Thank you.
You may be seeing the affects of a hijackware infection.
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Or you could...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Thomas Kehl wrote:
> No - they are both not listed in the installed update history.
>
> "PA Bear [MS MVP]" wrote:
>> Both KB961620 and KB960715 apply to Vista. Are either listed in Control
>> Panel | Security | Windows Update | View installed updates, yes or no?
>>
>> Thomas Kehl wrote:
>>> I haven't this KB's in the List. I work with Vista Business. I have seen
>>> in
>>> the internet, that KB960715 is for Windows XP.
>>>
>>>> Did KB961620 and KB960715 install, Thomas?
>>>>
>>>> Thomas Kehl wrote:
>>>>> I have also troubles with SQL Server 2005 Updates. I also cannot
>>>>> install
>>>>> SP1
>>>>> for Visual Studio 2008
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Is KB959141 the only update that failed to install?
>>>>>>
>>>>>> How to troubleshoot failures updating your Office installation...
>>>>>> http://support.microsoft.com/kb/304498
>>>>>>
>>>>>> Also see
>>>>>> http://groups.google.com/group/micro...dbb7441100ecb6
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>> Thomas Kehl wrote:
>>>>>>> I have any problems with Vista updates install: Upgrade for
>>>>>>> Microsoft Office Outlook 2007 Junk Email Filter (KB959141). It give
>>>>>>> me
>>>>>>> the same error code: "Error(s) found: Code 80070641 Windows update
>>>>>>> encountered an unknown error". Can anybody help me? Thanks!