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error 80070005 on update in vista ultimate

 
 
frustrated_aussie
Guest
Posts: n/a

 
      10-18-2008
Hi,

keep getting 80070005 error on windows update in vista ultimate which from
other posts i believe is some sort of permission error. Update doesn't have
permission to update so can't update itself or the computer?

have tried various fixes found in other posts inc trying to reinstall
Windows Update Client from the cmd line with wuauserv and firewall etc
turned off
which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
error"

tried resetting the security settings back to the
defaults as per How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222

but still no luck.

What else can i try to get update working again?
 
Reply With Quote
 
 
 
 
Engel
Guest
Posts: n/a

 
      10-18-2008
"WindowsUpdateAgent Installer encountered unrecoverabel error"

How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from
Microsoft ProductSupport Services at 1-866-PCSAFETY. There is no-charge for
support calls that areassociated with security updates or using Automatic
Updates. When you call, clearly statethat your problem is. Note any error
codes etc.

In other countries, see http://support.microsoft.com/security
localized contact information.

For more information about how to contact Microsoft for support issues,
visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx

Free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Please post back any response that you get that actually works to assist
others who have the same problem.

Good luck
-=-




"frustrated_aussie" wrote:

> Hi,
>
> keep getting 80070005 error on windows update in vista ultimate which from
> other posts i believe is some sort of permission error. Update doesn't have
> permission to update so can't update itself or the computer?
>
> have tried various fixes found in other posts inc trying to reinstall
> Windows Update Client from the cmd line with wuauserv and firewall etc
> turned off
> which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> error"
>
> tried resetting the security settings back to the
> defaults as per How to reset security settings back to the defaults
> http://support.microsoft.com/kb/313222
>
> but still no luck.
>
> What else can i try to get update working again?

 
Reply With Quote
 
MowGreen [MVP]
Guest
Posts: n/a

 
      10-18-2008
If you stop the Windows Update service [wuauserv] then the update will
not install, as one can see in the error message
> "WindowsUpdateAgent Installer encountered unrecoverabel <sic>
> error"


If resetting the security settings did not resolve the Perm issue than
look to the installed security software as being the cause.
[antivirus/anti-malware/cookie or popup blocker/or, any security
software that monitors the registry keys for changes]

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


frustrated_aussie wrote:

> Hi,
>
> keep getting 80070005 error on windows update in vista ultimate which from
> other posts i believe is some sort of permission error. Update doesn't have
> permission to update so can't update itself or the computer?
>
> have tried various fixes found in other posts inc trying to reinstall
> Windows Update Client from the cmd line with wuauserv and firewall etc
> turned off
> which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> error"
>
> tried resetting the security settings back to the
> defaults as per How to reset security settings back to the defaults
> http://support.microsoft.com/kb/313222
>
> but still no luck.
>
> What else can i try to get update working again?

 
Reply With Quote
 
PA Bear [MS MVP]
Guest
Posts: n/a

 
      10-18-2008
Always state your full Windows version (e.g., Vista SP1) when posting to
this newsgroup, please.

Is this a sudden, new problem or an ongoing one?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

frustrated_aussie wrote:
> keep getting 80070005 error on windows update in vista ultimate which from
> other posts i believe is some sort of permission error. Update doesn't
> have
> permission to update so can't update itself or the computer?
>
> have tried various fixes found in other posts inc trying to reinstall
> Windows Update Client from the cmd line with wuauserv and firewall etc
> turned off
> which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> error"
>
> tried resetting the security settings back to the
> defaults as per How to reset security settings back to the defaults
> http://support.microsoft.com/kb/313222
>
> but still no luck.
>
> What else can i try to get update working again?


