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jenny
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after installing windows update this code appears and says unable to display
the page you want to view, any suggestions please? |
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MowGreen
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Which edition of Windows ?
What Service Pack level is it now on ? For XP, *right* click My Computer either on the Desktop or Start Menu and choose Properties. The information is under System: For Vista \Win7, *right* click Computer either on the Desktop or Start Menu and choose Properties. The information is under 'Windows edition' 0x8024D007 WU_E_SETUP_REGISTRATION_FAILED Windows Update Agent could not be updated because regsvr32.exe returned an error. Suggest you clean boot the system to rule out interference from 3rd party software (antivirus/security suite/firewall/etc): How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353 If you feel comfortable doing the steps yourself, do 'Method 2: Manually starting XP with a clean boot (advanced user only)'. Otherwise, use the Guided Help. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Do 'Step 1: Perform a clean boot'. * Now check to see if the Windows firewall is enabled in Control Panel IF a 3rd party firewall was being used. * Once the system is in a clean boot state, go here: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Click the Fixit button. When you're prompted to run or save the file, choose *save*. Once MicrosoftFixit50202.msi finishes downloading, close all open programs and browsers. With the system connected to the internet, run MicrosoftFixit50202.msi and choose the *Aggressive mode*. All of the operations it carries out are listed in the KB article under " Let me fix it myself " heading. When it's finished, restart the system and keep it in the clean boot state. Now try to update again. If the search for updates still fails, please copy&paste the *last* 50 or so lines of the WindowsUpdate.log into your reply: How to read the Windowsupdate.log file http://support.microsoft.com/kb/902093 IF the system *can* search for updates, UNdo the clean boot steps, and do another search for updates. If it fails now then it's probably being caused by the installed security software. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" jenny wrote: > after installing windows update this code appears and says unable to display > the page you want to view, any suggestions please? |
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PA Bear [MS MVP]
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What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? -- ~PA Bear, junior god Enigmae wrote: > First off, I have to say that you, MowGreen, are a god at this technical > stuff. I have been reading a lot of your support and comments to this > particular error code. I followed your instructions in this thread > precisely, but during the Fix It stage, I ran into an odd problem. The > program stated that the BITS was uanble to start even though I have > administrative powers. I'll post my last 50 lines of my windows update > log, > but i read the last few and it shows errors dealing with *.dll files. I > tried the knowledge base solution where it shows you how to register these > particular *.dll files, but this did not work either. Hope you can shed > some > light on this ordeal... > > 2009-11-19 23:26:08:140 3532 f1c Setup ** START ** Setup: Installing > client > binaries > 2009-11-19 23:26:08:140 3532 f1c Setup ********* > 2009-11-19 23:26:08:140 3532 f1c Setup * Download directory: > C:\WINDOWS\SoftwareDistribution\WebSetup > 2009-11-19 23:26:08:140 3532 f1c Setup * Stop and start service: Yes > 2009-11-19 23:26:08:328 3532 f1c Setup Starting file operations for > section > cdm > 2009-11-19 23:26:09:531 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\cdm.dll to > C:\WINDOWS\system32\cdm.dll.wusetup.1004046.new > 2009-11-19 23:26:09:796 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\cdm.dll.wusetup.1004046.new to > C:\WINDOWS\system32\cdm.dll 2009-11-19 23:26:09:796 3532 f1c Setup File > operations for section cdm > completed successfully > 2009-11-19 23:26:09:796 3532 f1c Setup Starting file operations for > section > wuapi > 2009-11-19 23:26:11:078 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to > C:\WINDOWS\system32\wuapi.dll.wusetup.1005531.new > 2009-11-19 23:26:11:140 