error 80200010 , non professional computer user asking

1. whats panda antivirus, from which company, i have norton only.
2. anybody can tell me how to solve the above error step by step by using
very simple non professional IT conversation.
thank you guys so much indeed, and of course thank for your kind assistance
too.

Make sure these services are not disabled (Start, Run, type: Services.msc)

Background Intelligent Transfer Service(BITS)
Cryptographic Services
Remote Procedure Call (RPC)
System Restore Service

BTW, Panda is a software company just like Symantec.
http://www.pandasoftware.com/com/

When I had this error (running Norton's at the time), I cleared out the
Windows\Softwaredistribution\download folder and then rebooted.
I then went to Windows Update site and selected Custom and then did the updates from
there.
If you wish to try this, then see the following:-

Stop the Automatic Updates service

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Delete the contents of the Download folder
Click Start. Choose Run.
In the Run box, type %windir%\SoftwareDistribution
Click OK.
Open the Download folder.
Delete all contents of the Download folder.
Close the window.

Start the Automatic Updates service
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp



"John" <> wrote in message
news:8A69066C-F452-4AFC-9EC3-...
| 1. whats panda antivirus, from which company, i have norton only.
| 2. anybody can tell me how to solve the above error step by step by using
| very simple non professional IT conversation.
| thank you guys so much indeed, and of course thank for your kind assistance
| too.
|

TaurArian, Thank you, sir. Thank you for your kind assistance but i still
have something want to make it more clear.

1. Is that "not disabled" means started?
2. I cant stop the auto update function, since it will on again after
restarted my computer! Why?
3. I clean the whole download folder already, but still waiting for the next
updated program ( now there are no updated program need to download)

What should i do now, and how can i know its function or not?
Thank you.
John

"TaurArian [MS-MVP]" wrote:

> Make sure these services are not disabled (Start, Run, type: Services.msc)
>
> Background Intelligent Transfer Service(BITS)
> Cryptographic Services
> Remote Procedure Call (RPC)
> System Restore Service
>
> BTW, Panda is a software company just like Symantec.
> http://www.pandasoftware.com/com/
>
> When I had this error (running Norton's at the time), I cleared out the
> Windows\Softwaredistribution\download folder and then rebooted.
> I then went to Windows Update site and selected Custom and then did the updates from
> there.
> If you wish to try this, then see the following:-
>
> Stop the Automatic Updates service
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Delete the contents of the Download folder
> Click Start. Choose Run.
> In the Run box, type %windir%\SoftwareDistribution
> Click OK.
> Open the Download folder.
> Delete all contents of the Download folder.
> Close the window.
>
> Start the Automatic Updates service
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
>
> "John" <> wrote in message
> news:8A69066C-F452-4AFC-9EC3-...
> | 1. whats panda antivirus, from which company, i have norton only.
> | 2. anybody can tell me how to solve the above error step by step by using
> | very simple non professional IT conversation.
> | thank you guys so much indeed, and of course thank for your kind assistance
> | too.
> |
>
>
>

To get Windows Update to re-offer updates:-
Click Start, select Run and then type in: wuauclt.exe /detectnow

Services mentioned should read: Status: started, Startup type: automatic

If the above hasn't helped, run the Microsoft Baseline Security Analyzer.
http://www.microsoft.com/technet/sec...2/default.mspx
Which will advise and if necessary install needed updates.

