Error code: 8000401a

Since installing the new Windows Live Messenger I have been unable to sign in
to my ID.

Everything else is working perfectly and Messenger was fine until the new
install.

This is driving me nuts as I use messenger quite a lot. I have been without
it for 4 days now.

I have tried every possible fix on the internet to no avail.

Can MS cast some light on the problem.


I'm using Windows XP Service Pack 2

Greetings Alan,

To be honest I haven't had much luck in debugging when this problem occurs, as it could be
caused by a variety of things.

As a starting point, I would suggest you uninstall this latest version and re-installing 8.5
(2008) if you've not already done so. To do this, go to Add or Remove Programs or Programs
and Features, find Windows Live Essentials and choose Uninstall/Change to uncheck/remove
Messenger.

You can then download and run the following MSI (Microsoft Installer) file:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"AlanV" <> wrote in message
news:542FEC9B-1866-4706-B519-...
> Since installing the new Windows Live Messenger I have been unable to sign in
> to my ID.
>
> Everything else is working perfectly and Messenger was fine until the new
> install.
>
> This is driving me nuts as I use messenger quite a lot. I have been without
> it for 4 days now.
>
> I have tried every possible fix on the internet to no avail.
>
> Can MS cast some light on the problem.
>
>
> I'm using Windows XP Service Pack 2

Hi Jonathan,
I removed messenger 2009 and downloaded version 8.5 from your link.
When I tried to install it nothing happens. I then downloaded the link from
the MS site link here
http://www.microsoft.com/downloads/d...displaylang=en

And that worked a treat. Messenger is now installed and connected to the
internet.

Thanks for your help.


Alan

"Jonathan Kay [MVP]" wrote:

> Greetings Alan,
>
> To be honest I haven't had much luck in debugging when this problem occurs, as it could be
> caused by a variety of things.
>
> As a starting point, I would suggest you uninstall this latest version and re-installing 8.5
> (2008) if you've not already done so. To do this, go to Add or Remove Programs or Programs
> and Features, find Windows Live Essentials and choose Uninstall/Change to uncheck/remove
> Messenger.
>
> You can then download and run the following MSI (Microsoft Installer) file:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "AlanV" <> wrote in message
> news:542FEC9B-1866-4706-B519-...
> > Since installing the new Windows Live Messenger I have been unable to sign in
> > to my ID.
> >
> > Everything else is working perfectly and Messenger was fine until the new
> > install.
> >
> > This is driving me nuts as I use messenger quite a lot. I have been without
> > it for 4 days now.
> >
> > I have tried every possible fix on the internet to no avail.
> >
> > Can MS cast some light on the problem.
> >
> >
> > I'm using Windows XP Service Pack 2
>
>
>

Hi Alan,

It's possible that you somehow had a dependency missing... My 8.5 is the Microsoft one, minus
the Suite executable installer part, it's not been modified in any way.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"AlanV" <> wrote in message
news:7D233EFF-A78B-431D-98F7-...
> Hi Jonathan,
> I removed messenger 2009 and downloaded version 8.5 from your link.
> When I tried to install it nothing happens. I then downloaded the link from
> the MS site link here:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> And that worked a treat. Messenger is now installed and connected to the
> internet.
>
> Thanks for your help.
>
>
> Alan
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings Alan,
>>
>> To be honest I haven't had much luck in debugging when this problem occurs, as it could be
>> caused by a variety of things.
>>
>> As a starting point, I would suggest you uninstall this latest version and re-installing
>> 8.5
>> (2008) if you've not already done so. To do this, go to Add or Remove Programs or Programs
>> and Features, find Windows Live Essentials and choose Uninstall/Change to uncheck/remove
>> Messenger.
>>
>> You can then download and run the following MSI (Microsoft Installer) file:
>> http://messenger.jonathankay.com/redir/wlm85.asp
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "AlanV" <> wrote in message
>> news:542FEC9B-1866-4706-B519-...
>> > Since installing the new Windows Live Messenger I have been unable to sign in
>> > to my ID.
>> >
>> > Everything else is working perfectly and Messenger was fine until the new
>> > install.
>> >
>> > This is driving me nuts as I use messenger quite a lot. I have been without
>> > it for 4 days now.
>> >
>> > I have tried every possible fix on the internet to no avail.
>> >
>> > Can MS cast some light on the problem.
>> >
>> >
>> > I'm using Windows XP Service Pack 2
>>
>>
>>

HEY, OKA
SO I INSTALLED WINDOWS LIVE BETA ((0.9 VERISON)
AND I HAD THE SAME PROBLEM WITH ERROR CODE: 8000401
SO IT WAS SUGGESTED THAT I UNINSTALL IT AND GET 8.5 VERSION
I DID THAT WHILE OCCURRING INTO ANOTHER PROBLEM :MAD
LOOKED UP SOME INFO AND DOWNLOADED JOHNATHAN KAY'S LIN
AND IT DOWNLOADED IT SUCESSFULY...S
MY QUESTION NOW IS..
\"WHAT NEXT?!:SHOCK:\"
I REALLY WANT WINDOWS LIVE BETA, YOU TOLD EVERYON
TO UNINSTALL IT AND GET THE VERSION WE JUST HA
SO I HAVE IT...DO I JUST DOWNLOAD IT AGAIN?:eek

--
kennyko

Greetings,

Messenger 2009 is no longer in beta.