3532 f1c Setup WARNING: Could not move > C:\WINDOWS\system32\wuapi.dll to > C:\WINDOWS\system32\wuapi.dll.wusetup.1005703.bak due to 0x80070020 > 2009-11-19 23:26:12:281 3532 f1c Setup File operations for section wuapi > completed successfully > 2009-11-19 23:26:12:328 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll .mui_en to > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.4.7600.226\wuapi.dll.mui > 2009-11-19 23:26:12:328 3532 f1c Setup Starting file operations for > section > wuauclt > 2009-11-19 23:26:13:281 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuauclt.e xe to > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007828.ne w > 2009-11-19 23:26:14:000 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007828.ne w to > C:\WINDOWS\system32\wuauclt.exe > 2009-11-19 23:26:14:000 3532 f1c Setup File operations for section wuauclt > completed successfully > 2009-11-19 23:26:14:000 3532 f1c Setup Starting file operations for > section > wuaucpl > 2009-11-19 23:26:14:593 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.c pl to > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ne w > 2009-11-19 23:26:15:453 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ne w to > C:\WINDOWS\system32\wuaucpl.cpl > 2009-11-19 23:26:15:453 3532 f1c Setup File operations for section wuaucpl > completed successfully > 2009-11-19 23:26:15:609 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wuaucpl.cpl.mui to > C:\WINDOWS\system32\wuaucpl.cpl.mui.wusetup.101001 5.bak > 2009-11-19 23:26:15:937 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.c pl.mui_en to > C:\WINDOWS\system32\wuaucpl.cpl.mui > 2009-11-19 23:26:15:953 3532 f1c Setup Starting file operations for > section > wuaueng_WebSetup > 2009-11-19 23:26:17:546 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.d ll to > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012062.ne w > 2009-11-19 23:26:21:906 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012062.ne w to > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:21:906 3532 f1c Setup File operations for section > wuaueng_WebSetup completed successfully > 2009-11-19 23:26:22:031 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wuaueng.dll.mui to > C:\WINDOWS\system32\wuaueng.dll.mui.wusetup.101646 8.bak > 2009-11-19 23:26:22:296 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.d ll.mui_en to > C:\WINDOWS\system32\wuaueng.dll.mui > 2009-11-19 23:26:22:296 3532 f1c Setup Starting file operations for > section > wucltui > 2009-11-19 23:26:23:343 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.d ll to > C:\WINDOWS\system32\wucltui.dll.wusetup.1017656.ne w > 2009-11-19 23:26:23:593 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wucltui.dll.wusetup.1017656.ne w to > C:\WINDOWS\system32\wucltui.dll > 2009-11-19 23:26:24:265 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\en\wuau.a dm to > C:\WINDOWS\INF\wuau.adm.wusetup.1018812.new > 2009-11-19 23:26:24:296 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\INF\wuau.adm.wusetup.1018812.new to C:\WINDOWS\INF\wuau.adm > 2009-11-19 23:26:24:296 3532 f1c Setup File operations for section wucltui > completed successfully > 2009-11-19 23:26:24:328 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wucltui.dll.mui to > C:\WINDOWS\system32\wucltui.dll.mui.wusetup.101885 9.bak > 2009-11-19 23:26:24:343 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.d ll.mui_en to > C:\WINDOWS\system32\wucltui.dll.mui > 2009-11-19 23:26:24:515 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\HELP\wuauhelp.chm to > C:\WINDOWS\HELP\wuauhelp.chm.wusetup.1018937.bak > 2009-11-19 23:26:24:515 3532 f1c Setup Setup successfully copied MUI help > file C:\WINDOWS\SoftwareDistribution\WebSetup\wuauhelp. chm_en to > C:\WINDOWS\HELP\wuauhelp.chm > 2009-11-19 23:26:24:515 3532 f1c Setup Starting file operations for > section > wups > 2009-11-19 23:26:25:109 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to > C:\WINDOWS\system32\wups.dll.wusetup.1019656.new > 2009-11-19 23:26:25:140 3532 f1c Setup File operations for section wups > completed successfully > 2009-11-19 23:26:25:140 3532 f1c Setup Starting file operations for > section > wups2 > 2009-11-19 23:26:25:312 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wups2.dll to > C:\WINDOWS\system32\wups2.dll.wusetup.1019875.new > 2009-11-19 23:26:25:343 3532 f1c Setup File operations for section wups2 > completed successfully > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section cdm > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations > for > section cdm: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuapi > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations > for > section wuapi: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuauclt > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations > for > section wuauclt: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuaucpl > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations > for > section wuaucpl: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuaueng_WebSetup > 2009-11-19 23:26:25:343 3532 f1c Misc Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll" > 2009-11-19 23:26:26:484 3108 c34 Misc =========== Logging initialized > (build: 7.4.7600.226, tz: -0500) =========== > 2009-11-19 23:26:26:484 3108 c34 Misc = Process: > C:\WINDOWS\system32\regsvr32.exe > 2009-11-19 23:26:26:484 3108 c34 Misc = Module: > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:26:484 3108 c34 Service FATAL: ChangeServiceConfig failed > with error 0x80070005 > 2009-11-19 23:26:26:484 3108 c34 Service FATAL: WU client fail to create > WU > service with error 0x80070005 > 2009-11-19 23:26:26:515 3532 f1c Misc FATAL: Self registration of > C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007 > 2009-11-19 23:26:26:515 3532 f1c Setup WARNING: Completed registration > operations for section wuaueng_WebSetup: status 0x8024d007 > 2009-11-19 23:26:26:515 3532 f1c Setup WARNING: Setup failed while > processing registry operations, error = 0x8024D007. Rolling back changes. > 2009-11-19 23:26:26:625 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\cdm.dll.wusetup.1004093.bak back to > C:\WINDOWS\system32\cdm.dll > 2009-11-19 23:26:26:703 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007843.ba k back to > C:\WINDOWS\system32\wuauclt.exe > 2009-11-19 23:26:26:859 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ba k back to > C:\WINDOWS\system32\wuaucpl.cpl > 2009-11-19 23:26:26:875 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaucpl.cpl.mui.wusetup.101001 5.bak back to > C:\WINDOWS\system32\wuaucpl.cpl.mui > 2009-11-19 23:26:28:593 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012109.ba k back to > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:28:750 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaueng.dll.mui.wusetup.101646 8.bak back to > C:\WINDOWS\system32\wuaueng.dll.mui > 2009-11-19 23:26:30:046 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wucltui.dll.wusetup.1017906.ba k back to > C:\WINDOWS\system32\wucltui.dll > 2009-11-19 23:26:30:359 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\INF\wuau.adm.wusetup.1018828.bak back to > C:\WINDOWS\INF\wuau.adm > 2009-11-19 23:26:30:656 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wucltui.dll.mui.wusetup.101885 9.bak back to > C:\WINDOWS\system32\wucltui.dll.mui > 2009-11-19 23:26:30:781 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\HELP\wuauhelp.chm.wusetup.1018937.bak back to > C:\WINDOWS\HELP\wuauhelp.chm > 2009-11-19 23:26:31:109 3532 f1c Setup * WARNING: Exit code = 0x8024D007 > 2009-11-19 23:26:31:140 3532 f1c Setup ********* > 2009-11-19 23:26:31:171 3532 f1c Setup ** END ** Setup: Installing > client > binaries > 2009-11-19 23:26:31:171 3532 f1c Setup ************* > 2009-11-19 23:26:31:171 3532 f1c Setup FATAL: InstallUpdatedBinaries > failed > with error 0x8024d007 > 2009-11-19 23:26:31:171 3532 f1c WUWeb FATAL: InstallUpdatedBinaries > failed > with error:0x8024d007 > 2009-11-19 23:26:31:171 3532 f1c WUWeb FATAL: UpdateClientWorker failed: > error 0x8024d007 > 2009-11-19 23:28:12:875 1000 8ac Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:28:12:875 1000 8ac Misc = Process: > \??