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error code 80246008 on vista, can't download updates...

 
 
kyliebrook
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Posts: n/a

 
      09-28-2007
cannot download updates on windows vista, cannot turn bits on either, not
sure if vista would have the same solutions as older versions, any help would
be appreciated very much.........
 
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Engel
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      09-28-2007
Have a look at this article. It may be relevant to your prºblem.

http://windowshelp.microsoft.com/Win...fb2fd1033.mspx

I hope this post is helpful.

Let us know how it works ºut.
--

"kyliebrook" wrote:

> cannot download updates on windows vista, cannot turn bits on either, not
> sure if vista would have the same solutions as older versions, any help would
> be appreciated very much.........

 
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kyliebrook
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Posts: n/a

 
      09-29-2007


"Engel" wrote:

> Have a look at this article. It may be relevant to your prºblem.
>
> http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
>
> I hope this post is helpful.
>
> Let us know how it works ºut.
> --
>

** i have already tried that, and i guess it is part of the problem, cause
when i tried to start my BITS, it popped up another error, "the background
intelligence transfer services service on local computer started and stopped.
some services stop automatically when not in use." so i don't know what to
do next now....someone please help, all i can do with microsoft is email
them, and that is probably gonna take forever to get an answer that way
 
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Engel
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      09-29-2007
You may also want to check your services settings. Automatic Updates (Set to
Automatic), Background Intelligent Transfer Service (Set to Manual) and
Cryptographic Services (Set to Automatic).
- --


"kyliebrook" wrote:

>
>
> "Engel" wrote:
>
> > Have a look at this article. It may be relevant to your prºblem.
> >
> > http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> >
> > I hope this post is helpful.
> >
> > Let us know how it works ºut.
> > --
> >

> ** i have already tried that, and i guess it is part of the problem, cause
> when i tried to start my BITS, it popped up another error, "the background
> intelligence transfer services service on local computer started and stopped.
> some services stop automatically when not in use." so i don't know what to
> do next now....someone please help, all i can do with microsoft is email
> them, and that is probably gonna take forever to get an answer that way

 
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kyliebrook
Guest
Posts: n/a

 
      09-30-2007


"Engel" wrote:

> You may also want to check your services settings. Automatic Updates (Set to
> Automatic), Background Intelligent Transfer Service (Set to Manual) and
> Cryptographic Services (Set to Automatic).
> - --
>
>
> "kyliebrook" wrote:
>
> >
> >
> > "Engel" wrote:
> >
> > > Have a look at this article. It may be relevant to your prºblem.
> > >
> > > http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> > >
> > > I hope this post is helpful.
> > >
> > > Let us know how it works ºut.
> > > --
> > >

> > ** i have already tried that, and i guess it is part of the problem, cause
> > when i tried to start my BITS, it popped up another error, "the background
> > intelligence transfer services service on local computer started and stopped.
> > some services stop automatically when not in use." so i don't know what to
> > do next now....someone please help, all i can do with microsoft is email
> > them, and that is probably gonna take forever to get an answer that way

 
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kyliebrook
Guest
Posts: n/a

 
      09-30-2007
yeah, they are set like that, but the bits won't start, a box pops up saying
that they started, and then stopped, i think that is the root of the problem

"Engel" wrote:

> You may also want to check your services settings. Automatic Updates (Set to
> Automatic), Background Intelligent Transfer Service (Set to Manual) and
> Cryptographic Services (Set to Automatic).
> - --
>
>
> "kyliebrook" wrote:
>
> >
> >
> > "Engel" wrote:
> >
> > > Have a look at this article. It may be relevant to your prºblem.
> > >
> > > http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> > >
> > > I hope this post is helpful.
> > >
> > > Let us know how it works ºut.
> > > --
> > >

> > ** i have already tried that, and i guess it is part of the problem, cause
> > when i tried to start my BITS, it popped up another error, "the background
> > intelligence transfer services service on local computer started and stopped.
> > some services stop automatically when not in use." so i don't know what to
> > do next now....someone please help, all i can do with microsoft is email
> > them, and that is probably gonna take forever to get an answer that way

 
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Robert Aldwinckle
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Posts: n/a

 
      09-30-2007
"kyliebrook" <> wrote in message
news:F2D98D1C-BA45-4402-B066-...
> cannot download updates on windows vista, cannot turn bits on either, not
> sure if vista would have the same solutions as older versions, any help would
> be appreciated very much.........



Try a web search?

Apparently there is a new BITS repair tool for Vista users

<title>An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer</title>
http://support.microsoft.com/kb/940520

(Live Search for
vista "background intelligent transfer service" repair site:microsoft.com
)


The same search makes it evident that the command line tool bitsadmin
is also appropriate for Vista users...

http://technet2.microsoft.com/window....mspx?mfr=true

<quote>
This tool is available as part of the Windows Vista operating system
</quote>


HTH

Robert Aldwinckle
---


 
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Engel
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Posts: n/a

 
      09-30-2007
http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
If the problem persists after you have followed the steps above, see this
Knowledge Base http://support.microsoft.com/?kbid=910337 article on the
Microsoft Help and Support website or go to the Windows Update Support Center
website http://support.microsoft.com/ph/6527/ to request support by e‑mail.


