Right-click on My Computer & select Properties: What Windows version is
displayed in the resulting General tab (e.g., Windows Vista Ultimate Service
Pack 2)?
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed ___?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
Niyam wrote:
> I have Windows Vista and started getting error code 937001 when
> trying to install updates System Update Readiness Tool for Windows Vista
> (KB947821) [September 2009]
>
> Any suggestions would be appreciated.
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