Error code 8000-4002

I'm sorry.....I have windows vista.

That's why it's always important to at least state what OS you're using.

Suggest in your case that you start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Please post any feed back from MS so that it will assist others with Vista as they need
all the help they can get.

K
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TaurArian [MVP] 2005-2008 - Australia
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How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
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"Erica" <> wrote in message
news:9AA79FEF-8FBF-4BF6-9CA5-...
| I'm sorry.....I have windows vista.