Error code 80070490 when trying to install service pack 1 (kb93633

Automatic update tells me I have 1 important update to install.

windows vista service pack 1 (KB936330). I download but it will not install.
Gives error code 80070490.

Any ideas on how to resolve the problem.

I have been looking around and is seems to be that it will not update
without the service pack 1 CD. Is this correct???

I bought this computer with Vista Home Premium a little over a year ago so I
do not have a service pack 1 CD. What next?

http://support.microsoft.com/oas/def...4&gprid=500921

> Free unlimited installation and compatibility support is available for Windows Vista, but only for
> Service Pack 1 (SP1). This support for SP1 is valid until March 18, 2009. Availability of chat or
> e-mail support differs depending on your geographic location. For customers residing in North America
> or Canada, chat and e-mail support is available.

80070490 ERROR_NOT_FOUND
Element not found.

KB936330 *is* Service Pack 1 for Vista. Have you attempted a manual
download of the entire SP ?

http://www.microsoft.com/downloads/d...displaylang=en

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/win...6f2021033.mspx

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



jonderson wrote:

> Automatic update tells me I have 1 important update to install.
>
> windows vista service pack 1 (KB936330). I download but it will not install.
> Gives error code 80070490.
>
> Any ideas on how to resolve the problem.
>
> I have been looking around and is seems to be that it will not update
> without the service pack 1 CD. Is this correct???
>
> I bought this computer with Vista Home Premium a little over a year ago so I
> do not have a service pack 1 CD. What next?

Microsoft support offers free support for SP1 issues [you can find the links
usual in PA Bear's posts]. Do a search for the error code in this group or
Google it.

Try a clean boot [i.e. disable all startup app, disable all non-Microsoft
services, and reboot. See if it installs. You don't need any CD or DVD to
install.

"jonderson" wrote:

> Automatic update tells me I have 1 important update to install.
>
> windows vista service pack 1 (KB936330). I download but it will not install.
> Gives error code 80070490.
>
> Any ideas on how to resolve the problem.
>
> I have been looking around and is seems to be that it will not update
> without the service pack 1 CD. Is this correct???
>
> I bought this computer with Vista Home Premium a little over a year ago so I
> do not have a service pack 1 CD. What next?

Unlimited installation and compatibility support for Vista SP1 is available
at no charge through (but only through) 18 Mar-09

• US:
http://support.microsoft.com/oas/def...4&gprid=500921

• CA:
http://support.microsoft.com/oas/def...4&gprid=500921

• UK:
http://support.microsoft.com/oas/def...4&gprid=500921

• AU:
http://support.microsoft.com/oas/def...4&gprid=500921

• Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jonderson wrote:
> Automatic update tells me I have 1 important update to install.
>
> windows vista service pack 1 (KB936330). I download but it will not
> install.
> Gives error code 80070490.
>
> Any ideas on how to resolve the problem.
>
> I have been looking around and is seems to be that it will not update
> without the service pack 1 CD. Is this correct???
>
> I bought this computer with Vista Home Premium a little over a year ago so
> I
> do not have a service pack 1 CD. What next?