Error code 80245003 when download upgrades

I have an HP a1710n...when I try to manually download updates (via start menu
or from task tray) it gives me the error code and has a link to "get help"
(now i'm here!) I've tried to get help from HP they had no clue, and i've
read FAQ's and all the other posts here, but i'm not finding anything that
will fix the problem - HELP!!!

Error message when you try to install updates by using the Windows
Update Web site: "0x80245003"
http://support.microsoft.com/kb/919749

After deleting SoftwareDistribution, download the latest version of the
Windows Update Agent and SAVE it:

For Vista 32 bit:
http://download.windowsupdate.com/v7...gent30-x86.exe

For Vista 64 bit:
http://download.windowsupdate.com/v7...gent30-x64.exe

When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
stands for either the 32 or 64 bit version] -
MowGreen [MVP 2003-2007]

--
Gistcheckin


"Ohana" wrote:

> I have an HP a1710n...when I try to manually download updates (via start menu
> or from task tray) it gives me the error code and has a link to "get help"
> (now i'm here!) I've tried to get help from HP they had no clue, and i've
> read FAQ's and all the other posts here, but i'm not finding anything that
> will fix the problem - HELP!!!

sorry, i'm not too savy on the computer...I dont' understand - where/how do I
delete SoftwareDistribution and what is that? Do I jst do the work around
from the first part of your msg?

"Gistcheckin" wrote:

> Error message when you try to install updates by using the Windows
> Update Web site: "0x80245003"
> http://support.microsoft.com/kb/919749
>
> After deleting SoftwareDistribution, download the latest version of the
> Windows Update Agent and SAVE it:
>
> For Vista 32 bit:
> http://download.windowsupdate.com/v7...gent30-x86.exe
>
> For Vista 64 bit:
> http://download.windowsupdate.com/v7...gent30-x64.exe
>
> When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
> stands for either the 32 or 64 bit version] -
> MowGreen [MVP 2003-2007]
>
> --
> Gistcheckin
>
>
> "Ohana" wrote:
>
> > I have an HP a1710n...when I try to manually download updates (via start menu
> > or from task tray) it gives me the error code and has a link to "get help"
> > (now i'm here!) I've tried to get help from HP they had no clue, and i've
> > read FAQ's and all the other posts here, but i'm not finding anything that
> > will fix the problem - HELP!!!

Try the first link and see if that works.

If not, follow these directions step by step

Rename the SoftwareDistribution folder (it will be recreated next time you
visit WU again)
You will lose your history but that's not important.

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
Finally if you want to force a detection cycle in AU then close IE
Now click on Start and select Run
Type wuauclt.exe /detectnow in the Open box and click OK
Try the WU again

Note: You can delete the folder you renamed "AFTER" you complete windows
updates.


--
Gistcheckin


"Ohana" wrote:

> sorry, i'm not too savy on the computer...I dont' understand - where/how do I
> delete SoftwareDistribution and what is that? Do I jst do the work around
> from the first part of your msg?
>
> "Gistcheckin" wrote:
>
> > Error message when you try to install updates by using the Windows
> > Update Web site: "0x80245003"
> > http://support.microsoft.com/kb/919749
> >
> > After deleting SoftwareDistribution, download the latest version of the
> > Windows Update Agent and SAVE it:
> >
> > For Vista 32 bit:
> > http://download.windowsupdate.com/v7...gent30-x86.exe
> >
> > For Vista 64 bit:
> > http://download.windowsupdate.com/v7...gent30-x64.exe
> >
> > When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
> > stands for either the 32 or 64 bit version] -
> > MowGreen [MVP 2003-2007]
> >
> > --
> > Gistcheckin
> >
> >
> > "Ohana" wrote:
> >
> > > I have an HP a1710n...when I try to manually download updates (via start menu
> > > or from task tray) it gives me the error code and has a link to "get help"
> > > (now i'm here!) I've tried to get help from HP they had no clue, and i've
> > > read FAQ's and all the other posts here, but i'm not finding anything that
> > > will fix the problem - HELP!!!