You could manually install 2009 the same way you did 8.5 at this link:
http://messengergeek.spaces.live.com...DA1!1271.entry

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"kennyko" <> wrote in message
news:...
>
> HEY, OKAY
> SO I INSTALLED WINDOWS LIVE BETA ((0.9 VERISON))
> AND I HAD THE SAME PROBLEM WITH ERROR CODE: 8000401A
> SO IT WAS SUGGESTED THAT I UNINSTALL IT AND GET 8.5 VERSION.
> I DID THAT WHILE OCCURRING INTO ANOTHER PROBLEM :MAD:
> LOOKED UP SOME INFO AND DOWNLOADED JOHNATHAN KAY'S LINK
> AND IT DOWNLOADED IT SUCESSFULY...SO
> MY QUESTION NOW IS...
> \"WHAT NEXT?!:SHOCK:\"
> I REALLY WANT WINDOWS LIVE BETA, YOU TOLD EVERYONE
> TO UNINSTALL IT AND GET THE VERSION WE JUST HAD
> SO I HAVE IT...DO I JUST DOWNLOAD IT AGAIN?
>
>
> --
> kennyko

OH thanks Mr. Ka
I know have a whole new error problem erro
8000400

--
kennyko

'Jonathan Kay [MVP Wrote:
> ;949632']Greetings
>
> Messenger 2009 is no longer in beta
>
> You could manually install 2009 the same way you did 8.5 at this link
> 'http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!1271.entry
> (http://messengergeek.spaces.live.com...1%211271.entry
>
> -
> Jonathan Ka
> Microsoft MVP - Windows Live Messenge
> MSN Messenger/Windows Messenge
> MessengerGeek Blog: 'Jonathan Kay, MessengerGeek - Windows Live
> (http://www.messengergeek.com
> Messenger Resources: 'MSN/Windows Messenger Resources
> (http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include thi
> signature or citatio
> -
>
> "kennyko" <> wrote in messag
> news:...> > >
> >
> > > HEY, OKA
> > > SO I INSTALLED WINDOWS LIVE BETA ((0.9 VERISON)
> > > AND I HAD THE SAME PROBLEM WITH ERROR CODE: 8000401
> > > SO IT WAS SUGGESTED THAT I UNINSTALL IT AND GET 8.5 VERSION
> > > I DID THAT WHILE OCCURRING INTO ANOTHER PROBLEM :MAD
> > > LOOKED UP SOME INFO AND DOWNLOADED JOHNATHAN KAY'S LIN
> > > AND IT DOWNLOADED IT SUCESSFULY...S
> > > MY QUESTION NOW IS..
> > > \"WHAT NEXT?!:SHOCK:\
> > > I REALLY WANT WINDOWS LIVE BETA, YOU TOLD EVERYON
> > > TO UNINSTALL IT AND GET THE VERSION WE JUST HA
> > > SO I HAVE IT...DO I JUST DOWNLOAD IT AGAIN?:eek
> >
> >
> > > -
> > > kennyko > > GAHHH!!! i have the same problem all over agai
why does this program suck???? SO MUCH to download!?:shock

--
kennyko

*So Messenger Live 09 is re-downloade
with the same problem :
So now I'm in the same boa
Hey, Does anyone have a rea
solution other then uninstall and get the old version...-_
honestly, that does not solve any problems at all...-_- frankl
because i wanted the new version >:
as if that hasn't been done already, yah kno


--
kennyko

Open Registry Editor



Goto

HKEY_CLASSES_ROOT\AppID\



Then search this entry & delete it

380689D0-AFAA-47E6-B80E-A33436FE3


"AlanV" wrote:

> Since installing the new Windows Live Messenger I have been unable to sign in
> to my ID.
>
> Everything else is working perfectly and Messenger was fine until the new
> install.
>
> This is driving me nuts as I use messenger quite a lot. I have been without
> it for 4 days now.
>
> I have tried every possible fix on the internet to no avail.
>
> Can MS cast some light on the problem.
>
>
> I'm using Windows XP Service Pack 2