Error Code: 0x87FFD640 - any ideas?

Downloaded and tried to install a bunch of updates tonight - all failed with
this same error code 0x87FFD640 - anyone know what it is? Can't find any
documentation on it.

Windows version? What updates? Are you /sure/ the error was 0x87FFD640?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

tedt_00 wrote:
> Downloaded and tried to install a bunch of updates tonight - all failed
> with
> this same error code 0x87FFD640 - anyone know what it is? Can't find any
> documentation on it.

Yes, reviewing update history, it's definitely 0x87FFD640.

I've XP Home, SP2.

Here are the updates:
KB944653
KB942615
KB941569
KB941568
KB942840
KB942763

Thanks, Ted.

"PA Bear" wrote:

> Windows version? What updates? Are you /sure/ the error was 0x87FFD640?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
> tedt_00 wrote:
> > Downloaded and tried to install a bunch of updates tonight - all failed
> > with
> > this same error code 0x87FFD640 - anyone know what it is? Can't find any
> > documentation on it.
>
>

Thank you. I can find *nothing* anywhere about that error code, Ted. I'd
strongly recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Please let us know the outcome.

===================================
Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

tedt_00 wrote:
> Yes, reviewing update history, it's definitely 0x87FFD640.
>
> I've XP Home, SP2.
>
> Here are the updates:
> KB944653
> KB942615
> KB941569
> KB941568
> KB942840
> KB942763
>
> "PA Bear" wrote:
>> Windows version? What updates? Are you /sure/ the error was 0x87FFD640?
>> --
>> tedt_00 wrote:
>>> Downloaded and tried to install a bunch of updates tonight - all failed
>>> with
>>> this same error code 0x87FFD640 - anyone know what it is? Can't find
>>> any
>>> documentation on it.

Just wanted to say I am having the same problem. I have a dell inspron 8200
running Version 5.1.2600 Service Pack 2 Build 2600. I had problems with
windows update instillation files failing to install. All had the 0x87ffd640
error except KB892130 that had 0x87ff4940...I tried uninstalling the
downloads and ended up with several more errors. here are the last downloads
that failed:

Security Update for Windows XP (KB937894)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Microsoft Message Queuing
Service that could allow an attacker to compromise your Windows-based system
and gain control over it. You can help protect your computer by installing
this update from Microsoft. After you install this item, you may have to
restart your computer. Details...


Update for Windows XP (KB942763)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
Installing this update enables your computer to automatically adjust the
computer clock on the correct date in 2007 and 2008 due to revised Daylight
Saving Time laws in many countries. After you install this item, you may have
to restart your computer. Details...


Security Update for Windows XP (KB941569)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified that could allow an attacker to
remotely compromise your Windows-based system using Windows Media file
formats and gain control over it. You can help protect your computer by
installing this update from Microsoft. After you install this item, you may
have to restart your computer. Details...


Cumulative Security Update for Internet Explorer 7 for Windows XP (KB942615)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
Security issues have been identified that could allow an attacker to
compromise a system running Internet Explorer and gain control over it. You
can help protect your system by installing this update from Microsoft. After
you install this item, you may have to restart your computer. Details...


Security Update for Windows XP (KB944653)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
A security issue has been identified in the Macrovision Driver that could
allow an attacker to compromise your Windows-based system and gain control
over it. You can help protect your computer by installing this update from
Microsoft. After you install this item, you may have to restart your
computer. Details...




"PA Bear" wrote:

> Thank you. I can find *nothing* anywhere about that error code, Ted. I'd
> strongly recommend that you...
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Please let us know the outcome.
>
> ===================================
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default...r=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> tedt_00 wrote:
> > Yes, reviewing update history, it's definitely 0x87FFD640.
> >
> > I've XP Home, SP2.
> >
> > Here are the updates:
> > KB944653
> > KB942615
> > KB941569
> > KB941568
> > KB942840
> > KB942763
> >
> > "PA Bear" wrote:
> >> Windows version? What updates? Are you /sure/ the error was 0x87FFD640?
> >> --
> >> tedt_00 wrote:
> >>> Downloaded and tried to install a bunch of updates tonight - all failed
> >>> with
> >>> this same error code 0x87FFD640 - anyone know what it is? Can't find
> >>> any
> >>> documentation on it.
>
>

