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Error 80070002 updates KB936021 KB933579 KB937143

 
 
Tjaka
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Posts: n/a

 
      08-18-2007
I tried installing 8 updates this morning, and 3 failed with the error code:

80070002

so I followed the following steps:
To stop the Windows Update service
You must be logged on as an administrator to perform these steps.

1. Open Administrative Tools by clicking the Start button , clicking Control
Panel, clicking System and Maintenance, and then clicking Administrative
Tools.

2. Double-click Services. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.

3. Right-click the Windows Update service, and then click Stop.

To delete temporary update files
1. Open Computer by clicking the Start button , and then clicking Computer.

2. Double-click the local hard disk where Windows is installed, typically
drive C.

3. Double-click the Windows folder, and then double-click the
SoftwareDistribution folder.

4. Double-click the DataStore folder to open it, and then delete all files
and folders in the folder. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.

5. Click the Back button. In the SoftwareDistribution folder, double-click
the Download folder to open it, and then delete all files in the folder. If
you are prompted for an administrator password or confirmation, type the
password or provide confirmation.

To restart the Windows Update service
You must be logged on as an administrator to perform these steps.

1. Open Administrative Tools by clicking the Start button , clicking Control
Panel, clicking System and Maintenance, and then clicking Administrative
Tools.

2. Double-click Services. If you are prompted for an administrator password
or confirmation, type the password or provide confirmation.

3. Right-click the Windows Update service, and then click Start.

But it still fails. Any ideas folks? I've cleaned the registry, and rebooted
also. No luck.

The updates were:

KB936021
KB933579
KB937143

 
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tbird800@gmail.com
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      08-18-2007
My update KB937143 is failing in the same fashion. I've too tried the
suggestion of removing the contents of the DataStore folder, but it
does not work. The rest of the updates installed fine.

I am running Vista Business.

 
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ilesal
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      08-29-2007

Windows Vista (KB937143) (KB933579)(KB936021) (KB936782)
(KB933360) (KB939159)(KB938194)(KB938979)

and Definition Update for Windows Defender - KB915597 (Definition 1.21.2925.3)

none of these will install, all this does it delays the computer start up
and shut down times, I have looked everywhere for a solution.
 
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Steve
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      08-29-2007
Has anyone gotten this fixed "Windows cannot check for updates" 80070002?

"ilesal" wrote:

>
> Windows Vista (KB937143) (KB933579)(KB936021) (KB936782)
> (KB933360) (KB939159)(KB938194)(KB938979)
>
> and Definition Update for Windows Defender - KB915597 (Definition 1.21.2925.3)
>
> none of these will install, all this does it delays the computer start up
> and shut down times, I have looked everywhere for a solution.

 
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Ken
Guest
Posts: n/a

 
      09-11-2007
Tjaka wrote:
> I tried installing 8 updates this morning, and 3 failed with the error code:
>
> 80070002
>
> so I followed the following steps:
> To stop the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Stop.
>
> To delete temporary update files
> 1. Open Computer by clicking the Start button , and then clicking Computer.
>
> 2. Double-click the local hard disk where Windows is installed, typically
> drive C.
>
> 3. Double-click the Windows folder, and then double-click the
> SoftwareDistribution folder.
>
> 4. Double-click the DataStore folder to open it, and then delete all files
> and folders in the folder. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 5. Click the Back button. In the SoftwareDistribution folder, double-click
> the Download folder to open it, and then delete all files in the folder. If
> you are prompted for an administrator password or confirmation, type the
> password or provide confirmation.
>
> To restart the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Start.
>
> But it still fails. Any ideas folks? I've cleaned the registry, and rebooted
> also. No luck.
>
> The updates were:
>
> KB936021
> KB933579
> KB937143
>

any new information on this yet?
 
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Ken
Guest
Posts: n/a

 
      09-11-2007
Tjaka wrote:
> I tried installing 8 updates this morning, and 3 failed with the error code:
>
> 80070002
>
> so I followed the following steps:
> To stop the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Stop.
>
> To delete temporary update files
> 1. Open Computer by clicking the Start button , and then clicking Computer.
>
> 2. Double-click the local hard disk where Windows is installed, typically
> drive C.
>
> 3. Double-click the Windows folder, and then double-click the
> SoftwareDistribution folder.
>
> 4. Double-click the DataStore folder to open it, and then delete all files
> and folders in the folder. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 5. Click the Back button. In the SoftwareDistribution folder, double-click
> the Download folder to open it, and then delete all files in the folder. If
> you are prompted for an administrator password or confirmation, type the
> password or provide confirmation.
>
> To restart the Windows Update service
> You must be logged on as an administrator to perform these steps.
>
> 1. Open Administrative Tools by clicking the Start button , clicking Control
> Panel, clicking System and Maintenance, and then clicking Administrative
> Tools.
>
> 2. Double-click Services. If you are prompted for an administrator password
> or confirmation, type the password or provide confirmation.
>
> 3. Right-click the Windows Update service, and then click Start.
>
> But it still fails. Any ideas folks? I've cleaned the registry, and rebooted
> also. No luck.
>
> The updates were:
>
> KB936021
> KB933579
> KB937143
>

any new information on this yet?
 
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Steve
Guest
Posts: n/a

 
      09-11-2007
I have done that some time ago. apparently I am missing the
"SoftwareDistribution" folder in %windir%. Am waiting a reply from Windows
Update Support for a fix.

"Ken" wrote:

> Tjaka wrote:
> > I tried installing 8 updates this morning, and 3 failed with the error code:
> >
> > 80070002
> >
> > so I followed the following steps:
> > To stop the Windows Update service
> > You must be logged on as an administrator to perform these steps.
> >
> > 1. Open Administrative Tools by clicking the Start button , clicking Control
> > Panel, clicking System and Maintenance, and then clicking Administrative
> > Tools.
> >
> > 2. Double-click Services. If you are prompted for an administrator password
> > or confirmation, type the password or provide confirmation.
> >
> > 3. Right-click the Windows Update service, and then click Stop.
> >
> > To delete temporary update files
> > 1. Open Computer by clicking the Start button , and then clicking Computer.
> >
> > 2. Double-click the local hard disk where Windows is installed, typically
> > drive C.
> >
> > 3. Double-click the Windows folder, and then double-click the
> > SoftwareDistribution folder.
> >
> > 4. Double-click the DataStore folder to open it, and then delete all files
> > and folders in the folder. If you are prompted for an administrator password
> > or confirmation, type the password or provide confirmation.
> >
> > 5. Click the Back button. In the SoftwareDistribution folder, double-click
> > the Download folder to open it, and then delete all files in the folder. If
> > you are prompted for an administrator password or confirmation, type the
> > password or provide confirmation.
> >
> > To restart the Windows Update service
> > You must be logged on as an administrator to perform these steps.
> >
> > 1. Open Administrative Tools by clicking the Start button , clicking Control
> > Panel, clicking System and Maintenance, and then clicking Administrative
> > Tools.
> >
> > 2. Double-click Services. If you are prompted for an administrator password
> > or confirmation, type the password or provide confirmation.
> >
> > 3. Right-click the Windows Update service, and then click Start.
> >
> > But it still fails. Any ideas folks? I've cleaned the registry, and rebooted
> > also. No luck.
> >
> > The updates were:
> >
> > KB936021
> > KB933579
> > KB937143
> >

> any new information on this yet?
>

 
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