Automatic update should remain started and on automatic.
--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"John" <> wrote in message
news:099B94F7-255B-4CBA-A6D7-...
| TaurArian, Thank you, sir. Thank you for your kind assistance but i still
| have something want to make it more clear.
|
| 1. Is that "not disabled" means started?
| 2. I cant stop the auto update function, since it will on again after
| restarted my computer! Why?
| 3. I clean the whole download folder already, but still waiting for the next
| updated program ( now there are no updated program need to download)
|
| What should i do now, and how can i know its function or not?
| Thank you.
| John
|
| "TaurArian [MS-MVP]" wrote:
|
| > Make sure these services are not disabled (Start, Run, type: Services.msc)
| >
| > Background Intelligent Transfer Service(BITS)
| > Cryptographic Services
| > Remote Procedure Call (RPC)
| > System Restore Service
| >
| > BTW, Panda is a software company just like Symantec.
| > http://www.pandasoftware.com/com/
| >
| > When I had this error (running Norton's at the time), I cleared out the
| > Windows\Softwaredistribution\download folder and then rebooted.
| > I then went to Windows Update site and selected Custom and then did the updates from
| > there.
| > If you wish to try this, then see the following:-
| >
| > Stop the Automatic Updates service
| >
| > Click Start, Choose Run.
| > In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Click Stop.
| > Stopping the service will take a moment.
| >
| > Delete the contents of the Download folder
| > Click Start. Choose Run.
| > In the Run box, type %windir%\SoftwareDistribution
| > Click OK.
| > Open the Download folder.
| > Delete all contents of the Download folder.
| > Close the window.
| >
| > Start the Automatic Updates service
| > Click Start. Choose Run.
| > In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Click Start.
| > Starting the service will take a moment.
| >
| > --
| >
| > ====================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Backup and data recovery: http://www.acronis.com/
| > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
| >
| >
| >
| > "John" <> wrote in message
| > news:8A69066C-F452-4AFC-9EC3-...
| > | 1. whats panda antivirus, from which company, i have norton only.
| > | 2. anybody can tell me how to solve the above error step by step by using
| > | very simple non professional IT conversation.
| > | thank you guys so much indeed, and of course thank for your kind assistance
| > | too.
| > |
| >
| >
| >

pls reconfirm that is this wuauclt.exe/detectnow correct? it said that now
such file!!
thank you again
meanwhile a question about ISP selector, is it important? can i remove it
out from my PC? where can i download this sony ISP? thanks

"TaurArian [MS-MVP]" wrote:

> To get Windows Update to re-offer updates:-
> Click Start, select Run and then type in: wuauclt.exe /detectnow
>
> Services mentioned should read: Status: started, Startup type: automatic
>
> If the above hasn't helped, run the Microsoft Baseline Security Analyzer.
> http://www.microsoft.com/technet/sec...2/default.mspx
> Which will advise and if necessary install needed updates.
>
> Automatic update should remain started and on automatic.
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "John" <> wrote in message
> news:099B94F7-255B-4CBA-A6D7-...
> | TaurArian, Thank you, sir. Thank you for your kind assistance but i still
> | have something want to make it more clear.
> |
> | 1. Is that "not disabled" means started?
> | 2. I cant stop the auto update function, since it will on again after
> | restarted my computer! Why?
> | 3. I clean the whole download folder already, but still waiting for the next
> | updated program ( now there are no updated program need to download)
> |
> | What should i do now, and how can i know its function or not?
> | Thank you.
> | John
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > Make sure these services are not disabled (Start, Run, type: Services.msc)
> | >
> | > Background Intelligent Transfer Service(BITS)
> | > Cryptographic Services
> | > Remote Procedure Call (RPC)
> | > System Restore Service
> | >
> | > BTW, Panda is a software company just like Symantec.
> | > http://www.pandasoftware.com/com/
> | >
> | > When I had this error (running Norton's at the time), I cleared out the
> | > Windows\Softwaredistribution\download folder and then rebooted.
> | > I then went to Windows Update site and selected Custom and then did the updates from
> | > there.
> | > If you wish to try this, then see the following:-
> | >
> | > Stop the Automatic Updates service
> | >
> | > Click Start, Choose Run.
> | > In the Run box, type services.msc.
> | > Click OK.
> | > Right-click the Automatic Updates service.
> | > Click Stop.
> | > Stopping the service will take a moment.
> | >
> | > Delete the contents of the Download folder
> | > Click Start. Choose Run.
> | > In the Run box, type %windir%\SoftwareDistribution
> | > Click OK.
> | > Open the Download folder.
> | > Delete all contents of the Download folder.
> | > Close the window.
> | >
> | > Start the Automatic Updates service
> | > Click Start. Choose Run.
> | > In the Run box, type services.msc.
> | > Click OK.
> | > Right-click the Automatic Updates service.
> | > Click Start.
> | > Starting the service will take a moment.
> | >
> | > --
> | >
> | > ====================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ====================================
> | > How to make a good post: http://www.dts-l.org/goodpost.htm
> | > Backup and data recovery: http://www.acronis.com/
> | > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> | >
> | >
> | >
> | > "John" <> wrote in message
> | > news:8A69066C-F452-4AFC-9EC3-...
> | > | 1. whats panda antivirus, from which company, i have norton only.
> | > | 2. anybody can tell me how to solve the above error step by step by using
> | > | very simple non professional IT conversation.
> | > | thank you guys so much indeed, and of course thank for your kind assistance
> | > | too.
> | > |
> | >
> | >
> | >
>
>
>

did you note the space ?
wuauclt.exe<SPACE>/detectnow

"John" wrote:

> pls reconfirm that is this wuauclt.exe/detectnow correct? it said that now
> such file!!
> thank you again
> meanwhile a question about ISP selector, is it important? can i remove it
> out from my PC? where can i download this sony ISP? thanks
>
> "TaurArian [MS-MVP]" wrote:
>
> > To get Windows Update to re-offer updates:-
> > Click Start, select Run and then type in: wuauclt.exe /detectnow
> >
> > Services mentioned should read: Status: started, Startup type: automatic
> >
> > If the above hasn't helped, run the Microsoft Baseline Security Analyzer.
> > http://www.microsoft.com/technet/sec...2/default.mspx
> > Which will advise and if necessary install needed updates.
> >
> > Automatic update should remain started and on automatic.
> > --
> >
> > ====================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Backup and data recovery: http://www.acronis.com/
> > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> >
> >
> > "John" <> wrote in message
> > news:099B94F7-255B-4CBA-A6D7-...
> > | TaurArian, Thank you, sir. Thank you for your kind assistance but i still
> > | have something want to make it more clear.
> > |
> > | 1. Is that "not disabled" means started?
> > | 2. I cant stop the auto update function, since it will on again after
> > | restarted my computer! Why?
> > | 3. I clean the whole download folder already, but still waiting for the next
> > | updated program ( now there are no updated program need to download)
> > |
> > | What should i do now, and how can i know its function or not?
> > | Thank you.
> > | John
> > |
> > | "TaurArian [MS-MVP]" wrote:
> > |
> > | > Make sure these services are not disabled (Start, Run, type: Services.msc)
> > | >
> > | > Background Intelligent Transfer Service(BITS)
> > | > Cryptographic Services
> > | > Remote Procedure Call (RPC)
> > | > System Restore Service
> > | >
> > | > BTW, Panda is a software company just like Symantec.
> > | > http://www.pandasoftware.com/com/
> > | >
> > | > When I had this error (running Norton's at the time), I cleared out the
> > | > Windows\Softwaredistribution\download folder and then rebooted.
> > | > I then went to Windows Update site and selected Custom and then did the updates from
> > | > there.
> > | > If you wish to try this, then see the following:-
> > | >
> > | > Stop the Automatic Updates service
> > | >
> > | > Click Start, Choose Run.
> > | > In the Run box, type services.msc.
> > | > Click OK.
> > | > Right-click the Automatic Updates service.
> > | > Click Stop.
> > | > Stopping the service will take a moment.
> > | >
> > | > Delete the contents of the Download folder
> > | > Click Start. Choose Run.
> > | > In the Run box, type %windir%\SoftwareDistribution
> > | > Click OK.
> > | > Open the Download folder.
> > | > Delete all contents of the Download folder.
> > | > Close the window.
> > | >
> > | > Start the Automatic Updates service
> > | > Click Start. Choose Run.
> > | > In the Run box, type services.msc.
> > | > Click OK.
> > | > Right-click the Automatic Updates service.
> > | > Click Start.
> > | > Starting the service will take a moment.
> > | >
> > | > --
> > | >
> > | > ====================================
> > | > TaurArian [MS-MVP] 2005-2007 - Australia
> > | > ====================================
> > | > How to make a good post: http://www.dts-l.org/goodpost.htm
> > | > Backup and data recovery: http://www.acronis.com/
> > | > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> > | >
> > | >
> > | >
> > | > "John" <> wrote in message
> > | > news:8A69066C-F452-4AFC-9EC3-...
> > | > | 1. whats panda antivirus, from which company, i have norton only.
> > | > | 2. anybody can tell me how to solve the above error step by step by using
> > | > | very simple non professional IT conversation.
> > | > | thank you guys so much indeed, and of course thank for your kind assistance
> > | > | too.
> > | > |
> > | >
> > | >
> > | >
> >
> >
> >

Just did an update, but I am unable to install 10 important windows updates.
The error message is 80200010. I do not have Panda. How do I get these
updates?

"ThomBuss" wrote:

> Just did an update, but I am unable to install 10 important windows updates.
> The error message is 80200010. I do not have Panda. How do I get these
> updates?

Ditto! Haven't been able to find anything in the Knowledge Base entering
the above error code...