 
Reply With Quote
 
frustrated_aussie
Guest
Posts: n/a

 
      10-19-2008
os: windows vista ultimate sp1 32bit
raised a incident report yesterday as per your and engel suggestions.
Will advise the outcome once i hear back

to MowGreen ... tried with and without wuauserv turned off and same error.
running mcafee and turned everthing off i could but there doesn't seem to be
a way to actually quit/exit mcafee once it's installed.

thanks



"PA Bear [MS MVP]" wrote:

> Always state your full Windows version (e.g., Vista SP1) when posting to
> this newsgroup, please.
>
> Is this a sudden, new problem or an ongoing one?
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> frustrated_aussie wrote:
> > keep getting 80070005 error on windows update in vista ultimate which from
> > other posts i believe is some sort of permission error. Update doesn't
> > have
> > permission to update so can't update itself or the computer?
> >
> > have tried various fixes found in other posts inc trying to reinstall
> > Windows Update Client from the cmd line with wuauserv and firewall etc
> > turned off
> > which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> > error"
> >
> > tried resetting the security settings back to the
> > defaults as per How to reset security settings back to the defaults
> > http://support.microsoft.com/kb/313222
> >
> > but still no luck.
> >
> > What else can i try to get update working again?

>
>

 
Reply With Quote
 
frustrated_aussie
Guest
Posts: n/a

 
      10-20-2008
ALL FIXED!

this is the response I got from the incident report which worked for me...
(didn't update to sp1 as already had)............


Thank you for contacting Microsoft Online Assisted Support. My name is
Affendi and I will be assisting you with your case involving Windows Update.

As I understand it, you unable to perform update and receiving error code
80070005 with permission do not allow updating at your system. If there has
been any misunderstanding, please let me know.

I understand the inconvenience you have experienced. Please be assured that
I will do my best to help you.

Please use the instruction below to perform reset the permission at your
system.

Step 1.Reset the permission
=========================
1. Please download the subinacl.msi file from the following link and save
the installation patch on the Desktop:

http://www.microsoft.com/downloads/d...inityDownloads

2. Please go to the Desktop and double click the downloaded file.

3. Please select the C:\Windows\System32 folder as the Destination Folder
during the installation. Later we will use this tool to reset the permission
settings on the current machine.

Note: If UAC (User Account Control) window is prompted for permission to
continue, please click "Continue".

4. Click "Start". In the Start Search bar, type: "notepad" (without quotes)
and press Enter.

5. Copy the following commands and then paste them into the opened Notepad
window:

@echo off

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=system=f

@Echo =========================
@Echo Finished.
@Echo =========================
@pause

6. After pasting the above commands, please close the Notepad window. Choose
Save when you are prompted to save the file. Type "reset.bat" as the file
name and choose Desktop from the left panel as the save location.

7. Refer to the Desktop and right click the reset.bat file, then choose "Run
as administrator."

8. You will see a DOS-like window processing.

NOTE: It may take several minutes. When it is finished, you will be prompted
with the message: "Finished, press any key to continue".

After that, please restart the computer and check if Event log service is
running.

Step 2.Check Windows Event log service
===================
1. Click the "Start" Button, in the "Start Search" bar, type: "services.msc"
(without quotes) and press Enter. If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.

2. Double click the service "Windows Event log".

3. Click on the "General" tab; make sure the "Startup Type" is "Automatic"
or "Manual". Then please click the "Start" button under "Service Status" to
start the service.

You can also temporarily stop these services, restart the computer, and then
start these services again. If any service is missing or cannot be stopped or
restarted, please let me know.

After that, please manually install Windows Vista Service Pack 1 and check
the results.


Step 1: Download Vista SP1 Standalone Installer
=================================
1. Please download Vista SP1 from the link below according to your System
Type:

Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)
http://download.microsoft.com/downlo...-X86-wave0.exe

Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)
http://download.microsoft.com/downlo...-X64-wave0.exe

2. Please save it on the Desktop.

Due to the stand along pack size, it may take a long time to finish
downloading.

After successfully downloading Vista SP1 Standalone Installer, please refer
to Step 2.

Step 2: Install Vista SP1 in Clean Boot
===========================
1. Click the Start Button type "msconfig" (without quotation marks) in the
Start Search box, and then press Enter.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and
click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".

Then, restart the computer. When the "System Configuration Utility" window
appears, please check the "Don't show this message or launch the System
Configuration Utility when Windows starts" box and click OK.

4. Double click the downloaded SP1 pack to install.

How to return from the Clean Boot state
------------------------------------------
1. Click the Start Button type "msconfig" (without quotation marks) in the
Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC)
window.
2. On the "General" tab, click "Normal Startup - load all device drivers and
services".
3. Click OK. Click Restart when you are prompted to restart your computer.
Please try the steps above and let me know the results.