Maybe someone else can conjure up something else to try.

Good luck
- - -


"kyliebrook" wrote:

> yeah, they are set like that, but the bits won't start, a box pops up saying
> that they started, and then stopped, i think that is the root of the problem
>
> "Engel" wrote:
>
> > You may also want to check your services settings. Automatic Updates (Set to
> > Automatic), Background Intelligent Transfer Service (Set to Manual) and
> > Cryptographic Services (Set to Automatic).
> > - --
> >
> >
> > "kyliebrook" wrote:
> >
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Have a look at this article. It may be relevant to your prºblem.
> > > >
> > > > http://windowshelp.microsoft.com/Win...fb2fd1033.mspx
> > > >
> > > > I hope this post is helpful.
> > > >
> > > > Let us know how it works ºut.
> > > > --
> > > >
> > > ** i have already tried that, and i guess it is part of the problem, cause
> > > when i tried to start my BITS, it popped up another error, "the background
> > > intelligence transfer services service on local computer started and stopped.
> > > some services stop automatically when not in use." so i don't know what to
> > > do next now....someone please help, all i can do with microsoft is email
> > > them, and that is probably gonna take forever to get an answer that way

 
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kyliebrook
Guest
Posts: n/a

 
      10-01-2007
thanks all for the suggestions, i finally got them working.....microsoft
support by email, i am gonna paste the instructions below, in case anyone
else wants to try it for the problems they are having. But be advised that I
did it, and the only error codes I had popping up was the one about the BITS
not starting. And error codes 80246008,80246005 on my windows
updates....also the first option to turn on the bits didn't seem to work, i
guess it did something though, cause they are working now....

This behavior may occur if one of the following factors is true:

1. The Background Intelligent Transfer Service (BITS) was not started.
2. The Windows Update temporary folder has been corrupted.
3. The current account does not have permissions to install Windows Updates.

To troubleshoot this issue, I suggest we first perform these steps:

Step 1: Turn on BITS
=================
1. Click Start, in Start Search item, type: "notepad" (without quotes) and
press Enter.
2. Copy the following commands and then paste them into the opened Notepad
window:

set BitsRegKey=HKLM\Software\Microsoft\Windows\Current Version\BITS
reg add %BitsRegKey% /v LogFileFlags /t REG_DWORD /d 0xfbcf /f
reg add %BitsRegKey% /v LogFileSize /t REG_DWORD /d 0x100 /f
reg add %BitsRegKey% /v LogFileMinMemory /t REG_DWORD /d 0x30 /f
net stop bits
net start bits

3. After pasting the above commands, please close the Notepad window. Choose
Save when you are prompted to save the file. Type "register.bat" as the file
name and choose Desktop from the left panel as the location.
4. Refer to the Desktop and right click the register.bat file, then choose
Run as administrator.
5. You will see a DOS-like window processing.

Please restart the computer and check the issue. If the issue persists,
please also perform the following suggestions.

Step 2: Enter Safe Mode
===============
1. Restart your computer and start pressing the F8 key on your keyboard.
On a computer that is configured for booting to multiple operating systems,
you can press the F8 key when you see the boot menu.

2. When the Windows Advanced Options menu appears, select Safe Mode, and
then press Enter.

3. Log onto Windows by using the Administrator account or any user account
with the Administrator privileges.

NOTE: In Safe Mode, your system display and Desktop will look and perform
differently than in Normal Mode. This is only temporary. To return the system
back to Normal Mode, we can simply restart the computer.

Step 3: Enable the View Hidden Files option. To do this, follow these steps:
==============================================
1. Click Start , click Control Panel, click Folder Options, and then click
the View tab.
2. Click Show hidden files and folders, and then click OK.

3. As a System administrator, locate the following folder,
and then delete all files that have a file name that begins with Qmgr:
\Programdata\Microsoft\Network\Downloader

To do this, follow these steps:
a. Please navigate to C:\Programdata\Microsoft\Network\Downloader folder.
b. In the Downloader window, select and delete any files that begin with
Qmgr. For example, delete the following files:

Qmgr0.dat
Qmgr1.dat

4. Please restart the computer to the normal mode.
6. Open Windows Update immediately. Obtain the latest updates.



"Robert Aldwinckle" wrote:

> "kyliebrook" <> wrote in message
> news:F2D98D1C-BA45-4402-B066-...
> > cannot download updates on windows vista, cannot turn bits on either, not
> > sure if vista would have the same solutions as older versions, any help would
> > be appreciated very much.........

