Error 815 message

I have been running Vista Home Premium on desktop since March and haven't had
connection problems until about 2-3 weeks ago. Now, more often than not when
I turn system on I get two windows that say trying to dial up and connect (I
use DSL) and then Error 815 window pops up and I never get connected to ANY
IE site. Qwest, MSN ,and Gateway tech support all have me turn off
everything, wait a minute, and start again. This may or may not work.
Gateway had me download update #KB941649 for system stability but I still had
same problem the next day but no problem the next two days. It seems to be
hit or miss. Any ideas for a technically challenged senior citizen? Thanks.

You might have some malware (such as a dialer) that got installed on
your machine. Run a thorough AV scan and several anti-spyware scans
to make sure you aren't infected.


On Thu, 25 Oct 2007 14:29:01 -0700, Patricia B
<> wrote:

>I have been running Vista Home Premium on desktop since March and haven't had
>connection problems until about 2-3 weeks ago. Now, more often than not when
>I turn system on I get two windows that say trying to dial up and connect (I
>use DSL) and then Error 815 window pops up and I never get connected to ANY
>IE site. Qwest, MSN ,and Gateway tech support all have me turn off
>everything, wait a minute, and start again. This may or may not work.
>Gateway had me download update #KB941649 for system stability but I still had
>same problem the next day but no problem the next two days. It seems to be
>hit or miss. Any ideas for a technically challenged senior citizen? Thanks.

my sons computor will not access to the internet at all so we can't get
any help for assistence. we get error message re:error 815 we have
done several scans and still nothing can anyone help me with this
problem.we have a cable dsl connection and not dial up . thanks becky


--
sarahsgranny

Contact your Internet Service Provider who supplies your Broadband
connection, and get them to talk you through setting it up.
1. Could be a wrong username and/or Passoword.
2. The Network Adaptor cound be "Disabled".
Go into Device Manager to check.

--
Mick Murphy - Qld - Australia


"sarahsgranny" wrote:

>
> my sons computor will not access to the internet at all so we can't get
> any help for assistence. we get error message re:error 815 we have
> done several scans and still nothing can anyone help me with this
> problem.we have a cable dsl connection and not dial up . thanks becky
>
>
> --
> sarahsgranny
>

Hi Becky,

Did it work previously? How is he connected to the dsl line?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"sarahsgranny" <> wrote in message
news:...
>
> my sons computor will not access to the internet at all so we can't get
> any help for assistence. we get error message re:error 815 we have
> done several scans and still nothing can anyone help me with this
> problem.we have a cable dsl connection and not dial up . thanks becky
>
>
> --
> sarahsgranny