Error installing W2K SP4 Rollup 1 KB 891861

When installing this update, the install gets part way through & then fails
with the following:

"Failed Updates
For help installing an update successfully, see the solution under each
problem description.

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.

Microsoft Windows 2000
Update Rollup 1 for Windows 2000 Service Pack 4 (KB891861)"

This is a new install on a previously-formatted hard drive. There is nothing
on the PC apart from Windows & other items from Windows update. I tried
downloading the exe & running that , but it failed too

Any suggestions welcome!

Ian

I am in the same boat. Any luck?

"IanL" wrote:

> When installing this update, the install gets part way through & then fails
> with the following:
>
> "Failed Updates
> For help installing an update successfully, see the solution under each
> problem description.
>
> Problem: A problem on your computer is preventing updates from being
> downloaded or installed
> Solution: To fix the problem, try installing the updates again. If that
> doesn't work, use the Troubleshooter to try solve the problem.
>
> Microsoft Windows 2000
> Update Rollup 1 for Windows 2000 Service Pack 4 (KB891861)"
>
> This is a new install on a previously-formatted hard drive. There is nothing
> on the PC apart from Windows & other items from Windows update. I tried
> downloading the exe & running that , but it failed too
>
> Any suggestions welcome!
>
> Ian

From: "IanL" <>

| When installing this update, the install gets part way through & then fails
| with the following:
|
| "Failed Updates
| For help installing an update successfully, see the solution under each
| problem description.
|
| Problem: A problem on your computer is preventing updates from being
| downloaded or installed
| Solution: To fix the problem, try installing the updates again. If that
| doesn't work, use the Troubleshooter to try solve the problem.
|
| Microsoft Windows 2000
| Update Rollup 1 for Windows 2000 Service Pack 4 (KB891861)"
|
| This is a new install on a previously-formatted hard drive. There is nothing
| on the PC apart from Windows & other items from Windows update. I tried
| downloading the exe & running that , but it failed too
|
| Any suggestions welcome!
|
| Ian

Download and install the EXE version. If you have problems, do it in Safe Mode.
http://www.microsoft.com/downloads/d...DisplayLang=en

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

I tried in "normal" mode & also in Safe mode, running the exe from the C:
drive WINNT Folder. In each case the wizard started, inspected the
configuration, backed up files & got as far as starting to back up the
Registry. Then I got a screen popup "Update Rollup Setup Error.....Update
Rollup Setup Cancelled".

Any ideas? All I can think of doing now is to reformat the HDD & start
again, or can I try anything else? I've previously installed this rollup
without problems on other PC's in our office with similar hardware/software
configurations.....Thanks!!!

"David H. Lipman" wrote:

> From: "IanL" <>
>
> | When installing this update, the install gets part way through & then fails
> | with the following:
> |
> | "Failed Updates
> | For help installing an update successfully, see the solution under each
> | problem description.
> |
> | Problem: A problem on your computer is preventing updates from being
> | downloaded or installed
> | Solution: To fix the problem, try installing the updates again. If that
> | doesn't work, use the Troubleshooter to try solve the problem.
> |
> | Microsoft Windows 2000
> | Update Rollup 1 for Windows 2000 Service Pack 4 (KB891861)"
> |
> | This is a new install on a previously-formatted hard drive. There is nothing
> | on the PC apart from Windows & other items from Windows update. I tried
> | downloading the exe & running that , but it failed too
> |
> | Any suggestions welcome!
> |
> | Ian
>
> Download and install the EXE version. If you have problems, do it in Safe Mode.
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

Once again, same thing happens for me: it fails to backup a registry key,
then towards the end there is an access denied message and fails.
Thanks David for your suggestion, though. I guess we'll keep searching for a
solution.

Regards,
mITch
"IanL" wrote:

> I tried in "normal" mode & also in Safe mode, running the exe from the C:
> drive WINNT Folder. In each case the wizard started, inspected the
> configuration, backed up files & got as far as starting to back up the
> Registry. Then I got a screen popup "Update Rollup Setup Error.....Update
> Rollup Setup Cancelled".
>
> Any ideas? All I can think of doing now is to reformat the HDD & start
> again, or can I try anything else? I've previously installed this rollup
> without problems on other PC's in our office with similar hardware/software
> configurations.....Thanks!!!

OK, here's the story so far. I reformatted the hard drive & reinstalled W2k
from a CD with W2K & SP4. On another PC, I downloaded the update rollup &
copied it to a clean CD. Then right afer installing windows, before I set up
any device drivers or LAN setup, I installed the rollup from CD & it worked.
I then istalled the device drivers, LAN setup, etc. The PC has hung a few
times but I'm making progress.

Bad news: Windows Update still tells me the rollup isn't installed. I tried
installing MDAC2.8 to fix this, as per another post, but it's still showing
as uninstalled on Windows update although in Control Panel>Add/Remove
programs it's shown as installed. I can probably live with this....

