error code 403 access denied windows xp 32 home windows update

I have been denied access to the server for windows up for the first time. am
baffled can any-one help? I get error code 403 when ever I try to get up
dates for my product. could this be a problem in the sysedit?
--
revbernard

revjimstan wrote:
> I have been denied access to the server for windows up for the
> first time. am baffled can any-one help? I get error code 403 when
> ever I try to get up dates for my product. could this be a problem
> in the sysedit?

Windows XP 32-bit... Here's what I would suggest...

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(** Ignore the last step - you should have SP3 - but if not - skip it for
now
and continue the cleanup/repair.)

Reboot and ...

Search your registry for %fystem and replace the "f" with an "s". May be
three or four matches, may be none. You may even have to take ownership
(even after doing the above) of the keys in order to make the change.

Reboot and ...

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.) Never get hardware drivers
for hardware that was not created/sold by Microsoft from Microsoft.
Installing the latest updates may have you rebooting several times,
which is fine - but after you are sure you are done - still...

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 onto Windows XP at this time.

Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back and
ask here about that step and let someone walk you through it.

In any case - no matter what - when you are done doing whatever you decide
to do - please - come back here and let everyone know what you did and
how things turned out.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I get the same problem. PC running Windows XP SP3 (which I only use for
watching DVD, so no issues with 3rd party software) stopped working on
Microsoft Update. The 403 appears as soon as the ActiveX control launches. My
Windows XP SP2 laptop doesn't have this problem. I tried your recommends, but
nothing worked.

"Shenan Stanley" wrote:

> revjimstan wrote:
> > I have been denied access to the server for windows up for the
> > first time. am baffled can any-one help? I get error code 403 when
> > ever I try to get up dates for my product. could this be a problem
> > in the sysedit?
>
> Windows XP 32-bit... Here's what I would suggest...
>
> Fix your file/registry permissions...
>
> Ignore the title and follow the sub-section under "Advanced Troubleshooting"
> titled, "Method 1: Reset the registry and the file permissions"
> http://support.microsoft.com/kb/949377
> *will take time
> (** Ignore the last step - you should have SP3 - but if not - skip it for
> now
> and continue the cleanup/repair.)
>
> Reboot and ...
>
> Search your registry for %fystem and replace the "f" with an "s". May be
> three or four matches, may be none. You may even have to take ownership
> (even after doing the above) of the keys in order to make the change.
>
> Reboot and ...
>
> Download/install this:
> http://support.microsoft.com/kb/290301
>
> After installing, do the following:
>
> Start button --> RUN --> type in:
> "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
> --> Click OK.
> (The quotation marks and percentage signs and spacing should be exact.)
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> CHKDSK
> How to scan your disks for errors
> http://support.microsoft.com/kb/315265
> * will take time and a reboot
>
> Defragment
> How to Defragment your hard drives
> http://support.microsoft.com/kb/314848
> * will take time
>
> Ensure your hardware drivers are up to date (from the hardware
> manufacturer's respective web pages.) Never get hardware drivers
> for hardware that was not created/sold by Microsoft from Microsoft.
> Installing the latest updates may have you rebooting several times,
> which is fine - but after you are sure you are done - still...
>
> Reboot.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> Reboot.
>
> and...
>
> Download the latest version of the Windows Update agent from here (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> .... and save it to the root of your C:\ drive. After saving it to the root
> of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Then follow the instructions here:
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> Reboot.
>
> Log on as an user with administrative rights and open Internet Explorer
> and visit http://windowsupdate.microsoft.com/ and select to do a
> CUSTOM scan...
>
> Every time you are about to click on something while at these web pages -
> first press and hold down the CTRL key while you click on it. You can
> release the CTRL key after clicking each time.
>
> Once the scan is done, select just _ONE_ of the high priority updates
> (deselect any others) and install it.
>
> Reboot again.
>
> If it did work - try the web page again - selecting no more than 3-5 at a
> time. Rebooting as needed.
>
> The Optional Software updates are generally safe - although I recommend
> against the "Windows Search" one and any of the "Office Live" ones or
> "Windows Live" ones for now. I would completely avoid the
> Optional Hardware updates. Also - I do not see any urgent need to install
> Internet Explorer 8 onto Windows XP at this time.
>
> Seriously - do all that. This is like antibiotics - don't skip a single
> step, don't quit because you think things will be okay now - go through
> until the end, until you have done everything given in the order given. If
> you have a problem with a step come ask and let someone here get you
> through that step. If you don't understand how to do a step, come back and
> ask here about that step and let someone walk you through it.
>
> In any case - no matter what - when you are done doing whatever you decide
> to do - please - come back here and let everyone know what you did and
> how things turned out.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