>
>
> Try a web search?
>
> Apparently there is a new BITS repair tool for Vista users
>
> <title>An update is available to fix a Background Intelligent Transfer Service
> (BITS) crash on a Windows Vista-based computer</title>
> http://support.microsoft.com/kb/940520
>
> (Live Search for
> vista "background intelligent transfer service" repair site:microsoft.com
> )
>
>
> The same search makes it evident that the command line tool bitsadmin
> is also appropriate for Vista users...
>
> http://technet2.microsoft.com/window....mspx?mfr=true
>
> <quote>
> This tool is available as part of the Windows Vista operating system
> </quote>
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

 
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Engel
Guest
Posts: n/a

 
      10-01-2007
No problem , Glad it worked for you and fixed the problem.

Thanks for the report.
- -- -

"kyliebrook" wrote:

> thanks all for the suggestions, i finally got them working.....microsoft
> support by email, i am gonna paste the instructions below, in case anyone
> else wants to try it for the problems they are having. But be advised that I
> did it, and the only error codes I had popping up was the one about the BITS
> not starting. And error codes 80246008,80246005 on my windows
> updates....also the first option to turn on the bits didn't seem to work, i
> guess it did something though, cause they are working now....
>
> This behavior may occur if one of the following factors is true:
>
> 1. The Background Intelligent Transfer Service (BITS) was not started.
> 2. The Windows Update temporary folder has been corrupted.
> 3. The current account does not have permissions to install Windows Updates.
>
> To troubleshoot this issue, I suggest we first perform these steps:
>
> Step 1: Turn on BITS
> =================
> 1. Click Start, in Start Search item, type: "notepad" (without quotes) and
> press Enter.
> 2. Copy the following commands and then paste them into the opened Notepad
> window:
>
> set BitsRegKey=HKLM\Software\Microsoft\Windows\Current Version\BITS
> reg add %BitsRegKey% /v LogFileFlags /t REG_DWORD /d 0xfbcf /f
> reg add %BitsRegKey% /v LogFileSize /t REG_DWORD /d 0x100 /f
> reg add %BitsRegKey% /v LogFileMinMemory /t REG_DWORD /d 0x30 /f
> net stop bits
> net start bits
>
> 3. After pasting the above commands, please close the Notepad window. Choose
> Save when you are prompted to save the file. Type "register.bat" as the file
> name and choose Desktop from the left panel as the location.
> 4. Refer to the Desktop and right click the register.bat file, then choose
> Run as administrator.
> 5. You will see a DOS-like window processing.
>
> Please restart the computer and check the issue. If the issue persists,
> please also perform the following suggestions.
>
> Step 2: Enter Safe Mode
> ===============
> 1. Restart your computer and start pressing the F8 key on your keyboard.
> On a computer that is configured for booting to multiple operating systems,
> you can press the F8 key when you see the boot menu.
>
> 2. When the Windows Advanced Options menu appears, select Safe Mode, and
> then press Enter.
>
> 3. Log onto Windows by using the Administrator account or any user account
> with the Administrator privileges.
>
> NOTE: In Safe Mode, your system display and Desktop will look and perform
> differently than in Normal Mode. This is only temporary. To return the system
> back to Normal Mode, we can simply restart the computer.
>
> Step 3: Enable the View Hidden Files option. To do this, follow these steps:
> ==============================================
> 1. Click Start , click Control Panel, click Folder Options, and then click
> the View tab.
> 2. Click Show hidden files and folders, and then click OK.
>
> 3. As a System administrator, locate the following folder,
> and then delete all files that have a file name that begins with Qmgr:
> \Programdata\Microsoft\Network\Downloader
>
> To do this, follow these steps:
> a. Please navigate to C:\Programdata\Microsoft\Network\Downloader folder.
> b. In the Downloader window, select and delete any files that begin with
> Qmgr. For example, delete the following files:
>
> Qmgr0.dat
> Qmgr1.dat
>
> 4. Please restart the computer to the normal mode.
> 6. Open Windows Update immediately. Obtain the latest updates.
>
>
>
> "Robert Aldwinckle" wrote:
>
> > "kyliebrook" <> wrote in message
> > news:F2D98D1C-BA45-4402-B066-...
> > > cannot download updates on windows vista, cannot turn bits on either, not
> > > sure if vista would have the same solutions as older versions, any help would
> > > be appreciated very much.........

> >
> >
> > Try a web search?
> >
> > Apparently there is a new BITS repair tool for Vista users
> >
> > <title>An update is available to fix a Background Intelligent Transfer Service
> > (BITS) crash on a Windows Vista-based computer</title>
> > http://support.microsoft.com/kb/940520
> >
> > (Live Search for
> > vista "background intelligent transfer service" repair site:microsoft.com
> > )
> >
> >
> > The same search makes it evident that the command line tool bitsadmin
> > is also appropriate for Vista users...
> >
> > http://technet2.microsoft.com/window....mspx?mfr=true
> >
> > <quote>
> > This tool is available as part of the Windows Vista operating system
> > </quote>
> >
> >
> > HTH
> >
> > Robert Aldwinckle
> > ---
> >
> >
> >

 
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