"mITch" wrote:

> Once again, same thing happens for me: it fails to backup a registry key,
> then towards the end there is an access denied message and fails.
> Thanks David for your suggestion, though. I guess we'll keep searching for a
> solution.
>
> Regards,
> mITch
> "IanL" wrote:
>
> > I tried in "normal" mode & also in Safe mode, running the exe from the C:
> > drive WINNT Folder. In each case the wizard started, inspected the
> > configuration, backed up files & got as far as starting to back up the
> > Registry. Then I got a screen popup "Update Rollup Setup Error.....Update
> > Rollup Setup Cancelled".
> >
> > Any ideas? All I can think of doing now is to reformat the HDD & start
> > again, or can I try anything else? I've previously installed this rollup
> > without problems on other PC's in our office with similar hardware/software
> > configurations.....Thanks!!!
>

"IanL" <> wrote in message
news:33525420-C6F9-45A8-B119-...
> OK, here's the story so far. I reformatted the hard drive & reinstalled W2k
> from a CD with W2K & SP4. On another PC, I downloaded the update rollup &
> copied it to a clean CD. Then right afer installing windows, before I set up
> any device drivers or LAN setup, I installed the rollup from CD & it worked.
> I then istalled the device drivers, LAN setup, etc. The PC has hung a few
> times but I'm making progress.
>
> Bad news: Windows Update still tells me the rollup isn't installed. I tried
> installing MDAC2.8 to fix this, as per another post, but it's still showing
> as uninstalled on Windows update although in Control Panel>Add/Remove
> programs it's shown as installed. I can probably live with this....


I think it was *both* the MDAC update and the latest service pack for
MSXML 3.0 which Dave Hawley found necessary to apply as pre-requisites
for the rollup.


FYI

Robert Aldwinckle
---

OK, thanks, I put in MSXML 3 SP 7 & this allowed Windows Update to install
the rollup. It was there already, but I guess I'm now in line, at least until
the next time....

Thanks, Ian

"Robert Aldwinckle" wrote:

> "IanL" <> wrote in message
> news:33525420-C6F9-45A8-B119-...
> > OK, here's the story so far. I reformatted the hard drive & reinstalled W2k
> > from a CD with W2K & SP4. On another PC, I downloaded the update rollup &
> > copied it to a clean CD. Then right afer installing windows, before I set up
> > any device drivers or LAN setup, I installed the rollup from CD & it worked.
> > I then istalled the device drivers, LAN setup, etc. The PC has hung a few
> > times but I'm making progress.
> >
> > Bad news: Windows Update still tells me the rollup isn't installed. I tried
> > installing MDAC2.8 to fix this, as per another post, but it's still showing
> > as uninstalled on Windows update although in Control Panel>Add/Remove
> > programs it's shown as installed. I can probably live with this....
>
>
> I think it was *both* the MDAC update and the latest service pack for
> MSXML 3.0 which Dave Hawley found necessary to apply as pre-requisites
> for the rollup.
>
>
> FYI
>
> Robert Aldwinckle
> ---
>
>
>

"IanL" <> wrote in message
news:22950FCE-5CD6-4E15-8D46-
....
>>> I tried installing MDAC2.8 to fix this
....
>> I think it was *both* the MDAC update and the latest service pack for
>> MSXML 3.0 which Dave Hawley found necessary to apply as pre-requisites
>> for the rollup.

> OK, thanks, I put in MSXML 3 SP 7 & this allowed Windows Update to install
> the rollup. It was there already, but I guess I'm now in line, at least until
> the next time....
>
> Thanks, Ian


Thanks for the feedback. This changes the idea of what the problem is.
E.g. perhaps it is not just a case of missing prerequisites (undocumented
or otherwise) but that reinstalling them acts as a repair? In any case we
now have one more possibility to suggest thanks to your experience.


Robert
---

Don't know if this is of any help, but after tearing my hair out trying to
get the rollup to install, even after following all the suggestions given, I
hit on the amazing idea of temporarily disabling Norton Internet Security
(2004). That did the trick and everything came right with all subsequent
downloads slotting right in.
Might be worth a try with your firewall?

Bill Q

"Robert Aldwinckle" wrote:

> "IanL" <> wrote in message
> news:22950FCE-5CD6-4E15-8D46-
> ....
> >>> I tried installing MDAC2.8 to fix this
> ....
> >> I think it was *both* the MDAC update and the latest service pack for
> >> MSXML 3.0 which Dave Hawley found necessary to apply as pre-requisites
> >> for the rollup.
>
> > OK, thanks, I put in MSXML 3 SP 7 & this allowed Windows Update to install
> > the rollup. It was there already, but I guess I'm now in line, at least until
> > the next time....
> >
> > Thanks, Ian
>
>
> Thanks for the feedback. This changes the idea of what the problem is.
> E.g. perhaps it is not just a case of missing prerequisites (undocumented
> or otherwise) but that reinstalling them acts as a repair? In any case we
> now have one more possibility to suggest thanks to your experience.
>
>
> Robert
> ---
>
>
>