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Error Code KB942615 on IE7 And Windows Live OneCare issue

 
 
LiLTechMom
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      02-11-2008
Having problems with the this update. Windows Live OneCare runs as scheduled
with no problems except:

1. I cannot find out why Error Code KB942615 still shows as not installed.
2. Windows Live One care runs OK, (updated subscription) October 2007, but I
continuously get the RED #1 on my lower right toolbar on the desktop.

--
LiLTechMom

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PA Bear [MS MVP]
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      02-11-2008
KB946215 is not an error code, it's the KB article for MS07-069:
http://support.microsoft.com/kb/942615

Windows version?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


LiLTechMom wrote:
> Having problems with the this update. Windows Live OneCare runs as
> scheduled
> with no problems except:
>
> 1. I cannot find out why Error Code KB942615 still shows as not installed.
> 2. Windows Live One care runs OK, (updated subscription) October 2007, but
> I
> continuously get the RED #1 on my lower right toolbar on the desktop.


 
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LiLTechMom
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Posts: n/a

 
      02-11-2008
Windows XP
--
LiLTechMom


"PA Bear [MS MVP]" wrote:

> KB946215 is not an error code, it's the KB article for MS07-069:
> http://support.microsoft.com/kb/942615
>
> Windows version?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> LiLTechMom wrote:
> > Having problems with the this update. Windows Live OneCare runs as
> > scheduled
> > with no problems except:
> >
> > 1. I cannot find out why Error Code KB942615 still shows as not installed.
> > 2. Windows Live One care runs OK, (updated subscription) October 2007, but
> > I
> > continuously get the RED #1 on my lower right toolbar on the desktop.

>
>

 
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PA Bear [MS MVP]
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Posts: n/a

 
      02-11-2008
Can you download the update, SAVE it to your desktop, and then install it
manually by double-clicking on the saved file?

IE6/WinXP SP2 only:
http://www.microsoft.com/downloads/d...2-152C611D3F0A

IE7/WinXP SP2 only:
http://www.microsoft.com/downloads/d...4-E10C1C76EE97

NB: We expect a new Cumulative Security Update for IE to be released on 12
Feb-08 (i.e., tomorrow), so I'd strongly recommend getting this problem
sorted ASAP, Mom.

===================================

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s). If you disable a third-party firewall, do NOT
connect to the internet without having the Windows Firewall enabled!

===================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

=> **If your problem relates to a Cumulative Security Update for IE, call
the above number and ask to be transferred to the Consumer IE7 queue (which
is 47830).** <=

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

LiLTechMom wrote:
> Windows XP
>
>> KB946215 is not an error code, it's the KB article for MS07-069:
>> http://support.microsoft.com/kb/942615
>>
>> Windows version?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> LiLTechMom wrote:
>>> Having problems with the this update. Windows Live OneCare runs as
>>> scheduled
>>> with no problems except:
>>>
>>> 1. I cannot find out why Error Code KB942615 still shows as not
>>> installed.
>>> 2. Windows Live One care runs OK, (updated subscription) October 2007,
>>> but
>>> I
>>> continuously get the RED #1 on my lower right toolbar on the desktop.


 
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