\C:\WINDOWS\system32\winlogon.exe > 2009-11-19 23:28:12:875 1000 8ac Misc = Module: > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:28:12:875 1000 8ac Shutdwn FATAL: WUAutoUpdateAtShutdown > failed, hr=80240FFF > 2009-11-19 23:40:57:171 2592 4e8 Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:40:57:218 2592 4e8 Misc = Process: C:\Program > Files\Internet > Explorer\iexplore.exe > 2009-11-19 23:40:57:265 2592 4e8 Misc = Module: > C:\WINDOWS\system32\wuapi.dll > 2009-11-19 23:40:57:171 2592 4e8 COMAPI FATAL: Unable to connect to the > service (hr=80070002) > 2009-11-19 23:40:57:265 2592 4e8 COMAPI WARNING: Unable to establish > connection to the service. (hr=80070002) > 2009-11-19 23:41:00:406 2592 4e8 COMAPI FATAL: Unable to connect to the > service (hr=80070002) > 2009-11-19 23:41:00:406 2592 4e8 COMAPI WARNING: Unable to establish > connection to the service. (hr=80070002) > 2009-11-19 23:41:05:359 2592 4e8 Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:41:05:359 2592 4e8 Misc = Process: C:\Program > Files\Internet > Explorer\iexplore.exe > 2009-11-19 23:41:05:359 2592 4e8 Misc = Module: > C:\WINDOWS\system32\wuweb.dll > 2009-11-19 23:41:05:359 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:640 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:05:906 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:906 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:05:921 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:937 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:234 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:250 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:250 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:265 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:375 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:390 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:437 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > 2009-11-19 23:41:06:468 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:671 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > 2009-11-19 23:41:06:671 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:07:312 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab: > 2009-11-19 23:41:07:328 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:07:343 2592 4e8 Setup *********** Setup: Checking > whether > self-update is required *********** > 2009-11-19 23:41:07:343 2592 4e8 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf > 2009-11-19 23:41:07:562 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required > version > = 7.4.7600.226 > 2009-11-19 23:41:07:593 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.4.7600.226\wuapi.dll: > target version = 0.0.0.0, required version = 7.4.7600.226 2009-11-19 > 23:41:07:640 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:687 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:765 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:781 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, > required > version = 7.4.7600.226 > 2009-11-19 23:41:08:062 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:109 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, > required > version = 7.4.7600.226 > 2009-11-19 23:41:08:390 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:484 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, > required > version = 7.4.7600.226 > 2009-11-19 23:41:08:484 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:687 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:687 2592 4e8 Setup * IsUpdateRequired = Yes |
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MowGreen
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Wow ... you're too kind, Enigmae. TY.
I'm more like an 'odd' than anything else. <w> * What is the installed antivirus/security suite/3rd party firewall ? * 2009-11-19 23:26:26:484 3108 c34 Service FATAL: ChangeServiceConfig failed with error 0x80070005 2009-11-19 23:26:26:484 3108 c34 Service FATAL: WU client fail to create WU service with error 0x80070005 *If* the system was booted to a clean state then the above error is occurring because the Permissions of the OS have been altered by the security software or, in a worst case scenario, malware. The service that's failing appears to be the Automatic Update service, not BITS. 2009-11-19 23:26:26:515 3532 f1c Misc FATAL: Self registration of C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007 And, it's failing because the wuaueng.dll fails to be registered. 