"frustrated_aussie" wrote:

> Hi,
>
> keep getting 80070005 error on windows update in vista ultimate which from
> other posts i believe is some sort of permission error. Update doesn't have
> permission to update so can't update itself or the computer?
>
> have tried various fixes found in other posts inc trying to reinstall
> Windows Update Client from the cmd line with wuauserv and firewall etc
> turned off
> which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> error"
>
> tried resetting the security settings back to the
> defaults as per How to reset security settings back to the defaults
> http://support.microsoft.com/kb/313222
>
> but still no luck.
>
> What else can i try to get update working again?

 
Reply With Quote
 
MowGreen [MVP]
Guest
Posts: n/a

 
      10-20-2008
McAfee is/was the cause of this issue. It changed the Permissions.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


frustrated_aussie wrote:

> ALL FIXED!
>
> this is the response I got from the incident report which worked for me...
> (didn't update to sp1 as already had)............
>
>
> Thank you for contacting Microsoft Online Assisted Support. My name is
> Affendi and I will be assisting you with your case involving Windows Update.
>
> As I understand it, you unable to perform update and receiving error code
> 80070005 with permission do not allow updating at your system. If there has
> been any misunderstanding, please let me know.
>
> I understand the inconvenience you have experienced. Please be assured that
> I will do my best to help you.
>
> Please use the instruction below to perform reset the permission at your
> system.
>
> Step 1.Reset the permission
> =========================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch on the Desktop:
>
> http://www.microsoft.com/downloads/d...inityDownloads
>
> 2. Please go to the Desktop and double click the downloaded file.
>
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
>
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click "Continue".
>
> 4. Click "Start". In the Start Search bar, type: "notepad" (without quotes)
> and press Enter.
>
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
>
> @echo off
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> subinacl /subdirectories %windir%\*.* /grant=administrators=f
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
> subinacl /subdirectories %windir%\*.* /grant=system=f
>
> @Echo =========================
> @Echo Finished.
> @Echo =========================
> @pause
>
> 6. After pasting the above commands, please close the Notepad window. Choose
> Save when you are prompted to save the file. Type "reset.bat" as the file
> name and choose Desktop from the left panel as the save location.
>
> 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> as administrator."
>
> 8. You will see a DOS-like window processing.
>
> NOTE: It may take several minutes. When it is finished, you will be prompted
> with the message: "Finished, press any key to continue".
>
> After that, please restart the computer and check if Event log service is
> running.
>
> Step 2.Check Windows Event log service
> ===================
> 1. Click the "Start" Button, in the "Start Search" bar, type: "services.msc"
> (without quotes) and press Enter. If you are prompted for an administrator
> password or confirmation, type the password or provide confirmation.
>
> 2. Double click the service "Windows Event log".
>
> 3. Click on the "General" tab; make sure the "Startup Type" is "Automatic"
> or "Manual". Then please click the "Start" button under "Service Status" to
> start the service.
>
> You can also temporarily stop these services, restart the computer, and then
> start these services again. If any service is missing or cannot be stopped or
> restarted, please let me know.
>
> After that, please manually install Windows Vista Service Pack 1 and check
> the results.
>
>
> Step 1: Download Vista SP1 Standalone Installer
> =================================
> 1. Please download Vista SP1 from the link below according to your System
> Type:
>
> Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)
> http://download.microsoft.com/downlo...-X86-wave0.exe
>
> Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)
> http://download.microsoft.com/downlo...-X64-wave0.exe
>
> 2. Please save it on the Desktop.
>
> Due to the stand along pack size, it may take a long time to finish
> downloading.
>
> After successfully downloading Vista SP1 Standalone Installer, please refer
> to Step 2.
>
> Step 2: Install Vista SP1 in Clean Boot
> ===========================
> 1. Click the Start Button type "msconfig" (without quotation marks) in the
> Start Search box, and then press Enter.
> 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and
> click "Disable All" (if it is not gray).
> 3. Click the "Startup" tab, click "Disable All" and click "OK".
>
> Then, restart the computer. When the "System Configuration Utility" window
> appears, please check the "Don't show this message or launch the System
> Configuration Utility when Windows starts" box and click OK.
>
> 4. Double click the downloaded SP1 pack to install.
>
> How to return from the Clean Boot state
> ------------------------------------------
> 1. Click the Start Button type "msconfig" (without quotation marks) in the
> Start Search box, and then press Enter.
> Note: If prompted, please click Continue on the User Account Control (UAC)
> window.
> 2. On the "General" tab, click "Normal Startup - load all device drivers and
> services".
> 3. Click OK. Click Restart when you are prompted to restart your computer.
> Please try the steps above and let me know the results.
>
>
>
>
> "frustrated_aussie" wrote:
>
>
>>Hi,
>>
>>keep getting 80070005 error on windows update in vista ultimate which from
>>other posts i believe is some sort of permission error. Update doesn't have
>>permission to update so can't update itself or the computer?
>>
>>have tried various fixes found in other posts inc trying to reinstall
>>Windows Update Client from the cmd line with wuauserv and firewall etc
>>turned off
>>which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
>>error"
>>
>>tried resetting the security settings back to the
>>defaults as per How to reset security settings back to the defaults
>>http://support.microsoft.com/kb/313222
>>
>>but still no luck.
>>
>>What else can i try to get update working again?

