Error 80070490 Can't run repair

Per instructions on this forum I got KB958044 and ran Setup etc.
At the point that I am offered Update or complete install, Update is grayed
out, note that upgrade is not available, and that I need to get an upgrade
version that is newer than what I have installed! I do have a new serial
number that I got from Microsoft, I think because I activated too many times
after some really nasty computer problems a while ago.
Any help to this catch-22 appreciated!
Ron

Ron Carr wrote:
:: Per instructions on this forum I got KB958044 and ran Setup etc.
:: At the point that I am offered Update or complete install, Update is
:: grayed out, note that upgrade is not available, and that I need to
:: get an upgrade version that is newer than what I have installed! I
:: do have a new serial number that I got from Microsoft, I think
:: because I activated too many times after some really nasty computer
:: problems a while ago.
:: Any help to this catch-22 appreciated!
:: Ron


Are you referring to Vista?

If so, have you installed SP1?

If in the affirmative, did you uninstall SP1 before doing the instructions
in KB958044?

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

I have tried to retrieve JMicron JMB38X Flash Media Controller. The system
response OK but I cannot find it under Programs anymore. Solutions anyone?

Yes to SP1 and No to un-install!
Never occurredto me.
Will give that a shot when I have more time.
Many thanks.
Ron

"TaurArian" wrote:

> Ron Carr wrote:
> :: Per instructions on this forum I got KB958044 and ran Setup etc.
> :: At the point that I am offered Update or complete install, Update is
> :: grayed out, note that upgrade is not available, and that I need to
> :: get an upgrade version that is newer than what I have installed! I
> :: do have a new serial number that I got from Microsoft, I think
> :: because I activated too many times after some really nasty computer
> :: problems a while ago.
> :: Any help to this catch-22 appreciated!
> :: Ron
>
>
> Are you referring to Vista?
>
> If so, have you installed SP1?
>
> If in the affirmative, did you uninstall SP1 before doing the instructions
> in KB958044?
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Disclaimer: The information has been posted "as is" with no warranties
> or guarantees and doesn't give any rights. Computer Maintenance:
> Acronis / Diskeeper / Paragon / Raxco
>
>
>
>

Guess what: Update / Show Updates says there are no updates installed on this
computer! This is really getting nasty...
Ron

"TaurArian" wrote:

> Ron Carr wrote:
> :: Per instructions on this forum I got KB958044 and ran Setup etc.
> :: At the point that I am offered Update or complete install, Update is
> :: grayed out, note that upgrade is not available, and that I need to
> :: get an upgrade version that is newer than what I have installed! I
> :: do have a new serial number that I got from Microsoft, I think
> :: because I activated too many times after some really nasty computer
> :: problems a while ago.
> :: Any help to this catch-22 appreciated!
> :: Ron
>
>
> Are you referring to Vista?
>
> If so, have you installed SP1?
>
> If in the affirmative, did you uninstall SP1 before doing the instructions
> in KB958044?
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Disclaimer: The information has been posted "as is" with no warranties
> or guarantees and doesn't give any rights. Computer Maintenance:
> Acronis / Diskeeper / Paragon / Raxco
>
>
>
>

Ron, what led you to this juncture, please (e.g., Automatic Updates not
working & couldn't run Windows Update manually)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Ron Carr wrote:
> Yes to SP1 and No to un-install!
> Never occurredto me.
> Will give that a shot when I have more time.
> Many thanks.
>
> "TaurArian" wrote:
>> Are you referring to Vista?
>>
>> If so, have you installed SP1?
>>
>> If in the affirmative, did you uninstall SP1 before doing the
>> instructions
>> in KB958044?
>
>> Ron Carr wrote:
>>>> Per instructions on this forum I got KB958044 and ran Setup etc.
>>>> At the point that I am offered Update or complete install, Update is
>>>> grayed out, note that upgrade is not available, and that I need to
>>>> get an upgrade version that is newer than what I have installed! I
>>>> do have a new serial number that I got from Microsoft, I think
>>>> because I activated too many times after some really nasty computer
>>>> problems a while ago.
>>>> Any help to this catch-22 appreciated!

That is correct: auto updates failed with 80070490 and cannot run them
manually.