2009-11-19 23:40:57:171 2592 4e8 COMAPI FATAL: Unable to connect to the service (hr=80070002) 80070002 The system cannot find the file specified 2009-11-19 23:26:12:328 3532 f1c Setup Setup successfully copied MUI file C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll .mui_en to C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.4.7600.226\wuapi.dll.mui Going by the above entry, the OS appears to be Windows XP, correct ? Before resetting the file and registry permissions, it would be best to scan the system for the presence of malware. Otherwise, the malware would prevent the reset of Perms. Download and *save*: Malwarebytes Anti-malware (MBAM) http://www.malwarebytes.org Click the 'Download - free version' button. Once the download completes close all open programs and browsers. Install MBAM (mbam-setup.exe) and allow it to update during it's installation. Once MBAM is installed it should open. If not, open it. Do a Quick scan of the system ( that's the Default setting ) by clicking the Scan button. When the scan is done click the Show results button. A log will open with the scan results. Please copy and paste that into your reply. Now click the Remove selected button *if* anything was detected. If MBAM detected something that can not be removed until the system is restarted, then restart now. Will await the scan result before recommending any further steps. MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Enigmae wrote: > First off, I have to say that you, MowGreen, are a god at this technical > stuff. I have been reading a lot of your support and comments to this > particular error code. I followed your instructions in this thread > precisely, but during the Fix It stage, I ran into an odd problem. The > program stated that the BITS was uanble to start even though I have > administrative powers. I'll post my last 50 lines of my windows update log, > but i read the last few and it shows errors dealing with *.dll files. I > tried the knowledge base solution where it shows you how to register these > particular *.dll files, but this did not work either. Hope you can shed some > light on this ordeal... > > 2009-11-19 23:26:08:140 3532 f1c Setup ** START ** Setup: Installing client > binaries > 2009-11-19 23:26:08:140 3532 f1c Setup ********* > 2009-11-19 23:26:08:140 3532 f1c Setup * Download directory: > C:\WINDOWS\SoftwareDistribution\WebSetup > 2009-11-19 23:26:08:140 3532 f1c Setup * Stop and start service: Yes > 2009-11-19 23:26:08:328 3532 f1c Setup Starting file operations for section > cdm > 2009-11-19 23:26:09:531 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\cdm.dll to > C:\WINDOWS\system32\cdm.dll.wusetup.1004046.new > 2009-11-19 23:26:09:796 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\cdm.dll.wusetup.1004046.new to C:\WINDOWS\system32\cdm.dll > 2009-11-19 23:26:09:796 3532 f1c Setup File operations for section cdm > completed successfully > 2009-11-19 23:26:09:796 3532 f1c Setup Starting file operations for section > wuapi > 2009-11-19 23:26:11:078 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to > C:\WINDOWS\system32\wuapi.dll.wusetup.1005531.new > 2009-11-19 23:26:11:140 3532 f1c Setup WARNING: Could not move > C:\WINDOWS\system32\wuapi.dll to > C:\WINDOWS\system32\wuapi.dll.wusetup.1005703.bak due to 0x80070020 > 2009-11-19 23:26:12:281 3532 f1c Setup File operations for section wuapi > completed successfully > 2009-11-19 23:26:12:328 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll .mui_en to > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.4.7600.226\wuapi.dll.mui > 2009-11-19 23:26:12:328 3532 f1c Setup Starting file operations for section > wuauclt > 2009-11-19 23:26:13:281 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuauclt.e xe to > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007828.ne w > 2009-11-19 23:26:14:000 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007828.ne w to > C:\WINDOWS\system32\wuauclt.exe > 2009-11-19 23:26:14:000 3532 f1c Setup File operations for section wuauclt > completed successfully > 2009-11-19 23:26:14:000 3532 f1c Setup Starting file operations for section > wuaucpl > 2009-11-19 23:26:14:593 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.c pl to > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ne w > 2009-11-19 23:26:15:453 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ne w to > C:\WINDOWS\system32\wuaucpl.cpl > 2009-11-19 23:26:15:453 3532 f1c Setup File operations for section wuaucpl > completed successfully > 2009-11-19 23:26:15:609 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wuaucpl.cpl.mui to > C:\WINDOWS\system32\wuaucpl.cpl.mui.wusetup.101001 5.bak > 2009-11-19 23:26:15:937 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.c pl.mui_en to > C:\WINDOWS\system32\wuaucpl.cpl.mui > 2009-11-19 23:26:15:953 3532 f1c Setup Starting file operations for section > wuaueng_WebSetup > 2009-11-19 23:26:17:546 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.d ll to > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012062.ne w > 2009-11-19 23:26:21:906 