 
Reply With Quote
 
Engel
Guest
Posts: n/a

 
      10-21-2008
Hi ,

Thanks for the feedback "frustrated_aussie", glad you able to resolve the
issue, it may also assist someone else with a similar problem.

That's always a nice gesture when we get back a post indicating if the
suggestions were helpful or not.
-=-

It helps if you mark your initial question as answered--that will enable
others searching for an answer to find a correct one more quickly.

Was this post helpful to you?
-=-


Good luck
-=-

"frustrated_aussie" wrote:

> ALL FIXED!
>
> this is the response I got from the incident report which worked for me...
> (didn't update to sp1 as already had)............
>
>
> Thank you for contacting Microsoft Online Assisted Support. My name is
> Affendi and I will be assisting you with your case involving Windows Update.
>
> As I understand it, you unable to perform update and receiving error code
> 80070005 with permission do not allow updating at your system. If there has
> been any misunderstanding, please let me know.
>
> I understand the inconvenience you have experienced. Please be assured that
> I will do my best to help you.
>
> Please use the instruction below to perform reset the permission at your
> system.
>
> Step 1.Reset the permission
> =========================
> 1. Please download the subinacl.msi file from the following link and save
> the installation patch on the Desktop:
>
> http://www.microsoft.com/downloads/d...inityDownloads
>
> 2. Please go to the Desktop and double click the downloaded file.
>
> 3. Please select the C:\Windows\System32 folder as the Destination Folder
> during the installation. Later we will use this tool to reset the permission
> settings on the current machine.
>
> Note: If UAC (User Account Control) window is prompted for permission to
> continue, please click "Continue".
>
> 4. Click "Start". In the Start Search bar, type: "notepad" (without quotes)
> and press Enter.
>
> 5. Copy the following commands and then paste them into the opened Notepad
> window:
>
> @echo off
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> subinacl /subdirectories %windir%\*.* /grant=administrators=f
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
> subinacl /subdirectories %windir%\*.* /grant=system=f
>
> @Echo =========================
> @Echo Finished.
> @Echo =========================
> @pause
>
> 6. After pasting the above commands, please close the Notepad window. Choose
> Save when you are prompted to save the file. Type "reset.bat" as the file
> name and choose Desktop from the left panel as the save location.
>
> 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> as administrator."
>
> 8. You will see a DOS-like window processing.
>
> NOTE: It may take several minutes. When it is finished, you will be prompted
> with the message: "Finished, press any key to continue".
>
> After that, please restart the computer and check if Event log service is
> running.
>
> Step 2.Check Windows Event log service
> ===================
> 1. Click the "Start" Button, in the "Start Search" bar, type: "services.msc"
> (without quotes) and press Enter. If you are prompted for an administrator
> password or confirmation, type the password or provide confirmation.
>
> 2. Double click the service "Windows Event log".
>
> 3. Click on the "General" tab; make sure the "Startup Type" is "Automatic"
> or "Manual". Then please click the "Start" button under "Service Status" to
> start the service.
>
> You can also temporarily stop these services, restart the computer, and then
> start these services again. If any service is missing or cannot be stopped or
> restarted, please let me know.
>
> After that, please manually install Windows Vista Service Pack 1 and check
> the results.
>
>
> Step 1: Download Vista SP1 Standalone Installer
> =================================
> 1. Please download Vista SP1 from the link below according to your System
> Type:
>
> Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)
> http://download.microsoft.com/downlo...-X86-wave0.exe
>
> Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)
> http://download.microsoft.com/downlo...-X64-wave0.exe
>
> 2. Please save it on the Desktop.
>
> Due to the stand along pack size, it may take a long time to finish
> downloading.
>
> After successfully downloading Vista SP1 Standalone Installer, please refer
> to Step 2.
>
> Step 2: Install Vista SP1 in Clean Boot
> ===========================
> 1. Click the Start Button type "msconfig" (without quotation marks) in the
> Start Search box, and then press Enter.
> 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and
> click "Disable All" (if it is not gray).
> 3. Click the "Startup" tab, click "Disable All" and click "OK".
>
> Then, restart the computer. When the "System Configuration Utility" window
> appears, please check the "Don't show this message or launch the System
> Configuration Utility when Windows starts" box and click OK.
>
> 4. Double click the downloaded SP1 pack to install.
>
> How to return from the Clean Boot state
> ------------------------------------------
> 1. Click the Start Button type "msconfig" (without quotation marks) in the
> Start Search box, and then press Enter.
> Note: If prompted, please click Continue on the User Account Control (UAC)
> window.
> 2. On the "General" tab, click "Normal Startup - load all device drivers and
> services".
> 3. Click OK. Click Restart when you are prompted to restart your computer.
> Please try the steps above and let me know the results.
>
>
>
>
> "frustrated_aussie" wrote:
>
> > Hi,
> >
> > keep getting 80070005 error on windows update in vista ultimate which from
> > other posts i believe is some sort of permission error. Update doesn't have
> > permission to update so can't update itself or the computer?
> >
> > have tried various fixes found in other posts inc trying to reinstall
> > Windows Update Client from the cmd line with wuauserv and firewall etc
> > turned off
> > which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> > error"
> >
> > tried resetting the security settings back to the
> > defaults as per How to reset security settings back to the defaults
> > http://support.microsoft.com/kb/313222
> >
> > but still no luck.
> >
> > What else can i try to get update working again?