"PA Bear [MS MVP]" wrote:

> Ron, what led you to this juncture, please (e.g., Automatic Updates not
> working & couldn't run Windows Update manually)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Ron Carr wrote:
> > Yes to SP1 and No to un-install!
> > Never occurredto me.
> > Will give that a shot when I have more time.
> > Many thanks.
> >
> > "TaurArian" wrote:
> >> Are you referring to Vista?
> >>
> >> If so, have you installed SP1?
> >>
> >> If in the affirmative, did you uninstall SP1 before doing the
> >> instructions
> >> in KB958044?
> >
> >> Ron Carr wrote:
> >>>> Per instructions on this forum I got KB958044 and ran Setup etc.
> >>>> At the point that I am offered Update or complete install, Update is
> >>>> grayed out, note that upgrade is not available, and that I need to
> >>>> get an upgrade version that is newer than what I have installed! I
> >>>> do have a new serial number that I got from Microsoft, I think
> >>>> because I activated too many times after some really nasty computer
> >>>> problems a while ago.
> >>>> Any help to this catch-22 appreciated!
>
>

You may be seeing the affects of a hijackware infection (cf.
http://aumha.net/viewtopic.php?f=48&t=37919).

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~PA Bear

Ron Carr wrote:
> That is correct: auto updates failed with 80070490 and cannot run them
> manually.
>
> "PA Bear [MS MVP]" wrote:
>> Ron, what led you to this juncture, please (e.g., Automatic Updates not
>> working & couldn't run Windows Update manually)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Ron Carr wrote:
>>> Yes to SP1 and No to un-install!
>>> Never occurredto me.
>>> Will give that a shot when I have more time.
>>> Many thanks.
>>>
>>> "TaurArian" wrote:
>>>> Are you referring to Vista?
>>>>
>>>> If so, have you installed SP1?
>>>>
>>>> If in the affirmative, did you uninstall SP1 before doing the
>>>> instructions
>>>> in KB958044?
>>>
>>>> Ron Carr wrote:
>>>>>> Per instructions on this forum I got KB958044 and ran Setup etc.
>>>>>> At the point that I am offered Update or complete install, Update is
>>>>>> grayed out, note that upgrade is not available, and that I need to
>>>>>> get an upgrade version that is newer than what I have installed! I
>>>>>> do have a new serial number that I got from Microsoft, I think
>>>>>> because I activated too many times after some really nasty computer
>>>>>> problems a while ago.
>>>>>> Any help to this catch-22 appreciated!

Many thanks.
I will check all of these out.
Ron

"PA Bear [MS MVP]" wrote:

> You may be seeing the affects of a hijackware infection (cf.
> http://aumha.net/viewtopic.php?f=48&t=37919).
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~PA Bear
>
> Ron Carr wrote:
> > That is correct: auto updates failed with 80070490 and cannot run them
> > manually.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Ron, what led you to this juncture, please (e.g., Automatic Updates not
> >> working & couldn't run Windows Update manually)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Ron Carr wrote:
> >>> Yes to SP1 and No to un-install!
> >>> Never occurredto me.
> >>> Will give that a shot when I have more time.
> >>> Many thanks.
> >>>
> >>> "TaurArian" wrote:
> >>>> Are you referring to Vista?
> >>>>
> >>>> If so, have you installed SP1?
> >>>>
> >>>> If in the affirmative, did you uninstall SP1 before doing the
> >>>> instructions
> >>>> in KB958044?
> >>>
> >>>> Ron Carr wrote:
> >>>>>> Per instructions on this forum I got KB958044 and ran Setup etc.
> >>>>>> At the point that I am offered Update or complete install, Update is
> >>>>>> grayed out, note that upgrade is not available, and that I need to
> >>>>>> get an upgrade version that is newer than what I have installed! I
> >>>>>> do have a new serial number that I got from Microsoft, I think
> >>>>>> because I activated too many times after some really nasty computer
> >>>>>> problems a while ago.
> >>>>>> Any help to this catch-22 appreciated!
>
>

This is not looking good. Better check for viruses/malware as suggested by
PA Bear.
KJ

Ron Carr wrote:
:: Guess what: Update / Show Updates says there are no updates
:: installed on this computer! This is really getting nasty...
:: Ron
::
:: "TaurArian" wrote:
::
::: Ron Carr wrote:
::::: Per instructions on this forum I got KB958044 and ran Setup etc.
::::: At the point that I am offered Update or complete install, Update
::::: is grayed out, note that upgrade is not available, and that I
::::: need to get an upgrade version that is newer than what I have
::::: installed! I do have a new serial number that I got from
::::: Microsoft, I think because I activated too many times after some
::::: really nasty computer problems a while ago.
::::: Any help to this catch-22 appreciated!
::::: Ron
:::
:::
::: Are you referring to Vista?
:::
::: If so, have you installed SP1?
:::
::: If in the affirmative, did you uninstall SP1 before doing the
::: instructions in KB958044?
:::
::: --
:::