Hi,
I went to the windows update website and when i tried to download new
updates, there was an error: Error number: 0x80072EE2 half way through while
Checking for the latest updates for your computer... process
I have added all the recommanded urls in the trusted site. But, the problem
still persists.
I dont think its firewall that is causing the problem as i am able to
download the updates in other systems that are running on XP pro sp2 and
windows 2000 sp4 and another two new servers with windows server 2003 and the
port 443 and 80 are open.
I am unable to download new updates/patches from 2 servers that run on
windows 2003 SP1 standard edition and web edition respectively.
here is my windows log file
--------------------------------
2007-04-19 16:38:52 1340 c8 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-04-19 16:38:52 1340 c8 PT + Last proxy send request failed with hr =
0x80072EE2, HTTP status code = 0
2007-04-19 16:38:52 1340 c8 PT + Caller provided credentials = No
2007-04-19 16:38:52 1340 c8 PT + Impersonate flags = 0
2007-04-19 16:38:52 1340 c8 PT + Possible authorization schemes used =
2007-04-19 16:38:52 1340 c8 PT WARNING: GetCookie failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2007-04-19 16:38:52 1340 c8 PT WARNING: Sync of Updates: 0x80072ee2
2007-04-19 16:38:52 1340 c8 Agent * WARNING: Failed to synchronize, error
= 0x80072EE2
2007-04-19 16:38:53 1340 c8 Agent * WARNING: Exit code = 0x80072EE2
2007-04-19 16:38:53 1340 c8 Agent *********
2007-04-19 16:38:53 1340 c8 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-04-19 16:38:53 1340 c8 Agent *************
2007-04-19 16:38:53 1340 c8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2007-04-19 16:38:53 6600 1114 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-04-19 16:38:53 6600 1114 COMAPI - Updates found = 0
2007-04-19 16:38:53 6600 1114 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072EE2
2007-04-19 16:38:53 6600 1114 COMAPI ---------
2007-04-19 16:38:53 6600 1114 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2007-04-19 16:38:53 6600 1114 COMAPI -------------
2007-04-19 16:38:53 6600 1534 COMAPI WARNING: Operation failed due to
earlier error, hr=80072EE2
2007-04-19 16:38:53 6600 1534 COMAPI FATAL: Unable to complete asynchronous
search. (hr=80072EE2)
2007-04-19 16:38:57 1340 c8 Report REPORT EVENT:
{82B9D75D-190A-452F-A560-063409374FBE} 2007-04-19
16:38:52+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
2007-04-19 16:43:38 1340 760 Service *********
2007-04-19 16:43:38 1340 760 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2007-04-19 16:43:38 1340 760 Service *************
2007-04-19 16:44:23 1340 18f8 Misc =========== Logging initialized (build:
5.8.0.2607, tz: +0800) ===========
2007-04-19 16:44:23 1340 18f8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2007-04-19 16:44:23 1340 18f8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2007-04-19 16:44:23 1340 18f8 Service *************
2007-04-19 16:44:23 1340 18f8 Service ** START ** Service: Service startup
2007-04-19 16:44:23 1340 18f8 Service *********
2007-04-19 16:44:23 1340 18f8 Agent * WU client version 5.8.0.2607
2007-04-19 16:44:23 1340 18f8 Agent * SusClientId =
'ce39ed32-fd37-432c-b4ee-9de2ed25a059'
2007-04-19 16:44:23 1340 18f8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2007-04-19 16:44:23 1340 18f8 Agent * Access type: No proxy
2007-04-19 16:44:23 1340 18f8 Agent * Network state: Connected
2007-04-19 16:44:24 1340 1eb0 Agent *********** Agent: Initializing Windows
Update Agent ***********
2007-04-19 16:44:24 1340 1eb0 Agent *********** Agent: Initializing global
settings cache ***********
2007-04-19 16:44:24 1340 1eb0 Agent * WSUS server: <NULL>
2007-04-19 16:44:24 1340 1eb0 Agent * WSUS status server: <NULL>
2007-04-19 16:44:24 1340 1eb0 Agent * Target group: (Unassigned Computers)
2007-04-19 16:44:24 1340 1eb0 Agent * Windows Update access disabled: No
2007-04-19 16:44:24 1340 1eb0 DnldMgr Download manager restoring 0 downloads
2007-04-19 16:45:09 1340 18f8 AU ########### AU: Initializing Automatic
Updates ###########
2007-04-19 16:45:09 1340 18f8 AU # Approval type: Scheduled (Policy)
2007-04-19 16:45:09 1340 18f8 AU # Scheduled install day/time: Monday at
12:00
2007-04-19 16:45:09 1340 18f8 AU # Auto-install minor updates: Yes (User
preference)
2007-04-19 16:45:09 1340 18f8 AU # Will interact with non-admins
(Non-admins are elevated)
2007-04-19 16:46:10 400 19ec Misc =========== Logging initialized (build:
5.8.0.2607, tz: +0800) ===========
2007-04-19 16:46:10 400 19ec Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2007-04-19 16:46:10 400 19ec Misc = Module: C:\WINDOWS\system32\wuapi.dll
2007-04-19 16:46:10 400 19ec COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2007-04-19 16:46:10 400 19ec COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-04-19 16:46:10 400 19ec COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