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012062.ne w to > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:21:906 3532 f1c Setup File operations for section > wuaueng_WebSetup completed successfully > 2009-11-19 23:26:22:031 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wuaueng.dll.mui to > C:\WINDOWS\system32\wuaueng.dll.mui.wusetup.101646 8.bak > 2009-11-19 23:26:22:296 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.d ll.mui_en to > C:\WINDOWS\system32\wuaueng.dll.mui > 2009-11-19 23:26:22:296 3532 f1c Setup Starting file operations for section > wucltui > 2009-11-19 23:26:23:343 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.d ll to > C:\WINDOWS\system32\wucltui.dll.wusetup.1017656.ne w > 2009-11-19 23:26:23:593 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\system32\wucltui.dll.wusetup.1017656.ne w to > C:\WINDOWS\system32\wucltui.dll > 2009-11-19 23:26:24:265 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\en\wuau.a dm to > C:\WINDOWS\INF\wuau.adm.wusetup.1018812.new > 2009-11-19 23:26:24:296 3532 f1c Setup Setup successfullly moved > C:\WINDOWS\INF\wuau.adm.wusetup.1018812.new to C:\WINDOWS\INF\wuau.adm > 2009-11-19 23:26:24:296 3532 f1c Setup File operations for section wucltui > completed successfully > 2009-11-19 23:26:24:328 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\system32\wucltui.dll.mui to > C:\WINDOWS\system32\wucltui.dll.mui.wusetup.101885 9.bak > 2009-11-19 23:26:24:343 3532 f1c Setup Setup successfully copied MUI file > C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.d ll.mui_en to > C:\WINDOWS\system32\wucltui.dll.mui > 2009-11-19 23:26:24:515 3532 f1c Setup Setup successfully moved MUI file > C:\WINDOWS\HELP\wuauhelp.chm to > C:\WINDOWS\HELP\wuauhelp.chm.wusetup.1018937.bak > 2009-11-19 23:26:24:515 3532 f1c Setup Setup successfully copied MUI help > file C:\WINDOWS\SoftwareDistribution\WebSetup\wuauhelp. chm_en to > C:\WINDOWS\HELP\wuauhelp.chm > 2009-11-19 23:26:24:515 3532 f1c Setup Starting file operations for section > wups > 2009-11-19 23:26:25:109 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to > C:\WINDOWS\system32\wups.dll.wusetup.1019656.new > 2009-11-19 23:26:25:140 3532 f1c Setup File operations for section wups > completed successfully > 2009-11-19 23:26:25:140 3532 f1c Setup Starting file operations for section > wups2 > 2009-11-19 23:26:25:312 3532 f1c Setup Successfully copied source file > C:\WINDOWS\SoftwareDistribution\WebSetup\wups2.dll to > C:\WINDOWS\system32\wups2.dll.wusetup.1019875.new > 2009-11-19 23:26:25:343 3532 f1c Setup File operations for section wups2 > completed successfully > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section cdm > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations for > section cdm: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuapi > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations for > section wuapi: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuauclt > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations for > section wuauclt: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuaucpl > 2009-11-19 23:26:25:343 3532 f1c Setup Completed registration operations for > section wuaucpl: status 0 > 2009-11-19 23:26:25:343 3532 f1c Setup Starting registry operations for > section wuaueng_WebSetup > 2009-11-19 23:26:25:343 3532 f1c Misc Registering binary: > C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll" > 2009-11-19 23:26:26:484 3108 c34 Misc =========== Logging initialized > (build: 7.4.7600.226, tz: -0500) =========== > 2009-11-19 23:26:26:484 3108 c34 Misc = Process: > C:\WINDOWS\system32\regsvr32.exe > 2009-11-19 23:26:26:484 3108 c34 Misc = Module: > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:26:484 3108 c34 Service FATAL: ChangeServiceConfig failed > with error 0x80070005 > 2009-11-19 23:26:26:484 3108 c34 Service FATAL: WU client fail to create WU > service with error 0x80070005 > 2009-11-19 23:26:26:515 3532 f1c Misc FATAL: Self registration of > C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007 > 2009-11-19 23:26:26:515 3532 f1c Setup WARNING: Completed registration > operations for section wuaueng_WebSetup: status 0x8024d007 > 2009-11-19 23:26:26:515 3532 f1c Setup WARNING: Setup failed while > processing registry operations, error = 0x8024D007. Rolling back changes. > 2009-11-19 23:26:26:625 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\cdm.dll.wusetup.1004093.bak