ezz911 wrote:
> like everyone else, av received these up dates and am on vista and
> i keep getting error code 646, when you look in to it there is any
> help at all. i've tryed all sort of way and nothink works. If
> posible can any one help????
>
> Security Update for Microsoft Works 8 (KB973636)
> Download size: 4.6 MB
>
> Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
> Download size: 2.5 MB
>
> Security Update for the 2007 Microsoft Office System (KB974234)
> Download size: 525 KB
>
> Security Update for the 2007 Microsoft Office System (KB972581)
> Download size: 1.0 MB
Not surprisingly - I have no idea what you mean by, "i've tryed all sort of
way and nothink works"; I translated that to, "I've tr[i]ed all sort[s] of
way[s] [to install these updates] and nothing [has] work[ed]". First - not
defining your "sort[s] of way[s]" leaves one at a loss at what you have
tried. Second, "not thinking" seldom solves the problem. *vbeg*
Work-around:
Download each and install them manually.
http://www.microsoft.com/technet/sec.../ms09-062.mspx
(Select the one for your OS)
http://www.microsoft.com/technet/sec.../ms09-060.mspx
(Select the one for your OS)
Yes - that covers all 4.
Otherwise (or actually - do these steps in *any case*)...
Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):
SuperAntiSpyware
http://www.superantispyware.com/
MalwareBytes
http://www.malwarebytes.com/
After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.
Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
Reboot.
Assuming you have 32-bit Vista - Follow these steps...
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Reboot.
Try to update again.
Last resort...
How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552
For enterprise customers, support for security updates is available through
your usual support contacts.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html