error code:8007EFD

Hi all,

I am using Windows XP and when trying to install the following updates from
v5, keep getting this error code:8007EFD eventhough I have tried out some of
the suggestions discussed in
http://support.microsoft.com/default...b;en-us;836941

Update for Background Intelligent Transfer Service (BITS) (KB883357)
Security Update for Windows XP (KB833987)

Could someone help?

Thanks!

When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.co...cleid=16&ln=en



See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

If you have Norton Internet Security or something similar installed (e.g. some 3rd
party firewall as mentioned in the article above), you might need to reconfigure or
disable it.

Here is more about this issue:
http://groups.google.com/groups?thre...TNGP12.phx.gbl

and
http://groups.google.com/groups?selm...1-gui.ntli.net
This is how I set Norton firewall so I can download updates and keep the firewall
on--

another user’s solution: "GK" wrote:

Here is how I was able to work around the problem.
Using command prompt
1. proxycfg -d (to clear proxy cache)
2. net stop wuauserv (to stop Automatic updates service)

Using Windows Explorer
3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution (your windows folder may vary)

Again using command prompt
4. net start wuauserv (to start Automatic updates service)

Try now going back to Windows Update web page.

It worked for me. YMMV

GK


"bob" <> wrote in message
news:18314F99-9E26-401F-9AF4-...
> Hi all,
>
> I am using Windows XP and when trying to install the following updates from
> v5, keep getting this error code:8007EFD eventhough I have tried out some of
> the suggestions discussed in
> http://support.microsoft.com/default...b;en-us;836941
>
> Update for Background Intelligent Transfer Service (BITS) (KB883357)
> Security Update for Windows XP (KB833987)
>
> Could someone help?
>
> Thanks!