Hi,
Can you please share the following files from the computer that showed the
problem?

1. C:\Windows\Windowsupdate.log
2.
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.xml
3.
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.xml
(if it exists)


--
Sudheer GN
Microsoft, WU Client


This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"Gistcheckin" <> wrote in message
news:9578AD7B-60F8-4357-B784-...
> Try the first link and see if that works.
>
> If not, follow these directions step by step
>
> Rename the SoftwareDistribution folder (it will be recreated next time you
> visit WU again)
> You will lose your history but that's not important.
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type %systemroot%, and then click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this
> folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
> Finally if you want to force a detection cycle in AU then close IE
> Now click on Start and select Run
> Type wuauclt.exe /detectnow in the Open box and click OK
> Try the WU again
>
> Note: You can delete the folder you renamed "AFTER" you complete windows
> updates.
>
>
> --
> Gistcheckin
>
>
> "Ohana" wrote:
>
>> sorry, i'm not too savy on the computer...I dont' understand - where/how
>> do I
>> delete SoftwareDistribution and what is that? Do I jst do the work
>> around
>> from the first part of your msg?
>>
>> "Gistcheckin" wrote:
>>
>> > Error message when you try to install updates by using the Windows
>> > Update Web site: "0x80245003"
>> > http://support.microsoft.com/kb/919749
>> >
>> > After deleting SoftwareDistribution, download the latest version of the
>> > Windows Update Agent and SAVE it:
>> >
>> > For Vista 32 bit:
>> > http://download.windowsupdate.com/v7...gent30-x86.exe
>> >
>> > For Vista 64 bit:
>> > http://download.windowsupdate.com/v7...gent30-x64.exe
>> >
>> > When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
>> > stands for either the 32 or 64 bit version] -
>> > MowGreen [MVP 2003-2007]
>> >
>> > --
>> > Gistcheckin
>> >
>> >
>> > "Ohana" wrote:
>> >
>> > > I have an HP a1710n...when I try to manually download updates (via
>> > > start menu
>> > > or from task tray) it gives me the error code and has a link to "get
>> > > help"
>> > > (now i'm here!) I've tried to get help from HP they had no clue, and
>> > > i've
>> > > read FAQ's and all the other posts here, but i'm not finding anything
>> > > that
>> > > will fix the problem - HELP!!!

--
To resolve the issue, I recommend that you contact Microsoft support by
following the steps in
http://support.microsoft.com/oas/def...spx?gprid=6527

There is no charge for support issues with Windows Update.
It would be great if you can post back to the newsgroup about how the issue
was resolved.

--
Sudheer GN
Microsoft, WU Client

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

hallo my labtop works with windows xp can you help me? (acer travelmate 3270)

"Ohana" wrote:

> I have an HP a1710n...when I try to manually download updates (via start menu
> or from task tray) it gives me the error code and has a link to "get help"
> (now i'm here!) I've tried to get help from HP they had no clue, and i've
> read FAQ's and all the other posts here, but i'm not finding anything that
> will fix the problem - HELP!!!

Both Windows defender and Windows update in Vista were not able to down load
updates and I was receiving the same error code - 80245003.

I followed the provided link: http://support.microsoft.com/kb/919749
the only thing this did not say to do, but Vista users probably have found
out they have to, after running the command prompt I found out I did not have
permissions to run the provided commands. I had to go back to start,
recently run programs, right click on Command Prompt and run it as Administer.

I was then able to run the automatic windows update. It ran, downloaded and
installed the updates with out any more problems.

Having first tried to update windows defender, I received an error, but the
updates included in the windows automatic updates fixed defender.

