Error code 0x80200010 with Panda WebAdmin Client Antivirus

It is now 6 months our IT-manager installed the Panda WebAdmin Client
Antivirus and it is now also 6 months I get the Error code 0x80200010 by
running Windows Update.

Panda website does not give any information for WebAdmin and our IT-manager
has no idea.

An example of the Windowsupdate.log:

2007-07-03 21:13:24:426 1192 620 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:798 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:808 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:808 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:808 1192 620 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:808 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:808 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:818 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:818 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:25:828 1192 3c4 DnldMgr BITS job
{72872375-36CA-4081-B0CA-3142215E2902} hit a transient error, updateId =
{ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100, error = 0x80200010
2007-07-03 21:13:25:828 1192 3c4 DnldMgr Attempt no. 1 to resume the job
2007-07-03 21:13:25:968 1192 620 DnldMgr BITS job
{72872375-36CA-4081-B0CA-3142215E2902} hit a transient error, updateId =
{ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100, error = 0x80200010
2007-07-03 21:13:25:968 1192 620 DnldMgr Attempt no. 2 to resume the job
2007-07-03 21:13:26:108 1192 714 DnldMgr BITS job
{72872375-36CA-4081-B0CA-3142215E2902} hit a transient error, updateId =
{ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100, error = 0x80200010
2007-07-03 21:13:26:108 1192 714 DnldMgr Attempt no. 3 to resume the job
2007-07-03 21:13:26:229 1192 3c4 DnldMgr BITS job
{72872375-36CA-4081-B0CA-3142215E2902} hit a transient error, updateId =
{ADBE6425-6560-4D40-9478-1E35B3CDAB4F}.100, error = 0x80200010
2007-07-03 21:13:26:229 1192 3c4 DnldMgr Will not attempt to resume the
job as it has reached the maximum number of attempts.
2007-07-03 21:13:26:229 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:811 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:811 1192 d88 DnldMgr BITS job
{CEF71526-B677-428F-B2F1-3161DD9B73E8} hit a transient error, updateId =
{6E945291-FDE4-45E9-BA16-4A6B11411772}.103, error = 0x80200010
2007-07-03 21:13:27:811 1192 d88 DnldMgr Attempt no. 1 to resume the job
2007-07-03 21:13:27:991 1192 620 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:991 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:991 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:991 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:27:991 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:28:001 1192 714 DnldMgr BITS job
{CEF71526-B677-428F-B2F1-3161DD9B73E8} hit a transient error, updateId =
{6E945291-FDE4-45E9-BA16-4A6B11411772}.103, error = 0x80200010
2007-07-03 21:13:28:011 1192 714 DnldMgr Attempt no. 2 to resume the job
2007-07-03 21:13:28:171 1192 3c4 DnldMgr BITS job
{CEF71526-B677-428F-B2F1-3161DD9B73E8} hit a transient error, updateId =
{6E945291-FDE4-45E9-BA16-4A6B11411772}.103, error = 0x80200010
2007-07-03 21:13:28:171 1192 3c4 DnldMgr Attempt no. 3 to resume the job
2007-07-03 21:13:28:292 1192 d88 DnldMgr BITS job
{CEF71526-B677-428F-B2F1-3161DD9B73E8} hit a transient error, updateId =
{6E945291-FDE4-45E9-BA16-4A6B11411772}.103, error = 0x80200010
2007-07-03 21:13:28:302 1192 d88 DnldMgr Will not attempt to resume the
job as it has reached the maximum number of attempts.
2007-07-03 21:13:28:302 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:453 1192 620 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:453 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:453 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:463 1192 42c Report REPORT EVENT:
{407A96A3-D685-4C72-8655-972CC9E145FC} 2007-07-03
21:13:24:446+0800 1 161 101 {62111A48-92AF-4107-907C-156B3FC85428} 101 80200010 MicrosoftUpdate Failure Content Download Error: Download failed.
2007-07-03 21:13:29:463 1192 42c Report REPORT EVENT:
{98A556E3-A8D2-430A-9CEC-1251F3C3A341} 2007-07-03
21:13:26:299+0800 1 161 101 {055B1B44-96BE-49BD-A55E-233B4153A606} 100 80200010 MicrosoftUpdate Failure Content Download Error: Download failed.
2007-07-03 21:13:29:463 1192 42c Report REPORT EVENT:
{8BFD6005-082F-400E-B3D7-5C093BDC2D6F} 2007-07-03
21:13:28:312+0800 1 161 101 {E2E1C013-B99A-4683-921C-B99663F3F8ED} 103 80200010 MicrosoftUpdate Failure Content Download Error: Download failed.
2007-07-03 21:13:29:463 608 fb8 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-07-03 21:13:29:463 608 fb8 COMAPI - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 21, unaccounted = 0)
2007-07-03 21:13:29:463 608 fb8 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2007-07-03 21:13:29:463 608 fb8 COMAPI ---------
2007-07-03 21:13:29:463 608 fb8 COMAPI -- END -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-07-03 21:13:29:473 1192 620 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:483 1192 3c4 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:493 1192 d88 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:493 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.
2007-07-03 21:13:29:493 608 fb8 COMAPI -------------
2007-07-03 21:13:29:503 1192 714 DnldMgr Error 0x80200010 occurred while
downloading update; notifying dependent calls.


I am not a pro of Softwares and so far nobody was able to help me.

Thanks in advance.
Best regards
Sandro

sandro <> wrote:

> It is now 6 months our IT-manager installed the Panda WebAdmin Client
> Antivirus and it is now also 6 months I get the Error code 0x80200010
> by running Windows Update.
>
> Panda website does not give any information for WebAdmin and our
> IT-manager has no idea.

You should *always* disable all anti-virus or anti-spyware products before
attempting any Windows Update.

If you do not know how to disable Panda, then please refer to Panda's
support.

--
Robin Walker [MVP Networking]