(cross-post added to Vista Perf & Maint)
"Glimmerung" <> wrote in message news:3E94E7B3-876E-49F9-9553-...
> I'm having some problems downloading and installing windows updates. The two
> items in question are:
>
> Update for Windows Vista (kb955839)
>
> and
>
> Microsoft .Net Framework 3.5 Service Pack 1 and .Net Framework 3.5 Family
> Update (KB951847) x86
>
> The error codes are 800703EE for (KB955839) and 800F0900 for .Net Framework
> (KB951847) x86
>
> I've tried installing (KB955839) by downloading it, but still it won't work.
If you have tried installing the update manually,
it would be independent of the automatic download
and install mechanism. Hence you may be more likely
to find help in a newsgroup which specializes in the
product involved...
<title>December 2008 cumulative time zone update for Microsoft Windows operating systems </title>
http://support.microsoft.com/?kbid=955839
so in this case, your OS, which you haven't disclosed
--unless it was inadvertently revealed obscurely in the
excerpts from your log, which I am not going to take the
time to analyse for that information.
In any case, since the install is failing, a better diagnostic
would be the install log for the update in question.
FWIW in my case (XPsp3) I would look for it here:
%windir%\KB955839.log
Hmm... Ok. mention of CBS and the last line of your
WU log shows you have some version of Vista.
So I can try cross-posting this to a Vista NG for you.
As for your error code I'm not sure what to make of this:
<cmd_output OS="XPsp3">
E:\>set /a c = 0x3EE
1006
E:\>net helpmsg %c%
The volume for a file has been externally altered so that the opened file is no longer valid.
</cmd_output>
Hopefully the install log will be more revealing.
If that is not sufficient, since you are doing the install
manually, you might find that there is a verbose logging
option available for it, or you could supplement whatever
diagnostics you are getting (and help discover them all)
by running ProcMon the next time you try the install.
HTH
Robert Aldwinckle
---
>
> I include the last few lines of WindowsUpdate.log below in case that might
> help with a solution:
>
> 2009-03-05 11:12:01:278 5528 1180 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x800f0900
> 2009-03-05 11:12:01:278 1092 10a4 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {BD213D3C-B0B6-4E5B-A665-E605DCBD6C74}]
> 2009-03-05 11:12:01:278 1092 10a4 AU # WARNING: Install failed, error =
> 0x800F0900 / 0x800F0900
> 2009-03-05 11:12:01:298 5528 1180 Handler :::::::::
> 2009-03-05 11:12:01:298 5528 1180 Handler :: END :: Handler: CBS Install
> 2009-03-05 11:12:01:298 5528 1180 Handler :::::::::::::
> 2009-03-05 11:12:01:482 1092 ec0 DnldMgr Preparing update for install,
> updateId = {2C5B37D4-6912-4D00-B005-ECE69EA8F5BF}.101.
> 2009-03-05 11:12:01:490 5528 1180 Handler :::::::::::::
> 2009-03-05 11:12:01:490 5528 1180 Handler :: START :: Handler: CBS Install
> 2009-03-05 11:12:01:490 5528 1180 Handler :::::::::
> 2009-03-05 11:12:01:492 5528 1180 Handler Starting install of CBS update
> 2C5B37D4-6912-4D00-B005-ECE69EA8F5BF
> 2009-03-05 11:12:01:688 5528 1180 Handler CBS package identity:
> Package_for_KB955839~31bf3856ad364e35~x86~~6.0.1.0
> 2009-03-05 11:12:01:831 5528 1180 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\e2 91abbc5a1299f82d43d6256f58043f\Windows6.0-KB955839-x86.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\e291abbc5a1299f82d43d6256f58043f\inst
> 2009-03-05 11:12:06:376 1092 fcc Report REPORT EVENT:
> {2D1AC892-4847-474D-B368-6F2E9546EF27} 2009-03-05
> 11:12:01:299-0000 1 182 101 {BD213D3C-B0B6-4E5B-A665-E605DCBD6C74} 101 800f0900 AutomaticUpdates Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x800f0900: Microsoft .NET Framework 3.5 Service Pack 1 and .NET
> Framework 3.5 Family Update (KB951847) x86.
> 2009-03-05 11:12:26:454 5528 bc8 Handler FATAL: CBS called Error with
> 0x800703ee,
> 2009-03-05 11:12:27:736 5528 1180 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x800703ee
> 2009-03-05 11:12:27:736 1092 10a4 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {E21076A1-40D4-47C4-A3E0-D62DC73074A4}]
> 2009-03-05 11:12:27:736 1092 10a4 AU # WARNING: Install failed, error =
> 0x800703EE / 0x800703EE
> 2009-03-05 11:12:27:749 5528 1180 Handler :::::::::
> 2009-03-05 11:12:27:749 5528 1180 Handler :: END :: Handler: CBS Install
> 2009-03-05 11:12:27:749 5528 1180 Handler :::::::::::::
> 2009-03-05 11:12:27:765 1092 ec0 Agent *********
> 2009-03-05 11:12:27:765 1092 ec0 Agent ** END ** Agent: Installing
> updates [CallerId = AutomaticUpdates]
> 2009-03-05 11:12:27:765 1092 10a4 AU Install call completed.
> 2009-03-05 11:12:27:765 1092 ec0 Agent *************
> 2009-03-05 11:12:27:765 1092 10a4 AU # WARNING: Install call completed,
> reboot required = No, error = 0x00000000
> 2009-03-05 11:12:27:765 1092 10a4 AU #########
> 2009-03-05 11:12:27:765 1092 10a4 AU ## END ## AU: Installing updates
> [CallId = {5C260474-AB2E-404C-9183-2A847E0B0D81}]
> 2009-03-05 11:12:27:765 1092 10a4 AU #############
> 2009-03-05 11:12:27:765 1092 10a4 AU Install complete for all calls, reboot
> NOT needed
> 2009-03-05 11:12:28:096 1092 1348 AU UpdateDownloadProperties: 0 download(s)
> are still in progress.
> 2009-03-05 11:12:28:097 1092 1348 AU Can not perform non-interactive scan if
> AU is interactive-only
> 2009-03-05 11:12:28:097 1092 1348 AU AU setting pending client directive to
> 'Install Complete Ux'
> 2009-03-05 11:12:28:098 1092 1348 AU Changing existing AU client directive
> from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
> 2009-03-05 11:12:28:189 1092 f34 AU AU received handle event
> 2009-03-05 11:12:32:751 1092 fcc Report REPORT EVENT:
> {23CCFEB4-3A71-4898-976F-E0213CFE0037} 2009-03-05
> 11:12:27:751-0000 1 182 101 {E21076A1-40D4-47C4-A3E0-D62DC73074A4} 101 800703ee AutomaticUpdates Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x800703ee: Update for Windows Vista (KB955839).
>
> Thanks for any help.
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