error 800A01AD; WU cannot display requested page.

I cannot use Windows Update since August. After scanning it says: Windows
Update has encountered an error and cannot display the requested page; error
nr. 0x800A01AD.
--
Jos

Jos de Vries wrote:

> I cannot use Windows Update since August. After scanning it
> says: Windows Update has encountered an error and cannot
> display the requested page; error nr. 0x800A01AD.
Hi

Please try the following:

1)
Click Start >> Run >>
Type the follow command in the Open box.
"net.exe stop wuauserv" (w/o quotes)
Press Ok

Repeat the same for the following commands:

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe MSXML3.dll
net.exe start wuauserv


Restart the machine and try WU site again.


2)
If it still doesn't work, see if this one helps:

When searching for available updates on the Windows Update site,
you see the 0x800A01AD error while looking for updates
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en


3)
If it still doesn't work, see if this one helps:

Go to
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

The first alternative solution you gave was enough to solve the problem.
Thank you very much!

"Torgeir Bakken (MVP)" wrote:

> Jos de Vries wrote:
>
> > I cannot use Windows Update since August. After scanning it
> > says: Windows Update has encountered an error and cannot
> > display the requested page; error nr. 0x800A01AD.
> Hi
>
> Please try the following:
>
> 1)
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> 2)
> If it still doesn't work, see if this one helps:
>
> When searching for available updates on the Windows Update site,
> you see the 0x800A01AD error while looking for updates
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>
>
> 3)
> If it still doesn't work, see if this one helps:
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

number 1 fix worked for me. fantastic. many thanks.

"Torgeir Bakken (MVP)" wrote:

> Jos de Vries wrote:
>
> > I cannot use Windows Update since August. After scanning it
> > says: Windows Update has encountered an error and cannot
> > display the requested page; error nr. 0x800A01AD.
> Hi
>
> Please try the following:
>
> 1)
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> 2)
> If it still doesn't work, see if this one helps:
>
> When searching for available updates on the Windows Update site,
> you see the 0x800A01AD error while looking for updates
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>
>
> 3)
> If it still doesn't work, see if this one helps:
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Torgeir, u r fantastic. 1st solution helped.
I wonder why is this not in the Microsoft site....
Furthermore: why did the processes stop in the 1st plce?

"nick holme" wrote:

> number 1 fix worked for me. fantastic. many thanks.
>
> "Torgeir Bakken (MVP)" wrote:
>
> > Jos de Vries wrote:
> >
> > > I cannot use Windows Update since August. After scanning it
> > > says: Windows Update has encountered an error and cannot
> > > display the requested page; error nr. 0x800A01AD.
> > Hi
> >
> > Please try the following:
> >
> > 1)
> > Click Start >> Run >>
> > Type the follow command in the Open box.
> > "net.exe stop wuauserv" (w/o quotes)
> > Press Ok
> >
> > Repeat the same for the following commands:
> >
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > net.exe start wuauserv
> >
> >
> > Restart the machine and try WU site again.
> >
> >
> > 2)
> > If it still doesn't work, see if this one helps:
> >
> > When searching for available updates on the Windows Update site,
> > you see the 0x800A01AD error while looking for updates
> > http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
> >
> >
> > 3)
> > If it still doesn't work, see if this one helps:
> >
> > Go to
> > http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
> >
> > Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> > or write to the database". Download and run it.
> >
> >
> >
> > --
> > torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> > Administration scripting examples and an ONLINE version of
> > the 1328 page Scripting Guide:
> > http://www.microsoft.com/technet/scr...r/default.mspx
> >

No. 1 worked for me too.

Thank you very very much. I had searched 3 Days for an answer.

Andreas

"Torgeir Bakken (MVP)" wrote:

> Jos de Vries wrote:
>
> > I cannot use Windows Update since August. After scanning it
> > says: Windows Update has encountered an error and cannot
> > display the requested page; error nr. 0x800A01AD.
> Hi
>
> Please try the following:
>
> 1)
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> 2)
> If it still doesn't work, see if this one helps:
>
> When searching for available updates on the Windows Update site,
> you see the 0x800A01AD error while looking for updates
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>
>
> 3)
> If it still doesn't work, see if this one helps:
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Also wanted to say Thanks!
I tried the first solution too. It worked. In fact right after restarting
a message came up that Automatic Updates were ready to install!
KCAM

"Andreas" wrote:

> No. 1 worked for me too.
>
> Thank you very very much. I had searched 3 Days for an answer.
>
> Andreas
>
> "Torgeir Bakken (MVP)" wrote:
>
> > Jos de Vries wrote:
> >
> > > I cannot use Windows Update since August. After scanning it
> > > says: Windows Update has encountered an error and cannot
> > > display the requested page; error nr. 0x800A01AD.
> > Hi
> >
> > Please try the following:
> >
> > 1)
> > Click Start >> Run >>
> > Type the follow command in the Open box.
> > "net.exe stop wuauserv" (w/o quotes)
> > Press Ok
> >
> > Repeat the same for the following commands:
> >
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > net.exe start wuauserv
> >
> >
> > Restart the machine and try WU site again.
> >
> >
> > 2)
> > If it still doesn't work, see if this one helps:
> >
> > When searching for available updates on the Windows Update site,
> > you see the 0x800A01AD error while looking for updates
> > http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
> >
> >
> > 3)
> > If it still doesn't work, see if this one helps:
> >
> > Go to
> > http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
> >
> > Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> > or write to the database". Download and run it.
> >
> >
> >
> > --
> > torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> > Administration scripting examples and an ONLINE version of
> > the 1328 page Scripting Guide:
> > http://www.microsoft.com/technet/scr...r/default.mspx
> >

I found Torgeir's Option 1 to be the answer to this problem on my XP machine
and I now have Windows Update back. Thanks!

"Torgeir Bakken (MVP)" wrote:

> Jos de Vries wrote:
>
> > I cannot use Windows Update since August. After scanning it
> > says: Windows Update has encountered an error and cannot
> > display the requested page; error nr. 0x800A01AD.
> Hi
>
> Please try the following:
>
> 1)
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> 2)
> If it still doesn't work, see if this one helps:
>
> When searching for available updates on the Windows Update site,
> you see the 0x800A01AD error while looking for updates
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>
>
> 3)
> If it still doesn't work, see if this one helps:
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Unfortunatly I tried all of the suggestions below and they did not work for
me. I anyone has any other ideas I would appreciate it. But it looks like I'm
looking at a possible reinstall of my OS. I have Microsoft tech support
working on the probelm and they are at a lost of a solution. Thank you in
advance for any help i can get.
Paul P.

"Torgeir Bakken (MVP)" wrote:

> Jos de Vries wrote:
>
> > I cannot use Windows Update since August. After scanning it
> > says: Windows Update has encountered an error and cannot
> > display the requested page; error nr. 0x800A01AD.
> Hi
>
> Please try the following:
>
> 1)
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> 2)
> If it still doesn't work, see if this one helps:
>
> When searching for available updates on the Windows Update site,
> you see the 0x800A01AD error while looking for updates
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>
>
> 3)
> If it still doesn't work, see if this one helps:
>
> Go to
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database". Download and run it.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

"Paul P" <Paul > wrote in message
news:B2BAD7B4-0D42-429B-BC18-...
> Unfortunatly I tried all of the suggestions below and they did not work for
> me. I anyone has any other ideas I would appreciate it. But it looks like I'm
> looking at a possible reinstall of my OS. I have Microsoft tech support
> working on the probelm and they are at a lost of a solution.


What diagnostics did you give them?


---


> Thank you in
> advance for any help i can get.
> Paul P.
>
> "Torgeir Bakken (MVP)" wrote:
>
>> Jos de Vries wrote:
>>
>> > I cannot use Windows Update since August. After scanning it
>> > says: Windows Update has encountered an error and cannot
>> > display the requested page; error nr. 0x800A01AD.
>> Hi
>>
>> Please try the following:
>>
>> 1)
>> Click Start >> Run >>
>> Type the follow command in the Open box.
>> "net.exe stop wuauserv" (w/o quotes)
>> Press Ok
>>
>> Repeat the same for the following commands:
>>
>> regsvr32.exe wuapi.dll
>> regsvr32.exe wups.dll
>> regsvr32.exe wuaueng.dll
>> regsvr32.exe wucltui.dll
>> regsvr32.exe MSXML3.dll
>> net.exe start wuauserv
>>
>>
>> Restart the machine and try WU site again.
>>
>>
>> 2)
>> If it still doesn't work, see if this one helps:
>>
>> When searching for available updates on the Windows Update site,
>> you see the 0x800A01AD error while looking for updates
>> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>>
>>
>> 3)
>> If it still doesn't work, see if this one helps:
>>
>> Go to
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>>
>> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
>> or write to the database". Download and run it.
>>
>>
>>
>> --
>> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
>> Administration scripting examples and an ONLINE version of
>> the 1328 page Scripting Guide:
>> http://www.microsoft.com/technet/scr...r/default.mspx
>>