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Error Installing Security update Windows XP KB893086

 
 
jlcs_pe
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      04-17-2005
I cant install security update Windows Xp KB893086
error message 80070003
What can I do
 
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Peter Foldes
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      04-17-2005
http://support.microsoft.com/?kbid=836949
http://www.jsifaq.com/subQ/tip8000/rh8024.htm
--
Peter

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"jlcs_pe" <> wrote in message
news:3E7EF063-1A21-4548-90F7-...
>I cant install security update Windows Xp KB893086
> error message 80070003
> What can I do



 
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Peter Foldes
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      04-17-2005
Ben

Error 80070003 is caused by his Tweak setting in his Tweak program

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Peter

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"Ben B. [US]" <> wrote in message
news:...
Bellow is some troubleshooting steps. If at any point you try using Windows
Update and it begins working again there's no need to continue the
troubleshooting steps.



a.. Make sure:


a.. That the account you're running is an administrator account.
b.. That you have the latest Service Pack and Internet Explorer version
available (see
http://www.google.com/search?q=Micro...5+Service+Pack
and http://www.microsoft.com/windows/ie/default.mspx).
b.. Try running Windows Update again, continue if it does not work.
c.. Clear the Temporary Internet Files and History:


1. Start Internet Explorer.

2. On the Tools menu, click Internet Options.

3. Click the General tab, and then click Delete Files under Temporary
Internet files.

4. Click to clear the Delete all offline content check box, and then
click OK.

5. Click Delete Cookies, and then click OK when you are prompted for
confirmation.

6. Under Temporary Internet files, click Settings.

7. In the Settings dialog box, click View Objects.

8. Right-click the Windows Update Class file (may be called
"WUWebControl Class" or something similar), click Remove, and then click Yes
to confirm.

Note: If you cannot find the Update Class file, continue to the next
procedure.

9. Close the Windows Explorer window, and then click OK in the Settings
dialog box.

10. Under History, click Clear History, and then click Yes when you are
prompted for confirmation.

11. In the Internet Options dialog box, click OK.

12. Enable cookies. To do this, follow these steps:



o In Control Panel, double-click the Internet Options icon.

o Click the Privacy tab, and then click Default.

o Click OK.

13. Click Start, click Run, type "%temp%", and then click OK.

14. In the Windows Explorer window that appears, delete the contents of this
Temp folder.

Note: Any file that cannot be deleted is probably being used. Make sure that
you have closed all applications that were running. Then, try to delete the
contents of this folder again. If you cannot delete a specific file, delete
all the files that you can delete.

· Try running Windows Update again, continue if it does not work.

· Delete the Windows Update ActiveX control:

The Windows Update ActiveX control may become corrupted. Therefore, you may
have to remove and then reinstall the Windows Update ActiveX control.

To remove and to reinstall the Windows Update ActiveX control, follow these
steps.

Note: Because there are several versions of Microsoft Windows, the following
steps may be different on your computer. If they are, see your product
documentation to complete these steps.



1. Quit Internet Explorer.

2. Click Start, and then click Search.

3. In the Search Results pane, click All files and folders under Search
Companion.

4. In the All or part of the file name box, type "wuweb.dll", and then
click Search.

5. In the list of files, right-click wuweb.dll, and then click Delete.

When you are prompted to confirm the deletion, click Yes.

Note: If there are multiple copies of the wuweb.dll file, delete all of
them.

· Try running Windows Update again, continue if it does not work.

· Temporarily turn off personal firewalls, download managers, pop-up
blockers, and Web acceleration products:

If you are using one of the following products, temporarily turn off the
product and then try to use the Windows Update site:



o Personal firewalls such as Norton Personal Firewall, McAfee Personal
Firewalls, or Zone Labs

o Download managers such as Get Right

o Web accelerators such as Download Accelerator

o Pop-up blockers

Warning: This workaround may make your computer or your network more
vulnerable to attack by malicious users or by malicious software such as
viruses. We do not recommend this workaround but are providing this
information so that you can implement this workaround at your own
discretion. Use this workaround at your own risk.

· Try running Windows Update again, continue if it does not work.

· Add Windows Update to the Trusted Sites Zone:



1. From the toolbar in Internet Explorer, click Tools, click Internet
Options, and then click Security.

2. Click Trusted Sites Zone, and then click Sites.

3. Click to clear the Require server verification (https for all sites
in this zone option.

4. In the Add this Web site to the zone: text box, type
"http://*.microsoft.com", and then click Add.

5. Click OK.

6. Click Custom Level, and then select Enable for the following items:



o Download signed ActiveX controls.

o Download unsigned ActiveX controls.

o Initialize and script ActiveX controls not marked as safe.

o Run ActiveX controls and plug-ins.

o Script ActiveX controls marked safe for scripting.

