Error 80070005 Installing Media Player 11

I keep receiving the error 80070005 when I try to install the downloaded
Media Player 11 to my XP computer. I had v. 9 but needed to upgrade to run a
new version of some software. I ran a Windows update before trying the
download and installation.

Any ideas?

Look at the bottom of c:\windows\updspapi.log . That should tell you what
registry key modification resulted in "Access is denied". You would need
then to give access to that registry key... or at least rename it for the
duration of WMP's install. Look for "Error 5" in the updspapi.log.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Cindy" <> wrote in message
news:75369E99-179D-4A9A-8D71-...
>I keep receiving the error 80070005 when I try to install the downloaded
> Media Player 11 to my XP computer. I had v. 9 but needed to upgrade to run
> a
> new version of some software. I ran a Windows update before trying the
> download and installation.
>
> Any ideas?