back to > C:\WINDOWS\system32\cdm.dll > 2009-11-19 23:26:26:703 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuauclt.exe.wusetup.1007843.ba k back to > C:\WINDOWS\system32\wuauclt.exe > 2009-11-19 23:26:26:859 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1009156.ba k back to > C:\WINDOWS\system32\wuaucpl.cpl > 2009-11-19 23:26:26:875 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaucpl.cpl.mui.wusetup.101001 5.bak back to > C:\WINDOWS\system32\wuaucpl.cpl.mui > 2009-11-19 23:26:28:593 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaueng.dll.wusetup.1012109.ba k back to > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:26:28:750 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wuaueng.dll.mui.wusetup.101646 8.bak back to > C:\WINDOWS\system32\wuaueng.dll.mui > 2009-11-19 23:26:30:046 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wucltui.dll.wusetup.1017906.ba k back to > C:\WINDOWS\system32\wucltui.dll > 2009-11-19 23:26:30:359 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\INF\wuau.adm.wusetup.1018828.bak back to C:\WINDOWS\INF\wuau.adm > 2009-11-19 23:26:30:656 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\system32\wucltui.dll.mui.wusetup.101885 9.bak back to > C:\WINDOWS\system32\wucltui.dll.mui > 2009-11-19 23:26:30:781 3532 f1c Setup Rollback: Successfully copied > C:\WINDOWS\HELP\wuauhelp.chm.wusetup.1018937.bak back to > C:\WINDOWS\HELP\wuauhelp.chm > 2009-11-19 23:26:31:109 3532 f1c Setup * WARNING: Exit code = 0x8024D007 > 2009-11-19 23:26:31:140 3532 f1c Setup ********* > 2009-11-19 23:26:31:171 3532 f1c Setup ** END ** Setup: Installing client > binaries > 2009-11-19 23:26:31:171 3532 f1c Setup ************* > 2009-11-19 23:26:31:171 3532 f1c Setup FATAL: InstallUpdatedBinaries failed > with error 0x8024d007 > 2009-11-19 23:26:31:171 3532 f1c WUWeb FATAL: InstallUpdatedBinaries failed > with error:0x8024d007 > 2009-11-19 23:26:31:171 3532 f1c WUWeb FATAL: UpdateClientWorker failed: > error 0x8024d007 > 2009-11-19 23:28:12:875 1000 8ac Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:28:12:875 1000 8ac Misc = Process: > \??\C:\WINDOWS\system32\winlogon.exe > 2009-11-19 23:28:12:875 1000 8ac Misc = Module: > C:\WINDOWS\system32\wuaueng.dll > 2009-11-19 23:28:12:875 1000 8ac Shutdwn FATAL: WUAutoUpdateAtShutdown > failed, hr=80240FFF > 2009-11-19 23:40:57:171 2592 4e8 Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:40:57:218 2592 4e8 Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2009-11-19 23:40:57:265 2592 4e8 Misc = Module: > C:\WINDOWS\system32\wuapi.dll > 2009-11-19 23:40:57:171 2592 4e8 COMAPI FATAL: Unable to connect to the > service (hr=80070002) > 2009-11-19 23:40:57:265 2592 4e8 COMAPI WARNING: Unable to establish > connection to the service. (hr=80070002) > 2009-11-19 23:41:00:406 2592 4e8 COMAPI FATAL: Unable to connect to the > service (hr=80070002) > 2009-11-19 23:41:00:406 2592 4e8 COMAPI WARNING: Unable to establish > connection to the service. (hr=80070002) > 2009-11-19 23:41:05:359 2592 4e8 Misc =========== Logging initialized > (build: 7.2.6001.788, tz: -0500) =========== > 2009-11-19 23:41:05:359 2592 4e8 Misc = Process: C:\Program Files\Internet > Explorer\iexplore.exe > 2009-11-19 23:41:05:359 2592 4e8 Misc = Module: > C:\WINDOWS\system32\wuweb.dll > 2009-11-19 23:41:05:359 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:640 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:05:906 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:906 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:05:921 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:05:937 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:234 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:250 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:250 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:265 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:375 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab: > 2009-11-19 23:41:06:390 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:437 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > 2009-11-19 23:41:06:468 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:06:671 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab: > 2009-11-19 23:41:06:671 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:07:312 2592 4e8 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab: > 2009-11-19 23:41:07:328 2592 4e8 Misc Microsoft signed: Yes > 