Pradeep Palkonda wrote:
:: Hi
::
:: I get the 80070426 - Windows Update Error, it was working last 2
:: yrs and now i get this error. I have windows vista home edition.
::
:: I read your articles and i saw that you guys can help if I post the
:: diagnostic report, so i did the same and pasted the report below.
:: please let me know how to resolve this issue
::
:: thanks
:: Pradeep
::
:: Diagnostic Report (1.9.0006.1):
:: -----------------------------------------
:: WGA Data-->
:: Validation Status: Genuine
:: Validation Code: 0
:: Online Validation Code: 0x80070426
:: Cached Validation Code: N/A, hr = 0x80070426
:: Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
:: Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
:: Windows Product ID: 89578-OEM-7332157-00204
:: Windows Product ID Type: 2
:: Windows License Type: OEM SLP
:: Windows OS version: 6.0.6001.2.00010300.1.0.003
:: ID: {AB4A8E74-8303-46E9-83A8-285874E30E4C}(1)
:: Is Admin: Yes
:: TestCab: 0x0
:: WGA Version: Registered, 1.9.9.1
:: Signed By: Microsoft
:: Product Name: Windows Vista (TM) Home Premium
:: Architecture: 0x00000000
:: Build lab: 6001.vistasp1_gdr.090302-1506
:: TTS Error:
:: Validation Diagnostic:
:: Resolution Status: N/A
::
:: WgaER Data-->
:: ThreatID(s): N/A, hr = 0x80070002
:: Version: 6.0.6002.16398
::
:: WGA Notifications Data-->
:: Cached Result: N/A, hr = 0x80070002
:: File Exists: No
:: Version: N/A, hr = 0x80070002
:: WgaTray.exe Signed By: N/A, hr = 0x80070002
:: WgaLogon.dll Signed By: N/A, hr = 0x80070002
::
:: OGA Notifications Data-->
:: Cached Result: N/A, hr = 0x80070002
:: Version: N/A, hr = 0x80070002
:: WGATray.exe Signed By: N/A, hr = 0x80070002
:: OGAAddin.dll Signed By: N/A, hr = 0x80070002
::
:: OGA Data-->
:: Office Status: 100 Genuine
:: Microsoft Office Professional Edition 2003 - 100 Genuine
:: OGA Version: Registered, 1.7.111.0
:: Signed By: Microsoft
:: Office Diagnostics:
::
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
::
:: Browser Data-->
:: Proxy settings: N/A
:: User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
:: Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
:: Download signed ActiveX controls: Prompt
:: Download unsigned ActiveX controls: Disabled
:: Run ActiveX controls and plug-ins: Allowed
:: Initialize and script ActiveX controls not marked as safe: Disabled
:: Allow scripting of Internet Explorer Webbrowser control: Disabled
:: Active scripting: Allowed
:: Script ActiveX controls marked as safe for scripting: Allowed
::
:: File Scan Data-->
::
:: Other data-->
:: Office Details:
::
<GenuineResults><MachineData><UGUID>{AB4A8E74-8303-46E9-83A8-285874E30E4C}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2484295873-2954897348-2744794585</SID><SYSTEM><Manufacturer>Dell
:: Inc.</Manufacturer><Model>MM061
:: </Model></SYSTEM><BIOS><Manufacturer>Dell
:: Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion major="2"
::
minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>3B303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
:: Standard
::
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL
:: </OEMID><OEMTableID>M07
::
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
::
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
:: Office Professional Edition
::
2003</Name><Ver>11</Ver><Val>D10F5408A4FD00</Val><Hash>YCp3oKSGxWGj5J7WhvaffEW3LzY=</Hash><Pid>73931-640-5509531-57673</Pid><PidType>14</PidType></Product></Products><Applications><App
:: Id="15" Version="11" Result="100"/><App Id="16" Version="11"
:: Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19"
:: Version="11" Result="100"/><App Id="1A" Version="11"
:: Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44"
:: Version="11"
:: Result="100"/></Applications></Office></Software></GenuineResults>
::
:: Spsys.log Content: 0x80070002
::
:: Licensing Data-->
:: Software Licensing service is not running.
::
:: HWID Data-->
:: HWID Hash Current:
::
OAAAAAEABQABAAEAAQABAAAAAwABAAEAJJQiLVS4WFBy8jZ2jN DqTsZZOIvy9IwUcFFQ+KxW9Eg=
::
:: OEM Activation 1.0 Data-->
:: N/A
::
:: OEM Activation 2.0 Data-->
:: BIOS valid for OA 2.0: yes
:: Windows marker version: 0x20000
:: OEMID and OEMTableID Consistent: yes
:: BIOS Information:
:: ACPI Table Name OEMID Value OEMTableID Value
:: APIC DELL M07
:: FACP DELL M07
:: HPET DELL M07
:: BOOT DELL M07
:: MCFG DELL M07
:: SLIC DELL M07
:: SSDT PmRef CpuPm
Did you check this bit out:
Licensing Data-->
Software Licensing service is not running.
http://www.blackviper.com/WinVista/S..._Licensing.htm
--
TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.