Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:
How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785
Step #2 => Now see Resolution Method 2 in this related KB article:
http://support.microsoft.com/kb/923100 (ignore the title and errors)
After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
versions (but only the ones you wrote down in #1 above) manually using the
download links on the page then run Windows Update manually to install
security updates for same.
NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.
IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:
1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1
NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archi...30/611355.aspx. Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.
Step #3 => Check-in at Windows Update and install any critical security
updates offered.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
auntbee wrote:
> I am also having a problem with updates: KB953297 & KB963707. Both
> download,
> but won't install. When I contacted Microsoft support, I was told to
> install
> & run a file "dotnetfx_cleanup tool". After doing that, my accounting
> program wouldn't work because that cleanup tool removed files that my
> accounting program needed...I ended up restoring my computer to a date
> before I used that cleanup tool....most features of my accounting program
> work now, but there are still features that do not, because files were
> removed & not restored. Does anyone have a solution?
<snip>