> >
> > Before you get started, I'd suggest you create a System Restore point, just to be safe. In
> > XP, you can do so by clicking Start, then All Programs, Accessories, System Tools and then
> > System Restore.
> >
> > You can then download the tool here:
> > http://messenger.jonathankay.com/dow...gister-0.5.zip
> >
> > Just open up the zip, run the executable and choose Execute. The .NET Framework 2.0 is
> > required for it to run, but since you have an up-to-date installation, you should already
> > have it. If not, you can install it from the following link rather quickly:
> > http://microsoft.com/downloads/detai...D-AAB15C5E04F5
> >
> > After it's done registering, restart Messenger if it's running, and try signing in again.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> > "David Steven" <> wrote in message
> > news:E813D89F-7991-48A1-996D-...
> > > I get a "we can't sign you into Live Messenger" dialogue box - "service is
> > > temporarily unavailable."
> >
> >
> >