2009-11-19 23:41:07:343 2592 4e8 Setup *********** Setup: Checking whether > self-update is required *********** > 2009-11-19 23:41:07:343 2592 4e8 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf > 2009-11-19 23:41:07:562 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version > = 7.4.7600.226 > 2009-11-19 23:41:07:593 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wuapi.dll\7.4.7600.226\wuapi.dll: target version = 0.0.0.0, required version = 7.4.7600.226 > 2009-11-19 23:41:07:640 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:687 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:765 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:07:781 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:062 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:109 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:390 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:484 2592 4e8 Setup Update required for > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:484 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version > = 7.4.7600.226 > 2009-11-19 23:41:08:687 2592 4e8 Setup FATAL: Update required for > C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required > version = 7.4.7600.226 > 2009-11-19 23:41:08:687 2592 4e8 Setup * IsUpdateRequired = Yes > > |
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Enigmae
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I am running McAfee Security Center, but it was disabled during the "clean
boot" state and the BITS did not start during this state. Also I am running Windows XP Home Edition with SP3. |
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MowGreen
Guest
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As to McAfee, please see:
You receive error code 0xC80001FE when try to connect to the Windows Update Web site or to the Microsoft Update Web site to install updates http://support.microsoft.com/kb/958048 Also: Virus scanning recommendations for computers that are running Windows Server 2003, Windows 2000, Windows XP, or Windows Vista http://support.microsoft.com/kb/822158 Suggest you first attempt to reset file and registry permissions that were altered by McAfee: Solving setup errors by using the SubInACL tool to repair file and registry permissions http://blogs.msdn.com/astebner/archi...04/739820.aspx Can the Automatic Updates service be stopped and started now ? Can BITS be started and stopped now ? IF BITS can not be started nor stopped, see if it can be restored by running this tool in the clean boot state: Windows XP Update BITS Fix http://www.philmorgan.net/techie-too...for-windows-xp BTW, running the Fixit in it's Aggressive mode while the system is clean booted should have restored BITS. Althought the title of this KB does not contain the specific error code you're seeing, it contains fairly detailed steps that one can try to restore BITS: You may receive an error message that contains the "0x8DDD0018" code or the "0x80246008" code when you try to download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site http://support.microsoft.com/kb/910337 You may be looking at a Repair Install of XP if the damaged service(s) can not be restored, Enigmae. IF you have the original XP installation CD and retained a copy of SP3, then you can slipstream the two to expedite the process: Slipstreamed Windows XP CD Using SP3 http://www.theeldergeek.com/slipstreamed_xpsp3_cd.htm MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Enigmae wrote: > I am running McAfee Security Center, but it was disabled during the "clean > boot" state and the BITS did not start during this state. Also I am running > Windows XP Home Edition with SP3. |
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PA Bear [MS MVP]
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And you would be replying to...?
Are you and "jenny" the same person? When did you install McAfee Security Center? Is it a freebie or did you purchase it? If the latter, when does your subscription expire? What anti-virus application was installed before you installed McAfee Security Center and was that subscription still current when you uninstalled it before installing the McAfee application? Enigmae wrote: > I am running McAfee Security Center, but it was disabled during the "clean > boot" state and the BITS did not start during this state. Also I am > running > Windows XP Home Edition with SP3. |
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