You, too, can start a free Windows Update support incident!
--
~PA Bear

Charlietoo wrote:
> Just wanted to say I am having the same problem. I have a dell inspron
> 8200
> running Version 5.1.2600 Service Pack 2 Build 2600. I had problems with
> windows update instillation files failing to install. All had the
> 0x87ffd640
> error except KB892130 that had 0x87ff4940...I tried uninstalling the
> downloads and ended up with several more errors. here are the last
> downloads
> that failed:
>
> Security Update for Windows XP (KB937894)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> A security issue has been identified in the Microsoft Message Queuing
> Service that could allow an attacker to compromise your Windows-based
> system
> and gain control over it. You can help protect your computer by installing
> this update from Microsoft. After you install this item, you may have to
> restart your computer. Details...
>
>
> Update for Windows XP (KB942763)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> Installing this update enables your computer to automatically adjust the
> computer clock on the correct date in 2007 and 2008 due to revised
> Daylight
> Saving Time laws in many countries. After you install this item, you may
> have to restart your computer. Details...
>
>
> Security Update for Windows XP (KB941569)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> A security issue has been identified that could allow an attacker to
> remotely compromise your Windows-based system using Windows Media file
> formats and gain control over it. You can help protect your computer by
> installing this update from Microsoft. After you install this item, you
> may
> have to restart your computer. Details...
>
>
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB942615)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> Security issues have been identified that could allow an attacker to
> compromise a system running Internet Explorer and gain control over it.
> You
> can help protect your system by installing this update from Microsoft.
> After
> you install this item, you may have to restart your computer. Details...
>
>
> Security Update for Windows XP (KB944653)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> A security issue has been identified in the Macrovision Driver that could
> allow an attacker to compromise your Windows-based system and gain control
> over it. You can help protect your computer by installing this update from
> Microsoft. After you install this item, you may have to restart your
> computer. Details...
>
>
>
>
> "PA Bear" wrote:
>
>> Thank you. I can find *nothing* anywhere about that error code, Ted.
>> I'd
>> strongly recommend that you...
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Please let us know the outcome.
>>
>> ===================================
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
>> for support calls that are associated with security updates. When you
>> call,
>> clearly state that your problem is related to a Security Update and cite
>> the update's KB number (e.g., KB931678).
>>
>> In other countries, see
>> http://support.microsoft.com/default...r=securityhome > "No-Charge
>> Support...for virus and other security-related" issues in right-hand menu
>> for localized contact information.
>>
>> For more information about how to contact Microsoft for support issues,
>> visit the International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> tedt_00 wrote:
>>> Yes, reviewing update history, it's definitely 0x87FFD640.
>>>
>>> I've XP Home, SP2.
>>>
>>> Here are the updates:
>>> KB944653
>>> KB942615
>>> KB941569
>>> KB941568
>>> KB942840
>>> KB942763
>>>
>>> "PA Bear" wrote:
>>>> Windows version? What updates? Are you /sure/ the error was
>>>> 0x87FFD640?
>>>> --
>>>> tedt_00 wrote:
>>>>> Downloaded and tried to install a bunch of updates tonight - all
>>>>> failed
>>>>> with
>>>>> this same error code 0x87FFD640 - anyone know what it is? Can't find
>>>>> any
>>>>> documentation on it.

O.K. got busy and uninstalled Norton anti virus and checked to see if live
update worked in "system works" it did. Reinstalled Norton anti virus,
updated and everything worked....problem solved.
Had found Trojan using Counterspy and removed:
Trojan-Proxy.Win32.Xorpix.Fam Backdoor more information...
Details: Trojan-Proxy.Win32.Xorpix.Fam is a family of trojans that allow a
remote attacker to control the infected machine and use it to direct traffic
to the internet without the user's knowledge.
Status: Deleted
I had cleared this before I found a work around for the problem by
reinstalling
Hope this may help someone.