 
Reply With Quote
 
Egbert
Guest
Posts: n/a

 
      10-31-2008
Hello,

it was great to find that article.

I was searching for a while to fix that problem. It helped me.

thanks

Egbert


"Engel" wrote:

> Hi ,
>
> Thanks for the feedback "frustrated_aussie", glad you able to resolve the
> issue, it may also assist someone else with a similar problem.
>
> That's always a nice gesture when we get back a post indicating if the
> suggestions were helpful or not.
> -=-
>
> It helps if you mark your initial question as answered--that will enable
> others searching for an answer to find a correct one more quickly.
>
> Was this post helpful to you?
> -=-
>
>
> Good luck
> -=-
>
> "frustrated_aussie" wrote:
>
> > ALL FIXED!
> >
> > this is the response I got from the incident report which worked for me...
> > (didn't update to sp1 as already had)............
> >
> >
> > Thank you for contacting Microsoft Online Assisted Support. My name is
> > Affendi and I will be assisting you with your case involving Windows Update.
> >
> > As I understand it, you unable to perform update and receiving error code
> > 80070005 with permission do not allow updating at your system. If there has
> > been any misunderstanding, please let me know.
> >
> > I understand the inconvenience you have experienced. Please be assured that
> > I will do my best to help you.
> >
> > Please use the instruction below to perform reset the permission at your
> > system.
> >
> > Step 1.Reset the permission
> > =========================
> > 1. Please download the subinacl.msi file from the following link and save
> > the installation patch on the Desktop:
> >
> > http://www.microsoft.com/downloads/d...inityDownloads
> >
> > 2. Please go to the Desktop and double click the downloaded file.
> >
> > 3. Please select the C:\Windows\System32 folder as the Destination Folder
> > during the installation. Later we will use this tool to reset the permission
> > settings on the current machine.
> >
> > Note: If UAC (User Account Control) window is prompted for permission to
> > continue, please click "Continue".
> >
> > 4. Click "Start". In the Start Search bar, type: "notepad" (without quotes)
> > and press Enter.
> >
> > 5. Copy the following commands and then paste them into the opened Notepad
> > window:
> >
> > @echo off
> >
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> > subinacl /subdirectories %SystemDrive% /grant=administrators=f
> > subinacl /subdirectories %windir%\*.* /grant=administrators=f
> >
> > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> > subinacl /subdirectories %SystemDrive% /grant=system=f
> > subinacl /subdirectories %windir%\*.* /grant=system=f
> >
> > @Echo =========================
> > @Echo Finished.
> > @Echo =========================
> > @pause
> >
> > 6. After pasting the above commands, please close the Notepad window. Choose
> > Save when you are prompted to save the file. Type "reset.bat" as the file
> > name and choose Desktop from the left panel as the save location.
> >
> > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> > as administrator."
> >
> > 8. You will see a DOS-like window processing.
> >
> > NOTE: It may take several minutes. When it is finished, you will be prompted
> > with the message: "Finished, press any key to continue".
> >
> > After that, please restart the computer and check if Event log service is
> > running.
> >
> > Step 2.Check Windows Event log service
> > ===================
> > 1. Click the "Start" Button, in the "Start Search" bar, type: "services.msc"
> > (without quotes) and press Enter. If you are prompted for an administrator