Glad to see other people have the same problem. That means the problem is
not mine. I have tried system restore to a week ago. Still got the 403.
Undid the restore and got the 403 again. So with other people having this
problem it can not be our fault.

"A" wrote:

> I get the same problem. PC running Windows XP SP3 (which I only use for
> watching DVD, so no issues with 3rd party software) stopped working on
> Microsoft Update. The 403 appears as soon as the ActiveX control launches. My
> Windows XP SP2 laptop doesn't have this problem. I tried your recommends, but
> nothing worked.
>
> "Shenan Stanley" wrote:
>
> > revjimstan wrote:
> > > I have been denied access to the server for windows up for the
> > > first time. am baffled can any-one help? I get error code 403 when
> > > ever I try to get up dates for my product. could this be a problem
> > > in the sysedit?
> >
> > Windows XP 32-bit... Here's what I would suggest...
> >
> > Fix your file/registry permissions...
> >
> > Ignore the title and follow the sub-section under "Advanced Troubleshooting"
> > titled, "Method 1: Reset the registry and the file permissions"
> > http://support.microsoft.com/kb/949377
> > *will take time
> > (** Ignore the last step - you should have SP3 - but if not - skip it for
> > now
> > and continue the cleanup/repair.)
> >
> > Reboot and ...
> >
> > Search your registry for %fystem and replace the "f" with an "s". May be
> > three or four matches, may be none. You may even have to take ownership
> > (even after doing the above) of the keys in order to make the change.
> >
> > Reboot and ...
> >
> > Download/install this:
> > http://support.microsoft.com/kb/290301
> >
> > After installing, do the following:
> >
> > Start button --> RUN --> type in:
> > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
> > --> Click OK.
> > (The quotation marks and percentage signs and spacing should be exact.)
> >
> > Download, install, run, update and perform a full scan (separately) with the
> > following two applications (freeware versions are the ones to use for this):
> >
> > SuperAntiSpyware
> > http://www.superantispyware.com/
> >
> > MalwareBytes
> > http://www.malwarebytes.com/
> >
> > After performing a full scan with one and then the other and removing
> > whatever they both find completely, you may uninstall these products,
> > if you wish.
> >
> > Download and run the MSRT manually:
> > http://www.microsoft.com/security/ma...e/default.mspx
> >
> > Reboot.
> >
> > CHKDSK
> > How to scan your disks for errors
> > http://support.microsoft.com/kb/315265
> > * will take time and a reboot
> >
> > Defragment
> > How to Defragment your hard drives
> > http://support.microsoft.com/kb/314848
> > * will take time
> >
> > Ensure your hardware drivers are up to date (from the hardware
> > manufacturer's respective web pages.) Never get hardware drivers
> > for hardware that was not created/sold by Microsoft from Microsoft.
> > Installing the latest updates may have you rebooting several times,
> > which is fine - but after you are sure you are done - still...
> >
> > Reboot.
> >
> > Download/Install the latest Windows Installer (for your OS):
> > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> > http://www.microsoft.com/downloadS/d...displaylang=en
> >
> > Reboot.
> >
> > and...
> >
> > Download the latest version of the Windows Update agent from here (x86):
> > http://go.microsoft.com/fwlink/?LinkID=91237
> > .... and save it to the root of your C:\ drive. After saving it to the root
> > of the C:\ drive, do the following:
> >
> > Close all Internet Explorer windows and other applications.
> >
> > Start button --> RUN and type in:
> > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> > --> Click OK.
> >
> > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> > NEXT --> When it finishes installing, click on "Finish"...
> >
> > Reboot.
> >
> > Then follow the instructions here:
> >
> > How do I reset Windows Update components?
> > http://support.microsoft.com/kb/971058
> >
> > Reboot.
> >
> > Log on as an user with administrative rights and open Internet Explorer
> > and visit http://windowsupdate.microsoft.com/ and select to do a
> > CUSTOM scan...
> >
> > Every time you are about to click on something while at these web pages -
> > first press and hold down the CTRL key while you click on it. You can
> > release the CTRL key after clicking each time.
> >
> > Once the scan is done, select just _ONE_ of the high priority updates
> > (deselect any others) and install it.
> >
> > Reboot again.
> >
> > If it did work - try the web page again - selecting no more than 3-5 at a
> > time. Rebooting as needed.
> >
> > The Optional Software updates are generally safe - although I recommend
> > against the "Windows Search" one and any of the "Office Live" ones or
> > "Windows Live" ones for now. I would completely avoid the
> > Optional Hardware updates. Also - I do not see any urgent need to install
> > Internet Explorer 8 onto Windows XP at this time.
> >
> > Seriously - do all that. This is like antibiotics - don't skip a single
> > step, don't quit because you think things will be okay now - go through
> > until the end, until you have done everything given in the order given. If
> > you have a problem with a step come ask and let someone here get you
> > through that step. If you don't understand how to do a step, come back and
> > ask here about that step and let someone walk you through it.
> >
> > In any case - no matter what - when you are done doing whatever you decide
> > to do - please - come back here and let everyone know what you did and
> > how things turned out.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> >
> > .
> >