Files detected
C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\Settings\config.ini
C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\Settings\ivn4.dll
C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS\SETTINGS


"PA Bear" wrote:

> You, too, can start a free Windows Update support incident!
> --
> ~PA Bear
>
> Charlietoo wrote:
> > Just wanted to say I am having the same problem. I have a dell inspron
> > 8200
> > running Version 5.1.2600 Service Pack 2 Build 2600. I had problems with
> > windows update instillation files failing to install. All had the
> > 0x87ffd640
> > error except KB892130 that had 0x87ff4940...I tried uninstalling the
> > downloads and ended up with several more errors. here are the last
> > downloads
> > that failed:
> >
> > Security Update for Windows XP (KB937894)
> > Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> > A security issue has been identified in the Microsoft Message Queuing
> > Service that could allow an attacker to compromise your Windows-based
> > system
> > and gain control over it. You can help protect your computer by installing
> > this update from Microsoft. After you install this item, you may have to
> > restart your computer. Details...
> >
> >
> > Update for Windows XP (KB942763)
> > Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> > Installing this update enables your computer to automatically adjust the
> > computer clock on the correct date in 2007 and 2008 due to revised
> > Daylight
> > Saving Time laws in many countries. After you install this item, you may
> > have to restart your computer. Details...
> >
> >
> > Security Update for Windows XP (KB941569)
> > Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> > A security issue has been identified that could allow an attacker to
> > remotely compromise your Windows-based system using Windows Media file
> > formats and gain control over it. You can help protect your computer by
> > installing this update from Microsoft. After you install this item, you
> > may
> > have to restart your computer. Details...
> >
> >
> > Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB942615)
> > Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> > Security issues have been identified that could allow an attacker to
> > compromise a system running Internet Explorer and gain control over it.
> > You
> > can help protect your system by installing this update from Microsoft.
> > After
> > you install this item, you may have to restart your computer. Details...
> >
> >
> > Security Update for Windows XP (KB944653)
> > Download size: 0 KB , 0 minutes (Downloaded; ready to install)
> > A security issue has been identified in the Macrovision Driver that could
> > allow an attacker to compromise your Windows-based system and gain control
> > over it. You can help protect your computer by installing this update from
> > Microsoft. After you install this item, you may have to restart your
> > computer. Details...
> >
> >
> >
> >
> > "PA Bear" wrote:
> >
> >> Thank you. I can find *nothing* anywhere about that error code, Ted.
> >> I'd
> >> strongly recommend that you...
> >>
> >> Start a free Windows Update support incident request:
> >> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>
> >> Please let us know the outcome.
> >>
> >> ===================================
> >> Support for Windows Update:
> >> http://support.microsoft.com/gp/wusupport
> >>
> >> Customers in the U.S. and Canada can receive technical support from
> >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
> >> for support calls that are associated with security updates. When you
> >> call,
> >> clearly state that your problem is related to a Security Update and cite
> >> the update's KB number (e.g., KB931678).
> >>
> >> In other countries, see
> >> http://support.microsoft.com/default...r=securityhome > "No-Charge
> >> Support...for virus and other security-related" issues in right-hand menu
> >> for localized contact information.
> >>
> >> For more information about how to contact Microsoft for support issues,
> >> visit the International Support Web site:
> >> https://support.microsoft.com/common/international.aspx
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >> tedt_00 wrote:
> >>> Yes, reviewing update history, it's definitely 0x87FFD640.
> >>>
> >>> I've XP Home, SP2.
> >>>
> >>> Here are the updates:
> >>> KB944653
> >>> KB942615
> >>> KB941569
> >>> KB941568
> >>> KB942840
> >>> KB942763
> >>>
> >>> "PA Bear" wrote:
> >>>> Windows version? What updates? Are you /sure/ the error was
> >>>> 0x87FFD640?
> >>>> --
> >>>> tedt_00 wrote:
> >>>>> Downloaded and tried to install a bunch of updates tonight - all
> >>>>> failed
> >>>>> with
> >>>>> this same error code 0x87FFD640 - anyone know what it is? Can't find
> >>>>> any
> >>>>> documentation on it.
>
>