Error code 80080005, redicoulous!

Okay so I've looked through basicaly all of these boards and noone had giving
a definate answer to this problem. I tried doing a restore point and now it
just doesn't give any code or anything, just acts like it is checking and
just goes back to the 'click to check' thing. This honestly is the most
annoying thing that has happened and I am seriously thinking of changing it
over to linux. So if anyone REALLY knows what they are doing and/or knows
what causes this. Let me know and NO I don't know what verison I have or
anything I have home premium thats all I know.

"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.

Hello Aya-chan,

See if you can find something useful here:

Search Results: 8008000
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=80080005&dg=microsoft.public.wi ndowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&pt list=&exp=&sloc=en-us>


Search Results: 0x8008000
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=0x80080005&dg=microsoft.public. windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&pt=&catlist=&dglist=&pt list=&exp=&sloc=en-us>


Next:
Start a free Windows Update support incident request:
See the "Need more help? Tell us what problem you are having" section of
<https://support.microsoft.com/oas/default.aspx?gprid=6527>


Support for Windows Update:
<http://support.microsoft.com/gp/wusupport>


Good luck
-=-


"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.

Chances are that you're seeing the affects of a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Aya-chan wrote:
> Okay so I've looked through basicaly all of these boards and noone had
> giving a definate answer to this problem. I tried doing a restore point
> and
> now it just doesn't give any code or anything, just acts like it is
> checking and just goes back to the 'click to check' thing. This honestly
> is
> the most annoying thing that has happened and I am seriously thinking of
> changing it over to linux. So if anyone REALLY knows what they are doing
> and/or knows what causes this. Let me know and NO I don't know what
> verison
> I have or anything I have home premium thats all I know.

"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.

Microsoft doesnt even know what to do... well I know what to tell them about
this error code, it goes like this..."Dear Microsoft could you please inform
Hewlett Packard that I will no longer purchase their computers that run on
your awsome windows platform...I will be switching to Apple computers...Thank
You!'

"Aya-chan" wrote:

> Okay so I've looked through basicaly all of these boards and noone had giving
> a definate answer to this problem. I tried doing a restore point and now it
> just doesn't give any code or anything, just acts like it is checking and
> just goes back to the 'click to check' thing. This honestly is the most
> annoying thing that has happened and I am seriously thinking of changing it
> over to linux. So if anyone REALLY knows what they are doing and/or knows
> what causes this. Let me know and NO I don't know what verison I have or
> anything I have home premium thats all I know.

Aya-chan wrote:
> Okay so I've looked through basicaly all of these boards and noone
> had giving a definate answer to this problem. I tried doing a
> restore point and now it just doesn't give any code or anything,
> just acts like it is checking and just goes back to the 'click to
> check' thing. This honestly is the most annoying thing that has
> happened and I am seriously thinking of changing it over to linux.
> So if anyone REALLY knows what they are doing and/or knows what
> causes this. Let me know and NO I don't know what verison I have
> or anything I have home premium thats all I know.

wranglerguycny wrote:
> Microsoft doesnt even know what to do... well I know what to tell
> them about this error code, it goes like this..."Dear Microsoft
> could you please inform Hewlett Packard that I will no longer
> purchase their computers that run on your awsome windows
> platform...I will be switching to Apple computers...Thank You!'

Hah. Classic. Switch to something you know less about and likely still run
Microsoft products either on top of OS X itself or within a virtual machine
of some sort (or dual boot) so you can still work with the applications you
are familar with.

I love Macintosh - but they are far from trouble-free and if you give up on
something this simplistic and insignificant - you'll not make it much
farther on the macintosh either. ;-)

How do you know Microsoft does not know what to do in this case? Did you
open a ticket and get a response? Would you share that response here?

BTW - why did you respond twice to this conversation, once saying nothing?
Also - you know this is 9.5 months old at tthis point, right?

You might try cleaning up your machine and resetting your update system...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/
(Reboot if asked.)

MalwareBytes
http://www.malwarebytes.com/
(Reboot if asked.)

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot (Whether or not you are asked.)

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Try to update again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html