[I believe I just answered your identical post in Windows Update forum.]
• Which version of the Windows operating system am I running?
http://windows.microsoft.com/en-us/w...m-am-i-running
• Is my PC running the 32-bit or 64-bit version of Windows?
http://windows.microsoft.com/en-us/w...t-32-or-64-bit
Always state your full Windows version (e.g., Vista SP1; Vista 64-bit SP2)
when posting in a forum or newsgroup. Please do so in your next reply.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Sarah.Bryan wrote:
> I have 7 updates that don't want to be installed. There used to be three.
> Now it's seven.
>
> Internet Explorer 8 for Windows Vista for x64-based Systems
> Security Update for Windows Vista for x64-based Systems (KB974318)
> Security Update for Windows Vista for x64-based Systems (KB979482)
> Update for Rights Management Services Client for Windows Vista for
> x64-based
> Systems (KB979099)
> Update for Windows Mail Junk E-mail Filter for x64-based Systems [June
> 2010]
> (KB905866)
> Update for Windows Vista for x64-based Systems (KB970430)
> Update for Windows Vista for x64-based Systems (KB973917)
>
> Help.... please? The windows trouble shooter is useless...
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