"Gistcheckin" wrote:

> Try the first link and see if that works.
>
> If not, follow these directions step by step
>
> Rename the SoftwareDistribution folder (it will be recreated next time you
> visit WU again)
> You will lose your history but that's not important.
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type %systemroot%, and then click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
> Finally if you want to force a detection cycle in AU then close IE
> Now click on Start and select Run
> Type wuauclt.exe /detectnow in the Open box and click OK
> Try the WU again
>
> Note: You can delete the folder you renamed "AFTER" you complete windows
> updates.
>
>
> --
> Gistcheckin
>
>
> "Ohana" wrote:
>
> > sorry, i'm not too savy on the computer...I dont' understand - where/how do I
> > delete SoftwareDistribution and what is that? Do I jst do the work around
> > from the first part of your msg?
> >
> > "Gistcheckin" wrote:
> >
> > > Error message when you try to install updates by using the Windows
> > > Update Web site: "0x80245003"
> > > http://support.microsoft.com/kb/919749
> > >
> > > After deleting SoftwareDistribution, download the latest version of the
> > > Windows Update Agent and SAVE it:
> > >
> > > For Vista 32 bit:
> > > http://download.windowsupdate.com/v7...gent30-x86.exe
> > >
> > > For Vista 64 bit:
> > > http://download.windowsupdate.com/v7...gent30-x64.exe
> > >
> > > When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
> > > stands for either the 32 or 64 bit version] -
> > > MowGreen [MVP 2003-2007]
> > >
> > > --
> > > Gistcheckin
> > >
> > >
> > > "Ohana" wrote:
> > >
> > > > I have an HP a1710n...when I try to manually download updates (via start menu
> > > > or from task tray) it gives me the error code and has a link to "get help"
> > > > (now i'm here!) I've tried to get help from HP they had no clue, and i've
> > > > read FAQ's and all the other posts here, but i'm not finding anything that
> > > > will fix the problem - HELP!!!

To all w/the error code 80245003 : follow the one for Vista 32bit, IT WORK's
!!!!!!!!! - like a drime come true , after 3 days, and almost
^%$$&^&**^%^$ IT worked, Thank to you .
Thanks
JaimeCV

"Gistcheckin" wrote:

> Try the first link and see if that works.
>
> If not, follow these directions step by step
>
> Rename the SoftwareDistribution folder (it will be recreated next time you
> visit WU again)
> You will lose your history but that's not important.
>
> Click Start, Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Stop.
> Stopping the service will take a moment.
>
> Rename the "SoftwareDistribution" folder:
> a. Click Start, click Run, type %systemroot%, and then click OK.
> b. Right-click the SoftwareDistribution folder, and then click Rename.
> c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
>
> Click Start. Choose Run.
> In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Click Start.
> Starting the service will take a moment.
> Finally if you want to force a detection cycle in AU then close IE
> Now click on Start and select Run
> Type wuauclt.exe /detectnow in the Open box and click OK
> Try the WU again
>
> Note: You can delete the folder you renamed "AFTER" you complete windows
> updates.
>
>
> --
> Gistcheckin
>
>
> "Ohana" wrote:
>
> > sorry, i'm not too savy on the computer...I dont' understand - where/how do I
> > delete SoftwareDistribution and what is that? Do I jst do the work around
> > from the first part of your msg?
> >
> > "Gistcheckin" wrote:
> >
> > > Error message when you try to install updates by using the Windows
> > > Update Web site: "0x80245003"
> > > http://support.microsoft.com/kb/919749
> > >
> > > After deleting SoftwareDistribution, download the latest version of the
> > > Windows Update Agent and SAVE it:
> > >
> > > For Vista 32 bit:
> > > http://download.windowsupdate.com/v7...gent30-x86.exe
> > >
> > > For Vista 64 bit:
> > > http://download.windowsupdate.com/v7...gent30-x64.exe
> > >
> > > When the download is complete run WindowsUpdateAgent30-xXX.exe [the XX
> > > stands for either the 32 or 64 bit version] -
> > > MowGreen [MVP 2003-2007]
> > >
> > > --
> > > Gistcheckin
> > >
> > >
> > > "Ohana" wrote:
> > >
> > > > I have an HP a1710n...when I try to manually download updates (via start menu
> > > > or from task tray) it gives me the error code and has a link to "get help"
> > > > (now i'm here!) I've tried to get help from HP they had no clue, and i've
> > > > read FAQ's and all the other posts here, but i'm not finding anything that
> > > > will fix the problem - HELP!!!