Error 8100036

Hi,

I am running XP and I suddenly started to get log in problems with the above
error code.

I have searched and searched followed the instructions and still can't sign
on. I have deleted the host files, which made no difference. Turned off my
firewall.

Any ideas?

Hello.
I have this problem too. Its extremely strange, because I can log in OK with
one of my accounts, but not with my other account (the important one!).
Any help greatly appreciated.

Win XP Home

Albert C

"pacuk01" wrote:

> Hi,
>
> I am running XP and I suddenly started to get log in problems with the above
> error code.
>
> I have searched and searched followed the instructions and still can't sign
> on. I have deleted the host files, which made no difference. Turned off my
> firewall.
>
> Any ideas?

Hi,

I also have similar problem. I can not login to Live messenger with my
account. I can login to Hotmail and my Live profile page normally. I have
tried to login with few different computers and also web messenger without
success.

I also created a new test account to messenger and I can login normally with
it. So it isn't my settings. Msn servers just do not let me in.

Who can I contact to solve this problem? I have used messenger many years
and there has never been problems like this.

Risto

"pacuk01" wrote:

> Hi,
>
> I am running XP and I suddenly started to get log in problems with the above
> error code.
>
> I have searched and searched followed the instructions and still can't sign
> on. I have deleted the host files, which made no difference. Turned off my
> firewall.
>
> Any ideas?

Hi,

Try sending it to the attached link below:

https://support.live.com/eform.aspx?...eformts&scrx=1

Regards,
George

"Risto R." <Risto R.@discussions.microsoft.com> wrote in message
news:39A13B29-E4A7-43A0-9CDA-...
> Hi,
>
> I also have similar problem. I can not login to Live messenger with my
> account. I can login to Hotmail and my Live profile page normally. I have
> tried to login with few different computers and also web messenger without
> success.
>
> I also created a new test account to messenger and I can login normally
> with
> it. So it isn't my settings. Msn servers just do not let me in.
>
> Who can I contact to solve this problem? I have used messenger many years
> and there has never been problems like this.
>
> Risto
>
> "pacuk01" wrote:
>
>> Hi,
>>
>> I am running XP and I suddenly started to get log in problems with the
>> above
>> error code.
>>
>> I have searched and searched followed the instructions and still can't
>> sign
>> on. I have deleted the host files, which made no difference. Turned off
>> my
>> firewall.
>>
>> Any ideas?

Uninstall old ver. (in control panel) and try download version 8.1 work
all windows XP & Vista 32; 64bit ... cheer

--
dooug

Greetings,

There appear to be some server problems today that will cause this error code to show up.
You'll just need to try again later.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"pacuk01" <> wrote in message
news:6DC8EDD9-6C16-43B3-881C-...
> Hi,
>
> I am running XP and I suddenly started to get log in problems with the above
> error code.
>
> I have searched and searched followed the instructions and still can't sign
> on. I have deleted the host files, which made no difference. Turned off my
> firewall.
>
> Any ideas?

I am having mixed results today. I have one user who is constantly receiving
this error while I have no problem log in. I logged into Messenger on the
machine of the user who is unable to connect and I had no problem connecting.
We went to my computer and the other user could not log into Messenger on my
machine. I have run the troubleshooting stuff and it all passed. We have no
proxy or SOCKS setting.

Rob

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> There appear to be some server problems today that will cause this error code to show up.
> You'll just need to try again later.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "pacuk01" <> wrote in message
> news:6DC8EDD9-6C16-43B3-881C-...
> > Hi,
> >
> > I am running XP and I suddenly started to get log in problems with the above
> > error code.
> >
> > I have searched and searched followed the instructions and still can't sign
> > on. I have deleted the host files, which made no difference. Turned off my
> > firewall.
> >
> > Any ideas?
>
>
>

Hi, i am getting same issue, i can log any other account except my main one,
it wont even work with webmessenger or other web version, i can log on the
live.com site though, i tried changing password and that doesnt fix it
either, even on my Blackberry i cant although there the error i get is server
is busy all the time.

