Error 8024002D in Vista

Hi, I have an update showing in Windows Update for Office XP Service
Pack 3, which repeatedly fails to install, giving the error code
8024002D.
It asks for the Publisher disc half way through installation, but
providing it merely changes the error code produced to 51D and the
installation still fails.
Any ideas?

On Aug 20, 10:07 am, tafkamtes <michaelt...@gmail.com> wrote:
> Hi, I have an update showing in Windows Update for Office XP Service
> Pack 3, which repeatedly fails to install, giving the error code
> 8024002D.
> It asks for the Publisher disc half way through installation, but
> providing it merely changes the error code produced to 51D and the
> installation still fails.
> Any ideas?

Optimistic bump

(cross-post added to Office Update)
"tafkamtes" <> wrote in message news: oups.com...
> Hi, I have an update showing in Windows Update for Office XP Service
> Pack 3, which repeatedly fails to install, giving the error code
> 8024002D.


http://support.microsoft.com/kb/938205
(Live Search for
0x8024002d site:microsoft.com
)
<quote>
0x8024002D WU_E_SOURCE_ABSENT A full-file update could not be installed because it required the source.
</quote>


> It asks for the Publisher disc half way through installation, but
> providing it merely changes the error code produced to 51D and the
> installation still fails.
> Any ideas?


<cmd_output>
F:\>set /a c = 0x51d
1309
F:\>net helpmsg %c%

An attempt has been made to operate on an impersonation token by a thread that is not currently impersonating a client.

</cmd_output>

Perhaps as well as having the original source you have to be using the
original account that did the install?

BTW you're more likely to find knowledgeable help about a product specific
update in a newsgroup which specializes in that product, particularly if the
same problem occurs when you try downloading and installing the update
manually, independent of any update delivery mechanism. Cross-posting
to Office Update for convenience.


Good luck

Robert Aldwinckle
---

Hi, I'm sorry I can't help anyone but I have a question about this error as
well. I have a new PC with Vista and why would it try to install an office
xp3 update to Vista? Is there a way to get around not having to update this
particular one or do I really need it?? Thank you very much for any help you
may give.

"tafkamtes" wrote:

> Hi, I have an update showing in Windows Update for Office XP Service
> Pack 3, which repeatedly fails to install, giving the error code
> 8024002D.
> It asks for the Publisher disc half way through installation, but
> providing it merely changes the error code produced to 51D and the
> installation still fails.
> Any ideas?
>
>

"garnets49" wrote:

> Hi, I'm sorry I can't help anyone but I have a question about this error as
> well. I have a new PC with Vista and why would it try to install an office
> xp3 update to Vista? Is there a way to get around not having to update this
> particular one or do I really need it?? Thank you very much for any help you
> may give.
>
> "tafkamtes" wrote:
>
> > Hi, I have an update showing in Windows Update for Office XP Service
> > Pack 3, which repeatedly fails to install, giving the error code
> > 8024002D.
> > It asks for the Publisher disc half way through installation, but
> > providing it merely changes the error code produced to 51D and the
> > installation still fails.
> > Any ideas?
> >
> >

I am in the same situation. I have a new PC with VISTA loaded. I cannot
complete the installation and when I am in excel it shuts down because the
install is not accepted. Please help I cannot complete my work.

"rdon" wrote:

>
>
> "garnets49" wrote:
>
> > Hi, I'm sorry I can't help anyone but I have a question about this error as
> > well. I have a new PC with Vista and why would it try to install an office
> > xp3 update to Vista? Is there a way to get around not having to update this
> > particular one or do I really need it?? Thank you very much for any help you
> > may give.
> >
> > "tafkamtes" wrote:
> >
> > > Hi, I have an update showing in Windows Update for Office XP Service
> > > Pack 3, which repeatedly fails to install, giving the error code
> > > 8024002D.
> > > It asks for the Publisher disc half way through installation, but
> > > providing it merely changes the error code produced to 51D and the
> > > installation still fails.
> > > Any ideas?
> > >
> > >

Error Code: 0x8024002D
means - a full-file patch failed because the source was required

If you were downloading a patch, repair Office install and try the patch again or try
installing the patch with the Office CD in the installation drive.