7. Click OK, and then click OK again to exit Internet Properties.

· Try running Windows Update again, continue if it does not work.

· Disable script or proxy settings:

To do this, follow these steps:



1. In Control Panel, double-click the Internet Options icon.

2. Click the Connections tab, and then click LAN Settings.

3. Click to clear the Use automatic configuration script check box, and
then click to clear the Use a proxy server check box.

4. Make sure that the Automatically detect settings check box is
selected.

5. Click OK two times to close the Internet Properties dialog box.

· Try running Windows Update again, continue if it does not work.

· Perform a clean boot on your computer, based on your operating
system:

Try to update from the Windows Update site after you start your computer by
using the appropriate clean boot method that is mentioned in the following
Microsoft Knowledge Base articles:

For more information about how to perform a clean boot Windows XP and in
Windows 2003, click the following article number to view the article in the
Microsoft Knowledge Base:

310353 (http://support.microsoft.com/kb/310353/) How to perform a clean boot
in Windows XP

For more information about how to perform a clean boot in Windows 2000,
click the following article number to view the article in the Microsoft
Knowledge Base:

281770 (http://support.microsoft.com/kb/281770/) How to perform clean-boot
troubleshooting for Windows 2000

For more information about how to perform a clean boot in Windows Millennium
Edition, click the following article number to view the article in the
Microsoft Knowledge Base:

267288 (http://support.microsoft.com/kb/267288/) How to perform a clean boot
in Windows Millennium Edition

For more information about how to perform a clean boot in Windows 98, click
the following article number to view the article in the Microsoft Knowledge
Base:

192926 (http://support.microsoft.com/kb/192926/) How to perform Clean-Boot
troubleshooting for Windows 98

· Check to see if the Automatic Updates is enabled:



1. Right-click My Computer and select Properties

2. Select the Automatic Updates tab and make sure that Automatic is
selected, and then click OK.

Note: This does not apply to Windows 98.

· Try running Windows Update again, continue if it does not work.

· Check to see if Automatic Updates is service is running:



1. Click Start, and then click Run.

2. Type "services.msc" without the quotes and press enter.

3. The Services window should pop-up. Under the name column find
Automatic Updates. If it does not appear there skip over this bullet, if it
is double-click on it.

4. The properties dialog should open up. Make sure it says "Automatic"
in the Startup type box and the Service status says "Started".

Note: This does not apply to Windows 98, ME.

· Try running Windows Update again, continue if it does not work.

· Register the DLL files:



1. Click Start, and then click Run.

2. Type "command" (or "cmd" on non-98/ME OS) without the quotes and
press enter.

3. Type in the following and press enter after each line:



o REGSVR32 %windir%\system32\wuapi.dll

o REGSVR32 %windir%\system32\wuaueng.dll

o REGSVR32 %windir%\system32\atl.dll

o REGSVR32 %windir%\system32\wucltui.dll

o REGSVR32 %windir%\system32\wups.dll

o Enter "exit" and press enter.

· Try running Windows Update again, continue if it does not work.

· Troubleshoot network connection issues:

Detection failure may be caused by network connection issues.

If you have a second computer that is connected to the Internet, try using
the other computer to access the Windows Update Web site.

If you cannot use the Windows Update installation process because your
computer is behind a proxy server and the proxy server is preventing the
Windows Update installation process from working correctly, you may have to
contact your network administrator or your Internet service provided (ISP)
to obtain assistance in bypassing or in configuring the proxy server.

· Try running Windows Update again, if Windows Update continues not
to work please email me your WindowsUpdate.log file. To gather your
WindowsUpdate.log file:



1. Select Start, and then click Run.

2. Type "%windir%" and press enter. The WindowsUpdate.log file will be
located in this folder. Please email this file along with as much
information about your issue to .


