Error Code 0x11 installing Security Update for Virtual PC 2004

Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
three times. Each time, the failure is described as, "Installation Failure",
"Error Code: 0x11". All of the rest of today's updates installed without
error.

I am runnint XP Pro SP2 on Intel Pentium D.

I have had the same problem - there were another half dozen or so updates,
which would not install initially, so I went to the web-site. Then all but
the last two installed - KB937143 and KB 937986. Any idea of a solution yet?
I've tried re-installing them five times, and have turned off my virus
program, to no avail.

"Fred Hewett" wrote:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
> three times. Each time, the failure is described as, "Installation Failure",
> "Error Code: 0x11". All of the rest of today's updates installed without
> error.
>
> I am runnint XP Pro SP2 on Intel Pentium D.

Post the contents of the KB937986.log that is located in your User
Profile folder.
Go to Start > Run > type in [or copy&paste the below]

%userprofile%\Local Settings

Click OK or press Enter
Open the Temp folder and than copy&paste the KB937986.log into your
reply, please.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Fred Hewett wrote:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
> three times. Each time, the failure is described as, "Installation Failure",
> "Error Code: 0x11". All of the rest of today's updates installed without
> error.
>
> I am runnint XP Pro SP2 on Intel Pentium D.

No such log exists. It was actually:
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB937143)
Security Update for Windows XP (KB936021)
That would not install.

"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User
> Profile folder.
> Go to Start > Run > type in [or copy&paste the below]
>
> %userprofile%\Local Settings
>
> Click OK or press Enter
> Open the Temp folder and than copy&paste the KB937986.log into your
> reply, please.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Fred Hewett wrote:
>
> > Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
> > Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
> > three times. Each time, the failure is described as, "Installation Failure",
> > "Error Code: 0x11". All of the rest of today's updates installed without
> > error.
> >
> > I am runnint XP Pro SP2 on Intel Pentium D.
>

i cannot install KB 937143 either my computer switches off at around 90%
complete. all of the other updates installed fine though. i am running vista
premium. there isnt a log file on my pc as described below (but with the
file name) maybe because the pc switches off?



"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User
> Profile folder.
> Go to Start > Run > type in [or copy&paste the below]
>
> %userprofile%\Local Settings
>
> Click OK or press Enter
> Open the Temp folder and than copy&paste the KB937986.log into your
> reply, please.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Fred Hewett wrote:
>
> > Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
> > Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
> > three times. Each time, the failure is described as, "Installation Failure",
> > "Error Code: 0x11". All of the rest of today's updates installed without
> > error.
> >
> > I am runnint XP Pro SP2 on Intel Pentium D.
>

No Log files found anywhere related to the failure.

It is NOT temp space used up, I cleaned all temp directories after looing
for .log
and retried.

Windows XP pro sp2 Pentium 4 3.o ghz 2gb memory 13.9 gb free on C:, 9.44 GB
free on temp

The file was actually in my %TEMP% directory. The contents:

Resource copy failed from D:\Temp\FredH\Virtual PC.exe to C:\Program
Files\Microsoft Virtual PC\Virtual PC.exe

-- Fred

"MowGreen [MVP]" wrote:

> Post the contents of the KB937986.log that is located in your User
> Profile folder.
> Go to Start > Run > type in [or copy&paste the below]
>
> %userprofile%\Local Settings
>
> Click OK or press Enter
> Open the Temp folder and than copy&paste the KB937986.log into your
> reply, please.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============

To *All* of the folks who tagged onto this thread,
PLEASE START YOUR OWN THREAD. This one was started Fred and for the
issue of installing KB937986 in XP, NOTHING ELSE !!
Thanks.
================================================== ==========================================
Fred,

The log *should be* located in
Documents and Settings\<YourUserAccountName>\Local Settings\Temp
is that where you found it ?

Which version of VPC is installed ... VPC or VPC SP1 ?
The updates *are* different:

Security Update for Microsoft Virtual PC 2004 (KB937986)
http://www.microsoft.com/downloads/d...DisplayLang=en

Security Update for Microsoft Virtual PC 2004 SP1 (KB937986)
http://www.microsoft.com/downloads/d...DisplayLang=en

Suggest you download and SAVE the correct one for the version of VPC
installed. Save it to the same partition/HD as the one that VPC is
installed to or move it there after the download completes.

Close the browser and any other open programs. ENSURE that VPC is NOT
running. If that requires a restart, then do that first.
Then run the executable that you downloaded.

The update updates VPC's executable, Virtual PC.exe.
For VPC RTM it updates it to V. 5.3.0.583
For VPC SP1, either V. 5.3.582.44 OR, V 5.3.582.45


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Fred Hewett wrote:

> The file was actually in my %TEMP% directory. The contents:
>
> Resource copy failed from D:\Temp\FredH\Virtual PC.exe to C:\Program
> Files\Microsoft Virtual PC\Virtual PC.exe
>
> -- Fred
>
> "MowGreen [MVP]" wrote:
>
>
>>Post the contents of the KB937986.log that is located in your User
>>Profile folder.
>>Go to Start > Run > type in [or copy&paste the below]
>>
>>%userprofile%\Local Settings
>>
>>Click OK or press Enter
>>Open the Temp folder and than copy&paste the KB937986.log into your
>>reply, please.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>
>

No, the file was in my %TEMP% directory. If the TEMP environment variable is
defined,
that's where temp files go.

However, seeing this error gave me a couple of ideas. The last one paid
off: I undefined
TEMP and TMP in System Properties and tried again. It then worked.

FYI: It then put KB937986.log in C:\Windows\Temp, not "%USERPROFILE%\Local
Settings\Temp".
For me, USERPROFILE=D:\Profiles\FredH.

I have seen things like this before occasionally. Sometimes MS assumes that
the temp
directory will be on the same drive as Windows. I haven't seen it for a
while; it just didn't
occur to me that they'd do that for an update.

-- Fred

P.S. To answer your other question: I have VPC 2004 SP1, although there is
no obvious
way to tell.

"MowGreen [MVP]" wrote:

================================================== ==========================================
> Fred,
>
> The log *should be* located in
> Documents and Settings\<YourUserAccountName>\Local Settings\Temp
> is that where you found it ?
>
> Which version of VPC is installed ... VPC or VPC SP1 ?
> The updates *are* different:
>
> Security Update for Microsoft Virtual PC 2004 (KB937986)
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Security Update for Microsoft Virtual PC 2004 SP1 (KB937986)
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Suggest you download and SAVE the correct one for the version of VPC
> installed. Save it to the same partition/HD as the one that VPC is
> installed to or move it there after the download completes.
>
> Close the browser and any other open programs. ENSURE that VPC is NOT
> running. If that requires a restart, then do that first.
> Then run the executable that you downloaded.
>
> The update updates VPC's executable, Virtual PC.exe.
> For VPC RTM it updates it to V. 5.3.0.583
> For VPC SP1, either V. 5.3.582.44 OR, V 5.3.582.45
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten

"Fred Hewett" <> schrieb:

> Today's update entitled, "Security Update for Microsoft Virtual PC 2004 and
> Microsoft Virtual 2004, Service Pack 1 (KB937986)" has failed to install
> three times. Each time, the failure is described as, "Installation Failure",
> "Error Code: 0x11".

Hm, to workaround the problem, you may wish to uninstall VPC 2004 SP1
and install VPC 2007:
http://www.microsoft.com/downloads/d...DisplayLang=en

Bye,
Freudi