2007-04-19 16:46:10 1340 1eb0 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 16:46:10 400 19ec COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2007-04-19 16:46:10 400 19ec COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2007-04-19 16:46:10 400 19ec COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-04-19 16:46:11 400 19ec Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0800) ===========
2007-04-19 16:46:11 400 19ec Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2007-04-19 16:46:11 400 19ec Misc = Module: C:\WINDOWS\system32\muweb.dll
2007-04-19 16:46:11 400 19ec Setup *********** Setup: Checking whether
self-update is required ***********
2007-04-19 16:46:11 400 19ec Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2007-04-19 16:46:11 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2607, required version
= 5.8.0.2469
2007-04-19 16:46:11 400 19ec Setup * IsUpdateRequired = No
2007-04-19 16:46:12 400 19ec Misc =========== Logging initialized (build:
5.8.0.2607, tz: +0800) ===========
2007-04-19 16:46:12 400 19ec Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2007-04-19 16:46:12 400 19ec Misc = Module: C:\WINDOWS\system32\wuweb.dll
2007-04-19 16:46:12 400 19ec Setup *********** Setup: Checking whether
self-update is required ***********
2007-04-19 16:46:12 400 19ec Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2607, required version =
5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2607, required version
= 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2607, required
version = 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2607, required version =
5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2607, required version
= 5.8.0.2469
2007-04-19 16:46:12 400 19ec Setup * IsUpdateRequired = No
2007-04-19 16:46:23 400 19ec COMAPI -------------
2007-04-19 16:46:23 400 19ec COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2007-04-19 16:46:23 400 19ec COMAPI ---------
2007-04-19 16:46:23 400 19ec COMAPI - Online = Yes; Ignore download
priority = No
2007-04-19 16:46:23 400 19ec COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2007-04-19 16:46:23 400 19ec COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 16:46:23 400 19ec COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-04-19 16:46:23 1340 c8 Agent *************
2007-04-19 16:46:23 1340 c8 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-04-19 16:46:23 1340 c8 Agent *********
2007-04-19 16:46:26 1340 c8 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-04-19 16:46:26 1340 c8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2007-04-19 16:47:27 1340 c8 Misc WARNING: Send failed with hr = 80072ee2.
2007-04-19 16:47:27 1340 c8 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-04-19 16:47:27 1340 c8 PT + Last proxy send request failed with hr =
0x80072EE2, HTTP status code = 0
2007-04-19 16:47:27 1340 c8 PT + Caller provided credentials = No
2007-04-19 16:47:27 1340 c8 PT + Impersonate flags = 0
2007-04-19 16:47:27 1340 c8 PT + Possible authorization schemes used =
2007-04-19 16:47:27 1340 c8 PT WARNING: GetCookie failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2007-04-19 16:47:27 1340 c8 PT WARNING: Sync of Updates: 0x80072ee2
2007-04-19 16:47:27 1340 c8 Agent * WARNING: Failed to synchronize, error
= 0x80072EE2
2007-04-19 16:47:27 1340 c8 Report *********** Report: Initializing static
reporting data ***********
2007-04-19 16:47:27 1340 c8 Report * OS Version = 5.2.3790.1.0.197904
2007-04-19 16:47:28 1340 c8 Report * Computer Brand = Hewlett Packard
2007-04-19 16:47:28 1340 c8 Report * Computer Model = HP NetServer
2007-04-19 16:47:28 1340 c8 Report * Bios Revision = 4.06.04 RM
2007-04-19 16:47:28 1340 c8 Report * Bios Name = Default System BIOS
2007-04-19 16:47:28 1340 c8 Report * Bios Release Date =
2001-07-06T00:00:00
2007-04-19 16:47:28 1340 c8 Report * Locale ID = 1033
2007-04-19 16:47:28 1340 c8 Agent * WARNING: Exit code = 0x80072EE2
2007-04-19 16:47:28 1340 c8 Agent *********
2007-04-19 16:47:28 1340 c8 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-04-19 16:47:28 1340 c8 Agent *************
2007-04-19 16:47:28 1340 c8 Agent WARNING: WU client failed Searching for
update with error 0x80072ee2
2007-04-19 16:47:28 400 1cbc COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-04-19 16:47:28 400 1cbc COMAPI - Updates found = 0
2007-04-19 16:47:28 400 1cbc COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072EE2
2007-04-19 16:47:28 400 1cbc COMAPI ---------
2007-04-19 16:47:28 400 1cbc COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2007-04-19 16:47:28 400 1cbc COMAPI -------------
2007-04-19 16:47:28 400 19ec COMAPI WARNING: Operation failed due to
earlier error, hr=80072EE2
2007-04-19 16:47:28 400 19ec COMAPI FATAL: Unable to complete asynchronous
search. (hr=80072EE2)
2007-04-19 16:47:33 1340 c8 Report REPORT EVENT:
{368109A2-B3C2-4D90-A715-B1C1E7205552} 2007-04-19
16:47:27+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2
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