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error 80073712

 
 
RRT1AH
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      09-22-2007
Cannot get windows updates from Windows Update site. Receive error 80073712.
Any one have a solution?
 
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Engel
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      09-22-2007
Look here

http://www.microsoft.com/communities...2-b2e568044087

Good luck
- - -

"RRT1AH" wrote:

> Cannot get windows updates from Windows Update site. Receive error 80073712.
> Any one have a solution?

 
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MowGreen [MVP]
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Posts: n/a

 
      09-25-2007
Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#vista

Then delete pending.xml located in WINDOWS\WinSxS
If that doesn't resolve the issue, then please post the last 50 or so
lines of the WindowsUpdate.log that is located in WINDOWS *after* a
visit to Windows Update.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



RRT1AH wrote:

> Cannot get windows updates from Windows Update site. Receive error 80073712.
> Any one have a solution?

 
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Carlos
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      11-05-2007
2007-11-05 20:09:57:689 1108 11a4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-11-05 20:09:57:689 1108 11a4 Agent *********
2007-11-05 20:09:57:689 1108 11a4 Agent * Online = Yes; Ignore download
priority = No
2007-11-05 20:09:57:689 1108 11a4 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2007-11-05 20:09:57:689 1108 11a4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-05 20:09:57:689 1108 11a4 Setup Checking for agent SelfUpdate
2007-11-05 20:09:57:691 1108 11a4 Setup Client version: Core: 7.0.6000.381
Aux: 7.0.6000.381
2007-11-05 20:09:58:277 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-05 20:09:58:295 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:09:59:880 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-05 20:09:59:893 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:09:59:943 1108 11a4 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/m...dir/muauth.cab
2007-11-05 20:09:59:943 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.c ab:
2007-11-05 20:09:59:951 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:485 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\AuthCabs\authcab.c ab:
2007-11-05 20:10:00:496 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:527 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-05 20:10:00:537 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:614 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-05 20:10:00:627 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:648 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2007-11-05 20:10:00:661 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:912 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident .cab:
2007-11-05 20:10:00:929 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:00:941 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2007-11-05 20:10:00:956 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:01:036 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wsus3se tup.cab:
2007-11-05 20:10:01:052 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:01:136 1108 11a4 Setup Determining whether a new setup
handler needs to be downloaded
2007-11-05 20:10:01:137 1108 11a4 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\Handler \WuSetupV.exe:
2007-11-05 20:10:01:148 1108 11a4 Misc Microsoft signed: Yes
2007-11-05 20:10:01:148 1108 11a4 Setup SelfUpdate handler update NOT
required: Current version: 7.0.6000.381, required version: 7.0.6000.381
2007-11-05 20:10:01:148 1108 11a4 Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381"
2007-11-05 20:10:16:368 1108 11a4 Handler FATAL: UH: 0x80073712:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-11-05 20:10:16:369 1108 11a4 Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x80073712
2007-11-05 20:10:16:371 1108 11a4 Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.381" failed,
error = 0x80073712
2007-11-05 20:10:16:371 1108 11a4 Setup FATAL: SelfUpdate check failed, err
= 0x80073712
2007-11-05 20:10:16:419 1108 11a4 Agent * WARNING: Skipping scan,
self-update check returned 0x80073712
2007-11-05 20:10:16:493 1108 11a4 Agent * WARNING: Exit code = 0x80073712
2007-11-05 20:10:16:493 1108 11a4 Agent *********
2007-11-05 20:10:16:493 1108 11a4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-11-05 20:10:16:493 1108 11a4 Agent *************
2007-11-05 20:10:16:493 1108 11a4 Agent WARNING: WU client failed Searching
for update with error 0x80073712
2007-11-05 20:10:16:494 1108 11a8 AU >>## RESUMED ## AU: Search for
updates [CallId = {67C15D4F-3919-41F6-B563-639614BA081F}]
2007-11-05 20:10:16:494 1108 11a8 AU # WARNING: Search callback failed,
result = 0x80073712
2007-11-05 20:10:16:494 1108 11a8 AU # WARNING: Failed to find updates
with error code 80073712
2007-11-05 20:10:16:494 1108 11a8 AU #########
2007-11-05 20:10:16:494 1108 11a8 AU ## END ## AU: Search for updates
[CallId = {67C15D4F-3919-41F6-B563-639614BA081F}]
2007-11-05 20:10:16:494 1108 11a8 AU #############
2007-11-05 20:10:16:495 1108 11a8 AU Need to show Unable to Detect
notification
2007-11-05 20:10:16:497 1108 11a8 AU AU setting next detection timeout to
2007-11-06 00:10:16

"MowGreen [MVP]" wrote:

> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#vista
>
> Then delete pending.xml located in WINDOWS\WinSxS
> If that doesn't resolve the issue, then please post the last 50 or so
> lines of the WindowsUpdate.log that is located in WINDOWS *after* a
> visit to Windows Update.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> RRT1AH wrote:
>
> > Cannot get windows updates from Windows Update site. Receive error 80073712.
> > Any one have a solution?

>

 
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