I get the same problem, 403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the
credentials that you supplied. This is on all my PC's running XP Home & Pro
SP2, Vista and Windows 7 Home

Come on Microsoft, get your act together, take ownership of this problem
which YOU, yes YOU, have created and get it sorted, Pleeeease!
--
Ian M


"Marlow" wrote:

> Glad to see other people have the same problem. That means the problem is
> not mine. I have tried system restore to a week ago. Still got the 403.
> Undid the restore and got the 403 again. So with other people having this
> problem it can not be our fault.
>
> "A" wrote:
>
> > I get the same problem. PC running Windows XP SP3 (which I only use for
> > watching DVD, so no issues with 3rd party software) stopped working on
> > Microsoft Update. The 403 appears as soon as the ActiveX control launches. My
> > Windows XP SP2 laptop doesn't have this problem. I tried your recommends, but
> > nothing worked.
> >
> > "Shenan Stanley" wrote:
> >
> > > revjimstan wrote:
> > > > I have been denied access to the server for windows up for the
> > > > first time. am baffled can any-one help? I get error code 403 when
> > > > ever I try to get up dates for my product. could this be a problem
> > > > in the sysedit?
> > >
> > > Windows XP 32-bit... Here's what I would suggest...
> > >
> > > Fix your file/registry permissions...
> > >
> > > Ignore the title and follow the sub-section under "Advanced Troubleshooting"
> > > titled, "Method 1: Reset the registry and the file permissions"
> > > http://support.microsoft.com/kb/949377
> > > *will take time
> > > (** Ignore the last step - you should have SP3 - but if not - skip it for
> > > now
> > > and continue the cleanup/repair.)
> > >
> > > Reboot and ...
> > >
> > > Search your registry for %fystem and replace the "f" with an "s". May be
> > > three or four matches, may be none. You may even have to take ownership
> > > (even after doing the above) of the keys in order to make the change.
> > >
> > > Reboot and ...
> > >
> > > Download/install this:
> > > http://support.microsoft.com/kb/290301
> > >
> > > After installing, do the following:
> > >
> > > Start button --> RUN --> type in:
> > > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
> > > --> Click OK.
> > > (The quotation marks and percentage signs and spacing should be exact.)
> > >
> > > Download, install, run, update and perform a full scan (separately) with the
> > > following two applications (freeware versions are the ones to use for this):
> > >
> > > SuperAntiSpyware
> > > http://www.superantispyware.com/
> > >
> > > MalwareBytes
> > > http://www.malwarebytes.com/
> > >
> > > After performing a full scan with one and then the other and removing
> > > whatever they both find completely, you may uninstall these products,
> > > if you wish.
> > >
> > > Download and run the MSRT manually:
> > > http://www.microsoft.com/security/ma...e/default.mspx
> > >
> > > Reboot.
> > >
> > > CHKDSK
> > > How to scan your disks for errors
> > > http://support.microsoft.com/kb/315265
> > > * will take time and a reboot
> > >
> > > Defragment
> > > How to Defragment your hard drives
> > > http://support.microsoft.com/kb/314848
> > > * will take time