--
Ben B. [US]

"jlcs_pe" <> wrote in message
news:3E7EF063-1A21-4548-90F7-...
>I cant install security update Windows Xp KB893086
> error message 80070003
> What can I do



 
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Unk
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      04-17-2005
On Sat, 16 Apr 2005 23:05:31 -0400, "Peter Foldes" <> wrote:

>http://support.microsoft.com/?kbid=836949
>http://www.jsifaq.com/subQ/tip8000/rh8024.htm
>--
>Peter
>
>Please reply to Newsgroup for the benefit of others.
>"jlcs_pe" <> wrote in message
>news:3E7EF063-1A21-4548-90F7-...
>>I cant install security update Windows Xp KB893086
>> error message 80070003
>> What can I do


That does not work, and does not solve the problem.
Also, in the MS article at http://support.microsoft.com/?kbid=836949
there is an error in instruction #8
<quote> 8. If %Program Files% is not displayed in the Value data box, type %Program Files%

It SHOULD read: type %ProgramFiles% (No space between 'Program' and 'Files')

http://www.jsifaq.com/subQ/tip8000/rh8024.htm has it correct.
 
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Peter Foldes
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      04-17-2005
Well then what is it that works if you know it . Do you know if the OP met
with success or failure? You must be a AOL user.

--
Peter

Please reply to Newsgroup for the benefit of others.


"Unk" <> wrote in message
news:...
> On Sat, 16 Apr 2005 23:05:31 -0400, "Peter Foldes" <>
> wrote:
>
>>http://support.microsoft.com/?kbid=836949
>>http://www.jsifaq.com/subQ/tip8000/rh8024.htm
>>--
>>Peter
>>
>>Please reply to Newsgroup for the benefit of others.
>>"jlcs_pe" <> wrote in message
>>news:3E7EF063-1A21-4548-90F7-...
>>>I cant install security update Windows Xp KB893086
>>> error message 80070003
>>> What can I do

>
> That does not work, and does not solve the problem.
> Also, in the MS article at http://support.microsoft.com/?kbid=836949
> there is an error in instruction #8
> <quote> 8. If %Program Files% is not displayed in the Value data box, type
> %Program Files%
>
> It SHOULD read: type %ProgramFiles% (No space between 'Program' and
> 'Files')
>
> http://www.jsifaq.com/subQ/tip8000/rh8024.htm has it correct.



 
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Unk
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      04-18-2005
On Sun, 17 Apr 2005 08:43:58 -0400, "Peter Foldes" <> wrote:

>Well then what is it that works if you know it .
>Do you know if the OP met with success or failure?

No, but I doubt it.
> You must be a AOL user.

No. <grin>

Peter,
I meant no insult to your reply, I just to point out that your advice hasn't worked for anyone.
That includes me. I have the same problem, and so far all I know is what DOESN'T work.
The links you provided were originally posted by Torgeir Bakken (MVP) for the 80070003 error,
http://groups-beta.google.com/group/...ecd61f37f77fe0
and the registry settings the articles mentioned are as they should be. (That registery error
would also create problems installing virtually ANY software.)

The temporary fix is to hide the update at the Windows Update Site and make the update manually
by downloading the update from http://tinyurl.com/3uy2r, and extracting the files to a temp
folder. I won't get into how to do that because the files it creates depends on your XP version
and SP#. You also need to know how to replace files that are in use. As you can see, a LOT of
work and a fair amount of familiarity with XP is required. The average user will not be able to
do it. A far better solution is to determine why the error occurs in the first place and to fix
that. Since a LOT of people are having this problem, MS may well fix the update before we find
the cause.

The files the KB890859 replace are in the Windows\System32\ folder and are version 5.1.2600.2622
authz.dll
ntkrnlpa.exe
ntoskrnl.exe
user32.dll
winsrv.dll
ntkrnlmp.exe (in Windows\System32\dllcache)





 
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Robert Aldwinckle
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      04-19-2005
"Unk" <> wrote in message
news:
....
> The links you provided were originally posted by Torgeir Bakken (MVP)
> for the 80070003 error,

....
> A far better solution is to determine why the error occurs in the first
> place and to fix that.


I think we have done that. Have you tried clearing your SoftwareDistribution
subdirectories yet? Opened your own incident? Posted a log?

http://www.microsoft.com/windowsxp/e...f-8cf265e8e51a

(Web interface search for
aldwinckle 80070003
)

BTW a similar search in Google Groups indicates that Torgeir's
thinking about this symptom seems to have changed over time too:

http://groups-beta.google.com/groups...t=0&scoring=d&

(Google Groups search for
0x80070003 OR 80070003 author:torgeir group:microsoft.public.windowsupdate
- sorted by date to try to capture current thinking
)


HTH

Robert Aldwinckle
---


 
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