Error Code 8024002D

I have a fairly new Computer running Windows Vista fromManufacturer. Get on
this morning Windows Update tells me downloads are ready for installation.
It get just past the restore point but the download never begins. I wrote
down exactly what the window which popped up said, it goes as follows.

The feature you are trying to use is on a network resource that is
unavailable. Click ok to try again or enter an alternative path to a folder
containing the installation package "WORKS8.MSI"

"Windows Update 8024002D" "Windows Update_dt100"

I have no purchased software programs such as Office, Works, Excel, Outlook
Express, they are all present on computer, but that is how it was when I
purchased computer. I am just an ordinary everyday person, so please make
any help in very simple laymens terms. Thank you for your attention and
assistance in this problem.

Your intelligence is highly appreciated here!!!

Sincerely,
Tired & Confused

"Tired & Confused" wrote:

> I have a fairly new Computer running Windows Vista fromManufacturer. Get on
> this morning Windows Update tells me downloads are ready for installation.
> It get just past the restore point but the download never begins. I wrote
> down exactly what the window which popped up said, it goes as follows.
>
> The feature you are trying to use is on a network resource that is
> unavailable. Click ok to try again or enter an alternative path to a folder
> containing the installation package "WORKS8.MSI"
>
> "Windows Update 8024002D" "Windows Update_dt100"
>
> I have no purchased software programs such as Office, Works, Excel, Outlook
> Express, they are all present on computer, but that is how it was when I
> purchased computer. I am just an ordinary everyday person, so please make
> any help in very simple laymens terms. Thank you for your attention and
> assistance in this problem.
>
> Your intelligence is highly appreciated here!!!
>
> Sincerely,
> Tired & Confused

Tired & Confused wrote:

> I have a fairly new Computer running Windows Vista fromManufacturer. Get
> on this morning Windows Update tells me downloads are ready for
> installation. It get just past the restore point but the download never
> begins. I wrote down exactly what the window which popped up said, it
> goes as follows.
>
> The feature you are trying to use is on a network resource that is
> unavailable. Click ok to try again or enter an alternative path to a
> folder containing the installation package "WORKS8.MSI"
>
> "Windows Update 8024002D" "Windows Update_dt100"
>
> I have no purchased software programs such as Office, Works, Excel,
> Outlook Express, they are all present on computer, but that is how it was
> when I purchased computer. I am just an ordinary everyday person, so
> please make any help in very simple laymens terms. Thank you for your
> attention and assistance in this problem.
>
> Your intelligence is highly appreciated here!!!
>
> Sincerely,
> Tired & Confused

1 - Download the KB955428 update here:
http://www.microsoft.com/downloads/d...DisplayLang=en
2 - Save the KB955428_en-US.cab (if you have english language) on your
Desktop
3 - Unzip the file and run it (double click on KB955428_en-US.msp)

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Tired & Confused wrote:
> I have a fairly new Computer running Windows Vista fromManufacturer. Get
> on
> this morning Windows Update tells me downloads are ready for installation.
> It get just past the restore point but the download never begins. I wrote
> down exactly what the window which popped up said, it goes as follows.
>
> The feature you are trying to use is on a network resource that is
> unavailable. Click ok to try again or enter an alternative path to a
> folder
> containing the installation package "WORKS8.MSI"
>
> "Windows Update 8024002D" "Windows Update_dt100"
>
> I have no purchased software programs such as Office, Works, Excel,
> Outlook
> Express, they are all present on computer, but that is how it was when I
> purchased computer. I am just an ordinary everyday person, so please make
> any help in very simple laymens terms. Thank you for your attention and
> assistance in this problem.
>
> Your intelligence is highly appreciated here!!!
>
> Sincerely,
> Tired & Confused

"Tired & Confused" wrote:

> I have a fairly new Computer running Windows Vista fromManufacturer. Get on
> this morning Windows Update tells me downloads are ready for installation.
> It get just past the restore point but the download never begins. I wrote
> down exactly what the window which popped up said, it goes as follows.
>
> The feature you are trying to use is on a network resource that is
> unavailable. Click ok to try again or enter an alternative path to a folder
> containing the installation package "WORKS8.MSI"
>
> "Windows Update 8024002D" "Windows Update_dt100"
>
> I have no purchased software programs such as Office, Works, Excel, Outlook
> Express, they are all present on computer, but that is how it was when I
> purchased computer. I am just an ordinary everyday person, so please make
> any help in very simple laymens terms. Thank you for your attention and
> assistance in this problem.
>
> Your intelligence is highly appreciated here!!!
>
> Sincerely,
> Tired & Confused I too have the same problem in addition to the statement of the feature is unavailable it says at bottom of the Microsoft Works problem statement Use source: C:\hp\tmp\src\MSWORKS\ THEN A BROWSE BUTTON which I have tried to search for mswork8 to no avail I have an HP machine with Vista and all software preloaded and Office student version already loaded on it and this is the First error installation problem I have encountered Please help us . Signed Searching for Correct Info.

I too have the same problem in addition to the statement of the feature is
unavailable it says at bottom of the Microsoft Works problem statement Use
source: C:\hp\tmp\src\MSWORKS\ THEN A BROWSE BUTTON which I have tried to
search for mswork8 to no avail I have an HP machine with Vista and all
software preloaded and Office student version already loaded on it and this
is the First error installation problem I have encountered Please help us .
Signed Searching for Correct Info.

"PA Bear [MS MVP]" wrote:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
> Tired & Confused wrote:
> > I have a fairly new Computer running Windows Vista fromManufacturer. Get
> > on
> > this morning Windows Update tells me downloads are ready for installation.
> > It get just past the restore point but the download never begins. I wrote
> > down exactly what the window which popped up said, it goes as follows.
> >
> > The feature you are trying to use is on a network resource that is
> > unavailable. Click ok to try again or enter an alternative path to a
> > folder
> > containing the installation package "WORKS8.MSI"
> >
> > "Windows Update 8024002D" "Windows Update_dt100"
> >
> > I have no purchased software programs such as Office, Works, Excel,
> > Outlook
> > Express, they are all present on computer, but that is how it was when I
> > purchased computer. I am just an ordinary everyday person, so please make
> > any help in very simple laymens terms. Thank you for your attention and
> > assistance in this problem.
> >
> > Your intelligence is highly appreciated here!!!
> >
> > Sincerely,
> > Tired & Confused
>
>

Searching for Correct Info wrote:

> I too have the same problem in addition to the statement of the feature is
> unavailable it says at bottom of the Microsoft Works problem statement Use
> source: C:\hp\tmp\src\MSWORKS\ THEN A BROWSE BUTTON which I have tried to
> search for mswork8 to no avail

Go to the Microsoft download center and look up the number of the update that
isn't installing. Download the full installer and try using that instead of
Windows Update.

If this doesn't work, other users have reported that reinstalling MS Works helped.

Harry.

--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174

I wrote:

> Go to the Microsoft download center and look up the number of the update
> that isn't installing. Download the full installer and try using that
> instead of Windows Update.

If the update that is failing is 955428, this is the link:

http://www.microsoft.com/downloads/d...DisplayLang=en

<http://www.microsoft.com/downloads/details.aspx?FamilyID=458985c3-9c6f-4049-81cd-0d0389c81f11&DisplayLang=en>

Harry.

--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174