Error message 0x80072F76

Please help in simple English. Whenever I go to the Windows Live Update I get
this error message. Tried what Microsoft suggested, did not work. Need to
know what updates my specific computer needs.

Windows version? What did Microsoft suggest? Is Automatic Updates enabled?

Please see this page http://dts-l.net/goodpost.htm then post back to this
thread with the information we'd need to be able to assist you properly.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Sheilae wrote:
> Please help in simple English. Whenever I go to the Windows Live Update I
> get this error message. Tried what Microsoft suggested, did not work. Need
> to know what updates my specific computer needs.

Windows XP Home, Automatic Update is enabled.
Microsoft suggested to disable my firewall and enable windows firewall. Add
the microsoft update web site to trusted sites list. Added these to host file
#64.4.21.125 http://update.microsoft.com and #64.4.21.125
http;//windowsupdate.microsoft.com, restart computer. Removed proxy server
entry from winHTTP proxy configuration, did not understand this part. We are
on dial up. I need language for computer dummies.

"PA Bear [MS MVP]" wrote:

> Windows version? What did Microsoft suggest? Is Automatic Updates enabled?
>
> Please see this page http://dts-l.net/goodpost.htm then post back to this
> thread with the information we'd need to be able to assist you properly.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Sheilae wrote:
> > Please help in simple English. Whenever I go to the Windows Live Update I
> > get this error message. Tried what Microsoft suggested, did not work. Need
> > to know what updates my specific computer needs.
>
>

If you have an "internet accelerator" installed, uninstall it.

Otherwise, see this KB article, which includes Guided Help:

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you try to use the Windows Update Web site or the Microsoft Update Web site:
http://support.microsoft.com/?kbid=836941
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Sheilae wrote:
> Windows XP Home, Automatic Update is enabled.
> Microsoft suggested to disable my firewall and enable windows firewall.
> Add
> the microsoft update web site to trusted sites list. Added these to host
> file #64.4.21.125 http://update.microsoft.com and #64.4.21.125
> http;//windowsupdate.microsoft.com, restart computer. Removed proxy server
> entry from winHTTP proxy configuration, did not understand this part. We
> are
> on dial up. I need language for computer dummies.
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows version? What did Microsoft suggest? Is Automatic Updates
>> enabled?
>>
>> Please see this page http://dts-l.net/goodpost.htm then post back to this
>> thread with the information we'd need to be able to assist you properly.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Sheilae wrote:
>>> Please help in simple English. Whenever I go to the Windows Live Update
>>> I
>>> get this error message. Tried what Microsoft suggested, did not work.
>>> Need
>>> to know what updates my specific computer needs.