--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"MAS" <> wrote in message
news:B941812D-CAD1-4689-9C7F-...
|I am in the same situation. I have a new PC with VISTA loaded. I cannot
| complete the installation and when I am in excel it shuts down because the
| install is not accepted. Please help I cannot complete my work.
|
| "rdon" wrote:
|
| >
| >
| > "garnets49" wrote:
| >
| > > Hi, I'm sorry I can't help anyone but I have a question about this error as
| > > well. I have a new PC with Vista and why would it try to install an office
| > > xp3 update to Vista? Is there a way to get around not having to update this
| > > particular one or do I really need it?? Thank you very much for any help you
| > > may give.
| > >
| > > "tafkamtes" wrote:
| > >
| > > > Hi, I have an update showing in Windows Update for Office XP Service
| > > > Pack 3, which repeatedly fails to install, giving the error code
| > > > 8024002D.
| > > > It asks for the Publisher disc half way through installation, but
| > > > providing it merely changes the error code produced to 51D and the
| > > > installation still fails.
| > > > Any ideas?
| > > >
| > > >

"tafkamtes" wrote:

> Hi, I have an update showing in Windows Update for Office XP Service
> Pack 3, which repeatedly fails to install, giving the error code
> 8024002D.
> It asks for the Publisher disc half way through installation, but
> providing it merely changes the error code produced to 51D and the
> installation still fails.
> Any ideas?
>
> I had the same problem. I put my office disc in and then installed update and this worked

I don't even have the 2004 version it's asking me for. It's a new computer
with the 2006 version of Microsoft Office for windows vista, but the update
keeps coming up saying it's an important update.

"Bluestarling" wrote:

>
>
> "tafkamtes" wrote:
>
> > Hi, I have an update showing in Windows Update for Office XP Service
> > Pack 3, which repeatedly fails to install, giving the error code
> > 8024002D.
> > It asks for the Publisher disc half way through installation, but
> > providing it merely changes the error code produced to 51D and the
> > installation still fails.
> > Any ideas?
> >
> > I had the same problem. I put my office disc in and then installed update and this worked

Inserted the 2006 office suite disc as you suggested and update installed ok.
Many thanks.
Art. C

"TaurArian" wrote:

> Error Code: 0x8024002D
> means - a full-file patch failed because the source was required
>
> If you were downloading a patch, repair Office install and try the patch again or try
> installing the patch with the Office CD in the installation drive.
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question: http://support.microsoft.com/kb/555375
> http://taurarian.mvps.org/index.htm
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "MAS" <> wrote in message
> news:B941812D-CAD1-4689-9C7F-...
> |I am in the same situation. I have a new PC with VISTA loaded. I cannot
> | complete the installation and when I am in excel it shuts down because the
> | install is not accepted. Please help I cannot complete my work.
> |
> | "rdon" wrote:
> |
> | >
> | >
> | > "garnets49" wrote:
> | >
> | > > Hi, I'm sorry I can't help anyone but I have a question about this error as
> | > > well. I have a new PC with Vista and why would it try to install an office
> | > > xp3 update to Vista? Is there a way to get around not having to update this
> | > > particular one or do I really need it?? Thank you very much for any help you
> | > > may give.
> | > >
> | > > "tafkamtes" wrote:
> | > >
> | > > > Hi, I have an update showing in Windows Update for Office XP Service
> | > > > Pack 3, which repeatedly fails to install, giving the error code
> | > > > 8024002D.
> | > > > It asks for the Publisher disc half way through installation, but
> | > > > providing it merely changes the error code produced to 51D and the
> | > > > installation still fails.
> | > > > Any ideas?
> | > > >
> | > > >
>
>
>