> > password or confirmation, type the password or provide confirmation.
> >
> > 2. Double click the service "Windows Event log".
> >
> > 3. Click on the "General" tab; make sure the "Startup Type" is "Automatic"
> > or "Manual". Then please click the "Start" button under "Service Status" to
> > start the service.
> >
> > You can also temporarily stop these services, restart the computer, and then
> > start these services again. If any service is missing or cannot be stopped or
> > restarted, please let me know.
> >
> > After that, please manually install Windows Vista Service Pack 1 and check
> > the results.
> >
> >
> > Step 1: Download Vista SP1 Standalone Installer
> > =================================
> > 1. Please download Vista SP1 from the link below according to your System
> > Type:
> >
> > Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)
> > http://download.microsoft.com/downlo...-X86-wave0.exe
> >
> > Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)
> > http://download.microsoft.com/downlo...-X64-wave0.exe
> >
> > 2. Please save it on the Desktop.
> >
> > Due to the stand along pack size, it may take a long time to finish
> > downloading.
> >
> > After successfully downloading Vista SP1 Standalone Installer, please refer
> > to Step 2.
> >
> > Step 2: Install Vista SP1 in Clean Boot
> > ===========================
> > 1. Click the Start Button type "msconfig" (without quotation marks) in the
> > Start Search box, and then press Enter.
> > 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and
> > click "Disable All" (if it is not gray).
> > 3. Click the "Startup" tab, click "Disable All" and click "OK".
> >
> > Then, restart the computer. When the "System Configuration Utility" window
> > appears, please check the "Don't show this message or launch the System
> > Configuration Utility when Windows starts" box and click OK.
> >
> > 4. Double click the downloaded SP1 pack to install.
> >
> > How to return from the Clean Boot state
> > ------------------------------------------
> > 1. Click the Start Button type "msconfig" (without quotation marks) in the
> > Start Search box, and then press Enter.
> > Note: If prompted, please click Continue on the User Account Control (UAC)
> > window.
> > 2. On the "General" tab, click "Normal Startup - load all device drivers and
> > services".
> > 3. Click OK. Click Restart when you are prompted to restart your computer.
> > Please try the steps above and let me know the results.
> >
> >
> >
> >
> > "frustrated_aussie" wrote:
> >
> > > Hi,
> > >
> > > keep getting 80070005 error on windows update in vista ultimate which from
> > > other posts i believe is some sort of permission error. Update doesn't have
> > > permission to update so can't update itself or the computer?
> > >
> > > have tried various fixes found in other posts inc trying to reinstall
> > > Windows Update Client from the cmd line with wuauserv and firewall etc
> > > turned off
> > > which fails with "WindowsUpdateAgent Installer encountered unrecoverabel
> > > error"
> > >
> > > tried resetting the security settings back to the
> > > defaults as per How to reset security settings back to the defaults
> > > http://support.microsoft.com/kb/313222
> > >
> > > but still no luck.
> > >
> > > What else can i try to get update working again?

 
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Kar
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Posts: n/a

 
      11-24-2008

Hi,
I tried what you said and it worked!!! But a couple of days later the same
problem happened again....Should I repeat the same procedure????
Thanks for the help!!
 
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