> > >
> > > Ensure your hardware drivers are up to date (from the hardware
> > > manufacturer's respective web pages.) Never get hardware drivers
> > > for hardware that was not created/sold by Microsoft from Microsoft.
> > > Installing the latest updates may have you rebooting several times,
> > > which is fine - but after you are sure you are done - still...
> > >
> > > Reboot.
> > >
> > > Download/Install the latest Windows Installer (for your OS):
> > > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> > > http://www.microsoft.com/downloadS/d...displaylang=en
> > >
> > > Reboot.
> > >
> > > and...
> > >
> > > Download the latest version of the Windows Update agent from here (x86):
> > > http://go.microsoft.com/fwlink/?LinkID=91237
> > > .... and save it to the root of your C:\ drive. After saving it to the root
> > > of the C:\ drive, do the following:
> > >
> > > Close all Internet Explorer windows and other applications.
> > >
> > > Start button --> RUN and type in:
> > > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> > > --> Click OK.
> > >
> > > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> > > NEXT --> When it finishes installing, click on "Finish"...
> > >
> > > Reboot.
> > >
> > > Then follow the instructions here:
> > >
> > > How do I reset Windows Update components?
> > > http://support.microsoft.com/kb/971058
> > >
> > > Reboot.
> > >
> > > Log on as an user with administrative rights and open Internet Explorer
> > > and visit http://windowsupdate.microsoft.com/ and select to do a
> > > CUSTOM scan...
> > >
> > > Every time you are about to click on something while at these web pages -
> > > first press and hold down the CTRL key while you click on it. You can
> > > release the CTRL key after clicking each time.
> > >
> > > Once the scan is done, select just _ONE_ of the high priority updates
> > > (deselect any others) and install it.
> > >
> > > Reboot again.
> > >
> > > If it did work - try the web page again - selecting no more than 3-5 at a
> > > time. Rebooting as needed.
> > >
> > > The Optional Software updates are generally safe - although I recommend
> > > against the "Windows Search" one and any of the "Office Live" ones or
> > > "Windows Live" ones for now. I would completely avoid the
> > > Optional Hardware updates. Also - I do not see any urgent need to install
> > > Internet Explorer 8 onto Windows XP at this time.
> > >
> > > Seriously - do all that. This is like antibiotics - don't skip a single
> > > step, don't quit because you think things will be okay now - go through
> > > until the end, until you have done everything given in the order given. If
> > > you have a problem with a step come ask and let someone here get you
> > > through that step. If you don't understand how to do a step, come back and
> > > ask here about that step and let someone walk you through it.
> > >
> > > In any case - no matter what - when you are done doing whatever you decide
> > > to do - please - come back here and let everyone know what you did and
> > > how things turned out.
> > >
> > > --
> > > Shenan Stanley
> > > MS-MVP
> > > --
> > > How To Ask Questions The Smart Way
> > > http://www.catb.org/~esr/faqs/smart-questions.html
> > >
> > >
> > > .
> > >