Error Code 80070005 - ?KB961371 related

I am using 32bit Vista home Premium SP2 on Dell XPS M1530. I am also using
McAfee Security Center V9.3 with no recent changes.

Issues:
1. I just noticed a balloon showing "Window can't check for updates" on
Windows update in taskbar. While double clicking it, checking for window
update shows error found: 8007005, "try again". No success with multiple
tries, restarting the computer or having my McAfee SC off.

2. In "View Update History", I noticed that "security update for Window
Vista (KB 961371) - failed" was dated on 18 JULY 2009. Interestingly, there
are successful 9 Windows Defender update KB915597 dated most recently to 18
AUG 2009! And I only notice the "fail to update" balloon yesterday (19 AUG
09). Which one is the source of error? For your information, I tried to
download KB961371 or other latest updates manually but "The updates does not
apply to your system" appear.

3. If I were to click "Installed Updates", there is only an empty list!

Please advise the method to ensure I can have my windows updated as safely
as possible, thank you.

I am getting the same error code using Vista 32 Ultimate on an HP media
center PC. My update log shows successful updates up to todays date, but I
keep getting a balloon saying that update is not working!
Geoff



"RogT" wrote:

> I am using 32bit Vista home Premium SP2 on Dell XPS M1530. I am also using
> McAfee Security Center V9.3 with no recent changes.
>
> Issues:
> 1. I just noticed a balloon showing "Window can't check for updates" on
> Windows update in taskbar. While double clicking it, checking for window
> update shows error found: 8007005, "try again". No success with multiple
> tries, restarting the computer or having my McAfee SC off.
>
> 2. In "View Update History", I noticed that "security update for Window
> Vista (KB 961371) - failed" was dated on 18 JULY 2009. Interestingly, there
> are successful 9 Windows Defender update KB915597 dated most recently to 18
> AUG 2009! And I only notice the "fail to update" balloon yesterday (19 AUG
> 09). Which one is the source of error? For your information, I tried to
> download KB961371 or other latest updates manually but "The updates does not
> apply to your system" appear.
>
> 3. If I were to click "Installed Updates", there is only an empty list!
>
> Please advise the method to ensure I can have my windows updated as safely
> as possible, thank you.

See the "How to obtain help" section of
http://support.microsoft.com/kb/961371
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


RogT wrote:
> I am using 32bit Vista home Premium SP2 on Dell XPS M1530. I am also
> using
> McAfee Security Center V9.3 with no recent changes.
>
> Issues:
> 1. I just noticed a balloon showing "Window can't check for updates" on
> Windows update in taskbar. While double clicking it, checking for window
> update shows error found: 8007005, "try again". No success with multiple
> tries, restarting the computer or having my McAfee SC off.
>
> 2. In "View Update History", I noticed that "security update for Window
> Vista (KB 961371) - failed" was dated on 18 JULY 2009. Interestingly,
> there
> are successful 9 Windows Defender update KB915597 dated most recently to
> 18
> AUG 2009! And I only notice the "fail to update" balloon yesterday (19
> AUG
> 09). Which one is the source of error? For your information, I tried to
> download KB961371 or other latest updates manually but "The updates does
> not
> apply to your system" appear.
>
> 3. If I were to click "Installed Updates", there is only an empty list!
>
> Please advise the method to ensure I can have my windows updated as safely
> as possible, thank you.