"Rob Allen" wrote:

> I am having mixed results today. I have one user who is constantly receiving
> this error while I have no problem log in. I logged into Messenger on the
> machine of the user who is unable to connect and I had no problem connecting.
> We went to my computer and the other user could not log into Messenger on my
> machine. I have run the troubleshooting stuff and it all passed. We have no
> proxy or SOCKS setting.
>
> Rob
>
> "Jonathan Kay [MVP]" wrote:
>
> > Greetings,
> >
> > There appear to be some server problems today that will cause this error code to show up.
> > You'll just need to try again later.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> > "pacuk01" <> wrote in message
> > news:6DC8EDD9-6C16-43B3-881C-...
> > > Hi,
> > >
> > > I am running XP and I suddenly started to get log in problems with the above
> > > error code.
> > >
> > > I have searched and searched followed the instructions and still can't sign
> > > on. I have deleted the host files, which made no difference. Turned off my
> > > firewall.
> > >
> > > Any ideas?
> >
> >
> >

Hello,

actually I can't send anything from the link you provided. It just redirects
me to Finnish messenger help site. There are no means to contact any support
people.

I have log files to help troubleshooting the problem. I doubt they help much
because as far as I can see my main account just doesn't get response to
autenthication request from server. Test account gets the response without
problem.

Failed login:

*SNIP*
[21:58:05.17] 0b6c Messenger: Zone_HotmailProtocol
CMNSConnection::SendNetMsg@00D55E28: Sent >USR 4 SSO S t=EwBoA...
[21:58:05.17] 0b6c Messenger: Zone_HotmailProtocol
CHotmailService::ContinuePlatformAuthentication> Completed with hr = 0x0
[21:59:03.40] 0b6c Messenger: Zone_HotmailService
CPresenceServiceImpl::OnMessage: Logon timed out. Canceling logon with
MSGR_E_LOGON_TIMEOUT
[21:59:03.40] 0b6c Messenger: Zone_HotmailProtocol
CMNSNet:isconnectInternal@00D55E28: called with hrDisconnect = 0x81000306
[21:59:03.40] 0b6c Messenger: Zone_HotmailProtocol
CMNSNet::ChangeStateMachineState: MNS_AUTHENTICATING_CHALLENGED =>
MNS_DISCONNECTING
*SNIP*


Successfull login with test account:

*SNIP*
[21:59:15.46] 0b6c Messenger: Zone_HotmailProtocol
CMNSConnection::SendNetMsg@00D55E28: Sent >USR 4 SSO S t=EwBwA...
[21:59:15.46] 0b6c Messenger: Zone_HotmailProtocol
CHotmailService::ContinuePlatformAuthentication> Completed with hr = 0x0
[21:59:15.79] 0b6c Messenger: Zone_Net
CTCPNetworkLayer::OnMessage (00D578C8) (2) >> Got WM_WSASELECT_MESSAGE(1055)
from WSAAsyncSelect for socket = 3124, error = 0, event = FD_READ
[21:59:15.79] 0b6c Messenger: Zone_HotmailProtocol
CMNSConnection::CheckForNetMsgs@00D55E28: Recv >USR 4 OK
1 0<
[21:59:15.79] 0b6c Messenger: Zone_HotmailProtocol
CMNSNet::ChangeStateMachineState: MNS_AUTHENTICATING_CHALLENGED =>
MNS_CONNECTED
*SNIP*

(Sorry about this mess. Text formatting options are quite limited)

I think this is some kind of server problem. As someone already mentioned
resetting live password does not help.

Risto


"George Valenti" wrote:

> Hi,
>
> Try sending it to the attached link below:
>
> https://support.live.com/eform.aspx?...eformts&scrx=1
>
> Regards,
> George
>

I have been having this issue for the past month, after awhile it come back
up, but then it goes down again. I have not been able to use my "important"
msn account for the past 2 days. Same problem as all of you.

I know Johnatha Kay is right, their server must be down and some accounts
drop. It has nothing to do with our computers, routers, or settings or else
noone would be able to log in from that same PC. I guess we are the unlucky
ones any idea when this will be fix??? Thank you!!!

"pacuk01" wrote:

> Hi,
>
> I am running XP and I suddenly started to get log in problems with the above
> error code.
>
> I have searched and searched followed the instructions and still can't sign
> on. I have deleted the host files, which made no difference. Turned off my
> firewall.
>
> Any ideas?